MX identifies the new products that are part of the Macromedia MX
product family. Each product that uses the MX mark is a major new version
of that product. Together, the Macromedia MX products make it possible
to build a new generation of Internet solutions.
Is Director MX 2004 compatible with Apple Macintosh OS
X and Microsoft Windows XP operating systems?
Director MX 2004 is compliant with the "Designed for XP" logo program,
is fully carbonized, and works natively on Macintosh OS 10.2.6 or 10.3.
Director MX 2004 also runs natively on Windows 2000.
How can I send in feedback or a feature request for a
future version of Director?
We're always on the lookout for great feature requests. In fact, we
try to incorporate many feature requests into each release. Send your
ideas to Macromedia Software Feature
Requests, where Director development team members will evaluate
them.
Pricing and Purchasing Information
When can I purchase Director MX 2004?
Director MX 2004 is available in English, French, German, and Japanese
now.
Do you offer educational pricing for Director MX 2004?
The Director MX 2004 Education Edition is available at a discounted
price to qualified educational end users. Please visit the Macromedia
Education Store to learn more about our special prices for students
and teachers.
Can I try Director MX 2004 before I buy it?
A 30-day trial version of Director MX 2004 in English is available
now. French, German, and Japanese trial versions of Director MX 2004
will be available soon.
General Authoring
Can I use other Macromedia products with Director MX
2004?
Director MX 2004 works efficiently and effectively with the entire
Macromedia product line. For example, developers can:
Import Macromedia Flash MX files into Director MX 2004 and control
them with Lingo or JavaScript.
Launch and edit graphic cast members in Macromedia Fireworks MX
2004, and optimize those cast members in Fireworks MX 2004 directly
from within Director MX 2004.
Use Macromedia server technologies with Director MX 2004, including
Macromedia ColdFusion MX and Macromedia Flash Communication Server
MX.
Do I need both the Macintosh and Windows product versions
to create cross-platform movies?
Director MX 2004 enables you to create executables and Shockwave content
for both Macintosh and Windows platforms from both the Mac version and
the Windows version of the product. (Some restrictions do apply. Please
see TechNote #19190.)
We do recommend that you test your content on all platforms where you
expect users to view it. In addition, you may need to debug your content
on the target platform if you are creating content that has system level
controls.
What media types does Director MX 2004 support?
Director MX 2004 is the industry leader in supported multiple media
types, with support for QuickTime video, Macromedia Flash, bitmaps,
text, vectors, sound, and 3D content, as well as streaming RealVideo
and RealAudio. For more information, visit the Director
Support Center.
Does Director MX 2004 require a hardware key?
Director MX 2004 does not require a hardware key.
How do I create multi-user content using Director MX
2004?
Use Flash Communication Server MX and Director MX 2004 together to
create multi-user games, distance learning applications, and real-time
collaboration. Find out more about the Flash
Communication Server.
Playback and Distribution
How do people view Director content on the web?
Developers save their Director content as Shockwave movies viewable
on the web. Users view this content from within all popular browsers
using Shockwave Player.
How many people have Shockwave Player installed? How
do they get it?
Can I distribute Shockwave Player with my Shockwave content?
Yes, developers who have created CD-ROM content that depends on either
the Macromedia Flash or Shockwave Players technology are allowed to
distribute the players themselves (rather than requiring customers to
download the players from the web). Read more about how
to license and distribute Macromedia Flash and Shockwave Players.
Does Director MX 2004 create executable files?
Director MX 2004 can create executables. Director MX 2004 enables
you to create executables and Shockwave content for both Macintosh and
Windows platforms from both the Mac version and the Windows version
of the product.
Is a run-time fee required to distribute Director MX
2004 executables?
What is the Macromedia policy regarding the distribution
of applications created with Macromedia Director MX 2004?
With the Made With Macromedia Program,
our royalty-free licensing policy, you can distribute applications created
in Director MX 2004 to millions of Windows and Macintosh platforms for
free.
Upgrade Information
I already own a version of Director. What are my upgrade
options?
I just purchased Director MX. Do I have to pay full price
for the new version?
If you purchased Macromedia Director MX between December 6, 2003 and
60 days after the first ship date of Macromedia Director MX 2004, you
may be eligible for a free upgrade to Macromedia Director MX 2004. Please
visit Macromedia
ServiceNote for information on obtaining your free upgrade. This
is a limited time offer.
Does Macromedia offer competitive upgrades?
We are not offering competitive upgrades on Director MX 2004 at this
time.
Support Information
Why should I register my product?
When you register, your serial number is recorded into our database.
This allows us to verify the number for you if it has been lost. Registered
users also receive special software offers and notifications of product
upgrades and updates. Additionally, users who have purchased our products
are eligible for the Getting
Started Support Program, which offers several types of free support
that vary by product. You can register
your product today.
I misplaced my serial number. Can you please look up
my serial number in your user database?
Please review our ServiceNote
for suggestions on locating a lost serial number. If you’re unable to
locate your serial number using these tips, please contact Macromedia
Customer Service and enter your name, address, and company name
(if applicable) in the online form for assistance. For customers outside
the United States and Canada, please visit one of our International
Support Centers.
How can I report a bug in the application or an error
in the documentation?
Please submit bug reports, documentation errors, and feature requests
through our Software Feature Request
and Bug Report online form. Our software engineers review these
reports and do their best to address requests in the next product release
cycle.
How can I get help using Director MX 2004?
Product training materials, including articles, and tutorials are
available through the product page.
Visit the Getting Started
page to view introductory tutorials. Get information about all technical
support programs for Director MX 2004, including a number of free online
options, at the Macromedia Support Center.
What is Product Activation?
Product activation is an anonymous, secure, and hassle-free one-time
process that authenticates licensed users during the installation process.
Activation is not required for products acquired under a volume license
agreement. The activation process verifies that the serial number is
legitimate and has not been activated on more systems than allowed by
the EULA. It does not affect the ability of licensed users to use their
software as they always have. For more information on Macromedia's Product
Activation process and policies and to review our expanded EULA, please
visit our Product Activation Center.
Can I install my copy of Director MX 2004 product on
Macintosh and Windows machines?
For the MX 2004 family of products, Macromedia now ships Macintosh
and Windows installers on the same CD. The license that ships with Director
MX 2004 allows you to install on either an Apple Macintosh or Microsoft
Windows platform. The EULA allows for installation on a primary machine
and a secondary machine (home or laptop), but they must be the same
platform.
If I install my copy of Director MX 2004 product on the
Microsoft Windows platform first, can I switch my license to the Apple
Macintosh or vice versa?
When you activate your MX 2004 product, you will have chosen your
primary platform. Once you have chosen the primary platform for your
installation, all subsequent installs must be on the same platform.
Macromedia does not offer cross platform upgrades at this time.
Buy or upgrade