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4x series: Aschwanden on 21st Century, multi-channel publishing

October 28, 2014 - November 07, 2014
Tuesday, October 28,2014
Friday, November 07,2014

Sess 1: Easy Steps to Convert Your Content to Structure

Using sample content that is shared with all attendees, Bernard converts documents that contain character, paragraph, and table content marked up with tags, as well as other standard FrameMaker content and creates structured files. This prez guides you through best practices when converting any legacy content.

Sess 2: Best Practices when Creating Interactive Video Tutorial


During this presentation, Bernard guides you through reviewing a support topic and developing a storyboard. These ideas are used to created a related video to help users visualize how to perform the task.  Rather than delivering just text, you can provide users with detailed video showcasing specifically how to perform key functions.


Sess 3: Multi-channel Publishing of DITA Content with the RIGHT Appearance

DITA. -- Then you have to deal with the hassle of trying to publish to PDF and online formats through the Open Tool-kit. The BIG problem is in customizing that content to have the look and feel you want for content delivered to any device, and in any major format. See FrameMaker 12 deliver content to Help, eBooks, HTML5 and PDF.

Sess 4: XML Authoring Made Easy, OR XML Authoring is Not Just For Geeks Anymore

Create, edit, or publish XML and DITA with ease is the promise. How? Adobe FrameMaker Author 12 provides a rich and visual interface for creating and publishing content. This presentation explores how the SW works and provides you a quick start to developing your own content, or even modifying content created by others. Adobe FrameMaker reconfigured for the XML geek in all of us. In all 4 sessions, watch, learn, then do it yourself with provided sample files.

About our Presenter: Bernard Aschwanden solves documentation based problems and helps companies generate more revenue. He guides clients through the best processes to create, manage, and deliver content. Once content is delivered, he helps socialize the message, understand and act on feedback, and improve the process and workflow. He is the founder of Publishing Smarter, an Associate Fellow of the Society for Technical Communication STC, and the Vice President of STC. Bernard has helped hundreds of companies implement successful solutions. He is focused on publishing better, publishing faster, and publishing smarter.


Regular FrameMaker 12: Recent Enhancements

October 29, 2014

An update was recently released for FrameMaker 12 with some impressive enhancements. This 40 minute session will cover some key improvements for working with regular, unstructured FrameMaker 12 projects:

  • We have also released a brand new Responsive HTML5 layout for publishing to online formats
  • FrameMaker 12 can now publish the content in the reference pages as well for all non-PDF outputs.
  • The non-PDF publishing for large files with many images is now faster with 50% reduction in publishing time.
  • You can now right-click on a table to insert a table continuation variable.
  • You can add a new row at the end by pressing the TAB key in the last cell of the table.
  • You can also drag-and-drop the rows and columns of a table within the table.
  • You can easily navigate in the table cells using right, left, up, and down arrow keys

About the presenter:  Maxwell Hoffmann is Adobe's Product Evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources. He has focused on publishing solutions "beyond paper" for the past 18 years.


Structured FrameMaker 12: Recent Enhancements for DITA/XML

October 30, 2014

An update was recently released for FrameMaker 12 with some impressive enhancements. This 40 minute session will cover some key improvements for working with STRUCTURED FrameMaker 12 projects for DITA and XML:

  • In the structure view, now you can drag and drop within an empty element as well
  • If the user drags and drop an element to a collapsed element, it is automatically expanded
  • A visual indication is provided when performing an element drop to highlight whether the drop is valid, invalid, or not allowed.
  • The structure view now comes with a compact mode in which the text within the elements are displayed alongside the elements instead of being right aligned. The mode can be switched on or off using a flag in maker.ini
  • You can now expand or collapse all child elements or attributes of an element, including nested elements.
  • You can now navigate the element hierarchy in the Structure View while working in the document. Each time the user selects an element in the document, the Structure View is expanded to the corresponding element in the hierarchy.
  • Visually get an indication of your position in Structured View corresponding to your position in document view, even when some nodes in the Structured View are collapsed.

About the presenter:  Maxwell Hoffmann is Adobe's Product Evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources. He has focused on publishing solutions "beyond paper" for the past 18 years.


4x Series: Tech Challenges: Surfing and Diving Deep

October 31, 2014 - December 04, 2014
Friday, October 31,2014
Thursday, December 04,2014

Sess 1 Internet of Things:  Luxury for the Rich or Sustainable Equity for All?

The multiplication of communicative objects that take decisions without human intervention is not a simple technological phenomenon, but a complex reorganization of social interaction. Will this development enable greater equity throughout the world, or will it widen the digital gap?

Sess 2 Digital Reality: Escape to a Virtual World or Explore an Augmented Culture?

The combination of virtual reality, game theory and gamification techniques has given impulse to the development of new approaches to many aspects of life, including learning, medicine, and economics. Is this combination leading us to a closed “playground” where fantasy dominates, or can we develop an enriched contextualized culture?

Sess 3 Human Bionics: More Freedom or Electronic Slavery?

Engineered extensions of the body, such as intelligent prostheses, implants for enhanced perception and automated medical treatments are going to be the norm. They may be seen as part of a desirable future of greater autonomy and freedom, or as instruments of greater dependency and surveillance of citizens.

Sess 4 Digital Learning : Individual Adaptive Construction or Connected Social Interaction?

Education technology is developing to include multiple media combinations, in order to deal with complexity of codes, content, interactions, and cognitive processes. Some solutions favour individual adaptive learning as a personal cognitive structure, while others provide learning environments for collaborative cognitive development. How can they be merged?

About the Presenters: Ray Gallon is owner of Culturecom, a consultantancy specialized in Business Process Improvement through Communication, and co-founder of The Transformation Society. He has over 20 years' experience in the technical content industries. 

Neus Lorenzo PhD is Inspector of Education in Catalonia Spain and cofounder of The Transformation Society. She is the former head of the Foreign Language Service in the Departament d’Ensenyament, the local Ministry of Education. She has worked as a training adviser at the Council of Europe for Pestalozzi courses, and at the Inspectorate of Education in the Generalitat de Catalunya Catalan government.

 

 


Transition from MS Word to DITA and FrameMaker XML Author 12, using Stilo Migrate

November 04, 2014

This webinar is being held in collaboration with Stilo International, leaders in automated content conversion, and is the second in a two-part series of webinars focused on converting legacy content to DITA. The first webinar October 2, 2014 looked at converting unstructured FrameMaker.

In this second webinar, we will illustrate how the Migrate cloud XML conversion service can be used by technical authors and subject matter experts to automate the conversion of MS Word documents to DITA for publishing via FrameMaker, enabling them to:

  • Cut down on manual pre-conversion prep and clean-up tasks
  • Be in complete control of the conversion process
  • Work at their own pace
  • Reduce overall conversion costs

The webinar will feature a live demonstration of Migrate—taking a sample MS Word document, and converting it to DITA – all in real-time, and under the direct control of the technical documentation team. We will demonstrate just how easy, quick and affordable it is to make the move to structured authoring and FrameMaker XML Author 12 using Migrate.

Maxwell Hoffmann, Product Evangelist at Adobe will then use the converted DITA to demonstrate some of the potent features of the all-new Adobe FrameMaker XML Author 12.

About our Presenters: Les Burnham, CEO -- As the CEO and joint-founder of Stilo International, Les has overseen the development and marketing of SGML/XML content processing technologies and solutions for many years, across industry sectors including publishing, aerospace and defence, high-tech, engineering and government. He initiated the development of the Migrate cloud content conversion service to address the conversion requirements of small and medium enterprises through to large corporations including IBM, Cisco, TIBCO and Varian Medical Systems.

Helen St Denis, Conversion Services Manager -- Helen originally joined Stilo as a technical editor in the documentation team, and now works closely with our Migrate customers, helping to analyze their legacy content, configure dedicated conversion portals and provide training and support on an ongoing basis. Over a period of several years she has helped to convert many thousands of pages from FrameMaker, Word, RoboHelp and InDesign files to DITA and other XML formats.


4X Sullivan Series: Ingredients for TechComm Success

November 06, 2014

Sess 1: Top Five Factors to Consider When Choosing Your Tech Comm Toolkit

Ask any general contractor or construction worker: Does it make sense to use the best tools? Most will tell you that while skill is important, having reliable tools is a big part of getting the job done right. Join Matt Sullivan for a one-hour discussion on how Tech Comm Suite 5 gives you:

  • user-friendly authoring XML or non-XML – the choice is yours
  • any-time any-where publishing with a single click

Sess 2: Making Technical Documentation More Interactive

Good tech comm is about engagement. Whether it’s an interactive training scenario, a video, or embedded 3D, TCS5 handles rich media quickly and easily. Join Matt Sullivan for a one-hour discussion of rich media creation and placement using TCS5 applications.

  • Captivate output linked in FrameMaker and RoboHelp projects
  • Creation and placement of Adobe Presenter Video Express output and other video formats you won’t want to miss this one!
  • Placement of U3D for working 3D models in output


Sess 3: Publishing Your Technical Content on Mobile was Never This Easy

FrameMaker 12 now natively creates the most popular electronic formats! Join Matt Sullivan for a one-hour discussion on how easy it is to create the formats directly from FrameMaker:

  • output to 5 common online formats
  • the basics for setting up output, including customizing responsive HTML5 skins


Sess 4: Next-Generation Review & Collaboration Work-flows in Tech Comm

As tech comm professionals are asked to do more with less, workgroup collaboration and shared reviews can help even out the load. Join Matt Sullivan for a one-hour discussion on both new and existing review and collaboration options in TCS5:

  • The freedom to edit content during shared reviews
  • Approving/rejecting comments from reviews
  • Review on the go with mobile PDF review options


About our Presenter: Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in Technical Communication Suite 5. He teaches online and in-person classes as well as helping companies improve their publishing work flow. Follow Matt on his social media id, mattrsullivan


Publishing XML from FrameMaker 12 to a “state-of-the-art” HTML5 eReader

December 02, 2014

Multi-channel publishing using XML is not a new concept. Industries like aerospace, automotive, legal, medical, pharmaceutical, manufacturing, reference, government and education know the benefits of XML and its flexibility to adapt and change with new technologies.

HTML5 is a relatively new technology and has quickly gained momentum for developing enterprise applications, just ask the Financial Times. HTML5 is not holistic, but a group of technologies that relies on JavaScript and CSS to make it work. Offline storage usually hogs the limelight but it really is so much more.

eGloo Technologies has developed a “state-of-the-art” HTML5 eReader tekReader that consumes and displays content derived from custom XML and common vocabularies like DITA and S1000D. tekReader allows the user to read and interact with their data rich documents on popular mobile devices equipped with modern web browsers.

Built in responsive and adaptive design caters for document reading on any screen size … imagine opening up and viewing large wiring diagrams on a smartphone!  The XML content foundation also allows for MathML rendering and multiple language support. FrameMaker 12 is the perfect tool to create, edit and publish custom XML, DITA and S1000D directly to tekReader. 

This session will look at:

  • A deep dive into HTML5
  • An overview of tekReader
  • Creating and editing FrameMaker 12 documents for tekReader
  • Publishing FrameMaker 12 documents to tekReader

About our Presenter: Don is the founder and CEO of eGloo Technologies. Since 2002 he has been responsible for formulating and managing eGloo's strategic direction while identifying and capitalising on business opportunities that leverage off the company's experience and skills. Since 1988 Don has been involved with document and information management systems based on structured languages. He has been extensively involved with planning, coordinating and delivering complex data conversion and application development projects within aerospace, automotive, manufacturing, military, legal, government, pharmaceutical and reference.

Don has a close association with Adobe and has been developing Structured FrameMaker applications since the early 90’s. 


Foolproof Automated, Collaborative Publishing via PADS & FM Publishing Server


The PatternStream Automated Document System PADS is an enterprise application that enables users across the virtual campus to author/edit content and publish application sections of data-driven documents in a browser based environment. Adobe FrameMaker Publishing Server is used as the publishing engine and is tightly integrated as part of the system. Source information can reside databases, BI systems, image files, markup files e.g., XML, HTML, etc., Excel files, word processing files, and other types of information bases. Information can be controlled and published in a distributed manner using desktop, laptop, and mobile devices.

This session showcases:

  • A web-based authoring/editing system for creating and maintaining content as an information source for data-driven publishing
  • FrameMaker Publishing Server working as a publishing engine to create PDF documents in an enterprise environment on demand
  • How multiple sources of information can be aggregated, transformed, and published into active PDF files for web and print distribution
  • The data-driven publishing concept

About our Presenters: Brad Anderson is the Vice President Operations of Finite Matters Ltd. FML. Beginning in 2004, he has specialized in data-driven publishing using the FML PatternStream application. He has provided PatternStream and FrameScript implementation services to a wide range of clients in the private and public sectors. These customers include state, local, and federal government entities, and distribution, manufacturer, financial, and other companies. In addition to his work at FML, Brad owns, monitors, and maintains the Framers email discussion group and originated and conducted the FrameMaker User Conferences.

Ben Slone is the co-founder, President, and CEO of FML. Since 1991 he has focused on development of applications and services to provide data-driven publishing solutions for customers. Both Brad and Ben have worked with Adobe since 1995 and with FrameMaker since 1992.


Sullivan Sess 3: Publishing Your Technical Content on Mobile was Never This Easy


Sess 3: Publishing Your Technical Content on Mobile was Never This Easy

FrameMaker 12 now natively creates the most popular electronic formats! Join Matt Sullivan for a one-hour discussion on how easy it is to create the formats directly from FrameMaker:

  • output to 5 common online formats
  • explore each aspect of the layout editor which controls output look n' feel
  • discover how to add specific headings to a Mobile TOC which may not have been designated for TOC in the original FrameMaker documents
  • the basics for setting up output, including customizing responsive HTML5 skins

About our Presenter: Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in Technical Communication Suite 5. He teaches online and in-person classes as well as helping companies improve their publishing work flow. Follow Matt on his social media id, mattrsullivan


FrameMaker 12 & S1000D: Modular Tech Authoring for Defense, Aerospace & Aviation


Every day, skilled writers, engineers and illustrators collaborate to deliver operational and maintenance information to support some of the most advanced equipment on the planet.  They use Adobe FrameMaker and the open international specification S1000D to quickly create modular technical content that can be delivered to PDF, HTML and Interactive Electronic Technical Publications on demand. From warships to corporate jets, manufacturers and operators of complex mission critical assets demand stability and quality in their authoring environments to ensure they meet their delivery milestones. Join Tammy as she demonstrates how Adobe FrameMaker 12 and an S1000D enabled CMS can change the way you create, manage and deliver technical data in your organisation, including:

  • Direct revision control and check-out from the Common Source DataBase CSDB
  • Searching for and referencing to other Data Modules in the CSDB
  • Searching for and importing images direct from the CSDB
  • Easy insertion of the Applicability mark-up and building the Applic Ref Block
  • CIR/TIR Insertion into Preliminary Requirements and content of Procedural DMs
  • Previewing of how the content will look when published to an Interactive Electronic Technical Publication IETP

and a whole lot more!

About the Presenter: Tammy Halter is the founder and CEO of Absolute Data Group. Tammy has been a senior technical trainer, support engineer and project manager for numerous SGML and XML software distributors and has held the role of FrameMaker Product Engineer, Asia Pacific & Latin America for Adobe Systems.  With nearly 20 years’ experience in information technology, Tammy has extensive experience in technical publishing, S1000D technical data management and information delivery systems for Defense and Aerospace.  Tammy has previously served in the Royal Australian Navy Fleet Air Arm and worked for leading document management companies prior to founding Absolute Data Group.

 


Bernard Sess 2: Best Practices when Creating Interactive Video Tutorial


Bernard Sess 2: Best Practices when Creating Interactive Video Tutorial

During this presentation, Bernard guides you through reviewing a support topic and developing a storyboard. These ideas are used to created a related video to help users visualize how to perform the task.  Rather than delivering just text, you can provide users with detailed video showcasing specifically how to perform key functions.

Topics covered and demo'd include:

  • Key ingredients of a good storyboard
  • What you mustn't forget about Acronyms in your script
  • Helpful keyboard shortcuts for PowerPoint
  • How FrameMaker can be used for storyboards with "intelligent" page footers
  • WHAT to do while making a recording
  • Why you should avoid slide "pauses" and background music
  • Benefits of making a "silent movie" and adding the audio track later
  • Live demo of following storyboard to create effective software simulation via Adobe Captivate
  • Review over actual Publishing Smarter Case Study: creation of the FrameMaker 12 Reviewer's Guide for Adobe
  • A summary of useful product links are shared at the end of the presentation


About our Presenter: Bernard Aschwanden solves documentation based problems and helps companies generate more revenue. He guides clients through the best processes to create, manage, and deliver content. Once content is delivered, he helps socialize the message, understand and act on feedback, and improve the process and workflow. He is the founder of Publishing Smarter, an Associate Fellow of the Society for Technical Communication STC, and the Vice President of STC. Bernard has helped hundreds of companies implement successful solutions. He is focused on publishing better,


FrameMaker 12 & S1000D: Modular Tech Authoring for Defense, Aerospace & Aviation


Every day, skilled writers, engineers and illustrators collaborate to deliver operational and maintenance information to support some of the most advanced equipment on the planet.  They use Adobe FrameMaker and the open international specification S1000D to quickly create modular technical content that can be delivered to PDF, HTML and Interactive Electronic Technical Publications on demand. From warships to corporate jets, manufacturers and operators of complex mission critical assets demand stability and quality in their authoring environments to ensure they meet their delivery milestones. Join Tammy as she demonstrates how Adobe FrameMaker 12 and an S1000D enabled CMS can change the way you create, manage and deliver technical data in your organisation, including:

  • Direct revision control and check-out from the Common Source DataBase CSDB
  • Searching for and referencing to other Data Modules in the CSDB
  • Searching for and importing images direct from the CSDB
  • Easy insertion of the Applicability mark-up and building the Applic Ref Block
  • CIR/TIR Insertion into Preliminary Requirements and content of Procedural DMs
  • Previewing of how the content will look when published to an Interactive Electronic Technical Publication IETP

and a whole lot more!

About the Presenter: Tammy Halter is the founder and CEO of Absolute Data Group. Tammy has been a senior technical trainer, support engineer and project manager for numerous SGML and XML software distributors and has held the role of FrameMaker Product Engineer, Asia Pacific & Latin America for Adobe Systems.  With nearly 20 years’ experience in information technology, Tammy has extensive experience in technical publishing, S1000D technical data management and information delivery systems for Defense and Aerospace.  Tammy has previously served in the Royal Australian Navy Fleet Air Arm and worked for leading document management companies prior to founding Absolute Data Group.

 


Convert Unstructured FrameMaker to DITA and XML via Stilo Migrate


This webinar is being held in collaboration with Stilo International, leaders in automated content conversion, and will illustrate how the Migrate cloud conversion service enables technical authors and subject matter experts to:

  • Automate the conversion of unstructured FrameMaker documents to DITA

  • Cut down on manual pre-conversion prep and clean-up tasks

  • Be in complete control of the conversion process

  • Work at their own pace

  • Reduce overall conversion costs

The webinar will feature a live demonstration of Migrate—taking a sample unstructured Frame document, and converting it to DITA – all in real-time, and under the direct control of the technical documentation team. Adobe TechComm Evangelist Maxwell Hoffmann uses the converted DITA to demonstrate some of the potent features of the all the all-new Adobe FrameMaker XML Author 12 editor.

About our Presenters: Les Burnham, CEO -- As the CEO and joint-founder of Stilo International, Les has overseen the development and marketing of SGML/XML content processing technologies and solutions for many years, across industry sectors including publishing, aerospace and defence, high-tech, engineering and government. He initiated the development of the Migrate cloud content conversion service to address the conversion requirements of small and medium enterprises through to large corporations including IBM, Cisco, TIBCO and Varian Medical Systems.

Helen St Denis, Conversion Services Manager -- Helen originally joined Stilo as a technical editor in the documentation team, and now works closely with our Migrate customers, helping to analyze their legacy content, configure dedicated conversion portals and provide training and support on an ongoing basis. Over a period of several years she has helped to convert many thousands of pages from FrameMaker, Word, RoboHelp and InDesign files to DITA and other XML formats.


Aerospace Case Study: How FrameMaker 12 found missing commas & dead frogs


In this age of globalization G11n, documentation is vital to business success. This presentation describes how companies have successfully integrated Simplified English with FrameMaker 12 into their Product Data Management PDM systems, including Teamcenter.

Learn how airlines make FAA maintenance work cards easier to read with FrameMaker12. The presentation reveals how Toyota uses FrameMaker12 as a Poka-Yoke Goof proofer to achieve six sigma quality documentation.

Learn the shocking truth about how the Food and Drug Administration uses a Text Mining to check pharmaceutical compliance documentation and found dead frogs in off-shore processing plant!

About the Presenter: John Smart is a graduate of the Rochester Institute of Technology, College of Imaging Arts and Sciences.
He is the founding partner of Smart Communications, Inc., New York, long-time user of FrameMaker7 to FrameMaker12 XML. His firm uses the Adobe FrameMaker Developers’ Kit FDK to extend the functions of FrameMaker12 for Quality Control, Language Translations, Text Analytics and Simplification. John hails from Australia and delivers his presentations with a global perspective and a healthy dose of Aussie humor.


ABCs for Building Policy and Procedure in RoboHelp


RoboHelp is a fantastic tool for building policy and procedure manuals.  Users love the navigation and search features, as well as the customized interface.  However, it’s important that you establish a solid foundation to ensure your system can be maintained over time, be used by multiple audiences for several purposes training, policies, audits, etc., and become a viable  tool in the workplace.  In this webinar, Beth Gerber from Lightext, a company that specializes in developing policies and procedures for financial institutions and other companies, will share essentials that she has learned over the past 20 years of consulting.

