There are several reasons why you want to register your product:
Adobe uses registration information to:
An Adobe ID is a user account that gives you access to all Adobe-owned services and web domains such as adobe.com, Acrobat.com, Photoshop.com, Adobe TV, Adobe online communities and the Adobe Online Store, among many others. An Adobe ID is identified by a username (your e-mail address) and a password.
An Adobe ID can be created by providing your e-mail address, a password of your choice, and some additional information such as your name and country of residence. If you do not have an Adobe ID already, you can create one right within your Adobe desktop software (when prompted to do so), or on the Your Account page at Adobe.com.
By providing some basic information about the environment and role in which you use your products, it enables Adobe to select the information and resources that are more likely to be of interest to you.
You can specify basic profile information when prompted within the desktop software, or updating your Adobe ID profile directly on Adobe.com.
You can register prior versions of your Adobe software, either within the product or online at Adobe.com.
To register within your product. After installing your software and launching it for the first time, a registration screen will prompt you to register. The process takes just a minute to complete and requires you to provide a few bits of information, after which the information will be sent to Adobe via the Internet. If you aren???t ready to register at that moment, you can choose to have the product remind you later or you can choose Help>Registration from the menu toolbar at any time.
To register your product online at Adobe.com. Visit the product registration page within the customer service section of the site. You will be asked to provide the serial number of your product to complete the registration.
To register your free Adobe Reader. Visit the Reader online registration page on Adobe.com.
Registering within product is easier and faster. In addition, many desktop products include complimentary benefits that are only available when you register this way.
For the latest versions product versions, you will be prompted within your product or in a confirmation e-mail to claim your registration benefit. These prompts include links that will take you to the Adobe ID Profile page on Adobe.com where you can optionally complete your profile and claim the registration benefit available for your product. Alternatively, the Adobe ID Profile Page can be accessed via the Your Account pageon Adobe.com or by selecting Help>Update Your Adobe ID Profile within your desktop software.
For complimentary benefits available in prior product versions, a confirmation e-mail will be sent to you immediately after your registration. From this e-mail you can choose from the benefit options available for your product and immediately claim the benefit.
No. The complimentary registration benefit is available to you regardless of any profile information you provide. If you prefer to only claim your benefit on the profile page, simply scroll down and click on the ???claim benefit??? link.
To retrieve information on the benefit you selected, follow the same steps that you did to select and claim the benefit the first time. In the latest product versions, this will be to go to the Adobe ID profile page and click on the ???claim benefit??? link again to retrieve the information about the benefit previously claimed.
For past product versions you will need go to the registration confirmation e-mail you received. From this e-mail, click on the benefit you selected before to see the code or link of your benefit. If you click on a different benefit from the one previously claimed, you would get an error message.
Registration benefits vary by products, versions and languages, so the product you registered may not be eligible for a registration benefit. This is one reason why you may not have received benefit information.
For prior product versions, the registration benefit information is in a confirmation e-mail sent to your e-mail address. If you have not received such confirmation e-mail, it may be for one of the following reasons:
You entered a different or incorrect an e-mail address when registering. Check the e-mail address you entered on the Adobe ID profile page on Adobe.com.
The message was routed to the Junk-mail folder in your e-mail account. Check the Junk-mail folder in your e-mail account.
The message was quarantined by your company or ISP spam filter. Check with your systems operator to see if the message was blocked.
If you can???t locate the confirmation e-mail, contact Adobe Customer Support in your region.
All shrink-wrapped (boxed) including retail, upgrades, education and volume licenses qualify for complimentary benefits in the following products. The complimentary benefits vary by product and region and may not be available in all languages.
For a list of possible benefits, click on the link corresponding to the product family:
Yes. If you purchase and register multiple products that offer additional benefits, you are eligible to receive multiple complimentary benefits. Purchasing a license for a suite of products, such as the Adobe Creative Suite 5 Master Collection qualifies you for one complimentary benefit only. There is a limit of one benefit per person per registered product.
No. Once you have selected the benefit (for example, by clicking the ???select??? button), the benefit selection cannot be changed.
Complimentary benefit offers are valid until the next major release unless otherwise noted in the terms. Certain benefits may be available only while supplies last, and may be subject to additional terms and conditions required by Adobe, or the third party providing the benefit.
A problem was detected with the serial number you entered. This may have occurred because you entered the serial number incorrectly or because the serial number was not generated by Adobe. Re-enter your serial number and try submitting it again. If you have verified that you entered the correct serial number, please contact Customer Service so we can research your issue.For more information on finding your serial number, click here.
Volume license serial numbers are automatically registered in the name of the organization purchasing the licenses. You should however, register the software installed on your machine upon launching the application and seeing the registration screen.What does error "This product cannot be registered. For a list of supported products click here" mean?
The serial number you entered is for a software version that is not accepted by our registration database. This error typically occurs because the product is for a version that Adobe no longer supports. You can find technical and support information on all Adobe products (including those no longer supported) in the User-to-User forums.
If you consider this to be an error or you still want to register your product, contact Customer Service so we can research your issue.
We were unable to process your request due to a temporary problem on the Adobe network. If you are using Adobe software that supports in-product registration, you can register now by selecting Registration/Update Profile under the Help menu. Otherwise, please try again later and if the problem persists, contact Customer Service so we can research your issue.
We detected that the serial number for this product has already been registered. Serial numbers typically can only be registered one time; however, you can still send your information and opt-in for Adobe communications to stay connected and receive timely notifications on product upgrades, training and events. To provide your information thought the registration screen within your product, choose Help>Registration from the menu toolbar at any time.