Accessibility

Adobe Product Improvement Program

The Adobe Product Improvement Program is designed to understand and anticipate customer needs in order to deliver world-class products and solutions. Participation is voluntary, and no personal information is collected.

What information is collected?
  • System information, such as operating system, processor, and memory installed
  • Browser type and version
  • Adobe product information such as version
  • Adobe feature usage such as menu options or buttons selected
What products are currently participating?
CS5 CS5.5 CS6 Creative Cloud Acrobat
After Effects CS5 Adobe Device Central CS55 Adobe Extension Manager CS6 Adobe Extension Manager Adobe Reader 9
Adobe Bridge CS5 Adobe Premiere CS55 Adobe Flash Builder 4.6 Adobe Encore Adobe Reader X
Adobe Contribute CS5 Adobe Flash Professional CS55 Adobe Encore CS6 Adobe SpeedGrade Adobe Reader XI
Adobe Device Central CS5 Adobe Flash Builder 4.5 Adobe SpeedGrade CS6 Adobe Premiere Adobe Acrobat 9 Std
Adobe Dreamweaver CS5 Adobe Bridge CS55 Adobe Premiere CS6 Adobe Flash Professional Adobe Acrobat 9 Pro
Adobe Encore CS5 Adobe InDesign CS55 Adobe Flash Professional CS6 Adobe Bridge Adobe Acrobat X Std
Adobe Fireworks CS5 Adobe Photoshop CS55 Adobe Bridge CS6 Adobe InDesign Adobe Acrobat X Pro
Adobe Flash Professional CS5 Adobe Illustrator CS55 Adobe InDesign CS6 Adobe Photoshop Adobe Acrobat XI Std
Adobe Flash Builder 4.0 Adobe Contribute CS55 Adobe Photoshop CS6 Adobe Illustrator Adobe Acrobat XI Pro
Adobe Flash Catalyst CS5 Adobe Encore CS55 Adobe Illustrator CS6 Adobe After Effects  
Adobe Illustrator CS5 Adobe Fireworks CS55 Adobe After Effects CS6 Adobe Dreamweaver Elements Family
Adobe InCopy CS5 Adobe Flash Catalyst CS55 Adobe Dreamweaver CS6 Adobe Audition Adobe Photoshop Elements
Adobe InDesign CS5 Adobe InCopy CS55 Adobe Audition CS6 Adobe InCopy Adobe Premiere Elements
Adobe Media Encoder CS5 Adobe OnLocation CS55 Adobe InCopy CS6 Adobe Media Encoder Elements Organizer
Adobe OnLocation CS5 Adobe Media Encoder CS55 Adobe Media Encoder CS6 Adobe Prelude  
Adobe Photoshop CS5 Adobe Extension Manager CS55 Adobe Fireworks CS6 Adobe ESTK Other Adobe Products
Adobe Premiere Pro CS5 Adobe After Effects CS55 Adobe Prelude CS6 Adobe Muse Adobe Captivate
Adobe Soundbooth CS5 Adobe Dreamweaver CS55 Adobe Photoshop Lightroom 4   Adobe Director
Adobe Photoshop Lightroom Adobe Audition CS55   Adobe Edge Tools Adobe Flash Builder
      Edge Reflow Adobe FrameMaker
      Edge Animate Adobe Presenter
        Adobe RoboHelp
How will Adobe use the information?
The information collected will be used to support, develop new features, and improve Adobe products. This information is not shared with third parties.
How is my privacy protected?
Adobe takes many precautions in protecting the information that is collected and transmitted. You can learn more about how we handle user information by reviewing Adobe???s Privacy Policy.
Since no personally identifiable information is collected, the anonymous data will not be meaningful to anyone outside of Adobe.
How does it work?
You choose to participate and allow Adobe to send usage data, associated with an anonymous user ID from your computer to Adobe. Participation requires a small configuration file will be downloaded to your computer from time to time. The purpose of the file is to update the configuration of the data that is collected. If you are offline at any time, the data will be sent the next time you are online. This will not impact performance.
Additionally, for some Adobe products, you may receive a request within the product to participate in a brief two-question anonymous survey asking for feedback. Participation is optional, and separate from your participation the Adobe Product Improvement Program. Survey data will be returned directly to Adobe???s secure database for analysis by the responsible product team.
How do I participate?
After Adobe products are installed, you will be presented with a dialog box asking if you would like to participate in the program. If you do not recall responding to this dialog box, follow these instructions:
  1. Launch your Adobe product.
  2. Choose Help > Improvement Program Options.
  3. Select the Yes option in the dialog box that appears, and then click OK.
What if I change my mind?
If you are unsure if you are participating, choose Help > Adobe Product Improvement Program to make your selection, or to see your current setting.
To stop participating
  1. Choose Help > Adobe Product Improvement Program
  2. Select ???Don???t Allow.???
To join the program
  1. Choose Help > Adobe Product Improvement Program
  2. Select ???Allow.???
Will I receive spam if I participate in the program?
You will not receive any e-mail from Adobe regarding this program, regardless of whether you participate. We do not collect personal identifiable information as part of this program that will be used to identify you or contact you.
Do I need an Internet connection?
An Internet connection is required to participate in this program. However, you do not need to be connected all the time. When an Internet connection becomes available, the information is automatically transmitted with minimal impact to your connection.
Can I see the data that is collected before it is sent to Adobe?
No, the information cannot be displayed. This program is designed to work for millions of users without affecting their product use, so the data is sent automatically only after the product is closed. The data is also encoded so that it can be processed efficiently.
How long does the program last?
Information is collected as long as you use the product version for which you have agreed to participate or until you decide to stop participating in the program.
After I agreed to participate in the program, you asked questions about my job? Why?
The optional demographic information helps us understand features used in your particular job, industry, and company size, so we can develop better workflows and features to suit your needs.