Avoid common pitfalls that cause help systems to become unmanageable and cluttered over time.  Instead, learn strategies to ensure your large help system is sustainable by eliminating duplication.  Learn how to effectively utilize snippets, glossary, topic reuse, drop downs, content filters, etc. to create a library that can be maintained.

Build a system that can be used by multiple audiences for different purposes without  becoming a dumping ground.  Learn how to manage appendixes, job aids, and bulletins other content that can overlap procedures and confuse the end user.

Create a system that will last by utilizing master pages and style sheets that help you standardize content for all audiences.  Learn how to create an ongoing maintenance solution with such tools as “What’s New” pages, tutorials, and an archive history of updates.

About the presenters: Beth Gerber and Pam Harrison co-own and operate Lightext, a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry.  Lightext is also an Authorized Adobe Training Center located in Arcadia, California. www.lightext.com


Sullivan Sess 2: Making Technical Documentation More Interactive


Sess 2: Making Technical Documentation More Interactive

Good tech comm is about engagement. Whether it’s an interactive training scenario, a video, or embedded 3D, TCS5 handles rich media quickly and easily. Join Matt Sullivan for a one-hour discussion of rich media creation and placement using TCS5 applications. This highly interactive session includes RESOURCE PODS with useful URL links and example files which you can download.

  • Captivate output linked in FrameMaker and RoboHelp projects
  • Creation and placement of Adobe Presenter Video Express output and other video formats you won’t want to miss this one!
  • Placement of U3D for working 3D models in output

About our Presenter: Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in Technical Communication Suite 5. He teaches online and in-person classes as well as helping companies improve their publishing work flow. Follow Matt on his social media id, mattrsullivan


Tech Challenges Sess 2 Digital Reality: Virtual World Escape or Augmented Culture?


Sess 2 Digital Reality: Escape to a Virtual World or Explore an Augmented Culture?

The combination of virtual reality, game theory and gamification techniques has given impulse to the development of new approaches to many aspects of life, including learning, medicine, and economics. Is this combination leading us to a closed “playground” where fantasy dominates, or can we develop an enriched contextualized culture?

In this highly immersive, "demo-free" session, Ray Gallon and Neus Lorenzo supplement their highly original research with survey results from Adobe TCS Blog readers to determine where "we" all are today in terms of our perception of Digital Reality. Is it more for entertainment and escape? Or for therapeutic and business critical navigation via "information reduction." Watch and find out!

About the Presenters: Ray Gallon is owner of Culturecom, a consultantancy specialized in Business Process Improvement through Communication, and co-founder of The Transformation Society. He has over 20 years' experience in the technical content industries. 

Neus Lorenzo PhD is Inspector of Education in Catalonia Spain and cofounder of The Transformation Society. She is the former head of the Foreign Language Service in the Departament d’Ensenyament, the local Ministry of Education. She has worked as a training adviser at the Council of Europe for Pestalozzi courses, and at the Inspectorate of Education in the Generalitat de Catalunya Catalan government.


"Walk the Tree" in XML FrameMaker with ExtendScript


Structured FrameMaker XML is extensible on many levels using common features available w/in this powerful editor. One more area that grants the user “special powers” is ExtendScript. Widely recognized FrameMaker and XML expert Chris Despopoulos joins us from Europe to show several vibrant examples on how you can "go" even further than you could imagine with XML structure in FrameMaker.

As with his previous webinar, Chris will have several sample files and scripts that you can download from a pod in this webinar recording for your own hands on.

This session is based on using ExtendScript to "Walk the Structure Tree" -- loop through all the elements in your structured document. We'll explore uses of that basic technique to do things such as:

  • Get an array of elements of a certain type
  • Find all elements that are missing an ID value
  • Search through an EDD for the declaration of a specific element
    example: find the "p" element defintion in an EDD

Chris Despopoulos is a long time FrameMaker user and hacker.  He's is happy to share the benefits of ExtendScript!

About our Presenter: Chris Despopoulos worked with early versions of FrameMaker as a tech writer and QA tester at Frame Technology. He has done extensive development with DITA/XML and high end authoring tools besides FrameMaker. Chris has spent most of his professional life as a Tech Writer and Content Developer for complex products, often working in an agile environment. He currently resides and works from the north coast of Spain.


Towards Successful Localization via FrameMaker with XML & other Strategies


In this session, you will learn how to get the most out of your translation/localization workflow whether your content is unstructured, structured or if you are planning migration to DITA-XML.

Together, we will explore:

  • Localization workflows with industry jargon explained
  • Localization best practices
  • Business drivers for migration to DITA-XML
  • Contrasting case study metrics: older structured FM7.2 project vs. DITA/XML from FM12
  • Customer engagement & content optimization strategies


Who should view this session?

Anyone who creates user content including instructions, training and customer support material destined for a global audience or localization. Also, those who manage a translation workflow, including external partners and in-company and/or in-country language reviewers.

About the presenters:  Carlotta Bulgarelli, Manager, Technology Integration Solutions & Support Group, LOGOS. Carlotta has been a localization professional since 1998 and has witnessed how technology and the Internet has transformed the way translation is undertaken.  From early primitive use of fax machines to continuous workflows integrated with Content Management Systems - Carlotta has been part of a pioneering team at LOGOS deploying, developing and integrating CAT tools in diverse client environments as modern localization techniques mature. Today, Carlotta heads the Technology Integration Solutions & Support Group at LOGOS, managing a development team pioneering next generation localization solutions.

Diana Ballard, Account Director, LOGOS. As senior business development manager at LOGOS, Diana has 20 years’ experience in the localization industry. Having previously served as technical publications manager in a fast-paced Japanese manufacturing environment over 6 years, she appreciates the demands of localization from both client and vendor perspectives. Graduating from the University of Liverpool with Joint Honours in languages English major, Diana spent her early career years in management consulting gaining a vital appreciation of how businesses manage improvements across the enterprise.


Sess 2) Beyond the Wizard: Editing HTML5 layouts FOR RoboHelp 11


This webinar series covers advanced customization you can do with RoboHelp 11 HTML5 layouts, "beyond" the popular "no-code" layout editor that is commonly used. Building on principles from his first session, Willam van Weelden will show you advanced customization that may be accomplished with direct manipulation of HTML and CSS files.

Most of the work is accomplished with edits to HTML and CSS via Notepad++ and use of the Chrome browser for previews, before importing tested results back into RoboHelp. Although powerful, this workflow differs markedly from the "no code" approach of the highly visual HTML5 layout editor introduced in RoboHelp 11.

In this session you will learn:

  • Changing the dimensions of the logo placeholder in the Responsive layout.

  • Changing the sidebar size in the responsive layout.

  • Removing the option to resize the sidebar in the responsive layout.

  • Changing the height of the heading in the responsive layout.

Willam has placed all of the files that he uses in this session online. You may download them from the following URL:
https://www.wvanweelden.eu/sites/default/files/attachments/2014-09-04_webinar_files.zip

 

About the presenter:  Willam van Weelden lives and works near Amsterdam and is expert in CSS3 design and the new HTML5 standards. www.wvanweelden.eu


Bernard Sess 1) Easy Steps to Convert Your Content to Structure


Sess 1: Easy Steps to Convert Your Content to Structure

Using sample content that is shared with all attendees, Bernard Aschwanden of Publishing Smarter converts documents that contain character, paragraph, and table content marked up with tags, as well as other standard FrameMaker content and creates structured files. This presentation guides you through the general best practices when converting any legacy content. Forget copy and paste. Leverage what you have to create great structured content.

Watch, learn, then do it yourself with provided sample files.

About our Presenter: Bernard Aschwanden solves documentation based problems and helps companies generate more revenue. He guides clients through the best processes to create, manage, and deliver content. Once content is delivered, he helps socialize the message, understand and act on feedback, and improve the process and workflow. He is the founder of Publishing Smarter, an Associate Fellow of the Society for Technical Communication STC, and the Vice President of STC. Bernard has helped hundreds of companies implement successful solutions. He is focused on publishing better, publishing faster, and publishing smarter.


Sullivan Sess 1: Top 5 Factors to Consider When Choosing Your Tech Comm Toolkit


Ask any general contractor or construction worker: Does it make sense to use the best tools?

Most will tell you that while skill is important, having reliable tools is a big part of getting the job done right.

Join Matt Sullivan for a one-hour demonstration and discussion on how Tech Comm Suite 5 gives you:

  • user-friendly authoring XML or non-XML – the choice is yours
  • easy ways to embed rich, interactive media
  • repurpose many out-of-the-box, online resources
  • any-time any-where publishing with a single click

About our Presenter: Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in Technical Communication Suite 5. He teaches online and in-person classes as well as helping companies improve their publishing work flow. Follow Matt on his social media id, mattrsullivan


Sess 2) Using RoboHelp to Promote Clear Thinking


Sess 2 Using RoboHelp to Promote Clear Thinkingl

In this panel discussion, two Tanner staff members will compare and contrast how we use technology in various business situations to highlight an organization's need to improve content. We will show how RoboHelp helps us untangle client content. Shelley Bates and Beth Tanner will co-present. 

ABOUT THE PRESENTER: Beth Tanner is Owner and President of Tanner Corporate Services, a 30+ business and technical communications firm specializing in knowledge management for mid-sized and emerging companies. We create and implement structured approaches to documenting, verifying, and presenting the knowledge critical to our clients’ profitability. Over the years Beth has consulted with companies in retail, health care, financial services, and manufacturing. She especially enjoys her work with entrepreneurs. She is an STC Associate Fellow and has served on the STC Board of Directors. In addition to STC, she has been recognized by NAWBO, ASTD, and various community organizations. When not working, she enjoys gardening and hiking in her native state of Tennessee.


Sess 1) Beyond the Wizard: Editing HTML5 layouts FOR RoboHelp 11


Although RoboHelp 11 comes with an easy-to-use HTML5 layout editor that requires no exposure to CSS or HTML code, there are times that you may wish to customize the overall placement of icons in default layouts. In this session Willam van Weelden will shows how to remove the Glossary and Index from Responsive HTML5 layouts. This is something that cannot be done from the default editor and it requires you to dive directly into the HTML code of the layout. This powerful technique enables you to publish for mobile using only the panes that you wish displayed.

Most of the work is accomplished with edits to HTML and CSS via Notepad++ and use of the Chrome browser for previews, before importing tested results back into RoboHelp. Although powerful, this workflow differs markedly from the "no code" approach of the highly visual HTML5 layout editor introduced in RoboHelp 11.

In this session you will learn:

  • The different places in a Responsive layout where links to the Glossary and Index are used.
  •  Which actions are required to remove the Glossary and the Index.

For your convenience, Willam van Weelden has placed all of the sample files that he used in this session for download at the following URL:
https://www.wvanweelden.eu/sites/default/files/attachments/2014-08-19_webinar_files.zip
 

About the presenter:  Willam van Weelden lives and works near Amsterdam and is expert in CSS3 design and the new HTML5 standards. www.wvanweelden.eu


FrameMaker 12: Squeezed to the last drop


Out of the box, FrameMaker is a hefty, and capable authoring tool. But with structure e.g. XML and customization, it can become a powerhouse with endless possibilities.

This session will focus on one lone writer's successful efforts to stretch FrameMaker to its limits, to help get large production jobs done in the absence of additional staff.

In this session, you will learn:

  • How customization and structured authoring can serve real needs, significantly improve efficiency, and make it look like you work twice the number of hours.

  • Why FM is unique in its class with regard to extensibility.

  • Basic tips on how to get started with structure and customization.

About the presenter: Russ Ward is a senior technical writer for Spirent Communications in Frederick, MD, a structured technologies developer, and an avid developer of plugins for Adobe FrameMaker. He is also an experienced trainer and speaks periodically at conferences and other peer events.


Intro to Captivate 8 in Tech Comm Suite 5.0.1


Tech Commm Suite User, rejoice! Adobe has just launched a product upgrade that includes dramatic new versions of Captivate 8 and Presenter 10. All TCS5.0 users qualify for an automatic upgrade to TCS5.01.

This webinar will introduce you to the radically redesigned and improved CAPTIVATE 8. In this session you will become aware of the following enhancements:

  • Responsive Projects: During authoring, you can view the content on stage in different screen sizes and edit the content as appropriate.  Harness the power of mobile devices by enabling gesture support and location-aware features. 
  • Redesigned User Interface: Experience the revamped Toolbar and Welcome screen with an option to view recent projects. Use toggle button to show/hide Timeline, which is hidden by default. Customize Theme colors for your projects using varied options such as swatches and shades.
  • Native support for HTML5 animations: Import HTML5 animations into your Adobe Captivate project without requiring any plug-ins. Place animations exactly where you need them, resize if required, and publish effortlessly in the HTML5 format. 
  • Enhanced HTML5 publishing: Deliver eLearning on-the-go with full support for scalable HTML5, new mobile themes, and play bar. Deliver courses optimized for mobile devices by publishing HTML5 output of your eLearning content.
  • Shared actions enhancements: Drag-and-drop Shared Actions from Library on to Objects. 

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources. He has focused on publishing solutions "beyond paper" for the past 18 years.


Stategies for RoboHelp Success: Sess 1) I Didn’t Know RoboHelp Could Do That!


 RoboHelp 11 is a terrific, feature-rich and easy to use product that gives you considerable freedom in how to approach your online publishing projects. Because of this, there are often more than one way to achieve the same goal. In this series, Tanner and Associates will share their rich industry-experience in how to approach solutions with RoboHelp 11 strategically.

Sess 1 I Didn’t Know RoboHelp Could Do That!

In this presentation, Tanner demonstrates how they used merged features, DUCC, and synced assets in the Resource Manager to build two successful complex projects. Shelley Bates is the presenter. The presentation is done as an "anatomy of a project" with highly illustrative slides. Several well known RoboHelp experts in the audience also share useful comments in the chat pod. Be prepared to copy/paste many URLs worth bookmarking!

ABOUT THE PRESENTER: Beth Tanner is Owner and President of Tanner Corporate Services, a 30+ business and technical communications firm specializing in knowledge management for mid-sized and emerging companies. We create and implement structured approaches to documenting, verifying, and presenting the knowledge critical to our clients’ profitability. Over the years Beth has consulted with companies in retail, health care, financial services, and manufacturing. She especially enjoys her work with entrepreneurs. She is an STC Associate Fellow and has served on the STC Board of Directors. In addition to STC, she has been recognized by NAWBO, ASTD, and various community organizations. When not working, she enjoys gardening and hiking in her native state of Tennessee.


Tech Challenges: Sess 1) Internet of Things ...


Sess 1 Internet of Things:  Luxury for the Rich or Sustainable Equity for All?

The multiplication of communicative objects that take decisions without human intervention is not a simple technological phenomenon, but a complex reorganization of social interaction. Will this development enable greater equity throughout the world, or will it widen the digital gap?

In this lively presentation, Ray Gallon and Neus Lorenzo share surprising results from primary research conducted in an exclusive survey. Find out how you feel about the benefits of human-connected Internet balanced against ethics and privacy concerns.

About the Presenters: Ray Gallon is owner of Culturecom, a consultantancy specialized in Business Process Improvement through Communication, and co-founder of The Transformation Society. He has over 20 years' experience in the technical content industries. 

Neus Lorenzo PhD is Inspector of Education in Catalonia Spain and cofounder of The Transformation Society. She is the former head of the Foreign Language Service in the Departament d’Ensenyament, the local Ministry of Education. She has worked as a training adviser at the Council of Europe for Pestalozzi courses, and at the Inspectorate of Education in the Generalitat de Catalunya Catalan government.

 

 


Recording webcam video for tech comm


Rich media like a webcam recording is an easy way to increase the interest level and effectiveness of your technical communication.

Join tech comm video expert Matt Sullivan as he takes you through the essentials of capturing usable content via webcam. Once you’ve created a recording, he’ll show how you can easily import it into applications like FrameMaker, RoboHelp, and Captivate. 

In this dynamic session, you will learn:

  • The advantages of different video resolutions
  • The basics of proper lighting
  • Options for audio equipment
  • Physical devices to neutralize background images
  • A brief discussion of software available for editing video

About our Presenter: Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in the Technical Communication Suite 4. He teaches online and in-person classes as well as helping companies improve their publishing work flow. -- Matt spent years setting up electronic prepress departments for commercial printers prior to the start of his training career. After that,  Matt ran his own Adobe Authorized Training Centers GRAFIX Training, in southern California, managed the training arm of roundpeg, Inc., and co-wrote the definitive FrameMaker 11 reference book, Publishing Fundamentals: Unstructured FrameMaker 11. He has represented Adobe in countless conferences, trained FrameMaker support personnel, presented webinars, and assisted in Adobe pre- and post-sale engagements. To learn more about Matt, and what he does, you can perform a web search on his social media id, mattrsullivan


What "Model" DITA Specializations Can Teach Us About Information Modeling


The DITA Open Toolkit download site includes several demo specializations that few people discover and use. In this webinar, DITA maven, Don Day, will use these examples to highlight the role of information modelling that led to each specialization. Don will highlight the key points of how each specialization was created, or how semantics were introduced into the specialization, and a whole lot more.

In this session you will also learn:

  • The general role of specialization in DITA
  • What are topics and domains in DITA specializations
  • Tips on analyzing and modeling specialized roles for your own information 

About our Presenter: Don Day is co-founder of the Contelligence Group. He has led enterprise innovation efforts for more than 20 years resulting in multiple patents, official recognition for his contribution to reengineering IBM’s information assets, and designation as an OASIS Distinguished Contributor for his efforts convening and leading the OASIS Darwin Information Typing Architecture DITA Technical Committee. Don provides consulting on strategy, technology, and best practices for optimizing the value and usefulness of unstructured data.


Two Manuals: FrameMaker Single-Sourcing Saves $16K & Cuts L10n Time 50%


Accompany Marcia on her journey of discovery as she used FrameMaker’s conditional text and variables to single source the user guides for two electrocardiograph models. She will demonstrate the concepts behind single sourcing and show how she applied these concepts in her project. Find out how FrameMaker helped her eliminate redundant editing and indexing, reduce translation costs by 21 percent, and cut language translation time in half.

About our Presenter: Marcia wrote "Word Up! How to Write Powerful Sentences and Paragraphs And Everything You Build from Them," a #1 best seller on Amazon under Writing Skills. She has run a technical-writing business for … a long time. She has done writing of all kinds for organizations of all kinds, from the Fortune 500 to the just plain fortunate. She taught technical writing in the Engineering School at Cornell University. In the Syracuse University creative-writing program, she studied under Raymond Carver and Tobias Wolff. Her words have landed on billboards, blackboards, birthday cakes, boxes of eggs, and the back of her book. For more, see howtowriteeverything.com.


The Hitchhiker’s Guide to XML Authoring, Part 1


 If you’re a technical publications professional, you’ve undoubtedly heard talk about structured documentation, XML, and Structured Adobe® FrameMaker®. You may be thinking about these technologies, and wondering how you can put them to use. This webinar is based on a popular white paper of the same name, by Adobe FrameMaker/XML maven, Chris Despopoulos. The session will provide useful information on:

  • How structured and unstructured documents compare
  • The benefits of structure and XML
  • How Structured FrameMaker fits in
  • Structured authoring environments
  • Converting unstructured documents
  • A brief example of ExtendScript for post-processing legacy files converted to XML
  • Where to go from here

About the Presenter: Chris Despopoulos worked with early versions of FrameMaker as a tech writer and QA tester at Frame Technology. He has done extensive development with DITA/XML and high end authoring tools besides FrameMaker. Chris has spent most of his professional life as a Tech Writer and Content Developer for complex products, often working in an agile environment. He currently resides and works from the north coast of Spain.


RoboHelp 11 Feature Focus: Import Captivate HTML5 Videos


RESCHEDULED TO MAY 13: RoboHelp 11 has improved integration with the latest version of Captivate 7. Learn how you can not only import SWF files from Captivate projects, but also HTML5 output as well. Attend this video to discover the benefits and applications for this powerful new feature.

In this session you will learn:

  • How to swiftly create a proof-of-concept Software Simulation
  • Previewing your recording
  • How to publish to both HTML5 and SWF
  • How to insert a Captivate demo as both HTML5 and SWF
  • Various ways to improve the user experience with video via DHTML drop-downs, etc.
  • How to convert a PowerPoint slide deck into a Captivate project and publish to HTML5

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.


RoboHelp Shortcuts to Success


RoboHelp 11 has a streamlined, easy-to-use user interface. But there are a host of keyboard and procedural shortcuts that many average users are not aware of. This session will focus on the 20 or so main shortcuts you will want to master in order to substantially reduce your project turn-around time. Come join us and find out just how much time you can eliminate from your next project!

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.


FrameMaker 12: Shortcuts to success


 FrameMaker 12 has dozens of commonly used powerful features. There are also keyboard shortcuts and other procedural shortcuts to substantially reduce your authoring and publishing time. In this session, Adobe Product Evangelist, Maxwell Hoffmann, will walk you through some of the more potent shortcuts you can take to cut your project time at least by 40%. You may be familiar with a few of the shortcuts shared, but certainly not with all of them.

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.


RoboHelp 11 Feature Focus: DHTML for sizzling effects


RoboHelp 11 provides a variety of ways to progressively disclose graphics, videos, quizzes and more. In this brief video, we re-visit some established RoboHelp features that enable you to achieve dramatic "entrances" for your project elements via DHTML Dynamic HTML. Tune in and let Adobe Product Evangelist, Maxwell Hoffmann, show you how to leverage this these projects to the "max."

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.


Get Management Onboard: Retrofitting Existing Content using RoboHelp


In this presentation, Beth Tanner outlines the decision stages one client used with his organization's management team to move their procedure library successfully from print to digital and from decentralized development to centralized.

