The Value Incentive Plan dramatically simplifies and improves the customer licensing experience by allowing Business, Government, and Education customers to easily purchase, deploy, and manage Adobe software through a term-based subscription licensing program.
Call your reseller to enroll.
VIP offers a named-user licensing option, which provides a VIP membership to an individual user.
A device license is an Education-only licensing option for classrooms, labs, and training environments that allows multiple students to use the same application on a single computer without having to log in or authenticate license ownership.
VIP Admins access the Admin Console to download Creative Cloud Packager, which is used to create installation packages. Products are deployed by manual push or a third-party deployment tool.
Institutions interested in purchasing Creative Cloud licenses for installation on student-owned computers may now utilize Creative Cloud for education named-user licenses. To qualify for named-user licenses, students must be 13 years or older in compliance with Adobe’s terms and conditions.
ETLA is a customizable and flexible term licensing program designed for Adobe’s top Business, Government, and Education customers. An ETLA can include a full range of creative solutions, multiple products, or individual products offered by Adobe. It is the sole licensing method for Creative Cloud for enterprise, and it can also be used to license Acrobat, Adobe Digital Publishing Suite, and more.
Contact your Adobe sales representative, Adobe Sales at 888-649-2990, or request a consultation.
CLP offers several advantages:
Renewing your membership is easy; simply renew online and select the Returning CLP Membership option.
All CLP purchases must be returned to the reseller that sold you the licenses. All return exceptions must be authorized by Adobe.
TLP offers several advantages:
Call Adobe Customer Service at 800-443-8158 to request a TLP invoice.
You will receive an email from Adobe that provides login information to the LWS, which contains all your license information.
To return a TLP Direct order, follow these instructions.
No, Adobe’s policy does not allow a partial return — the entire purchase must be returned.
When you order Upgrade Plan, you receive notifications when new product versions become available, giving you the peace of mind of knowing when you need to upgrade. You can choose to receive notification via email or through messages within your LWS account.
Pricing is determined as a percentage of volume licensing software purchased under perpetual license.
To request an upgrade for a perpetual product for which you are covered under Upgrade Plan, visit the Customer Service page or call 800-833-6687 (United States and Canada).
As of April 28, 2014, EEA is available only for primary and secondary schools and school districts, based on the full-time-equivalent (FTE) model where customers can deploy software on as many organization-owned or leased computers as necessary. Optional add-on bundles including Adobe Captivate and Presenter and Photoshop Elements and Adobe Premiere Elements may be added on an FTE basis.
There will be no change to existing EEA contracts. All customers will continue to use their licensed EEA products until the expiration of their agreement.
Higher education customers: Upon expiration, higher education customers can enroll in the Adobe Value Incentive Plan (VIP), or an Enterprise Term License Agreement (ETLA). See the Buying Programs Education page for more details.
See the EEA 1.0 Program Guide . If you have further questions, contact your reseller.
When you become an EEA member, you gain access to the web-based LWS, through which you can track your order history, run reports, edit your account, and locate your serial numbers. In addition, IT staff and other designated members of your educational institution can be assigned their own unique login to LWS to easily download and deploy Adobe software through the Creative Cloud Packager. For more information on the Creative Cloud Packager, see the Creative Cloud Help pages.
Based upon the changing market landscape and decreasing customer demand, Adobe has decided to phase out the EA program and no longer accepts new enrollments.
No. Current EAs will remain in effect until the agreement expires, and customers who remain current will continue to receive the same levels of Maintenance and Support.
Yes. Existing EA customers will be expected to submit their annual deployment report and true-up for any over-deployment of their licenses, and pay for M&S for all covered licenses for the upcoming year.
Follow the links for the EA Program Guide , Government Terms & Conditions, and Commercial Terms & Conditions . Contact your Adobe Authorized Reseller if you have any additional questions.
To learn more about EA Maintenance and Support, check out the EA M&S Terms and Conditions , Enterprise Advantage Support Program overview , and Enterprise Advantage Support Terms and Conditions .
Adobe offers all of its Creative Suite editions through the Creative Suite K–12 School Site License program. The program allows a school to install a Creative Suite edition on up to 500 school-owned or school-leased computers regardless of school enrollment size. School Site Licenses also come with DVDs that contain a ready-to-use curriculum, Digital Careers Teaching Resources, video tutorials, and other materials that help educators implement career and technical education programs for design, web, video, interactive, and mobile projects.
Creative Suite K–12 School Site Licenses are available to qualifying accredited K–12 public and nonpublic schools only, located at a single address.
Creative Suite K–12 School Site Licenses can be purchased through TLP or CLP. Find an Adobe Authorized Education Reseller.
Adobe has discontinued K–12 EA based on the changing market landscape and customer demand. To meet the additional needs of K–12 organizations, Adobe is now offering the Education Enterprise Agreement (EEA) program. For more information on EEA, contact your Adobe Authorized Education Reseller or Adobe account manager.
Existing K-12 EA agreements will continue per the terms of the original agreement. See the K–12 EA Program Guide for more information.
Consult the Adobe Buying Programs policies page for more information.
Contact your reseller to place an order for prior-version media. Prior-version media is available through Electronic Software Delivery (ESD) only. You will be able to order one version back for any products that are currently offered via ESD. The prior version will be available for the duration of the subsequent product’s lifecycle. Example: Adobe Acrobat 9 software is available to customers until Acrobat 11 launches, at which point Acrobat X becomes the prior version.
No, prior-version ESD orders are not eligible for any Licensing Upgrade Entitlements.