Creative Cloud brings together in one place everything you need to create your greatest work. It gives you the very latest versions of the tools and services you love, coupled with more efficient ways to collaborate with your peers and share your work with the creative community. Creative Cloud simplifes the creative process from start to finish. For more information, see the Creative Cloud FAQ.
Yes, you can upgrade from the CS5 or CS5.5 version of Design Premium or Web Premium to CS6 Design & Web Premium.
The software license agreement accompanying your product may entitle you to install and activate the software on two systems with certain restrictions. The product license agreement for Creative Suite 6 does not allow you to install the components of a single suite edition across multiple computers. See the software license agreement for more information.
Yes, Creative Suite 6 applications support Mac OS X v10.9. Learn more ›
Yes. Adobe Creative Suite 6 applications are compatible with Windows 8.1. Learn more ›
With the CS6 update, Adobe Premiere Pro, After Effects, Photoshop, Illustrator, Encore, and SpeedGrade are native 64 bit. On Windows, Adobe Premiere Pro, After Effects, SpeedGrade, and Encore run only on 64-bit operating systems; Photoshop and Illustrator run on either 64-bit or 32-bit operating systems.
By optimizing code for 64-bit operating systems, Adobe is able to deliver the performance gains video professionals require. Creative Suite customers benefit from working on the latest hardware and operating systems, and the majority of video professionals have already transitioned to 64-bit capable systems, such as Mac OS X Snow Leopard and Lion, or 64-bit versions of Microsoft® Windows 7 or 8. Because 64-bit operating systems offer superior performance, CS6 and future releases of Adobe Premiere Pro, After Effects, Encore, and SpeedGrade will not support 32-bit operating systems. For an up-to-date list of 64-bit third-party plug-ins for After Effects, visit the After Effects plug-ins page.
On Windows, the CS6 versions of Adobe Premiere Pro, After Effects, SpeedGrade, and Encore require a 64-bit edition of Microsoft® Windows 7 or 8. If you are using one of the following operating systems, you will not be able to install or run those applications:
If you are using one of the listed incompatible operating systems, Adobe recommends that you upgrade to a 64-bit edition of Windows 7 or 8.
On 64-bit operating systems you have access to essentially unlimited RAM, because they offer a wider address system and data path. On 32-bit systems, each application is limited to 4GB of RAM (in practice this number is actually smaller). More RAM means applications can manipulate larger chunks of data, cache more information, and handle a wide range of tasks more efficiently.
Mac OS X Snow Leopard and OS X Lion are already 64-bit capable. You can leverage more than 4GB of RAM with 64 bit. All you need to do is add more RAM to start seeing the benefits of native 64-bit OS support.
When you install Windows 7 or 7, choose the 64-bit version.
Windows versions of Adobe Premiere Pro and After Effects CS5 and later, whether standalone or as components of Creative Suite Production Premium or Master Collection, require a 64-bit edition of Windows.
To run the CS6 version of After Effects or Adobe Premiere Pro, you should upgrade to a 64-bit edition of Windows 7 or 8. Adobe has a number of upgrade paths available to current Creative Suite customers. Refer to the buying guide pages for your products to get full details on your upgrade options.
Adobe plans to continue offering support according to the existing complimentary and paid support programs. For details on these programs, visit the support page.
With native 64-bit applications, more RAM means better performance when working with multiple applications on high-resolution projects. For that reason, we recommend you use at least 8GB of RAM, and 16GB, 32GB, or even more for high-performance configurations.
Yes, you can still buy CS6 products by contacting a regional Adobe call center, but we highly recommend Creative Cloud because it features all the latest creative software, including more than 500 features that have been added since Creative Suite 6. To purchase by phone, call 0800 007031.
As Adobe continues to focus on delivering world-class innovation through Creative Cloud and digital fulfillment, and simplifying our business offerings, we have phased out shrinkwrapped, boxed versions of Creative Suite. Creative Suite products will continue to be available for sale by contacting a regional Adobe call center. To purchase by phone, call 0800 007031.
We plan to sell Creative Suite 6 for use on supported platforms indefinitely.
Owners of a CS5 or CS5.5 suite edition qualify for upgrade pricing to a CS6 suite edition. Owners of an individual CS5 or CS5.5 product qualify for upgrade pricing on that CS6 product. Any version earlier than CS5 will not be eligible for upgrade pricing.
No, Adobe does not offer a discount if you want to move from an individual Creative Suite product to a suite edition.
No, Adobe no longer offers “upsells” for the following products: FreeHand to Illustrator; Photoshop Elements to Photoshop or Photoshop Extended.
There are several options to determine which edition of Creative Suite is installed on your computer:
If you’ve registered your software, your product registration details will show your suite edition and serial number. Check your registration details by logging in to your account on Adobe.com and clicking “My products and services.”
For CS4 and CS3, you can determine the suite edition by doing the following:
No. Adobe does not offer upgrade pricing for customers wishing to move from a suite edition to an individual component.
Yes. Qualifying full- or part-time students, faculty, and staff of accredited educational institutions can purchase Adobe products at a reduced price.
Adobe is making Creative Cloud the exclusive source for all creative licensing. This means that CS6 is no longer be available under our Cumulative and Transactional licensing programs (CLP and TLP). All other Adobe products available under volume licensing, such as Adobe Acrobat and Adobe Presenter, will be unaffected by this change. CS6 will continue to be available for purchase via Electronic Software Download (ESD) on adobe.com in regions where it is currently available today.
Adobe offers several ways to purchase Creative Cloud memberships.
Customers can also have a licensing specialist contact them for more information.
There are no discounts for perpetual licenses for subscription customers.
We are working on expanding Creative Cloud to additional countries worldwide. Please stay tuned for details on this rollout. In the interim, individual copies of CS6 are available via ESD on Adobe.com.
To help customers more easily access their serial numbers, and to confirm they are installing genuine Adobe software, Adobe is implementing new installation requirements for CS6 perpetual products.
Adobe has traditionally offered individual products and suite editions with a perpetual license, which allows customers to use their products for an indefinite period of time. The perpetual license model is different from the new Creative Cloud membership licensing model, where customers pay a fee to use their products on a month-to-month or annual basis.
The following need to be completed within seven days after first launch of a CS6 product or your software will stop working:
No. You cannot upgrade from a Creative Suite edition to an individual component.
Owners of a CS5 or CS5.5 suite edition qualify for upgrade pricing to a CS6 suite edition. Owners of an individual CS5 or CS5.5 product qualify for upgrade pricing to the same product but not to a suite edition. Any version earlier than CS5 will not be eligible for upgrade pricing.
We no longer offer trials of the CS6 versions of the applications. Trials of the latest, most recent versions are available through Creative Cloud. Learn more ›
These free resources are available:
Creative Cloud brings together in one place everything you need to create your greatest work. It gives you the very latest versions of the tools and services you love, coupled with more efficient ways to collaborate with your peers and share your work with the creative community. Creative Cloud simplifies the creative process from start to finish.
For more information, read the Creative Cloud FAQ.