Different aspects of RoboHelp were important in leading the decision process at each stage. The 5 management decision stages are:

  • technology decision
  • presentation decision
  • format decision
  • ownership decision
  • integration decision

ABOUT THE PRESENTER: Beth Tanner is Owner and President of Tanner Corporate Services, a 30+ business and technical communications firm specializing in knowledge management for mid-sized and emerging companies. We create and implement structured approaches to documenting, verifying, and presenting the knowledge critical to our clients’ profitability. Over the years Beth has consulted with companies in retail, health care, financial services, and manufacturing. She especially enjoys her work with entrepreneurs. She is an STC Associate Fellow and has served on the STC Board of Directors. In addition to STC, she has been recognized by NAWBO, ASTD, and various community organizations. When not working, she enjoys gardening and hiking in her native state of Tennessee.


A new view of FrameMaker 12: "My Student’s Favorite Features"


Barb Binder of Rocky Mountain Training has been instructing students in all levels of FrameMaker for years. As always, Barb is sometimes surprised at new ways her students discover to use FrameMaker "power" features together. Since FrameMaker 12 was released earlier this year, Barb has had a chance to discover where the product's hot points are in regards to new features with real, everyday people ... her students!

In this "surprise" webinar, Barb will be sharing innovative ways to use some of FrameMaker 12's features, old and new, together, in innovative ways.

Some functional areas covered will include:

  • Overview of key features in new templates first sheet—Reference Card, Parts Guide, User Guide
  • Highlights: Corporate colors, object styles, master pages and consistent tagging with 2-character code shortcuts.
  • Focus on:
    • Open Files pod/restore last session :: productivity enhancements
    • Conditional text pod: supremely simplified interface
    • Notes/Caution/Warnings: how to set up the new box background including coverage of need for background color and reference page blocks for padding. 
    • QR Codes: how to set up, why to use, and a demo with actual usage using Barb's iPad app and Reflector

About our Presenter: Barb Binder is an Adobe Certified Instructor and the owner of Rocky Mountain Training. When she’s not teaching grown-ups how to use Adobe software, she’s at Winter Park teaching kids how to ski. -- She has been an Adobe Certified Instructor since 1997, and is currently certified on FrameMaker, InDesign, Photoshop, Illustrator, Acrobat, InCopy and the Digital Publishing Suite. Her company, Rocky Mountain Training was one of the early adopters of online, interactive training delivery. Students attend classes from locations in North America, South America, Europe and even Australia.


RoboHelp 11: Stacking the deck and using the Cloak of Invisibility


RoboHelp 11 has extremely powerful controll over the search results your consumers will achieve. In this session, RoboHelp maven Rick Stone walks you thorugh how to achieve an ambitious goal:

"Manipulating RoboHelp WebHelp topic content so it ranks higher when certain terms are searched or making it so the topic cannot be found at all"

In this session, you will learn:

  • How to increase search rankings by placing key words in strategic locations
  • How to associate a key word with a topic
  • How t make a key word invisible to search in supplemental topics
  • .... and a whole lot more!

ABOUT THE PRESENTER: Rick Stone is based in Kansas City, MO, where he provides training and consulting on RoboHelp 11, Captivate 7 and other Adobe products. Rick is a frequent presenter and featured speaker at regional and national conferences.


FrameMaker 12 Feature Focus 5): Customizing Published Output to On-Line Formats


FrameMaker 12 introduced the dramatic new ability to publish "beyond Print" to 5 dynamic on-line formats. Although the out-of-the-box templates and mappings produce beautiful results, you will probably need to customize your own HTML5 responsive layouts. In this webinar, Adobe Product Evangelist Maxwell Hoffmann will walk you through the simple steps required to achieve hyour own customized look.

You will learn:

  • how to modify style mappings
  • how to select a custome logo
  • how to make other layout modifications

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.


MathML is XML; Structured Math Authoring for FrameMaker 12


This recording will be of interest to anyone who produces content for an enterprise that may eventually require math equations or scientific notaiton. Think you "hate math?" Watch this session to discover just how much "fun" complex equations can be.

If you’re making the jump to structured authoring, learn about XML-based MathFlow:

  • What does structured math content look like, and where can it be used?
  • What is the difference between the MathFlow Style and Structure Editors?
  • Discover benefits of MathML which range from searchable math content to reduced localization costs even long division can require different presentation in some European markets
  • See a live demonstration, talk to the MathML experts and ask questions
  • .

ABOUT THE PRESENTER: Autumn Cuellar is the Associate Product Manager at Design Science, where she works with publishers, engineers, educators, and programmers to implement MathML in XML publishing workflows. Before joining Design Science, Autumn was a researcher at the University of Auckland in New Zealand, developing CellML, an XML language for describing biological models, and associated metadata and ontologies.


RoboHelp 11 Solution #4) Integration with eLearning via Captivate 7


Demonstration:  Lightext will demonstrate how to output RoboHelp projects with Captivate videos to multiple screens and devices using the new Responsive HTML layout.

Application:  See how the use of Captivate videos incorporated into your RoboHelp projects can benefit your end user and create credibility with your help systems. 

About the presenters: Beth Gerber and Pam Harrison co-own and operate Lightext, a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry.  Lightext is also an Authorized Adobe Training Center located in Arcadia, California. www.lightext.com


FrameMaker 12 Feature Focus 4): QR codes and Equations


Two fun and creative features introduced with FrameMaker 12 are a the ability to insert QR codes and b simple tool for inserting MathML equations. Product Evangelist will give you a 45 minute overview of these two features in this session. You will learn:

  • various types of QR codes you can insert with a single-pane user interface
  • how to use improved Conditional Text Control tags to hide QR codes for tablet and web output from FrameMaker 12 and how to "show" the QR code for print, PDF and other deliverables
  • how to insert MathML equations in regular or XML files in FrameMaker 12
  • how you can edit the contents of MathML with an easy, visual user interface, or with the "show XML code" view in either structured FrameMaker or the new FrameMaker XML Author product

... and much, much more. Let this bite-sized webinar show you how!

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.


RoboHelp 11 Sess 2) New Layout Editor for Responsive Layout


Let our guest presenters, John Daigle and Willam van Weelden bring clarity to the differences between HTML5 responsive layout and HTML5 single source layouts in RoboHelp 11 in this 2-part series. The latest release of this powerful Help authoring tool provides a way to create one published output for multiple devices via HTML5 responsive layout. 

In part 2, John Daigle explores the new, icon-driven layout editor in RoboHelp 11 for HTML5 responsive layout. Watch John as he explores and uses virtually every level of this new editor. This new method of controlling layout without CSS code has been drawing rave reviews from earlier webinar attendees. See what all the excitement is about.

About our Presenters: John teaches and consults Adobe RoboHelp and Adobe Captivate and is based in Evergreen, Colorado www.showmethedemo.com


FrameMaker 12 Feature Focus 3): FrameMaker XML Author 12


Let Adobe Product Evangelist Maxwell Hoffmann take you through an exciting overview of one of Adobe's newest products, FRAMEMAKER XML AUTHOR 12. This product works well as an end-to-end XML or DITA authoring solution. FrameMaker XML Author 12 can also be used to create or modify content that will ultimately be shared with team members who have a FULL FrameMaker 12 license

In this session you will learn:

  • how FrameMaker XML Author 12 differs from the FULL version of FrameMaker

  • simplified user interface that confines your tasks to those necessary

  • how ot use the new Quick Element Toolbar for swiftly inserting the most common XML elements into your content

  • an overview of how FrameMaker XML Author 12 integrates out-of-the-box with DITA OT Open Toolkit

... and much, much more. This brief, 45 minute session will show you all you need to know about this dynamic new product.

About the presenter:  Maxwell Hoffmann is Adobe's product evangelist for Tech Comm. With over 20 years experience in tech comm production and 15 concurrent years in translation/localization, Maxwell has trained over 1,200 people in hands-on sessions covering scalable, multi-channel publishing resources.


RoboHelp 11 Solution #3) Branding Corporate Print Documentation


This four part series with Policy and Procedure experts, Lightext, covers four areas where new features in RoboHelp 11 provide improved project results. Each session will present presents a challenge and a "real world" example drawn from typical corporate content.

Solution #3 Branded Print Documentation

Demonstration:  Lightext will demonstrate how to used the new, improved layout editor to "brand" headers and footers of corporate documentation with enhancements to print pocumentation.

Application:  See how utilizing Master Pages eliminates manual interface with Word and can keep your online and printed documentation more in sync.

About the presenters: Beth Gerber and Pam Harrison co-own and operate Lightext, a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry.  Lightext is also an Authorized Adobe Training Center located in Arcadia, California. www.lightext.com



RoboHelp 11 Sess 1) HTML5 Single Source vs. Responsive Layout


Let our guest presenters, John Daigle and Willam van Weelden bring clarity to the differences between HTML5 responsive layout and HTML5 single source layouts in RoboHelp 11 in this 2-part series. The latest release of this powerful Help authoring tool provides a way to create one published output for multiple devices via HTML5 responsive layout. 

In part 1 of ths series, Willam van Weelden will clarify the differences between responsive and single source layout. Watch as Willam uses RoboHelp 11 to generate live, dynamic examples of the advantages to these two methods of achieving layout that fits your destination screen, be it desktop, tablet or mobile device. Willam uses a series of simple, logical slides to intersect the live demo and make concepts crystal clear.

About our Presenters: John teaches and consults Adobe RoboHelp and Adobe Captivate and is based in Evergreen, Colorado www.showmethedemo.com. Willam van Weelden lives and works near Amsterdam and is expert in CSS3 design and the new HTML5 standards. www.wvanweelden.eu


FrameMaker 12 Feature Focus 2): 12 New Templates with Hidden Power!


 Bernard Aschwanden of Publishing Smarter is the "man behind the curtain" who developed 12 exciting new unstructured templates for FrameMaker 12. Unlike previous templates, this set is designed to create 3 types of typical projects. When you select "show sample" of any of the 12 templates, the document is filled with logical English text, tables, many index markers, cross-references, and in some cases rich 3D graphics and video. Various built-in conditional text tags are applied to tables, graphics and portions of text in logical ways.

In addition, Bernard will reveal how templates have sensible examples of graphic object styles, automatically color-boxed paragraph styles and more. With this whirlwind tour, you learn how:

  • how to use existing conditional text expressions to create multi-channel publishing from default template content
  • how to globally update facets of built-in graphics with object property styles
  • how to understand the logic behind default paragraph and character styles
  • how to make maximum use of provided master page styles
  • secrets behind the "notes" paragraph styles

About the presenter: Bernard Aschwanden is a recognized publishing technologies expert. He is an Adobe Certified Expert, a Certified Technical Trainer, and the author of numerous articles on xml-based publishing and single sourcing. He is the founder and President of Publishing Smarter. Bernard is a Director of the Society for Technical Communication and a past President of the Toronto STC. He is a professor in the continuing education Technical Communications program with Seneca@York, on the advisory board for the Humber College Technical Communications program, and remains active in the STC delivering in-person seminars and online webinars to members around the world. He has helped hundreds of companies implement successful publishing solutions.


RoboHelp 11 Solution #2) Cloud Based Topic Sharing


In this four-part series,  Policy and Procedure experts, Lightext, cover four areas where new features in RoboHelp 11 provide improved project results. Each session presents a challenge and a "real world" example drawn from typical corporate content.

Solution #2 Cloud Based Sharing

Demonstration:  Lightext will demonstrate this new way of sharing resources between authors and subject matter experts.

Application:  See how this feature can be utilized in large, interconnected RoboHelp projects to save time and create more consistent content. Realistic customer applicaitons are shared and explained.

About the presenters: Beth Gerber and Pam Harrison co-own and operate Lightext, a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry.  Lightext is also an Authorized Adobe Training Center located in Arcadia, California.www.lightext.com


FrameMaker 12 Feature Focus 1): Dramatic UI improvements


Let Adobe Product Evangelist Maxwell Hoffmann take you on a journey through several areas of related features which have dramatic improvements in FrameMaker 12. We start with the User Interface UI, where a number of time-saving features have been added. Discover the following improvements:

  • consistent icons across all pods and workspaces

  • "remember" last session: open multiple files with page location and zoom remembered

  • new ways to drag and drop files for instant access

  • change FrameMaker 12's look and feel with color and size choices for icons

... and much, much more. This 45 minute session will show you all you need to know of just how much FrameMaker 12 has advanced over previous versions in terms of usability. You will find that this area of functionality is reason enough to consider upgrading to the latest and greatest FrameMaker.


RoboHelp 11 Solution #1) HTML5 Responsive Layout


Lightext is a consulting company specializing in policy and procedure and training solutions for organizations.  In each of the four webinars in this series, they will demonstrate one of the new features in RoboHelp 11 and then discuss a business application for utilizing the feature. 


Solution #1 HTML5 Responsive Layout

Demonstration:  Utilizing the new Responsive Layout in version 11, Lightext will demonstrate how this feature can be used for distributing user guides, training manuals, job aids, and policy and procedure content across multiple devises while retaining company branding on all outputs. 

Application: We’ll discuss the importance of creating prototypes for prospective internal and external clients and how this can be an effective tool for gaining executive buy-in and approval.  Creating a prototype using a Responsive Layout can help your company see the benefits of your design and help give you the green light to move forward on initiatives.  Learn how to create a prototype with just the right amount of content and “bells and whistles” and how to promote a quality sample of what you can do.

About the presenters: Beth Gerber and Pam Harrison co-own and operate Lightext, a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry.  Lightext is also an Authorized Adobe Training Center located in Arcadia, California. www.lightext.com


FrameMaker case study: Building Global Content Collaboration at LSI Corporation


With the challenges of a globally dispersed team, a wide variety of products, a unique and varied publishing model, and continuous corporate acquisitions and divestitures, LSI Corporation has conquered the issue of global content collaboration within their organization. Learn how they did it in this case study presentation.

With the challenges of a globally dispersed team, a wide variety of products, a unique and varied publishing model using Adobe FrameMaker, and continuous corporate acquisitions and divestitures, LSI Corporation has conquered the issue of global content collaboration within their organization.

In this case study presentation, attendees will learn how to:

  • Build and retain a productive global team
  • Enable efficient content collaboration in a dispersed writing group
  • Enforce governance over corporate content assets
  • Improve content quality and consistency across the content base
  • Better respond to their clients’ needs by providing on-demand and custom deliverables
  • Leverage existing technologies while implementing new technologies to improve the content lifecycle
  • Afford resources to implement this new content strategy while still producing and maintaining regular content deliveries

About our Presenters: Jo'lene Jernberg has been in the technical communications field for over 25 years. She is the Senior Manager of Technical Communications at LSI Corporation where she manages a global team of technical communicators, editors, and graphic artists.

Suzanne Mescan is Vasont Systems’ Director of Marketing, with responsibility for the Company’s overall marketing and public relations efforts. For more than 25 years, she has worked in all aspects of the information management and publishing industry, including content management, editorial, art and design, project management, prepress production, printing and binding.


Wow! RoboHelp 11 in just 40 minutes!


Let Maxwell Hoffmann, Adobe's product evangelist for Tech Comm, show you just some of the most dramatic NEW FEATURES in RoboHelp 11 in a jiffy. This 40 minute session is virtually all demo and no slides.

Product features covered include:

  • Publish to HTML5 responsive layout
  • Difference between HTML5 Single Source Layout and HTML5 responsive layout
  • New "wizard driven" Layout Editor for responsive layout
  • Improved "branding" print published output via more flexible master pages
    • Page Headers with up to 12 lines of text
    • Easy import of "fancy" Headers/Footers from MS Word
  • Collaborative authoring and review via Dropbox integration
  • Useful list of RoboHelp 12 resources

Note that later webinars will cover all areas of RoboHelp 12 functionality in further detail.


Wow! FrameMaker 12 in just 35 minutes


Let Maxwell Hoffmann, Adobe's product evangelist for Tech Comm, show you some of the keyt new featurtes in FrameMaker 12 in a jiffy. This 38-minute session is virtually "all demo" and no slides. The demonstration includes:

  • How to take a simple file created from the new FrameMaker templates pre-populated with English text and swiftly publish to one of 5 on-line formats
  • Discover how publishing to HTML5 responsive layout enables your content to flow, change line breaks, even rescale tables and graphics to fit the device screen you deliver to
  • Enhancements to user interface, including:
    • customize color, darkness and different icons
    • new Quick Element Toolbar for swiftly inserting two types of lists, tables, graphics and more in XML files with no coding necessary
    • A "search" filter in smart catalogs that will let you filter available styles or elements down to a category list or name note
    • Use the "Find/Filter" in pods to filter displayed data and reduce choices e.g. quickly locate all index markers with "aquatic"
  • Improved conditional text control "wizard" to build expressions including parenthesis
  • Insert QR codes in XML or unstructured documents
  • Insert new MathMML equations that create MathMML code that is editable in the XML Code view for XML files. Also works well in unstructured documents
    • Note: traditional, proprietary "FrameMaker equations" are still available
  • Overview of enhancements in DITA and XML to be demo'd in future webinars.

Later "how to" webinars will cover many areas of functionality in more detail; this session is intended to swiftly acquaint you with product highlights.


What’s New in RoboHelp 11 and Technical Communication Suite 5?


Join the Adobe Product Management team for an interactive learning session packed with launch presentations, LIVE product demos, tips and tricks and Q&A…as they publicly unveil for the very first time the latest releases of RoboHelp 11 and Technical Communication Suite 5. [This recording was made Feb 6, 2014]

What will be covered in this session?

Adobe RoboHelp 11: How can you easily create, manage, and deliver rich, interactive content experiences across screens with a single tool? Find out for yourselves!

  • Experience the power of simplicity with best-in-class mobile publishing – Easily deliver different types of responsive HTML5 output. Generate responsive HTML5 output for a wide range of screens with a single click.
  • Or differentiate your content for various devices with responsive HTML5 publishing. Deliver content to smartphones, tablets, and eBook readers in EPUB 3, KF8, and MOBI formats.
  • Extend your collaboration and review boundaries – Manage assets more efficiently across users and projects with Microsoft™ SharePoint and cloud storage integration. Collaborate smarter with hassle-free topic sharing and PDF-based reviews.
  • Create slick  printed documentation – Attract users with striking printed documentation created with professionally designed and configurable Master Pages. Customize headers and footers to add corporate branding to your documentation. Wow users by embedding rich interactive content in downloadable documents.
  • Do more than ever before – Leverage powerful features, efficient workflows, and native integrations to generate help and policy content that is attractive and brand-compliant, interactive and personalized, search-friendly and socially-enabled.

Adobe Technical Communication Suite 5: Author. Enrich. Review. Manage. Publish. Reuse. The one-stop solution for all your technical communication needs. Find out for yourselves!

  • Author XML/DITA content intuitively with Adobe FrameMaker 12.
  • Enrich it with demos, quizzes, and videos using Adobe Captivate 7 and Adobe Presenter 9.
  • Collaborate seamlessly via multi-platform PDF-based reviews with Acrobat XI Pro, and integration with CMSs and cloud storage.
  • Deliver virtually anywhere using the best-in-class mobile and desktop publishing capabilities of Adobe RoboHelp 11.


What’s New in FrameMaker 12? What’s this New Product Adobe FrameMaker XML Author 12?


Join the Adobe Product Management team for an interactive learning session packed with LIVE product demos and more. Watch them unveil the latest releases of FrameMaker 12 , FrameMaker Publishing Server 12, and introduce a brand new product Adobe FrameMaker XML Author 12.

Adobe FrameMaker 12: Multichannel multi-device publishing with best-in-class XML/DITA and unstructured authoring

  • Publish anytime, anywhere, to any device natively from within FrameMaker 12: no extra SW req'd – from EPUB and KINDLE to HTML5 responsive layout
  • Best-in-class XML/DITA support – MathML equations, DTD, XSLT 2.0 and XPath2.0 support and more
  •  Smart Catalogs, Conditional Tags with nested parentheses, Regex support, and QR codes 

Adobe FrameMaker XML Author 12: All the XML/DITA power of Adobe FrameMaker 12. 40% price of FrameMaker. Adobe FrameMaker XML Author 12 software offers best-in-class XML/DITA authoring with complete DTD support that’s simple enough for subject matter experts and powerful enough for experienced users.

  • Author with best-in-class XML/DITA support – MathML equations, DTD, XSLT 2.0 and XPath2.0 support, and DITA enhancements
  • Collaborative review across platforms including mobile devices, while source files are edited – Dropbox support,  integration with Adobe Experience Manager
  • Smart Catalogs, Conditional Tags with nested parentheses, Regex support, and QR codes


Adobe FrameMaker Publishing Server 12:
Can an enterprise remotely and automatically schedule, manage and publish content to multiple channels, formats and screens? Find out for yourselves!

  • Publish from anywhere – Multiple users can access publishing services simultaneously using their web browser
  • Schedule publishing tasks to be automatically executed, easy-to-use dashboard based monitoring, publishing task templates and reusable publishing presets, scripting support, shared APIs, and integration with Windows Task Scheduler
  • Publish to multiple screens and formats – Generate responsive HTML5 output for a wide range of screens with a single click or differentiate content for various devices with responsive HTML5 publishing. Deliver content to mobiles devices, tablets, and eBook readers

 


Crossing Boundaries: Sess 5) End of Job Ethos: Blending professional & private activity


Full connectivity, anywhere at any time, is changing our perception of the boundaries between professional and private life. Perhaps we are entering an era where terms such as “job, professional life, and private life” will be replaced by a simple, continuous concept such as “activities.”

This session covers trends and issues which affect us all, including:

  • Holistic view of human activity: not "the three eights" but a continuum of multi-purpose activities
  • Rotating leadership in the digital era: consolidating anchor points in liquid society
  • Cognitive consequences of the "Content economy"
  • Is it work, a hobby or a passion?

