Consistently exceptional customer interactions delivered through rich enterprise applications and easy-to-use interfaces. That’s the art of successful customer experience management — and the key to competitive advantage.
Use Adobe® Customer Experience Solutions, powered by Adobe Digital Enterprise Platform software, to create, manage, and deliver high-impact, personalized interactions that captivate customers, deepen relationships, and extend brand value across digital channels.
Digital Enterprise Platform is the technology foundation of Adobe's Customer Experience Solutions. It is designed to help IT departments build applications that deliver engaging customer experiences across digital channels and devices.
Use this web-scale, SOA-oriented platform to rapidly build and deploy composite content solutions that integrate with databases, content stores, applications, and more.
• Build rich Internet applications that expose siloed data
• Automate and increase transparency into business processes
• Create and deploy more secure, engaging forms and documents
• Use an open, web-scale content architecture repository
Solutions by industry
|05/24/2013||AdobeWEM: Our @LoniStark highlights the messy, but worthwhile, aspects of a complete customer journey via @CMSwire: http://t.co/JJqYnDVchZ|
|05/24/2013||AdobeWEM: The revamped #Adobe.com integrates our own #WCM offerings. @obj_news examines the results: http://t.co/glWBZE3TzD|
|05/23/2013||AdobeWEM: RT @Hoovers: A customer journey doesn't end w/ a signature. Deepen & broaden relationship beyond the conversion. Via @lonistar [...]|
|05/23/2013||AdobeWEM: .@CMO_com on @CampbellSoupCo’s marketing strategy, incl #digital, #social & #CX, in Q&A w/ their first ever #CMO: http://t [...]|