InterCall and Adobe Announce Strategic Global Agreement

For immediate release

Adobe Acrobat Connect Pro to Be Made Available to InterCall Customers

CHICAGO — Dec. 8, 2009 —CHICAGO, December 8, 2009 – InterCall, the world's largest conferencing and collaboration services provider, today announced a strategic, global reseller/distribution agreement with Adobe Systems Incorporated (Nasdaq:ADBE) that will allow InterCall to sell a complete, fully-integrated Adobe® Acrobat® Connect™ Pro web conferencing solution to its customers. The new integrated InterCall/Adobe offering is now available in North America and will be offered globally in early 2010.

The Connect Pro web conferencing software allows users to more securely support dynamic online meetings and offer engaging training. Users can share presentations and rich media right from their desktops, and receive feedback from hundreds of participants — all using a web browser and the Adobe Flash® Player runtime, already installed on over 98 percent of Internet-connected personal computers worldwide. Connect Pro lets everyone connect instantly, regardless of their operating system or browser version, without the need to download software.

Additionally, InterCall has completed audio integration within the platform, providing customers with a fully-integrated audio and web conferencing experience. As a result, customers utilizing Connect Pro will now have the opportunity to manage their InterCall audio conference from within the web meeting user interface.  This will be made available to current Adobe customers with the release of the new 7.5 version of Adobe Acrobat Connect Pro.

“We are excited to establish a new global partnership with Adobe that will allow us to expand our offerings of best-in-class audio and web conferencing integrated solutions,” said Kathleen Finato, senior vice president of marketing and business development for InterCall. “Connect Pro is ideal for all types of collaboration from the every day team meeting to eLearning seminars, and has been recognized as a leader by industry analysts and media.”

“This partnership with InterCall integrates our complementary technologies to the benefit of enterprise customers,” said Arun Anantharaman, vice president, Connect Pro at Adobe. “Together, we will provide more engaging experiences for people across the enterprise – from attendees in weekly team meetings, to employees developing skills in training, to sales prospects – allowing for the seamless exchange of information and more productive collaboration.”

About InterCall
InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. Founded in 1991, InterCall helps people and companies be more productive by providing advanced audio, event, web and video conferencing solutions that are easy-to-use and save them time and money. Along with a team of over 500 Meeting Consultants, the company employs more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. InterCall's strong U.S. presence, which includes four call centers and 26 sales offices, is bolstered by a global reach that extends to Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit

About Adobe Systems Incorporated
Adobe revolutionizes how the world engages with ideas and information – anytime, anywhere and through any medium. For more information, visit


© 2009 Adobe Systems Incorporated. All rights reserved. Adobe and the Adobe logo, are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners.


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David Friedman

Reagan Crossley
A&R Edelman