About the presenters: Ray Gallon is owner of Culturecom, a consultancy specializing in technical information design, content strategy, and usability. He has over 20 years’ experience in the technical content industry, having worked with major companies such as IBM, Alcatel, and General Electric Health Care. Previously, Ray was an award-winning radio producer and journalist, and has worked with with broadcasters such as CBC Canada, NPR United States, France Culture, Radio Netherlands International, Deutsche Welle, WDR Cologne, Germany. In the late 80s, Ray was program manager of WNYC-FM, New York Public Radio.

Neus Lorenzo PhD heads the Foreign Language Service in the Departament d’Ensenyament, the local Ministry of Education in Catalonia Spain, and has worked at the Inspectorate of Education in the Generalitat de Catalunya Catalan government. She has been a trainer and advisor Council of Europe, Anna Lindh Foundation and is currently coordinating the Lifelong Learning Project of the European Union in Catalonia. She has also represented the Spanish autonomies before the education committee of the European Parliament.


3) EXPLORE TCS4: Create Engaging, Interactive PDFs Using Adobe Captivate and Adobe FrameMaker


During this dynamicc exploration of another aspect of Tech Comm Suite 4, learn how to:

  • use Adobe Captivate to quickly create interactive eLearning.
  • Then you’ll learn how import the published Captivate content into a print document created with Adobe FrameMaker. From there, you’re just a few clicks away from creating an interactive PDF. But what if you want to maintain the print attributes of the FrameMaker document? The eLearning lessons won’t work should the document be printed.
  • You’ll learn to create conditions that will automatically hide the eLearning lessons and repaginate the document should you need to create a print version of your documentation.
  • Need to create the PDF with the eLearning lessons? No problem. You’ll learn how easy it is to rely on conditions to take care of that for you.

ABOUT THE PRESENTER: Kevin Siegel is founder of IconLogic and develops courseware for Adobe RoboHelp and many other Adobe products. He distributes his courseware using the ePUB format and is based near Baltimore, Maryland www.iconlogic.com.


ANN ROCKLEY: Reaching customers anywhere, anytime and on any device


Smartphones, eBook readers, and tablets have forever changed the way people access and interact with content. Your customers expect the content you provide them to be adaptive—responding to the device, their location, their situation, and their personalized needs. We can no longer handcraft content for every delivery channel and device; we have to move to a manufacturing model. We need to be able to build information products using well-designed, reusable components in new and interesting ways, producing information products that people find a pleasure to use.

This session provides an understanding of an intelligent content strategy including:

  • The challenges of multiple device delivery
  • The power of structure
  • How content can adapt to the device capabilities
  • Methodology for supporting adaptive content
    • Content models
    • Metadata
    • Business rules

About our Presenter: Ann Rockley is CEO of The Rockley Group, Inc. She has an international reputation for developing multichannel content strategies and digital publishing solutions. She has been instrumental in establishing the field in content strategy, content reuse, intelligent content strategies for multichannel delivery, and content management best practices. Rockley is a frequent contributor to trade and industry publications and a keynote speaker at numerous conferences in North America, Europe, and Asia-Pacific.

Ann led Content Management Professionals, an international organization that fosters the sharing of content management information, best practices, and strategies to a prestigious eContent 100 award in 2005. Known as the "mother" of content strategy, she introduced the concept of content strategy with her best-selling book, "Managing Enterprise Content: A Unified Content Strategy," now in its second edition. Ann was ranked among the top five most influential content strategists in 2010. Ann is also the primary author for DITA 101.

Ann has a Master of Information Science from the University of Toronto and is a Fellow of the Society for Technical Communication. She can be reached at rockley@rockley.com, www.rockley.com, @arockley.


Sess 3) Deliver the Goods: Extract Every Bit of Value from FrameMaker via RoboHelp


Discover how to use FrameMaker to publish content that looked fancy or complex in PDF into radically different formatting and reduced word count for tablets and mobile devices. Suppress superflous content and give your readers dynamic output creating the right content, for the right audience, in the right format, and at the right time.

This session shows how to include the Captivate video that was created in Sess 2 of this series.

ABOUT THE PRESENTER: Bernard Aschwanden is a content strategist, pubs tech expert, and an author, who is also a Director of the Society for Technical Communications. A certified trainer, he teaches content strategy, DITA, content management, minimalism, and topic-based writing. Bernard is an Adobe Certified Expert, a Certified Technical Trainer, and the author of numerous articles on xml-based publishing and single sourcing. He is the founder and President of Publishing Smarter.


Sess 2) Bring Procedures & Tasks to Life: Mixing FrameMaker & Captivate for Fun & Profit


Discover how to use Captivate to create a dynamic software video that you can publish directly in FrameMaker.

Tips and tricks for users on planning content, creating materials, and best practices with Captivate.

Discover how insertion of brief "movies" in your published output can substantially reduce page count and translation costs by eliminating hundreds of static screen captures. Achieve goals in minutes that used to take hours.

ABOUT THE PRESENTER: Bernard Aschwanden is a content strategist, pubs tech expert, and an author, who is also a Director of the Society for Technical Communications. A certified trainer, he teaches content strategy, DITA, content management, minimalism, and topic-based writing. Bernard is an Adobe Certified Expert, a Certified Technical Trainer, and the author of numerous articles on xml-based publishing and single sourcing. He is the founder and President of Publishing Smarter.


ADV ROBOHELP 3: Like beads on a string: Structured topic-based authoring in Robohelp


Topic-based and structured authoring are hot topics in tech comm. Can you do them in RH?

The answer is yes; the features you need are right in front of you in RH.

This presentation explains how:

  • It first defines document and topic authoring, explains what “topics” are and how to set standards for creating them, and what to expect as you shift from document to topic authoring.
  • The presentation then defines “structure” and explains how to create structured content in RH using topic type templates, CSS, and table style sheets.
  • The result won’t be the enforced structure of DITA, but it will be structured.
  • At the end of this presentation, attendees will understand the concepts behind topic-based and structured authoring and how to do it in RH.

The presenter, Neil Perlin, is an internationally known consultant and president of Hyper/Word Services. Neil is a 33-year veteran of tech comm, a 26-year veteran of hypertext, a 21-year veteran of RoboHelp, and has been working with the evolving "mobile" market since 1998. Neil may be followed on Twitter via @NeilEric

 


Using Unstructured FrameMaker and Adobe Acrobat


Adobe Acrobat combined with FrameMaker provides potent solutions in several areas, ranging from collaborative PDF review, to publishing an interactive, guided user experience via 3D graphics published to PDF. Discover some of the many ways that you can make your PDF output come alive by combining the strengths of two great products; FrameMaker and Acrobat. About our Presenter: Barb Binder is an Adobe Certified Instructor and the owner of Rocky Mountain Training. When she’s not teaching grown-ups how to use Adobe software, she’s at Winter Park teaching kids how to ski. -- She has been an Adobe Certified Instructor since 1997, and is currently certified on FrameMaker, InDesign, Photoshop, Illustrator, Acrobat, InCopy and the Digital Publishing Suite. Her company, Rocky Mountain Training was one of the early adopters of online, interactive training delivery. Students attend classes from locations in North America, South America, Europe and even Australia.


Crossing Boundaries: Sess 4) Your Most Important Stakeholder: Your customers


In the new digital society that we are building, enterprises are identified not only by their products, but also, and perhaps more importantly, by the image that consumers frame of them with their online comments and opinions. A company whose consciousness cannot be raised by its own customers is in peril of losing everything.

Critical trends covered include:

  • Dematerialization of consumption: from products to connotations.
  • Integrated learning communities at corporate levels: sharing responsibilities for design and outcomes.
  • Harmony and coordination in content strategy: including your clients in the process, ethical demands
  • The customer as product manager

About the presenters: Ray Gallon is owner of Culturecom, a consultancy specializing in technical information design, content strategy, and usability. He has over 20 years’ experience in the technical content industry, having worked with major companies such as IBM, Alcatel, and General Electric Health Care. Previously, Ray was an award-winning radio producer and journalist, and has worked with with broadcasters such as CBC Canada, NPR United States, France Culture, Radio Netherlands International, Deutsche Welle, WDR Cologne, Germany. In the late 80s, Ray was program manager of WNYC-FM, New York Public Radio.

Neus Lorenzo PhD heads the Foreign Language Service in the Departament d’Ensenyament, the local Ministry of Education in Catalonia Spain, and has worked at the Inspectorate of Education in the Generalitat de Catalunya Catalan government. She has been a trainer and advisor Council of Europe, Anna Lindh Foundation and is currently coordinating the Lifelong Learning Project of the European Union in Catalonia. She has also represented the Spanish autonomies before the education committee of the European Parliament.


Sess 1) Beyond Printed Pages: Enhanced PDF from FrameMaker- Review, Multimedia & More


With FrameMaker 11 you can go beyond using PDF to represent "paper in pixels." Distribute PDF to reviewers who do not require a SW license to make complex notes and annotations. Import reviewer feedback directly "in place" within FM source files. Also, master the simple steps required to publish dynamic graphics e.g. exploded 3-D diagrams that your users can manipulate in a guided or "free style" experience.

In this session, Bernard Aschwanden covers a desireable methodology for planning out a publishing project which will be covered across all 3-sessions of this series. In this episode you will see:

  • 3 ways to import content from MS Word and achieve desired formatting
  • Working with structured documents as well as Regular FrameMaker documents
  • A preview of dynamic 3D graphics output to PDF
  • How to accomplish document review via PDF, import comments "in place" into source FrameMaker documents
  • How to locate and manage markers
  • Importing a "video" SW simulation from Captivate

ABOUT THE PRESENTER: Bernard Aschwanden is a content strategist, pubs tech expert, and an author, who is also a Director of the Society for Technical Communications. A certified trainer, he teaches content strategy, DITA, content management, minimalism, and topic-based writing. Bernard is an Adobe Certified Expert, a Certified Technical Trainer, and the author of numerous articles on xml-based publishing and single sourcing. He is the founder and President of Publishing Smarter.


ADV ROBOHELP 2: From one, many: Single sourcing in Robohelp


Single sourcing can be confusing:

  • Does it mean having one source of content or re-using content in multiple outputs? Or something else?
  • Does it require XML and a CMS or can you single source using RH?

In fact, RH has been a single sourcing tool since its first release and has continued to expand its capabilities into RH10.

In this presentation, we’ll look at the options in RH that support single sourcing, including conditionality, snippets and variables, and single source layout creation. We’ll also review the different output formats that RH supports in order to help attendees select the formats that best meet their needs.

At the end of this presentation, you’ll have a solid understanding of how to use RH as a single source authoring tool.

The presenter, Neil Perlin, is an internationally known consultant and president of Hyper/Word Services. Neil is a 33-year veteran of tech comm, a 26-year veteran of hypertext, a 21-year veteran of RoboHelp, and has been working with the evolving "mobile" market since 1998.

 


2) Explore TCS4: FrameMaker to RoboHelp to eBook… Oh My!


During this session, learn how to use the FrameMaker to RoboHelp to eBook workflow to create both eBooks using both the ePub and Mobi formats. You’ll learn how to:

  • create a mapping sequence that will make quick work out of the often arduous task of creating eBooks out of existing documentation.
  • And using the Adobe Technical Communication Suite, you’ll learn how to maximize the FrameMaker to RoboHelp workflow via single sourcing.
  • Update the FrameMaker source content and update the RoboHelp content in just minutes.

ABOUT THE PRESENTER: Kevin Siegel is founder of IconLogic and develops courseware for Adobe RoboHelp and many other Adobe products. He distributes his courseware using the ePUB format and is based near Baltimore, Maryland www.iconlogic.com.


ADV ROBOHELP 1: Setting your help hooks: Context sensitivity in Robohelp


Setting your help hooks: Context sensitivity in Robohelp

If you use RH to create help for application software, you’re probably going to want that help to be context sensitive help.

  • But what does context sensitivity mean?
  • How do you design it?
  • How do you create it in RH, using which of the two methods that RH offers – the map file/alias file method or the link method?

At the end of this presentation, you’ll have a solid understanding of the concepts and mechanics involved in working with context sensitive help. This recorded sessions includes detailed slides that delineate challenges and solutions, followed by illustrative example demos in RoboHelp 10.

The presenter, Neil Perlin, is an internationally known consultant and president of Hyper/Word Services. Neil is a 33-year veteran of tech comm, a 26-year veteran of hypertext, a 21-year veteran of RoboHelp, and has been working with the evolving "mobile" market since 1998. You may view Neil's website at: www.hyperword.com


1) EXPLORE TCS4: Boring Be Gone! Add Interactive eLearning to Your Help Systems


Boring Be Gone! Add Interactive eLearning to Your Help Systems
During this session, learn:

  • ... how to use Adobe Captivate to quickly create interactive eLearning.
  • You’ll learn the value of publishing the Captivate lessons as both HTML5 and SWF.
  • Then you’ll learn how import the published Captivate content into a RoboHelp project.
  • Finally, you’ll learn how to generate Multiscreen HTML 5 content that will leverage either the SWF or HTML content published by Captivate, allowing your Help Content to be consumed by just about any device, anywhere including Windows-based PCs, Mac, and tablets such as the iPad.

ABOUT THE PRESENTER: Kevin Siegel is founder of IconLogic and develops courseware for Adobe RoboHelp and many other Adobe products. He distributes his courseware using the ePUB format and is based near Baltimore, Maryland www.iconlogic.com.


Crossing Boundaries: Sess 3) Consumers become producers


Session 3 Consumers become producers

Human beings have always been both artifact creators, and cultural developers of concepts and meanings that interpret their artifacts collectively. In the world of ubiquitous, time-shifted, liquid content, our consumers often provide the high added value content that completes our own production. Issues addressed include:

  • Social value added by clients in content industries i.e hashtag creation
  • Crowdsourced content, crowd funding and social participation add value sold by enterprises
  • Collective tools: static, dynamic and streaming interactions
  • Content consolidation i.e. Youtube channels are used to define brand image, including personal brands of individuals

About the presenters: Ray Gallon is owner of Culturecom, a consultancy specializing in technical information design, content strategy, and usability. He has over 20 years’ experience in the technical content industry, having worked with major companies such as IBM, Alcatel, and General Electric Health Care. Previously, Ray was an award-winning radio producer and journalist, and has worked with with broadcasters such as CBC Canada, NPR United States, France Culture, Radio Netherlands International, Deutsche Welle, WDR Cologne, Germany. In the late 80s, Ray was program manager of WNYC-FM, New York Public Radio.

Neus Lorenzo PhD heads the Foreign Language Service in the Departament d’Ensenyament, the local Ministry of Education in Catalonia Spain, and has worked at the Inspectorate of Education in the Generalitat de Catalunya Catalan government. She has been a trainer and advisor Council of Europe, Anna Lindh Foundation and is currently coordinating the Lifelong Learning Project of the European Union in Catalonia. She has also represented the Spanish autonomies before the education committee of the European Parliament.


Using Unstructured FrameMaker with Adobe Illustrator


FrameMaker is tightly integrated with Adobe Illustrator via Tech Comm Suite, which makes a terrific solution for all of your vector graphic challenges. Join FrameMaker maven Barb Binder for a thorough tour of using these two powerful products together to get the best in both text and graphics content.

When you watch this recording you will learn:

  • How to create fancy/advanced charts and diagrams in minutes
  • How to make the most of existing clipart
  • How to break loose a vector that can be selected as a "hotspot" link from graphic to text in 

About our Presenter: Barb Binder is an Adobe Certified Instructor and the owner of Rocky Mountain Training. When she’s not teaching grown-ups how to use Adobe software, she’s at Winter Park teaching kids how to ski. -- She has been an Adobe Certified Instructor since 1997, and is currently certified on FrameMaker, InDesign, Photoshop, Illustrator, Acrobat, InCopy and the Digital Publishing Suite. Her company, Rocky Mountain Training was one of the early adopters of online, interactive training delivery. Students attend classes from locations in North America, South America, Europe and even Australia.


Advanced RoboHelp Sess 3) Optimize Search, Keywords, Glossaries and more


Discover the potent tools at your disposal in RoboHelp 10 that allow you to sculpt search results to provide relevant results to your users. Also find how how and when to use Keywords, Glossaries and related tools. 

After viewing this recorded webinar, you will know how to:

  • create alternate search terms
  • create an external content search that presents users with an advanced "Google-style" results page with desired content
  • how to create glossarie items
  • how to use the Glossary Hotspot Wizard to create expanding text glossary definitions for all or selected instances
  • Create "see also" links to related topics

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Advanced FrameMaker Sess 3) Format Rules from the EDD for XML


This session is a continuation of EDD coverage handled by Alan Houser in "FrameMaker 11 and the Power of XML: Sess 1 Approaches to EDD design".

This session focuses on how you can create context-sensitive formatting and also make relative adjustments to XML elements like indented lists. This session takes a basic, "out-of-the-box" EDD provided with FrameMaker 11 and:

  • examined how child elements are automatically inserted
  • viewed the "simple path" of mapping elements to styles found in the structured template
  • explored the more complex, but versatile path of using Format Rules to control element formatting based on context
  • how to make first or last item in a list automatically format different from other <item> elements without any action on the author's part
  • how to have attributes in parent element determine if list items are numbered or bulleted
  • how to change the default style associated with child elements

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Anchors Away! Everything you didn't know about FrameMaker graphics


Many of us are familiar with Anchored Frames and Graphics in FrameMaker. Yet few of us have actually used all of the options available. FrameMaker 11 is extremely versatile in the many ways that anchored frames can be both placed and automatically updated, due to the new Object Style properties. In this session you will learn how to:

  • automatically size frames to fit grahic contents
  • how to work with "text wrap around" choices
  • working with unanchored graphics on master pages for special effects
  • tips for anchored frames in tables
  • recommended directory structure to ensure that links to referenced graphics aren't broken
  • how to leverage the power of the "Insets" pod for finding and fixing broken links

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


P&P Sess 3) The Policies & Procedures Market Place – Emerging Trends and Predictions


The players in the Policies & Procedures P&P Marketplace have grown and changed more in the past ten years than the previous 20 years. Learn from P&P thought leader Raymond Urgo, who has observed and studied the P&P marketplace for more than 30 years, the key trends in this market. Understand the sources and causes requiring or influencing new and existing players, roles, and needs for communicating and managing P&P. Topics include the emerging roles for employment, consulting, contracting, technology, and involvement of non-P&P subject-matter experts. Raymond will address where the P&P marketplace was, and is now, while offering his insights and predictions on the consequences, pitfalls, implications, and opportunities for the future.

In this session, Lightext will follow Urgo's presentation with a brief demonstration of RoboHelp 10, utilizing HTML 5 to create outputs to multiple devices and screens.

Raymond will be joined by Beth Gerber and Pam Harrison of Lightext, who will provide brief, 7-10 minute demonstrations of which features in RoboHelp 10 are relevant to the challenges Raymond has described. Previous AdobeTCS webinars with Urgo have drawn record attendance. You won't want to miss this series!

About the presenters: Commonly known as "Mr. P&P", Raymond Urgo holds the honorary rank of fellow in the Society for Technical Communication for his contributions to Policies & Procedures Communication. Urgo, who has observed and studied the P&P marketplace for more than 30 years, provides consulting to a variety of industries through his firm, Urgo & Associates. Urgo's previous webinars with AdobeTCS have drawn record attendance!

Beth Gerber and Pam Harrison co-own and operate Lightext, a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry.  Lightext is also an Authorized Adobe Training Center located in Arcadia, California. www.lightext.com


Sess 3) FrameMaker 11 and the Power of XML: Deep dive into XSLT and XPath


FrameMaker 11 and the Power of XML: Deep dive into XSLT and Path
This webinar will pick up where our "Sess 2" webinar left off. Together, XSLT and XPath are the W3C-standard languages for manipulating XML documents. In this webinar, In this webinar, Adobe Certified FrameMaker Instructor Alan Houser will provide a technical overview of these languages, demonstrate the new FrameMaker 11 support for these languages within the FrameMaker XML view, and will provide examples of using XSLT and XPath within FrameMaker for searching and transforming XML documents.

You will learn:

  • How to use XPath to address specific locations in an XML document tree.
  • How to use XSLT and XPath to convert common document structures to HTML.
  • How to use XSLT and XPath to generate HTML tables of contents and resolve cross-references.

This webinar will include use cases and motivating examples.

About our presenter: Alan Houser is a Society of Technical Communication Fellow, a former member of the OASIS DITA Technical Committee and a popular presenter at technical communication conferences. He holds a Bachelor of Science degree in electrical engineering and Master of Arts degree in professional writing from Carnegie Mellon University, Pittsburgh, Pa. He may be followed on Twitter as: @arh


Sess 11) FrameMaker for Word: Time-saving short cuts working with DITA/XML


To many Word users, DITA and XML can seem intimidating at first glance. All that code! That "structure view" ... parents, childrens, etc. etc. This session will put a spotlight on how to make your instance of DITA or XML in FrameMaker 11 a more focused and rewarding experience. Designed with Word users in mind, the session will include tips on:

  • streamlining workspaces
  • how to best deal with the element catalog
  • top 10 keyboard shortcuts
  • common mistakes to avoid
  • a review of useful resources for self-study and preparation

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Advanced RoboHelp Sess 2) Master Pages and Customized Skins


Working with new Master Pages, and Customized Skins:
Master pages may be used to provide essential information for all, or specific topics in your RoboHelp project. In this session you will learn how to:

  • Create a typical master page and apply it to topics
  • How to make typical edits or customization to a master page
  • How to apply "breadcrumbs" to a master page to indicate where you are "in the tree."

