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Healthcare

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Modernizing processes, improving outcomes

See why Janus Health relies on Adobe. Read the story ›

Reforming the experience of healthcare.

Comprehensive, personalized medical data delivered anytime, on any device. Secure online access. And meaningful, engaging interactions. In today’s digital age, it’s what connected patients expect — and what your organization can deliver.

Adobe solutions

Simplify benefits enrollment and management

Help patients, plan members, and network providers find the information they need fast. Create highly engaging, interactive experiences that guide consumers through eligibility and enrollment processes, increase member satisfaction, and reduce online abandonment rates.

 

In-depth solution information: Selection and Enrollment

Accelerate health claims resolution

Bridge department silos. Empower case managers, customer service representatives, and other agents to see the whole picture with holistic views of member health information from disparate sources to save time, reduce costs, and provide superior service.

In-depth solution information: Unified Workspace

Automate personalized correspondence

Create and electronically deliver personalized correspondence to engage healthcare consumers. Leverage interactive statements to make it easy for them to securely compare their options, manage benefits, dispute inaccurate claims, and deepen their relationship with your organization.

 

In-depth solution information: Customer Communications

Provide meaningful online experiences

Manage online and mobile channels to bring compelling, media-rich experiences to providers, payers, and patients. Increase social marketing agility to better understand consumers. Capture real-time insights from analytics, and refine web experiences to optimize effectiveness.

 

In-depth solution information: Adobe Experience Manager

Healthcare segments

Health payers

Health payers

Maintain adaptability and agility in a complex, constantly evolving market. Balance costs with high-quality member care. And provide responsive, personalized services to increase customer satisfaction.

  1. Download the solution brieffile

Key benefits

  1. Streamlined payments
  2. Brand loyalty
  3. Improved operating margins
Healthcare providers

Healthcare providers

Increase patient adherence to recommended protocols. Reduce costs for personalized clinical programs. Minimize medication and administrative errors. And empower patients through access to medical data and records.

  1. Download the solution brieffile

Key benefits

  1. Better access to records
  2. Effective collaboration
  3. More informed decisions
Government health and human services

Government health and human services

Improve access to healthcare. Maximize member participation. Deliver and leverage relevant digital experiences to program administrators, citizens, healthcare consumers, and providers.

Download the following solution briefs:

  1. Health and human services overviewfile
  2. Health insurance exchangesfile
  3. Transforming benefits program administrationfile
  4. Child support enforcement solutionsfile
  5. Mobile solutions for child support enforcementfile

Key benefits

  1. Better access to records
  2. Reduced fraud
  3. Automated claims

Customer stories

More
Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre

Sunnybrook teaching hospital chose Adobe Flash Professional for its medical imaging solution to deliver any image, anytime, anywhere.

State of Illinois Department of Human Services (DHS)

State of Illinois Department of Human Services (DHS)

DHS saves millions of dollars annually by automating the enrollment and provisioning of critical services for citizens.

Danish Centre of Health and Insurance

Danish Centre of Health and Insurance

Insurance association uses Adobe solutions to accelerate processing health information forms.

Blue Button Award

Blue Button Award

Adobe wins top honors for the Veterans Affairs Blue Button solution for health records.

Twitter / @AdobeGov

Follow us
06/11/2013 AdobeWEM: Don’t miss #eCommerce guru @DarinArcher w/ @Crown_Partners live tmrw at 10am PT for the next #WEM Wednesday webinar: http://t.co/j [...]
06/11/2013 AdobeWEM: RT @CQDev: Inspiring discussions, empowering sessions, #CQ info, thought leadership, & more! Join us in Basel for @CQCon 2013: [...]
06/10/2013 AdobeWEM: @TechAspect Thanks for the mention and post.
06/10/2013 AdobeWEM: .@LoniStark discusses the roles context, channels & social play in customer journey mapping via @CMSwire: http://t.co/ykoS3wco [...]

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