Skins are highly useful to give your project personality or a corporate branded look and feel. Many out-of-the-box projects built in to RoboHelp have an appealing gallery of skins to choose from. In this session you will learn how to:

  • Select and apply a specific skin to a project
  • How to customize that skin with "About" information and specific logos

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Advanced FrameMaker Sess 2) Beyond Book Building


September means "back to school", and what better time to dip into some short, advanced training with FrameMaker 11! This 3-part series will touch on 3 areas where many users can benefit from additional training. Join Product Evangelist Maxwell Hoffmann for these informative sessions:

FrameMaker 11 and Advanced Book Building
Penetrate the mysteries of books, sub-books, volumes, <$chapnum> and other powerful features of book building. Several powerful features have been added to book building over the last 3 releases of FrameMaker, and you will discover how to unlock their hidden power.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Advanced RoboHelp Sess 1) Advanced tools for Navigation, Graphics and more


Since September is "back to school", what better time to dip into some short, advanced training with RoboHelp 10! This 3-part series will touch on several areas where many users can benefit from additional training. Join Product Evangelist Maxwell Hoffmann for these informative sessions:

September 24, 2013 - RoboHelp 10 and Advanced tools for Navigation, Graphics and more
Discover how to add sizzle to your projects with DHTML and many other advanced features that will improve your user experience and knowledge retention. Learn how to master some advanced features you may not have explored yet.

  • Discover how to create hyperlinks within topics
  • Use drag n' drop to create on the fly list hyperlinks to other topics
  • Use DHTML for:
    • Dramatic graphic entrances
    • Expanding text to reveal answers
    • Have drop down text
    • Have drop down text and graphics
    • Have drop down graphics only
    • How to modify DHTML effects


About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Crossing Boundaries: Sess 2) Transcending time: Collaboration in the virtual age


This 5-part series of webinars examines five important phenomena affecting the content industries going forward.

Session 2 Transcending time: Collaboration in the virtual age

Working across different time zones has already become part of today’s optimized production methods. This new teamwork model creates unexpected challenges related to complexity, cultural differences, language transference, and international project management. Professionals need to know how cultural concepts of time can be integrated into online collaborative content creation models:

  • Online asynchrony allows handoff and alternation of production roles.
  • Planning at global scale through time zones requires new project manager profiles.
  • In a time-shifted international world, content creation faces the risk of fragmentation, and of unresolved conflicts that can threaten quality.
  • Increased complexity demands more automation, aided by software designed to ensure consistency and continuity, and to keep track of an accelerated reality that is transcending time.

About the presenters: Ray Gallon is owner of Culturecom, a consultancy specializing in technical information design, content strategy, and usability. He has over 20 years’ experience in the technical content industry, having worked with major companies such as IBM, Alcatel, and General Electric Health Care. Previously, Ray was an award-winning radio producer and journalist, and has worked with with broadcasters such as CBC Canada, NPR United States, France Culture, Radio Netherlands International, Deutsche Welle, WDR Cologne, Germany. In the late 80s, Ray was program manager of WNYC-FM, New York Public Radio.

Neus Lorenzo PhD heads the Foreign Language Service in the Departament d’Ensenyament, the local Ministry of Education in Catalonia Spain, and has worked at the Inspectorate of Education in the Generalitat de Catalunya Catalan government. She has been a trainer and advisor Council of Europe, Anna Lindh Foundation and is currently coordinating the Lifelong Learning Project of the European Union in Catalonia. She has also represented the Spanish autonomies before the education committee of the European Parliament.


Advanced FrameMaker Sess 1) Beyond Fonts and Numbering


FrameMaker 11 and Advanced Template Formatting
Discover what you can do with the Pagination, Advanced and Table Cell tabs in the Paragraph Designer. Yes, there is a reason to put margins around paragraphs "just in case." Also discover how to add unique flare to paragraph formats. This session covers less visited portions of the Paragraph Designer Pagination, Advanced and Table Cell, as well as how to set up "dictionary" running headers/footers on the master page and modifying master pages to display "in sentence" part numbers from special markers.

The tips covered in this session especially those keyboard shortcuts will be useful to existing or potential FrameMaker users.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Sess 2) FrameMaker 11 and the Power of XML: Using FrameMaker XML Code View


FrameMaker 11 and the Power of XML: Deep dive into XSLT and Path
This webinar will pick up where the September 16 webinar left off. Together, XSLT and XPath are the W3C-standard languages for manipulating XML documents. In this webinar, In this webinar, Adobe Certified FrameMaker Instructor Alan Houser will provide a technical overview of these languages, demonstrate the new FrameMaker 11 support for these languages within the FrameMaker XML view, and will provide examples of using XSLT and XPath within FrameMaker for searching and transforming XML documents.

You will learn:

  • How to use XPath to address specific locations in an XML document tree.
  • How to use XSLT and XPath to convert common document structures to HTML.
  • How to use XSLT and XPath to generate HTML tables of contents and resolve cross-references.

This webinar will include use cases and motivating examples.

About our presenter: Alan Houser is a Society of Technical Communication Fellow, a former member of the OASIS DITA Technical Committee and a popular presenter at technical communication conferences. He holds a Bachelor of Science degree in electrical engineering and Master of Arts degree in professional writing from Carnegie Mellon University, Pittsburgh, Pa. He may be followed on Twitter as: @arh


Optimizing the Word to FrameMaker Workflow


Migration from Microsoft Word to FrameMaker is a very common path for content creators whose worklfow outgrows Word's limitations with high volume or document complexity. Watch FrameMaker expert Barb Binder share her tips on how to manage a migration workflow from Word to FrameMaker, including:

  • Optimizing styles and catalogs in Word before conversion to reduce document touch up
  • Word document artifacts to eliminate or avoid
  • How to grasp fundamentals of FrameMaker publishing in terms that Word users can appreciate and understand
  • How to automate publishing tasks in FrameMaker via intelligent styles that required more manual effort in Word

After this session you will have a good foundation on how to work with Word and FrameMaker, and when it makes sense to migrate your project content into FrameMaker.

About our Presenter: Barb Binder is an Adobe Certified Instructor and the owner of Rocky Mountain Training. When she’s not teaching grown-ups how to use Adobe software, she’s at Winter Park teaching kids how to ski. -- She has been an Adobe Certified Instructor since 1997, and is currently certified on FrameMaker, InDesign, Photoshop, Illustrator, Acrobat, InCopy and the Digital Publishing Suite. Her company, Rocky Mountain Training was one of the early adopters of online, interactive training delivery. Students attend classes from locations in North America, South America, Europe and even Australia.


P&P Sess 2) Addressing the Debate of Future Tense in Policies & Procedures Communication


There is frequent and on-going debate with different rationales on when, why, and how to use future tense in policies and procedures P&P communication. In this webinar, Raymond Urgo, an authority in P&P communication, clarifies different perspectives and rationales in the debate. He advises on situations when the future tense is commonly used, yet inappropriate; and recommends when and how use of the future tense in a suitable manner. Issues addressed will include myths, unconscious writing, tonality, types of audiences, and the role that external command media such as legislation, regulations, and standards plays when communicating an organization’s P&P.

In this session, Lightext will follows Urgo's presentation with a brief demonstration of relevant RoboHelp features that are helpful in policy and procedure documentation such as snippets, variable text, global search and replace, and glossary terms and hot spots.

About the presenters: Commonly known as "Mr. P&P", Raymond Urgo holds the honorary rank of fellow in the Society for Technical Communication for his contributions to Policies & Procedures Communication. Urgo, who has observed and studied the P&P marketplace for more than 30 years, provides consulting to a variety of industries through his firm, Urgo & Associates. Urgo's previous webinars with AdobeTCS have drawn record attendance!

Beth Gerber and Pam Harrison co-own and operate Lightext, a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry.  Lightext is also an Authorized Adobe Training Center located in Arcadia, California. www.lightext.com


Under the Hood with Structured FrameMaker 11: The EDD and its power


Much of the hidden power from FrameMaker's optional "structured" user interface for DITA and XML comes from the EDD Element Definition Document. This powerful file drives much of structured document behaviour and formatting. Although other components are required the structapps file, the structured template, this 45 minute webinar will simply focus on what an EDD is, it's purpose, user interface. This session will also include several examples of simple but powerful modifications you can make to an EDD to achieve more automatic results when doing structured editing or component based authoring. Let our Product Evangelist, Maxwell Hoffmann, show you how!

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


FrameMaker for Word: Calculate your hidden cash leaks!


Are you part of that segment of Word users who have stretched the product almost beyond it's limits with high volume, complexity and a host of document elements that require manual page breaks? If so, you may not be aware of how much additional manual labor your company is paying for by not using FrameMaker. This 50-minute "mini-webinar" starts a bit early on the day before the USA Labor Day holiday so you can have something new to think about while driving towards holiday pleasures.

Product Evangelist Maxwell Hoffmann will alternatively use the calculator and also do "90 second" demos of some of the features unique to FrameMaker that can save you 100s of hours each year. Although the session will be recorded, if you attend "live", you can challenge the calculator by suggesting actual metrics from your own workload.

In this recording you will see:

  • How to make radical changes to an 89 page table with graphics in every row within seconds
  • How to swiftly create or remove sideheads or marginal text with no tables, padded paragraphs or other workarounds common in Word
  • How to insert and remove landscape pages adjacent to complicated paragraph number streams, with no "broken numbers," because FrameMaker uses master pages instead of section breaks
  • ... and how all of this swiftly adds up tangible savings through our free calculator, which can be found at http://www.douwriteright.com/savings_calculator.aspx

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Exploring RoboHelp: Frames and Framesets


RoboHelp allows you to split your Help screen into regions known as frames. With this techique, you can choose to have topics appear in whichever frame you prefer. One common use of frames is to create an online test that may display questions in one frame and then display answers in yet another frame.

Another RoboHelp feature, framesets, control how frames look and also which frames contain topics. In this brief "end of the week" webinar, we cover highlights of key commands and tools used to work with frames and framesets together to create an effective online Quiz in RoboHelp.

Project example files used in this session were drawn from Kevin A. Siegel's excellent self-study book, Adobe RoboHelp 10: The Essentials. The website from which you order the book contains many useful project files like those used in this webinar.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Sess 10) FrameMaker for Word Users: Working with diff rich GFX formats


Word users, learn how to engage and retain users with documentation that is more dynamic via video, 3D graphics and audio. Discover how FrameMaker 11 gives you easy to use tools for importing rich graphics that have intelligence and a guided user experience when publishing to PDF. Turn what was previously a static "paper" experience into a dynamic, customer retaining achievement.

In this recorded webinar you will learn:

  • The options you have for dynamic video with imported *mp4 graphics that will run in PDF
  • Navigation controls available to imported *swf files createdin Captivate
  • The expanded navigation and cue points available with imported *FLV animations
  • Indiviual links and automatic linked table of parts, animations or views from a U3D 3-D diagram, created in 2 mouse cliks

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


FrameMaker 11 and the Power of XML: Sess 1) Approaches to EDD design


The FrameMaker Element Definition Document EDD provides a simpler option for formatting SGML and XML documents than the complex, obscure FOSI or XSL-FO. In this webinar, Adobe Certified FrameMaker Instructor Alan Houser will highlight the common approaches to EDD design, and demonstrate the rich capabilities of Adobe FrameMaker for generating PDF documents from XML.

 You will learn:

  • The three major approaches to EDD design, how to use each, and when each is appropriate.
  • How to use your existing unstructured FrameMaker template in your formatting rules.
  • How to leverage document structure with context-dependent formatting rules.
  • How to re-use formatting rules with format change lists.

This webinar will include use cases and motivating examples.
About our presenter: Alan Houser is a Society of Technical Communication Fellow, a former member of the OASIS DITA Technical Committee and a popular presenter at technical communication conferences. He holds a Bachelor of Science degree in electrical engineering and Master of Arts degree in professional writing from Carnegie Mellon University, Pittsburgh, Pa. He may be followed on Twitter as: @arh


I didn't know that FrameMaker could do that!


Some of FrameMaker's long established features aren't demo'd very often. As a result, even veteran users sometimes forget about really cool solutions you can accomplish with most versions of the product. In this 45-minute session, product evangelist Maxwell Hoffmann will fly through a series of simple but potent features you can use in combination with one another to achieve astonishing results.

After this webinar you will have learned:

  • Creative uses for Find and Replace by Pasting
  • How to insert tables with "finished" header rows
  • Quick tips on creating properly sized Reference Page artwork to bracket paragraphs
  • How to create cross reference formats that point to 3 targets
  • ... and a whole lot more

Amaze your friends and relatives with your new found knowledge! Be sure to attend this "summer school" session to find out just how much you can accomplish with FrameMaker 11 in an extremely brief period of time.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Exploring TCS Integration Sess 5: Creating e-books


Adobe Technical Communication Suite 4 gives you all the tools you need to produce EPUB and Kindle e-book formats. Join us as veteran online trainer and Adobe Certified Instructor Matt Sullivan builds upon his earlier FrameMaker > RoboHelp webinar to discuss output of both DITA and unstructured content. He will draw upon live projects to show how FrameMaker can use RoboHelp or FrameMaker Publishing Server to process content into EPUB and Kindle files, easily the two most significant e-book formats. Watch as Matt explains:

  • Setting up cover images and meta content
  • Mapping unstructured content to allow for logical e-book navigation
  • Proper setup for converting index markers
  • Mapping DITA files for e-book output
  • Using the EPUBCHECK validator, and validating output
  • Image conversion options

About our presenter:
Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in the Technical Communication Suite 4. He teaches online and in-person classes as well as helping companies improve their publishing workflow.
Matt spent years setting up electronic prepress departments for commercial printers prior to the start of his training career. After that,  Matt ran his own Adobe Authorized Training Centers GRAFIX Training, in southern California, managed the training arm of roundpeg, Inc., and co-wrote the definitive FrameMaker 11 reference book, Publishing Fundamentals: Unstructured FrameMaker 11. He has represented Adobe in countless conferences, trained FrameMaker support personnel, presented webinars, and assisted in Adobe pre- and post-sale engagements. To learn more about Matt, and what he does, you can perform a web search on his social media id, mattrsullivan.
 


Top Ten Features of a Content Management System You Can’t Live Without


Join Adobe and Vasont Systems as they discuss the importance of a component content management system for technical communications and its relationship with Adobe FrameMaker. This educational webinar will highlight the ten critical features of a CCMS and the benefits they provide. 

As a bonus, they will show a live demonstration the tight integration between FrameMaker and the Vasont CCMS.
In this webinar, you will learn:

  • The key features that a component content management system CCMS should have
  • Why these key features matter to a writer
  • How writers can make the most of their content using a CCMS and FrameMaker
  • How to insert conrefs and other elements within a FrameMaker DITA or XML document

About the Presenters: Suzanne Mescan is Vasont Systems’ Vice President of Marketing, with responsibility for the Company’s overall marketing and public relations efforts. For more than 25 years, she has worked in all aspects of the information management and publishing industry, including content management, editorial, art and design, project management, prepress production, printing and binding.  She was also a contributing author for the book, Virtual Collaborative Writing in the Workplace: Computer-Mediated Communication Technologies and Processes by Beth L. Hewett and Charlotte Robidoux Eds.. Suzanne earned a BS in Marketing from The Pennsylvania State University.

Bill Burns joined Vasont Systems in 2012 as a Senior Content Analyst after spending eight years supporting XML component content-management efforts at Hewlett-Packard Company. Prior to that time, he worked as a technical consultant and manager at Lionbridge Technologies and as a regional director at Scriptorium Publishing. Bill has worked for 18 years in the technical-communications industry, conducting XML business analysis and stand-up training, developing single-source processes, and promoting component content management. He has presented at WritersUA, Online Help Europe, regional and international STC conferences, and ACM SIGDOC. Bill is a coauthor of The WebWorks Publisher Cookbook: Transforming Your FrameMaker Files to HTML and Online Help and a contributing author of Technical Writing 101: A Real-World Guide to Planning and Writing Technical Documentation. He has an MA in English from Boise State University.


Exploring TCS Integration Sess 4: Placing Captivate & Rich Media into FrameMaker


Put video into your printed documentation?! Yep, sounds pretty silly, until you think about it…Increasingly, PDF is considered the "print" output, and PDF has some terrific rich media capability. Join us as veteran online trainer and Adobe Certified Instructor Matt Sullivan shows you how to create documents that behave like no other print documents you've ever seen.

You'll learn to:

  • Embed Captivate content into your FrameMaker documents
  • Place MP4 and other video formats, including video player skins and appropriate static images posters that invite your PDF users to click
  • Place 3D images from popular CAD/CAM applications to create working 3D models in PDF output
  • Work with conditional text to create seamless paper output to go along with your killer PDF interactive file

About our presenter:
Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in the Technical Communication Suite 4. He teaches online and in-person classes as well as helping companies improve their publishing workflow.
Matt spent years setting up electronic prepress departments for commercial printers prior to the start of his training career. After that,  Matt ran his own Adobe Authorized Training Centers GRAFIX Training, in southern California, managed the training arm of roundpeg, Inc., and co-wrote the definitive FrameMaker 11 reference book, Publishing Fundamentals: Unstructured FrameMaker 11. He has represented Adobe in countless conferences, trained FrameMaker support personnel, presented webinars, and assisted in Adobe pre- and post-sale engagements. To learn more about Matt, and what he does, you can perform a web search on his social media id, mattrsullivan.


It's All About Structure! Why Structured Content Is Increasingly Becoming A Necessity, Not An Option, presented by Scott Abel, The Content Wrangler


Structured content. XML. Content reuse. Single-sourcing. We've been talking about these techniques, standards and approaches in the technical communication arena for years. And yet, many organizations still aren't producing semantically-enriched, machine-readable, consistently structured content.

But, that's got to change. Scott Abel, The Content Wrangler, explores the many reasons why we must adopt a structured XML, single-source approach to creating, managing and delivering content if we are to succeed in the global, mobile world in which we live. His presentation focuses on 9 specific reasons for using structured content, and results from his most recent Technical Content Benchmark Survey. Be prepared for surprising statistics.

About the presenter: Scott Abel is a content management strategist and social media choreographer with strengths in helping organizations improve the way they author, maintain, publish and archive their information assets.


P&P Sess 1) Policies & Procedures Communication versus Technical Communication – What’s the Relation?


Learn the similarities, differences, and compatibilities between two communication specialties and where knowledge and skills sets are transferable or non-transferrable. Understand how the perceived value between these communication specialties may differ; and therefore, how to position and sell these specialties as an investment accordingly for a successful participation and outcome. Raymond Urgo, who holds the honorary rank of fellow in the Society for Technical Communication for his contributions to Policies & Procedures Communication, will discuss where P&P Communication and Technical Communication are in marketplace and how each specialty can benefit the other.

In this session, Lightext follows Urgo's presentation with a brief demonstration of RoboHelp 10, utilizing features such as drop down HTML, popups, and multiple TOCs  to address different audiences and needs in a single project.

About the presenters: Commonly known as "Mr. P&P", Raymond Urgo holds the honorary rank of fellow in the Society for Technical Communication for his contributions to Policies & Procedures Communication. Urgo, who has observed and studied the P&P marketplace for more than 30 years, provides consulting to a variety of industries through his firm, Urgo & Associates. Urgo's previous webinars with AdobeTCS have drawn record attendance!

Beth Gerber and Pam Harrison co-own and operate Lightext, a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry.  Lightext is also an Authorized Adobe Training Center located in Arcadia, California. www.lightext.com

Note: the audio quality is corrected and improved about 12 minutes into this webinar. You will be able to understand all of the audio, but quality improves considerable as mentioned above. Also note that the RoboHelp demo begins at the 42 minute point.


I didn't know that RoboHelp 10 could do that!


RoboHelp has changed dramatically through the last few releases. You may be familiar with an older version and not be aware of how potent some features are when used in combination with one another. In this "surprise" 45-minute webinar, Product Evangelist Maxwell Hoffmann will show you some useful applications with RoboHelp that you may not have thought of. The focus this time is on how to use various forms of navigation, DHTML and hyperlinks together with snippets and other content re-use features.

Be sure to view this webinar session to help spark your own imagination in how you can use RoboHelp 10 in new and dynamic ways.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Exploring TCS Integration Sess 3: Captivate > RoboHelp Integration


Add zing to your online help! Whether in software simulations or recorded video demonstrations, video can be a powerful alternative to long, drawn out explanations of procedures. Join us as veteran online trainer and Adobe Certified Instructor Matt Sullivan shows how to easily place and manage Adobe Captivate content inside of a RoboHelp online help project. You will:

  • Learn to launch Captivate from within RoboHelp to record or update content
  • Explore the options for placing existing Captivate published content into your RoboHelp topics
  • Discuss appropriate output options based on target devices including
    • PC
    • Mobile Android
    • Mobile iOS
  • Gain understanding of the Flash, MP4, and HTML5 output options

At the end of the session you will be able to place your own projects into RoboHelp topics and the basic options related to choosing appropriate publishing options.

About our presenter:
Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in the Technical Communication Suite 4. He teaches online and in-person classes as well as helping companies improve their publishing workflow.
Matt spent years setting up electronic prepress departments for commercial printers prior to the start of his training career. After that,  Matt ran his own Adobe Authorized Training Centers GRAFIX Training, in southern California, managed the training arm of roundpeg, Inc., and co-wrote the definitive FrameMaker 11 reference book, Publishing Fundamentals: Unstructured FrameMaker 11. He has represented Adobe in countless conferences, trained FrameMaker support personnel, presented webinars, and assisted in Adobe pre- and post-sale engagements. To learn more about Matt, and what he does, you can perform a web search on his social media id, mattrsullivan.
 


FrameMaker 101: Session 3) Intro to Structured FrameMaker


Discover the astonishing amount of validated DITA you can create w/in structured FrameMaker "out-of-the-box" from predefined templates and structured applications. See context-sensitive formatting, and other benefits of structured documents. The session will include:

  • How to use 3 views to edit XML: a WYSIWYG view b Author view and c XML code view
  • Use Intelliprompt to insert or wrap valid elements
  • Recommended uses for attributes
  • Smart Paste to insert unstructured data into DITA topics
  • How to use Intelliprompt when inserting <element> as code in XML code view ... and more

Although we can't cover everything in this session, the extensive exploration of the product will give you a realistic sense of just how powerful FrameMaker 11 really is, and how you can cut time and unnecessary expenses from your publishing projects. Watch our calendar for an upcoming September 2013 session on "under the hood with Structure" which will explore the EDD.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years. During his 15 years in the translation industry, he had approximately one million "pages" of documentation or Help content cross his screen during post-translation reconstruction.


Designing Templates in FrameMaker 11


Template design in FrameMaker is intuitive, easy-to-grasp, yet produces potent results, even in the early stages of a project. Whether you are working with unstructured FrameMaker, or you plan to use existing paragraph and character styles to incorporate into a structured DITA project, you can benefit from this session. Watch seasoned FrameMaker maven Barb Binder explain concepts like:

  • Planning for logical paragraph, character, table and graphic object styles
  • Time-saving steps in page layout replicating and modifying master pages
  • Internal document content re-use from Reference Pages
  • Advanced template "extras" like user variables, cross-references and more
  • Tips for managing externally referenced graphics for logos and similar data

After this session you will have a good grounding in the fundamentals for planning a template, and also "borrowing" design elements from existing documents.

About our Presenter: Barb Binder is an Adobe Certified Instructor and the owner of Rocky Mountain Training. When she’s not teaching grown-ups how to use Adobe software, she’s at Winter Park teaching kids how to ski. -- She has been an Adobe Certified Instructor since 1997, and is currently certified on FrameMaker, InDesign, Photoshop, Illustrator, Acrobat, InCopy and the Digital Publishing Suite. Her company, Rocky Mountain Training was one of the early adopters of online, interactive training delivery. Students attend classes from locations in North America, South America, Europe and even Australia.


RoboHelp 101, Sess 3) Single-source layouts, multi-channel publishing and collaborative review


Move beyond traditional WebHelp or other formats like *.chm with multi-screen HTML5 output to multiple devices. Discover how single-source HTML5 profiles allow media query to determine which version to serve up on a tablet or mobile device, and also how you can automatically have different versions of your content display on different devices. Perhaps your Help documentation requires different definitions for gestures like "click mouse" for desktop or "pinch to zoom" on iOS.

Find out how you can swiftly modify an existing out-of-the-box layout with our new, visual layout editor to modify appropriate CSS. The session will include:

  • Controlling profiles for different devices
  • How to publish to ePub and both Kindle formats simultaneously
  • Methods for previewing your content on a topic or project basis before final publication
  • Creating collaborative review based on selected portions from the TOC, or based on approval/draft status, or files modified in a certain timeframe
  • How to import PDF review comments and annotations "in place" in your RoboHelp source files to avoid last minute errors.
  • ... and much, much more.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years. During his 15 years in the translation industry, he had approximately one million "pages" of documentation or Help content cross his screen during post-translation reconstruction.


Exploring TCS Integration Sess 2: FrameMaker > RoboHelp Integration


Sess 2: FrameMaker > RoboHelp Integration
Need to publish your FrameMaker content to online and mobile formats? FrameMaker 11, as part of the Technical Communication Suite 4 is your ideal choice.  Join us as veteran online trainer and Adobe Certified Instructor Matt Sullivan shows you how to rapidly link and map your FrameMaker content into RoboHelp 10, and then output to nearly any online format. Once your initial setup is complete, Matt will show you how to keep your content in sync, and manage your workflow. You will learn to:

  • Link FrameMaker content to RoboHelp
  • Make use of FrameMaker generated files TOC, IX, Glossary in your RoboHelp output
  • Map FrameMaker content into appropriate RoboHelp structures, including
    • Tables
    • Lists
    • Headings
    • Cross-references
    • Graphics
  • Process FrameMaker conditional text as RoboHelp Conditional Build Tags for better control of online content
  • Manually adjust your conversion CSS to control and customize your conversion.
  • At the end of this session you will be able to create a working FrameMaker to RoboHelp conversion project, which can then be modified per your organization's HTML formatting requirements.

About our presenter:
Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in the Technical Communication Suite 4. He teaches online and in-person classes as well as helping companies improve their publishing workflow.
Matt spent years setting up electronic prepress departments for commercial printers prior to the start of his training career. After that,  Matt ran his own Adobe Authorized Training Centers GRAFIX Training, in southern California, managed the training arm of roundpeg, Inc., and co-wrote the definitive FrameMaker 11 reference book, Publishing Fundamentals: Unstructured FrameMaker 11. He has represented Adobe in countless conferences, trained FrameMaker support personnel, presented webinars, and assisted in Adobe pre- and post-sale engagements. To learn more about Matt, and what he does, you can perform a web search on his social media id, mattrsullivan.


Crossing Boundaries: Sess 1) Transcending space: Ubiquitous knowledge


This 5-part series of webinars examines five important phenomena affecting the content industries going forward. They offer a look at where our industries are going and how we can adapt to those trends.

Session 1  Transcending space: Ubiquitous knowledge

Paradoxically, while mobile devices are proliferating, our habits are becoming ever more sedentary; Internet is not only a communication tool but a creator of new spaces that we occupy without moving. In this new virtual universe, space has different dimensions and constraints, which users are learning to understand for personal and professional development:

  • An individual’s address moves with him or her, creating de-territorialized digital nomads. Content is available everywhere, on any device.
  • Information flow and communicative interaction can be mapped and interpreted in big data for better audience targeting.
  • Augmented reality is not only widening the scope of our information, it is also reshaping objects, redefining their relationship in space, and reframing their cultural meaning.
  • Boundaries between physical space and virtual space are disappearing to create what might be a blended hybrid future reality in 3D.

 About the presenters: Ray Gallon is owner of Culturecom, a consultancy specializing in technical information design, content strategy, and usability. He has over 20 years’ experience in the technical content industry, having worked with major companies such as IBM, Alcatel, and General Electric Health Care. Previously, Ray was an award-winning radio producer and journalist, and has worked with with broadcasters such as CBC Canada, NPR United States, France Culture, Radio Netherlands International, Deutsche Welle, WDR Cologne, Germany. In the late 80s, Ray was program manager of WNYC-FM, New York Public Radio.

Neus Lorenzo PhD heads the Foreign Language Service in the Departament d’Ensenyament, the local Ministry of Education in Catalonia Spain, and has worked at the Inspectorate of Education in the Generalitat de Catalunya Catalan government. She has been a trainer and advisor Council of Europe, Anna Lindh Foundation and is currently coordinating the Lifelong Learning Project of the European Union in Catalonia. She has also represented the Spanish autonomies before the education committee of the European Parliament.


Sess 9) FrameMaker for Word Users: DITA for beginners: workspaces, built-in DITA 1.2 structures and 3 edit views


FrameMaker has been a full-fledged DITA authoring/editing solution for quite some time, and is a logical progression for MS Word users. Not only is it easy to convert Word documents to regular FrameMaker files, a relatively painless method can convert such files to DITA/XML files. This session focuses on how DITA or structured editing workspaces can be customized to make the transition easier for Word users. Discover how built-in DITA support creates "fill-in-the-blank" topics and why there are 3 markedly different ways to view and edit DITA. This session will help you determine if FrameMaker is the right path to DITA for you if you are outgrowing MS Word.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Exploring TCS Integration Sess 1: DITA to PDF via FrameMaker & FM Publishing Server


Sess 1: DITA in FrameMaker > PDF
FrameMaker 11 is a complete DITA authoring and publishing solution. With built-in support for DITA 1.2, you can open XML files directly, edit as needed and save back to your DITA .xml source files. In addition, FrameMaker is recognized as one of the easiest and best options for DITA output to PDF. Join us as veteran online trainer and Adobe Certified Instructor Matt Sullivan presents this straightforward walkthrough of FrameMaker's DITA PDF publishing workflow. Matt will cover topics including:

  • The differences between ditamap and FrameMaker binary formats
  • Proper usage of FrameMaker nested books and flat file books
  • Accessing the default FrameMaker DITA template files to brand your PDF output
  • A discussion of FrameMaker Publishing Server for scheduling regular builds of your output.

At the end of this session you will be comfortable creating basic DITA files, as well as making changes to those files and outputting them to PDF.
About our presenter:
Matt Sullivan is an Adobe Certified Instructor and Adobe Certified Expert in ten different Adobe publishing and e-learning applications, including everything in the Technical Communication Suite 4. He teaches online and in-person classes as well as helping companies improve their publishing workflow.
Matt spent years setting up electronic prepress departments for commercial printers prior to the start of his training career. After that,  Matt ran his own Adobe Authorized Training Centers GRAFIX Training, in southern California, managed the training arm of roundpeg, Inc., and co-wrote the definitive FrameMaker 11 reference book, Publishing Fundamentals: Unstructured FrameMaker 11. He has represented Adobe in countless conferences, trained FrameMaker support personnel, presented webinars, and assisted in Adobe pre- and post-sale engagements. To learn more about Matt, and what he does, you can perform a web search on his social media id, mattrsullivan.


RoboHelp 101, Sess 2) Links, dynamic data, multimedia and multiple versions


Discover how to make your projects come alive, with guided navigation and a more engaging experience for your customers. Help control search results, plant relevant links and find out how to collapse a series of images into "pop-up" images in a list. The session will include:

  • working with hyperlinks, bookmarks and Dynamic HTML for drop-downs
  • Image maps for hotspots in screen captures and ways to control display of multiple images
  • conditional build tags and expressions for multiple versions
  • UDVs user defined variables for changing product names, contact info, etc.
  • Snippets and resource manager for shared information: change once, update all instances

This is the second installment of a 3-session series on RoboHelp to give you a cohesive product overview on workflow, essential features and useful 'how to's." This series is designed for new comers to RoboHelp 10, or those who may have used earlier versions and wish to become reacquainted with this powerful HAAT tool for creating WebHelp, online Policies and Procedures, and single-source publishing to multiple screens, tablets and mobile devices via HTML5! Although we can't cover everything in this 3-part series, the extensive exploration of the product will give you a realistic sense of just how powerful RoboHelp 10 really is, and how you can use it reduce time and expense on delivering your projects to more people and in more ways than you are capable of right now.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years. During his 15 years in the translation industry, he had approximately one million "pages" of documentation or Help content cross his screen during post-translation reconstruction.


FRAMEMAKER 101: Sess 2) Books, Tables, Xrefs and Collaborative Review


Session 2 FrameMaker Tables, Rich Media Graphics, references, hyperlinks, book building and collaborative review

Improve navigation in published PDF via hyperlinked cross references, generated TOCs and Indices for starters. Master multiple ways to position and control anchored frames and page layout. The session will include:

  • achieve potent results from imported rich media like video or 3D graphics
  • discover the full power of leveraging table styles that remember key paragraph styles
  • manage large, multi-file projects with FrameMaker books; exclude portions not ready for publication
  • Generate PDF for collaborative review; import comments and annotations "in place" into source FrameMaker files

FrameMaker was awarded the prestigious CODiE award in 2013 for "Best Solution for Integrating Content Into the Workflow." This series of webinars will give you a good idea why FrameMaker was so honored, covering a range a wide range of relevant product functions. -- Discover how many powerful things you can do "out-of-the-box" with FrameMaker, including immediate creation of DitaMaps and DITA topics and concepts. You don't even have to know what DITA is to accomplish this successfully.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.

 


FRAMEMAKER 101: Sess 1) FrameMaker Template, author/edit basics and workflow overview


FrameMaker was awarded the prestigious CODiE award in 2013 for "Best Solution for Integrating Content Into the Workflow." This series of webinars will give you a good idea why FrameMaker was so honored, covering a range a wide range of relevant product functions.

Session 1  FrameMaker Template, author/edit basics and workflow overview

This seesion will cover a basic FrameMaker workflow and orient you to the most commonly used tools. Discover an "X-ray" view of FrameMaker document structure, including master pages, reference pages, and the commonly used body page. The session will also cover:

  • style catalogs for paragraphs, characters, tables and graphic object styles
  • simple auto numbering and paragraph prefixes with discreet styles
  • how to speed up common editing tasks
  • locating and correcting unwanted format overrides
  • creating documents from scratch, or modifying content imported from MS Word
  • Where and when automatic hyperlinks are inserted for you

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years. During his 15 years in the translation industry, he had approximately one million "pages" of documentation or Help content cross his screen during post-translation reconstruction.


RoboHelp 101, Sess 1) Getting Started and Product Overview


A 3-session series on RoboHelp to give you a cohesive product overview on workflow, essential features and useful 'how to's." This series is designed for new comers to RoboHelp 10, or those who may have used earlier versions and wish to become reacquainted with this powerful HAAT tool for creating WebHelp, online Policies and Procedures, and single-source publishing to multiple screens, tablets and mobile devices via HTML5!

Session 1  Getting Started and Product Overview

Basic workflow and overview of how to use existing projects as an end-user will be covered first. Then the session dives into recommended workspaces controlling panels, locations of most frequently used menus and essential tools. The session will also cover:

  • creating new styles and mapping existing styles to imported content
  • importing or linking FrameMaker or Word source files
  • adding graphics
  • Editing content and creating new topics
  • Exploring projects and layouts provided out-of-the-box with RoboHelp

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.

 


Exploring RoboHelp: TOC, Index and Glossaries [30 minutes]


In this 30 minute webinar, we will explore 3 more relatedfeatures in RoboHelp 10: Tables of Contents TOCs, Indices and Glossaries. These 3 features improve navigation, help move important information within view and are extremely simple to create.

This session will show you how to:

  • How to create an automatic or manual TOC
  • How to associate different TOCs with different publishedoutput
  • Simple techniques for creating a Glossary
  • How to create a comprehensive or simple Index
  • Brief advice on when an Index may be helpful in WebHelp or other published RoboHelp output

Join this brief, dynamic session to see just how far you can go with improved navigation in your HELP or P&P projects; "you can do it too!"

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Using Advanced Features in Unstructured FrameMaker 11


Ironically, some of the most powerful and advanced features in FrameMaker 11 are the easiest to use! Join this session to view FrameMaker expert, Barb Binder, sharing a detailed tour of such powerful features as:

  • Creating and managing cross-references
  • Generated lists for books like TOCs and Indices
  • "Intelligent" page running headers/footers from system variables
  • Advanced features in tables and table styles
  • Powerful uses of the reference page
  • How to have page layout master pages automatically change with key paragraph styles

You will find this tour well worth it, and realize just how much you can accomplish with FrameMaker after a very short "ramp up" time.

About our Presenter: Barb Binder is an Adobe Certified Instructor and the owner of Rocky Mountain Training. When she’s not teaching grown-ups how to use Adobe software, she’s at Winter Park teaching kids how to ski. -- She has been an Adobe Certified Instructor since 1997, and is currently certified on FrameMaker, InDesign, Photoshop, Illustrator, Acrobat, InCopy and the Digital Publishing Suite. Her company, Rocky Mountain Training was one of the early adopters of online, interactive training delivery. Students attend classes from locations in North America, South America, Europe and even Australia.


Exploring RoboHelp: Bookmarks, Hyperlinks and Image Triggers [30 minutes]


In this 30 minute webinar, we will explore 3 related features in RoboHelp 10: hyperlinks, book marks and image triggers. All 3 of these features improve navigation for your users and are extremely simple to create.

This session will show you how to:

  • Use bookmarks to add subsections to your TOCs
  • Use bookmarks to create simple "jumps" to key sections in long topic text below you
  • An easy way to create hyperlinks with a simple drag n' drop
  • How to use image triggers to let simple icons make more complex images or screen captures "make an entrance"

Join this brief, dynamic session to see just how far you can go with improved navigation in your HELP or P&P projects; "you can do it too!"

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Sess 8) FrameMaker for Word Users: Dynamic Links; Cross-References in text and Hot Spots in Graphics


Discover how FrameMaker's long history with hyperlinks, cross-references and dynamic data has been extended even further with "reverse" cross references from graphics to related text: "hot spots." Also discover how a couple clicks of a mouse can generate a table of hyperlinked parts/views/animations derived from imported 3D graphics. Review over traditional cross-references will not only cover how to master xref formats, but how to target only a portion of a numbered paragraph title or heading.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.

 


Advanced Autonumbering in FrameMaker


Autonumbered paragraphs have long been known as one of FrameMaker's strongest basic features. Often described as "bullet proof", numbered sequences for headings, Tables, Figures and more are capable of even more sophistication than you might be aware. Many existing or potential FrameMaker users haven't had time for a "deep dive" into some simple formulas for intelligent autonumbering that make your documents appear to almost have "artificial intelligence."

Although this session is in unstructured FrameMaker, principles can apply to structured FM templates; it will show you how to:

  • Set up numbered lists that will reset the first item to "1" if preceded by a certain level of Heading
  • Base autonumbering on book component numbers
  • Base autonumbering on section numbers
  • Use multiple counters in an autonumber format
  • Control or reset numbering at the book level

View this dynamic session to see just how far you can go with sophisticated numbered paragraphs that "do all the thinking for you."

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Unstructured To XML Series Part 1: Analyzing Your Unstructured Document – Preprocess Steps


Reviews over importance of being able to open files that will be converted to Structured FrameMaker 10 and eventually XML. The basic process is open a document in FrameMaker, run a conversion table, then save it as XML. This session focuses on different roles in the process and the importance of document analysis. Issues with graphics are also covered.

About the presenter: Tom Aldous was Adobe's Product Evangelist for Tech Comm in 2011 during the original recording of this dynamic webinar.


Unstructured To XML Series Part 2: Creating A FrameMaker Conversion Table – Session 1


In this session, Tom Aldous covers the first part of key steps to creating an effective conversion table and testing initial results. The webinar includes steps for achieving automatic wrapping of elements, rule syntax and character restrictions found in XML. Although this “classic” episode uses FrameMaker 10, the basic processes and steps are the same for FrameMaker 11. This webinar also includes sample files and corrective scripts that you can download for your own hands-on.

About the presenter: Tom Aldous was Adobe's Product Evangelist for Tech Comm in 2011 during the original recording of this dynamic webinar.


Unstructured To XML Series Part 3: Creating A FrameMaker Conversion Table – Session 2


This “session 2” on creating conversion tables dives deeper into issues for making conversion tables that will make the process as automatic as possible. Once again, downloadable files are available from this recording to allow you to follow along with your own hands on. Although this “classic” episode uses FrameMaker 10, the basic processes and steps are the same for FrameMaker 11.

About the presenter: Tom Aldous was Adobe's Product Evangelist for Tech Comm in 2011 during the original recording of this dynamic webinar.


Unstructured To XML Series Part 4: Element Definition Document (EDD) – Home Grown or a Standard Structure


In this “classic” session, Tom Aldous covers the heart and soul of a structured application in FrameMaker, the EDD. Among other things, this special file provides content structure, format rules, auto insertion instructions and special attribute handling instructions. Issues like “inclusions” and “exlusions” are covered. A sample structured application is available for download, enabling you to have your own hands-on following Tom’s lead. Although this “classic” episode uses FrameMaker 10, the basic processes and steps are the same for FrameMaker 11. Fortunately, FrameMaker 11 provides even more DITA solutions an application than were available with FrameMaker 10 at the time this webinar was recorded.

About the presenter: Tom Aldous was Adobe's Product Evangelist for Tech Comm in 2011 during the original recording of this dynamic webinar.


Unstructured To XML Series Part 5: Creating your Structured Template from an Unstructured One


In this “classic” session, Tom Aldous covers the logical steps to create a structured template which controls most of the formatting for DITA or XML in structured FrameMaker. Although this “classic” episode uses FrameMaker 10, the basic processes and steps are the same for FrameMaker 11.

About the presenter: Tom Aldous was Adobe's Product Evangelist for Tech Comm in 2011 during the original recording of this dynamic webinar.


Unstructured To XML Series Part 6: Structured Applications and What is Necessary / How to Create


In this “classic” session Tom Aldous focuses Part 6 on what comprises the Structured Applications in FrameMaker and how they are created. Although FrameMaker provides several highly useful Structured Applications, this deep dive covers all components involved, and what exactly happens when FrameMaker opens structured files. Components covered include the structured FrameMaker template, DTD and Schema, ReadWriteRules, DocTypes and more. Although this “classic” episode uses FrameMaker 10, the basic processes and steps are the same for FrameMaker 11.

About the presenter: Tom Aldous was Adobe's Product Evangelist for Tech Comm in 2011 during the original recording of this dynamic webinar.


Unstructured To XML Series Part 7: Save As XML, Now What?


In the final episode in the “classic” series, Tom Aldous covers how to “bring it all together” now that you’ve got true XML files with the automated insertion of elements during authoring that you desire. Discover how it is possible to achieve “hybrid” publishing, mixing unstructured FrameMaker files with XML files in a FrameMaker book. This can be an ideal solution during a “transitional” workflow, in which the customer is migrating to structure. Also see how rich media like 3D graphics or video may be inserted in portions of your book. A strategic view of how XML can lower your documentation costs is also covered. Although this “classic” episode uses FrameMaker 10, the basic processes and steps are the same for FrameMaker 11.

About the presenter: Tom Aldous was Adobe's Product Evangelist for Tech Comm in 2011 during the original recording of this dynamic webinar.


HYPERWRITE Sess 5) Thoughts on the future of Help systems


Help systems have evolved dramatically since their invention in the 1980s, and continue to morph into an array of user assistance deliverables. In this Webinar, we take a look back at the history and future of Help in software user interfaces, before looking ahead to what user assistance may look like in the next decade. Will online Help systems, perhaps delivered with eInk, be commonly found in consumer goods such as fridges, lawn mowers and food mixers? Will augmented reality result in engineering drawings and documentation becoming closely inter-related? Will video usurp text as the primary medium for Help delivery? Will software tools write their own manuals? These interesting questions are explored in this recorded session and many of our assumptions are challenged in positive and thought-provoking ways.

About the Presenter: Based in Melbourne, Australia, Dr Tony Self @hyperwrite has over 30 years of experience as a technical communicator. For over 20 years, Tony has worked in the areas of online help systems, computer-based training, and XML documents. In 1993, he founded HyperWrite, a company providing training and consultancy in structured authoring, Help systems, DITA, and technology strategy. Tony completed his PhD in semantic mark-up languages in 2011, and his book The DITA Style Guide was published in the same year. He is a member of the OASIS DITA Technical Committee and chair of the DITA Help Subcommittee, is an adjunct teaching fellow at Swinburne University, and is the Director of Training for TCTrainNet, a training initiative of tekom, the German professional association for technical communicators.


Exploring RoboHelp: Dynamic "boilerplate" with Snippets and UDVs (Variables)


Reusable content is a huge timesaver with any HAAT or publishing system: discover how RoboHelp employs "snippets" subtopics or tracts of text and UDVs User Defined Variables to leverage this technique. Simple drag n' drop allow you to plant globally "update-able" lists, cautions, warnings. You may also do the reverse by selecting sections of legacy data in your project and moving it into a new snippet.

Discover strategies for using UDVs variables to cover changeable data like product names, versions, office locations, etc. Again, a simple drag n' drop may be used by beginners or simple keyboard shortcuts for more advanced users. With these techniques you can swiftly customize your RoboHelp project to publish multiple versions for external or internal audiences.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


HYPERWRITE Sess 4) 10 Acronyms Changing the World of Technical Communication


In order to WOOO, technical communicators must shift from a WYSIWYG to a WYSIOO philosophy. And in a globalised world, XLIFF is becoming a lynchpin for L10N, but sometimes I18N can be accomplished through STE. RSS is proving to be useful for purposes other than textual content, but technical communicators may find developments in SWF creation more fun. For technical illustrations, SVG offers advantages not only for creators of diagrams, but for users of documentation. While initially XUL and XAML may seem to be something for programmers to dream about, technical communicators will find that these technologies will cause screen capture techniques to change from raster to vector. And we haven’t even touched on ISO 26514, S1000D and DITA yet! Time to STOP! In this Webinar, the bewildering acronyms that have an immediate and specific relevance to the technical communication world will be explained, and the significance of the ideas, methodologies, technologies and standards behind them revealed.

About the Presenter: Based in Melbourne, Australia, Dr Tony Self @hyperwrite has over 30 years of experience as a technical communicator. For over 20 years, Tony has worked in the areas of online help systems, computer-based training, and XML documents. In 1993, he founded HyperWrite, a company providing training and consultancy in structured authoring, Help systems, DITA, and technology strategy. Tony completed his PhD in semantic mark-up languages in 2011, and his book The DITA Style Guide was published in the same year. He is a member of the OASIS DITA Technical Committee and chair of the DITA Help Subcommittee, is an adjunct teaching fellow at Swinburne University, and is the Director of Training for TCTrainNet, a training initiative of tekom, the German professional association for technical communicators.


Beyond Help: Aggregating content with RoboHelp


RoboHelp 10 is an ideal solultion for publishing to multiple devices: HTML5 output expands publishing to a variety of tablets with "device aware" layouts. But RoboHelp is also an ideal authoring tool for collecting and aggregating content from a variety of common file formats.

In the webinar see how to:

  • import or link files from Word
  • import or link files from FrameMaker
  • import legacy files from formats like PDF

Many people producing policies and procedures or help desk sites must capture critical information from many legacy files. This brief webinar will show you examples of just how easy it is to bring files in from multiple formats into a simple RoboHelp project. Naturally, you can still author topics "from scratch" within RoboHelp itself, or combine those new topics with the legacy source file data mentioned above.

Join our special guest, RoboHelp expert Willam van Weelden, for this dynamic presentation, which will be filled with many short, simple, live examples. Willam van Weelden is from Amsterdam and expert in CSS3 design and the new HTML5 standards. www.wvanweelden.eu


FrameMaker 11 for Word Users: Sess 7) FrameMaker for Word Users: "Bullet-proof" autonumbered lists and headings


One long-standing complaint amongst Word users has been fragile auto-numbers. This feature is one of FrameMaker's greatest strengths. View this recorded webinar to discover how a simple building blocks will create "bullet-proof" numbering schemes, b how you can easily "borrow" existing numbering schemes from existing templates and c how you can use the paragraph "numbering" feature for other purposes e.g. "prefix" text for CAUTIONs or WARNINGs.

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Adobe FrameMaker for Unstructured Layout (compared to Word & InDesign)


Are a technical writer, trying to determine which software will work best to lay out  your specific projects? If so, this seminar is for you.

Join us for a 60-minute overview of unstructured layout using Adobe FrameMaker 11. Your guest presenter and Adobe Certified Instructor, Barb Binder, will help you to understand the strengths and weaknesses of Adobe FrameMaker, Word and InDesign for different workflow. A feature check-off list is used to indicate which products are better suited for certain types of projects.

About our Presenter: Barb Binder is an Adobe Certified Instructor and the owner of Rocky Mountain Training. When she’s not teaching grown-ups how to use Adobe software, she’s at Winter Park teaching kids how to ski. -- She has been an Adobe Certified Instructor since 1997, and is currently certified on FrameMaker, InDesign, Photoshop, Illustrator, Acrobat, InCopy and the Digital Publishing Suite. Her company, Rocky Mountain Training was one of the early adopters of online, interactive training delivery. Students attend classes from locations in North America, South America, Europe and even Australia.


Towards an Agile authoring methodology: learning from the Lean methodology


Agile development is a way of managing IT development teams and projects that was introduced around 2001. It is a set of principles that aims to result in more successful projects by breaking a project down into a series of incremental and iterative stages. As Agile has become increasingly popular, technical communicators have needed to learn how they can work effectively within these projects.

In this session, thought leader Ellis Pratt will share key highlights from a White Paper he has written on this topic. The session covers topics that include:

  • Features of Agile
  • Agile's affect on writing
  • Learning from Lean
  • Writing in an Agile environment
  • Load leveling
  • Minimize the need for rework

Slides and notices in the recording will give you the link to the white paper itself.

About the presentor: Ellis is Director and Help Strategist at Cherryleaf, a technical writing services and training company based near London, in the United Kingdom. He has over fifteen years’ experience working in the field of documentation, has a BA in Business Studies, and is an Associate of the Institution of Engineering and Technology. Ranked the most influential blogger on technical communication in Europe, Ellis is also an author and editor of two books: ‘How to Write Instructions’ and ‘Trends in Technical Communication’.


HYPERWRITE Sess 3) Separation of Content and Form


Fundamental to structured authoring is the concept of the separation of content from presentation and delivery. The way a piece of text looks during authoring is irrelevant. The formatting and presentation are post-authoring considerations, and activities possibly not performed by a technical writer. The more content and form are separated, the greater the opportunity to re-use that content in different forms, such as paper, Web, mobile, synthetic voice, and eBook.

In this session, presenter Tony Self uses a simple yet effective, highly visual approach to drive home key concepts about separating form from content. His methodology goes far beyond style sheets for paper vs the web. You will find this session a real eye-opener.

About the Presenter: Based in Melbourne, Australia, Dr Tony Self @hyperwrite has over 30 years of experience as a technical communicator. For over 20 years, Tony has worked in the areas of online help systems, computer-based training, and XML documents. In 1993, he founded HyperWrite, a company providing training and consultancy in structured authoring, Help systems, DITA, and technology strategy. Tony completed his PhD in semantic mark-up languages in 2011, and his book The DITA Style Guide was published in the same year. He is a member of the OASIS DITA Technical Committee and chair of the DITA Help Subcommittee, is an adjunct teaching fellow at Swinburne University, and is the Director of Training for TCTrainNet, a training initiative of tekom, the German professional association for technical communicators.


Introducing an Integrated Solution for Authoring, Publishing, and Managing DITA with FrameMaker and "DITAToo" DITA CMS


DITAToo is a DITA Content Management System DITA CMS that lets you easily and cost-effectively automate and facilitate many DITA-related tasks. Features that DITAToo provides include full text and metadata-based search, automatic conversion from MS Word to DITA, link management, topic reuse tracking, maps assembly, publishing, translation management, version control, and much more. Now DITAToo DITA CMS is tightly integrated with Adobe FrameMaker 11. You can access the DITAToo content repository and work with files from within the FrameMaker user interface. This gives you an out-of-the-box integrated solution where you use FrameMaker for DITA authoring and publishing and DITAToo for managing DITA.

In this webinar, among other things, you'll see how to:
-    Automatically convert an MS Word document to DITA and upload the converted content to the DITAToo content repository
-    Access the DITAToo content repository from within Adobe FrameMaker
-    Move and rename files and folders in the DITAToo content repository and let DITAToo automatically update cross-references
-    Create new DITA topics and update existing topics in the DITAToo content repository using FrameMaker
-    Publish and manage conditional content variations

About the Presenter: Alex Masycheff is a co-founder and CEO of Intuillion Ltd., the developer of DITAToo DITA CMS. Before founding Intuillion Ltd , Alex worked in the technical communication and content management industry for over 17 years as information architect, content management consultant, CMS implementation manager, and product manager. He was leading the implementation of XML-based solutions at many companies, including Kodak, General Electric, Siemens, and RADVision.


Database Publishing with FrameMaker 11 – When your print color catalogue is too important to give up


A classic customer tale – The company has taken the leap to move their product data into an online stores system, so that their customers can order their products online. Even though customers are ordering online, they still expect to receive their 600 color page, 12,000 product catalogue in print.

Marketing Team requirements:

  • Must re-use content from their proprietary stores system for the print catalogue
  • Desire to have the print catalogue produced automatically
  • Must be able to produce high quality color PDF’s for print publishing

Desktop Publishing Team requirements:

  • System must be able to be easy for desktop publishing staff to use.
  • Multiple users normally four must be able to work on the catalogue at the same time during catalogue preparation.
  • User may need to tweak content, styles and advertising randomly, just before they go to print.
  • Must be able to generate accurate Catalogue and Section level TOC’s based on last second changes.
  • Must be able to generate an accurate Parts Index for the entire Catalogue.

Re-using the data that comes out of the stores database Tammy demonstrates how conversion of database fields into useful, well-formed XML allows Adobe Framemaker 11 to do what it does best, produce a robust 600 page catalogue ready for print.

About the Presenter: Tammy Halter is the founder and sole Director of Absolute Data Group, with over 17 years experience in the information technology field; including SGML/XML publishing, S1000D Interactive Electronic Technical Manual IETM  and IETP delivery, combined with document management experience with various solution companies. Tammy has been a technical trainer, support engineer and project manager for several SGML software Distributors over the years, and was the Frame Product Engineer, Asia Pacific & Latin America for Adobe


Optimizing your RoboHelp content for best SEO results


RoboHelp 10 swiftly creates beautiful WebHelp, HTML5 or other types of web and Help files. In nearly all cases, your users are going to use search to locate desired content. In some cases, your RoboHelp published results may allow search to go outside of your files and bring up results from other website. Obviously, you would not want information from a competitor’s website to appear at the top of the list. Search Engine Optimization SEO is a high priority for the success of your projects.

Fortunately, RoboHelp 10 provides a number of easy-to-use tools to help refine and control the search experience for your users. In this session you will see live examples on how to use a variety of tools and techniques, including:

•    Metadata menu to define search keywords
•    Linguistic synonyms
•    Stop lists

Join our special guest, RoboHelp expert Willam van Weelden, for this dynamic presentation, which will be filled with many short, simple, live examples. Willam van Weelden is from Amsterdam and expert in CSS3 design and the new HTML5 standards. www.wvanweelden.eu


HYPERWRITE Sess 2) The importance of metadata


Partly due to the advent of XML, many parts of the documentation process can now be automated. And one of the keys to accurate “processing” and “transforming” of text is metadata. Metadata is data about data. Information that describes or classifies information. Even if we've never used the term "metadata" before, we've actually know it well. An index is metadata. It helps describes the information, but it is not part of the core information itself. When we look deeper, we find metadata in document styling, in semantic mark-up, in SEO, in translation, in content management systems, and even in file names. By improving our knowledge and application of metadata, we can raise the quality of our documents.

About the Presenter: Based in Melbourne, Australia, Dr Tony Self @hyperwrite has over 30 years of experience as a technical communicator. For over 20 years, Tony has worked in the areas of online help systems, computer-based training, and XML documents. In 1993, he founded HyperWrite, a company providing training and consultancy in structured authoring, Help systems, DITA, and technology strategy. Tony completed his PhD in semantic mark-up languages in 2011, and his book The DITA Style Guide was published in the same year. He is a member of the OASIS DITA Technical Committee and chair of the DITA Help Subcommittee, is an adjunct teaching fellow at Swinburne University, and is the Director of Training for TCTrainNet, a training initiative of tekom, the German professional association for technical communicators.


Session 1) Introductie in FrameMaker (in het Nederlands/Dutch)


Same webinar 3 times: in Dutch, German, then English on same day -- 

When writing technical documentation, users of Microsoft Word will eventually reach the boundaries of what this word processor can do in real life. When manuals get too bulky and contain too many images, Word is almost impossible to handle and often causes unforeseen problems. In this webinar, Jang F.M. Graat bio below shows why he has exclusively used Adobe FrameMaker in the past 10 years . FrameMaker 11 offers so much more than can be expected of a simple word processor. The key functions of the program are clearly explained. After this webinar, you will have a sound basis to decide whether FrameMaker can help solve your documentation problems.

Session 1 Introductie in FrameMaker in het Nederlands [webinar in Dutch]
Bij het schrijven van technische documentatie komen gebruikers van Microsoft Word vroeg of laat aan de grenzen van wat deze tekstverwerker in de praktijk kan. Wanneer de handleidingen te groot worden en teveel afbeeldingen bevatten, is het bijna niet meer te hanteren en kunnen vaak onverwachte problemen opduiken. In dit webinar laat Jang F.M. Graat bio in het Engels zie onder zien waarom hij sinds ruim 10 jaar alleen nog maar met Adobe FrameMaker werkt. Het programma biedt veel meer mogelijkheden dan men van een eenvoudige tekstverwerker kan verwachten. De belangrijkste functies van het programma worden helder uitgelegd. Na dit webinar heeft U een goede basis om te kunnen besluiten of FrameMaker uw documentatieproblemen kan helpen oplossen.

About the Presenter, Jang F.M. Graat: After studying Physics, Psychology and Philosophy, Jang has worked as technical author, consultant and trainer more than 25 years. He has seen many business domains and industries and traveled around the globe many times. He has his own consulting company based in Amsterdam. He is fluent in Dutch, English, German and French and plans to give multi-lingual webinars like this more often in the future.


Session 3) Introduction to FrameMaker (in English)


Same webinar 3 times: in Dutch, German, then English were delivered on same day -- 

Session 3 Introduction to FrameMaker in English -
When writing technical documentation, users of Microsoft Word will eventually reach the boundaries of what this word processor can do in real life. When manuals get too bulky and contain too many images, Word is almost impossible to handle and often causes unforeseen problems. In this webinar, Jang F.M. Graat bio below shows why he has exclusively used Adobe FrameMaker
in the past 10 years. FrameMaker 11 offers so much more than can be expected of a simple word processor. The key functions of the program are clearly explained. After this viewing this recorded webinar, you will have a sound basis to decide whether FrameMaker can help solve your documentation problems.

About the Presenter, Jang F.M. Graat: After studying Physics, Psychology and Philosophy, Jang has worked as technical author, consultant and trainer more than 25 years. He has seen many business domains and industries and traveled around the globe many times. He has his own consulting company based in Amsterdam. He is fluent in Dutch, English, German and French and plans to give multi-lingual webinars like this more often in the future.



New Trends: The changing nature of content


In recent years, technical communicators have focused on improving User Assistance through new technologies and systems, with the assumption that the nature of the content, the tone of voice, the writing style should remain the same. In this webinar, though leader Ellis Pratt will cover highlights of a new white paper on this topic; we’ll investigate whether the tried-and-tested writing methods from past decades still make sense today. We’ll look at the reasons why some organizations are “breaking the rules” with the User Assistance they provide.

Topics covered include:

  • Traditional approach to tech doc and the Tech Writer's relationship with the reader
  • Why change? The weakness with the current approach
  • Removing waste from user documentation
  • Using psychology as well as technology to provide effective User Assistance
  • The context where content is used
  • How can software help us make this change


About the presentor: Ellis is Director and Help Strategist at Cherryleaf, a technical writing services and training company based near London, in the United Kingdom. He has over fifteen years’ experience working in the field of documentation, has a BA in Business Studies, and is an Associate of the Institution of Engineering and Technology. Ranked the most influential blogger on technical communication in Europe, Ellis is also an author and editor of two books: ‘How to Write Instructions’ and ‘Trends in Technical Communication’.


How to Optimize content for a smooth migration into XML or DITA


Some of us are familiar with the basic steps involved in converting unstructured docs into XML. Most of us, however, are not fully aware of what should be removed from or modified in content before conversion takes place. In this webinar, long time doc conversion and FrameMaker maven Scott Prentice will cover a host of issues you may have never thought of before.

Many times documents have a murky history; they may have originated in Microsoft Word some years ago and still contain artifacts that came from OLE or review and track changes. Even more subtle document artifacts may lurk within unstructured FrameMaker documents created by well-meaning, but inexperienced authors, from years ago.

This session will give you a clear picture on how to approach this challenge and ensure that your content is conversion ready. Scott may also be previewing a prototype of a new plug-in tool he's developed to further automate the product.

About the author: Scott Prentice is familar to many FrameMaker users due to his many useful tools he's developed for his company, Leximation. A frequent answer man in a variety of forums as well as an in-demand panelist at conferences, Scott is the "go to guy" on many technical issues relevant to your workflow.


Sess 1) Adobe Tech Comm Suite: what "else" is in it for me?


Ask most people what Tech Comm Suite is composed of, and they will probably answer FrameMaker and RoboHelp. But there are 4 other products that add great value to this potent, integrated collection of software. This introductory webinar will touch on some of the great features found in the following components of Tech Comm Suite:

  • Captivate, for creating motion screen captures, software simulation and step-by-step eLearning modules
  • Acrobat XI Pro, for a collaborative review, b creating “intelligent” forms, c outputting “intelligent” 3D graphics, and more
  • Illustrator, for creating and editing “best of breed” vector graphics
  • Adobe Presenter, for effortless video creation; a create videos on your desktop from webcam and video feeds and b convert PowerPoint slides into rich, interactive video presentations.


This webinar will give you but a sample of the powerful capabilities that Tech Comm Suite has to offer beyond the well-known capabilities of FrameMaker 11 and RoboHelp 10 to publish to tablets and mobile devices via HTML5 output. Part 2 and Part 3 of this series will include more in-depth example demos.

Join presenter Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, who has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.
 


FrameMaker ExtendScript: One End-User's success story


Many have heard of the power of FrameMaker 11's ExtendScript, but not that many people have experienced it's potential and power for themselves. Long time FrameMaker user, Chris Despopoulos, has had extensive experience with ExtendScript, from a strictly practical basis. As an in-demand Tech Writer and developer, he has frequently worked on projects involving document conversion and other issues that can lead to countless, tedious manual processes. Like:

  • Finding and removing all blank paragraphs
  • Universally locating and removing manually entered bullets and tabs in "lists"
  • Globally changing the position of all anchored frames

The ExtendScript Toolkit in FrameMaker 11 enables even end-users to develop simple scripts that take care of challenges bigger than these in mere seconds. Chris uses only  a few slides to summarize key points, but the bulk of his presentation is practical, live demonstrations. This recorded webinar also has a downloadable file with several sample scripts that you  to try out for yourself. Just download the winzip file from the "Files" pod. This session proved to be a highly engaging and educational session on a rarely covered aspect of FrameMaker 11.

About the Presenter: Chris Despopoulos worked with early versions of FrameMaker as a tech writer and QA tester at Frame Technology. He has done extensive development with DITA/XML and high end authoring tools besides FrameMaker. Chris has spent most of his professional life as a Tech Writer and Content Developer for complex products, often working in an agile environment. He currently resides and works from the north coast of Spain.


FrameMaker 11 for Word Users: Sess 6) customized workspaces and Quick Edits in FrameMaker


Every product has its frustrations; one commonly associated with Word is the number of times that you must “drill down” several levels to get to a desired menu. FrameMaker has approached this challenge in a unique way with “workspaces,” which present the most commonly used menus associated with particular tasks.

Users benefit greatly from their ability to customize workspaces by docking and placing collapsed or expanded menus where they wish to find them. Even without customization, FrameMaker will gradually reduce the choices available as you move into highly specific tasks, like editing DITA in the XML Code View. If you work with contractors or team members who only occasionally assist with FrameMaker projects, you can greatly reduce the learning curve by creating customized workspaces with very limited choices.

Quick edits refers to a number of convenient short cuts that will display choices e.g. paragraph styles, conditional tags, DITA elements in a vertical catalog adjacent to your current insertion point. Mastering this feature enables you to author complex content even more quickly.

Whether you are a Word user contemplating a move to FrameMaker, or a veteran FrameMaker users still using an older version, you may benefit greatly from this session. Join presenter Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, who has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Leveraging the Power of Two Industry Leaders: Acrolinx and FrameMaker


In our previous eSeminar, “The Evolution of Technical Communication Processes”, we talked about the next megatrend on the horizon.  Now it’s time to apply these concepts firsthand and fully realize the power of information quality control within one of the most powerful desktop publishing environments available today. Witness a powerful demonstration of how Acrolinx can enhance FrameMaker content far beyond where you thought it could go!

Content is king, as we all know, but many of those in the technical writing industry lack the means to truly prioritize their content. As a result, errors can escape the notice of even the most well-intentioned writers and editors. With Acrolinx, we’ll show you how to tighten your writing skills and nip these problems in the bud – from basic spelling and grammar errors, to more industry-specific problems like the use of deprecated terminology, branding violations, and ambiguous/superfluous phrases and vocabulary.  We’ll also show you how Acrolinx optimizes content reuse for purposes of consistency and localization/translation.

About the Presenter: Thomas Aldous is Senior Vice President of Global Operations at Acrolinx. A former director of Sales and Evangelism for Tech Comm Suite with Adobe, Tom has well over 20 years experience in high level consulting implimenting publishing solutions built around XML, DITA, FrameMaker and other products.


Focused Highlights of Standard (unstructured) FrameMaker 11


In this webinar, participants will see live demonstrations of some of the most interesting new features in FrameMaker 11, including object styles, image hotspots, video options, and smart insert functions. FYI – This session may be of particular interest to Microsoft Word users whose workflow has outgrown their product due to increased volume or complexity.

In this dynamic session, you will learn the following, among other things:

  • See how to hyperlink a portion of a graphic to relevant text
  • See how to add cues that will jump to desired locations w/in an embedded video
  • Insert styles, conditions, variables and more with “smart insert”

About the Presenters: Matt Sullivan focuses on online training and Adobe’s technical communication and online training technologies. Matt’s background in digital prepress prepared him for his current job, helping companies and individuals produce content using both the Adobe Technical Communication Suite and Adobe Creative Suite. He regularly trains groups in all related applications and also consults in document conversion and template design for both structured and unstructured documents. He is an Adobe beta tester and regular Adobe representative at industry conferences.


Adobe TCS: Blending Captivate with RoboHelp


There’s more to Adobe Tech Comm Suite than just RoboHelp and FrameMaker; there is also Captivate! This dynamic, almost “self-training” eLearning tool is a tremendous “value add” to the suite for both products previously mentioned. This webinar will focus on the many ways in which Captivate videos or screen simulations can be integrated with RoboHelp. You may pause during the creation of a RoboHelp project to initiate a Captivate movie for inclusion in that project. You may also import previous saved Captivate projects into RoboHelp for step-by-step learning. RoboHelp and Captivate expert Rick Stone of Show Me Solutions will show you how.

About the presenter: Rick Stone is the instructor and co-owner of ShowMe Solutions, based in Kansas City, Missouri. Rick became an Adobe® Certified Instructor for the Adobe® RoboHelp HTML™ and Adobe® Captivate™ products after first being a long time power user. Rick is well known among the user communities and is also recognized as an Adobe Community Expert for both products. He is also recognized as a Microsoft Help MVP as well as a member of the Adobe® Captivate™ Advisory Board.

 


HYPERWRITE Sess 1) Topic-based Information Development


Topic-based, modular information development is a technique, rather than a technology. The change in writing technique from document-centric to topic-based can be a challenge for many technical writers. The biggest challenge when moving to topic-based paradigms such as DITA has proven to be the "major change in the document-centric mindset" required. The important changes in technical writing practice include the separation of content and form, using modular information units, document assembly, context-neutral writing, map and manifest files, and document assembly.

This webinar will cover:

  • Influences on technical communication approaches
  • What topic-based information development is
  • The different skills required for good topic-based writing
  • The role of semantics in single-source topic-based approaches


About the Presenter: Based in Melbourne, Australia, Dr Tony Self @hyperwrite has over 30 years of experience as a technical communicator. For over 20 years, Tony has worked in the areas of online help systems, computer-based training, and XML documents. In 1993, he founded HyperWrite, a company providing training and consultancy in structured authoring, Help systems, DITA, and technology strategy. Tony completed his PhD in semantic mark-up languages in 2011, and his book The DITA Style Guide was published in the same year. He is a member of the OASIS DITA Technical Committee and chair of the DITA Help Subcommittee, is an adjunct teaching fellow at Swinburne University, and is the Director of Training for TCTrainNet, a training initiative of tekom, the German professional association for technical communicators.


The Evolution of Technical Communication Processes


Former Adobe Product Evangelist, Thomas Aldous, now Sr. Vice President, shares his perspective on where content is going. Having worked with DITA/XML and FrameMaker for years, Tom now has expanded his vision into how to optimize content and make it more useable. In his own words:

"In the couple of decades that I have been involved in the Technical Communications industry, there has been a very interesting migration of processes and workflows.

At first, simply creating our content in a word processor was a huge productivity enhancer. We then evolved further by creating our content in standardized templates in a desktop publishing system. Lately, consumers have adopted and adapted to a mobile content interactive experience using their new tablets and smart phones.

Single sourcing content to these multiple devices in an automated fashion is the current "holy grail", but which approach is best? The current question that is begging to be asked is, so what is next?"

Knowing Tom, we can expect some highly original examples, images and useful metaphors for workflows that you probably have never thought of before. Be sure to attend this event, which is a precursor to an actual live demonstration of a dynamic solution, later in April.

About the Presenter: Thomas Aldous is Senior Vice President of Global Operations at Acrolinx. A former director of Sales and Evangelism for Tech Comm Suite with Adobe, Tom has well over 20 years experience in high level consulting implementing publishing solutions built around XML, DITA, FrameMaker and other products.


How to deliver an S1000D IETM for iPad with Adobe FrameMaker, RoboHelp and Absolute Data Group’s R4i Suite


Get ready for a deep dive into this topic with real projects and software illustrating all solution concepts. This session is a Real USER Demonstration of FrameMaker 11 interacting with the R4i CSDB for the Authoring and Validation process, before publishing from the Common Source DataBase to an S1000D IETM which will then be opened in RoboHelp to output as a fully functional HTML IETM and iPad IETM.

Demonstration includes real content:

  • S1000D Data Module DM management within a CSDB
  • Checking a DM out into FrameMaker 11 and updating content
  • Inserting a graphic & refdm via the CSDB’s R4i Cross Reference Manager
  • Saving the file and checking in to the CSDB
  • Load Media Generator & select Output Templates
  • Create the HTML IETM
  • Copy files into RobHelp Project directory including graphics
  • Open RoboHelp Project
  •  Import all documents into Project
  • Add TOC entry to Project
  • From RoboHelp generate:
    • HTML Help and demonstrate capability
    • iPad IETM and demonstrate capability

About the Presenter: Tammy Halter is the founder and sole Director of Absolute Data Group, with over 17 years experience in the info technology field; including SGML/XML publishing, S1000D Interactive Electronic Technical Manual IETM  and IETP delivery, combined with doc management experience with various solution companies. Tammy has been a technical trainer, support engineer and project manager for several SGML software Distributors over the years, and was the Frame Product Engineer, Asia Pacific & Latin America for Adobe Systems in 1997.


FrameMaker 11 for Word Users: Sess 5) Managing styles, catalogs and format overrides for text, tables and graphics


By popular demand, we continue our series of FrameMaker 11 power features that are ideal for Word users, by covering the powerful tools for managing styles and catalogs. This webinar will also be of high interest to FrameMaker users with older versions e.g. FM 7.

When working with unstructured documents, one of the biggest challenges is maintaining style conformance, and either avoiding or correcting format overrides. FrameMaker is unique in that it provides separate catalogs for a paragraphs b character styles c tables styles and d object styles [graphic objects and anchored frames]. In this webinar you will learn how to:

  • Locate and eliminate unwanted styles in all categories
  • How to create custom displays that only present the styles you wish available during certain times
  • Globally updating Table styles, including margins, rules and shading
  • How to globally update Object Styles, which change anchored frame positioning and display or positioning of graphic objects
  • How to swiftly import any category of catalogs from one document into another or an entire Book

The addition of Object Styles for global update control over graphics and anchored frames tremendously increases your control over document integrity. Attend this webinar and find out just how far you can go!

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


Tech Comm Suite "out of the box" publishing HTML5 to Tablets via RoboHelp


Several past webinars have focused on the mechanics of setting up a custom project with your desired layout and features in RoboHelp 10 for publishing to multiscreen HTML5 for tablets and other devices.In this webinar, we spent some time showing just how much you can do via Tech Comm Suite, when publishing from FrameMaker source files, with absolutely no set up at all!

When Adobe Tech Comm Suite is installed, special RoboHelp default project files are installed within FrameMaker, allowing you to get decent HTML5 output with the "publish" function, based on styles established in FrameMaker. Although you may wish to customize these built-in files, or build your own RoboHelp project to guide layout and formatting, this webinar will show you:

  • How styles are auto mapped "out of the box" with the DEFAULT RoboHelp project in FrameMaker
  • Some document types you may wish to avoid
  • How to make allowances for templates defined for paper and PDF when using defaults to publish to HTML5 for tablets.

In a nutshell, "you can do it too!"

About the Presenter: Maxwell Hoffmann, Adobe's Global Product Evangelist for Tech Comm Suite, has extensive tech comm publishing experience, having worked for a variety of publishing vendors and translation agencies before coming on board with Adobe. He is a former FrameMaker product marketing manager with Frame Technology before Adobe acquired the product, and has trained over 1,200 people in scalable publishing solutions over the years.


FrameMaker 11 Classroom in a Book: meet the author, see it on iPad!


Have you heard the news? Adobe FrameMaker 11 Classroom in a Book is now available from Adobe Press. This workbook is designed to help novice and intermediate-level users get up to speed quickly on FrameMaker 11. In addition to helping you develop document design and book management skills, this book provides the best way to avoid the common pitfalls that accompany the “I know Word, therefore I already know FrameMaker” mindset.

In this recorded webinar, you will have to opportunity to meet the author, Adobe Certified Instructor Barb Binder of Rocky Mountain Training. She brings 20 years of FrameMaker training to the table, and she can’t wait to show you her book, and to demonstrate some of the easy, yet powerful FrameMaker 11 features. Barb answers a variety of questions about how and why she wrote the book. The last portion of her presentation is a tour of her eBook on an iPad, and she shares several "live" training examples from the book in FrameMaker 11, so you can see first hand just how useful her guidance is.
 

About the Presenter: Barb Binder is an Adobe Certified Instructor and the owner of Rocky Mountain Training. When she’s not teaching grown-ups how to use Adobe software, she’s at Winter Park teaching kids how to ski. -- She has been an Adobe Certified Instructor since 1997, and is currently certified on FrameMaker, InDesign, Photoshop, Illustrator, Acrobat, InCopy and the Digital Publishing Suite. Her company, Rocky Mountain Training was one of the early adopters of online, interactive training delivery. Students attend classes from locations in North America, South America, Europe and even Australia.


FrameMaker 11 for Word Users: Sess 4) FrameMaker for Word Users: Books, multiple versions from single source files, TOC/IX and Xrefs


Discover how "unstructured" FrameMaker 11 can end "growing pains" and production headaches that occur when your workload and production scale outgrows the bandwidth Word was designed for.

Session 4 FrameMaker for Word Users: Books, multiple versions from single source files, TOC/IX and Xrefs
Divide and conquer: segregate your project via chapters or sections in hierarchical books to control what will and won't print during draft stage. Discover conditional text, user variables and other tools for making multiple versions from single-sourcing. Tech Comm Product Evangelist, Maxwell Hoffmann covers all of this and more.



Globalization Series: Session 2) Optimizing unstructured FrameMaker documents for translation/localization


For FrameMaker users, there are a number of steps that can improve both workflow and document quality for translation. This two-part series will cover two areas where simple steps can make a difference.

Session 2 Optimizing unstructured FrameMaker documents for translation/localization

Since a sizeable portion of FrameMaker users continue to create unstructured documents, this session will focus on simple steps to clean up such documents for optimized translation. In this session you will learn:

== Hidden trouble-spots in tables and other confining containers

== One simple step in document review that can eliminate hours of unwanted project time

== Alternatives to text layers in graphics

== The top page layout "design traps" to avoid that can lead to costly, post-translation format fixes

In this session Adobe Product Evangelist, Maxwell Hoffmann, uses his background in translation/localization to help you determine simple steps you can take to make your unstructured FrameMaker document structure more "nimble" for the translation process. Many principles shared are universal in nature and would apply to documents authored by other products as well.


FrameMaker 11 for Word Users: Sess 3) Page layout, anchored frames and rich graphics


Discover how "unstructured" FrameMaker 11 can end "growing pains" and production headaches that occur when your workload and production scale outgrows the bandwidth Word was designed for.

Session 3 FrameMaker for Word Users: Page layout, anchored frames and rich graphics
Tech Comm Product Evangelist, Maxwell Hoffmann will walk you through how master pages are created and managed, versatile options for globally changing how certain graphics are positioned and how to instantly generate hyperlinked tables of parts, views or animations from 3D diagrams and rich media graphics.


Introduction to CSS in RoboHelp


RoboHelp's cascading style sheet CSS editor offers a powerful, flexible way to format content in your projects. For example, if you format all the subheads in a project one at a time using the formatting toolbar, then have to reformat them one at a time for a font change, you'll love being able to reformat them all at once with a dozen mouse clicks by using styles. This power applies to any RoboHelp project output, and is crucial if you want to go mobile or use the HTML5 outputs in RoboHelp 10.

Some find CSS to be arcane and mysterious. What is a <div> anyway? And more… This webinar answers these questions. You'll get:

  • An overview of CSS concepts, new concepts like absolute vs. relative size units, and trends like CSS2 vs. CSS3 and media queries.
  • A light overview of CSS coding.
  • A review of the eight style categories offered by the RoboHelp 10 style editor.
  • A review of why bulleted and numbered lists in old projects may break when opened in RoboHelp 8, 9, or 10, and what to do about it.

About the presenter: Neil is an internationally known consultant, strategist, developer, and trainer for online content in all forms from traditional online help to mobile. Neil is a long-time RoboHelp consultant and trainer, and is certified in other help authoring tools and the Viziapps app development platform. He provides these services through Hyper/Word Services www.hyperword.com. He is an STC Fellow and the founder and manager of the Bleeding Edge stem at the STC summit. You can reach him at nperlin@nperlin.cnc.net.


A practical demonstration of the Top 10 Reasons to move from MS Word to Adobe FrameMaker 11


You have read the article, now see Adobe FrameMaker 11 in action, and see the benefits of why FrameMaker should be your first choice, when MS Word has reached its functional limit. Tammy will walk you through the top 10 features highlighted in the article, based on actual customer feedback:

  • Reliable Styles

  • Robust Numbering

  • Large File handling

  • Image Display options

  • Robust and customizable TOC, LOF, LOT

  • Complex and customizable numbering

  • Automatic update of referenced material links

  • Customizable Warning, Caution, Note symbols as part of style

  • Drag’n’drop capability at File and Book level

  • Easy insertion and management of Amendment Numbering

... plus a few more …

About the Presenter:
Tammy Halter is the founder and sole Director of Absolute Data Group, with over 17 years experience in the information technology field; including SGML/XML publishing, S1000D Interactive Electronic Technical Manual IETM  and IETP delivery, combined with document management experience with various solution companies. Tammy has been a technical trainer, support engineer and project manager for several SGML software Distributors over the years, and was the Frame Product Engineer, Asia Pacific & Latin America for Adobe Systems in 1997. Tammy is a winner of numerous awards in the industry and a speaker at several industry programs.


FrameMaker 11 for Word Users: Sess 2) Tables, tabs, global cautions and warnings


Discover how "unstructured" FrameMaker 11 can end "growing pains" and production headaches that occur when your workload and production scale outgrows the bandwidth Word was designed for.

Session 2 FrameMaker for Word Users: Tables, tabs, global cautions and warnings
Learn how to define and globally update specific table styles that control placement, margins, ruling and shading. Also discover the best techniques for globally updated caution or warning boxes which include artwork. Tech Comm Product Evangelist, Maxwell Hoffmann will show you how to leverage powerful features on Reference Pages, with referenced text and graphics and more.


FrameMaker 11 for Word Users: Sess 1) Converting Word docs to FrameMaker


Discover how "unstructured" FrameMaker 11 can end "growing pains" and production headaches that occur when your workload and production scale outgrows the bandwidth Word was designed for.

Session 1 Converting Word docs to FrameMaker
Basic steps for converting Word files to FrameMaker are relatively simple, but best practices can save you hours of corrective reformatting and make documents more nimble for editing and language translation. Tech Comm Product Evangelist, Maxwell Hoffmann shares powerful time savers, including how to convert embedded graphics into referenced graphics and template management.


Cognitive Design for UA Series: Session 3: Integrated Learning: Building Customer Loyalty


This 3-part webinar looks at users as learners, and applies ideas from cognitive development theory to the design and execution of user assistance. The practical illustrations in these seminars are based on using DITA structures.

Session 3: Integrated Learning: Building Customer Loyalty

The results of collective know-how from crowd sourcing, social media and related techniques can be used to create learning materials that are, themselves, circulated to widen the community:

  • How we can profit from what happens at the top of the cognitive spiral
  • Creating communities of knowledge - it's not just technology
  • Generating learning objects from the crowd SCORM, etc. - reuse with high added value.

About our Presentor: Ray Gallon, owner of Culturecom, a content consultancy, has practiced communication over three decades in many forms. Before technical communications, he worked in radio journalism; he is a frequent speaker on technical communications issues, and is currently a board member of the Society for Technical Communication STC.


Finalyser: PlugIn- and ExtendScript-Collection for FrameMaker 11


In this "how to" webinar, SQUIDDS will explain how easy is to use the PlugIn and ExtendScript Collection Finalyser for Adobe FrameMaker 11. With this Tool you can transfer documents and books in separate directories or assign graphic objects a background. In the webinar SQUIDDS will show, how Finalyser works:

Book transfer

  • Different ways to transfer your book
     
  • Transfer retain directory structure of all components in the target directory
  • Transfer 1 target directory each for book/chapter, text insets and graphics
  • Explain and show of the transfer dialogs

Creating backgrounds for graphic objects

  • How to define the configuration
     
  • Insert the graphic object
  • Assign a background to selected graphic object within an anchored frame
  • Assign a background to all graphic objects within an anchored frame

Presenter: Georg Eck Owner and Managing Director of SQUIDDS ek is an expert in all phases of technical documentation, including solutions with licenses and tools like FINALYSER for an automated process and terminology checking. He has designed workflows to create 3D image integration, DITA and unstructered technical documentation with FrameMaker, as well as database publishing for part lists and web-based online Help.


Cognitive Design for UA Series: Session 2: Empowering User/Learners Through Cognitive Development


This 3-part webinar looks at users as learners, and applies ideas from cognitive development theory to the design and execution of user assistance. The practical illustrations in these seminars are based on using DITA structures.

Session 2: Empowering User/Learners Through Cognitive Development
Think of user assistance as a learning experience meant to empower users through the acquisition of basic concepts; we tech communicators also benefit from cognitive development methodologies:

  • How cognition works - the cognitive spiral
  • Nemetics approach to creating Kanban information
  • How to seamlessly integrate concepts into DITA task topics

About our Presentor: Ray Gallon, owner of Culturecom, a content consultancy, has practiced communication over three decades in many forms. Before technical communications, he worked in radio journalism; he is a frequent speaker on technical communications issues, and is currently a board member of the Society for Technical Communication STC.


Think outside box Sess 2) Demos of live examples showing benefits of custom structure


Although FrameMaker 11 works as an excellent XML or DITA authoring solution, conforming to "standards," there are many customers that can benefit from customized structure. Fortunately, FrameMaker gives users the option of creating "pure" DITA document structure, or XML structure customized to more closely meet their needs. There are a number of reasons for considering customized XML structure:

  • purposed based labels for elements can dramatically reduce the learning curve
  • specific industry or corporate content doesn't always fit nicely with the "box" of a generic standard
  • it certainly does make sense to keep standards in mind, and to design customization as close to standards as possible, so migration to the standard structure is simpler, if required in the future.


Session 2 Hybrid publishing: mixing XML structure with unstructured content
The second session will extend customized structure in FrameMaker into multi-document publishing. Discover how and when it can be a good idea to combine XML documents with unstructured files. This workflow can be beneficial for corporations undergoing a step-by-step migration who need immediate publishing results.

About the presenter: Dustin Vaughn is a Consultant in the Print and Publications business unit at Adobe Systems. His expertise is in the Adobe Tech


Think outside standards box: Sess 1) Considerations for choosing custom or standard XML structure


Although FrameMaker 11 works as an excellent XML or DITA authoring solution, conforming to "standards," there are many customers that can benefit from customized structure. Fortunately, FrameMaker gives users the option of creating "pure" DITA document structure, or XML structure customized to more closely meet their needs. There are a number of reasons for considering customized XML structure:

  • purposed based labels for elements can dramatically reduce the learning curve
  • specific industry or corporate content doesn't always fit nicely with the "box" of a generic standard
  • it certainly does make sense to keep standards in mind, and to design customization as close to standards as possible, so migration to the standard structure is simpler, if required in the future.

Session 1 Considerations for choosing custom or standard structure
This session will shows actual examples of improved publishing processes that result from intelligent customization of XML structure. Customization may be obvious in element display, or may involve clever, automated insertion of elements based on meta-data.

About the presenter: Dustin Vaughn is a Consultant in the Print and Publications business unit at Adobe Systems. His expertise is in the Adobe Tech


Globalization Series: Session 1) Using PDF Collaborative Review with FrameMaker for In-Country-Review (ICR)


For FrameMaker users, there are a number of steps that can improve both workflow and document quality for translation. This two-part series will cover two areas where simple steps can make a difference.

Session 1 Using PDF Collaborative Review with FrameMaker for In-Country-Review ICR

ICR can potentially be one of the biggest headaches in a translation project. Let ENLASO show you the ideal way to use FrameMaker’s PDF review capabilities for maximum benefit. In this session you will learn:

  • Basic guidelines for setting up ICR and selecting appropriate staff
  • How to create PDF docs from FrameMaker that can be annotated with Free Acrobat Reader, or collaboratively in an Acrobat.com “cloud”
  • What the preferred annotation editing tools are in Acrobat to make change requests crystal clear collaboratively during a shared review.

Join the experts from ENLASO to determine the simple steps you can take to move through a more economical review cycle and how to avoid unnecessary “clean up” expenses after translation. ENLASO Corporation is an ISO 9001:2008 certified company, offering full-service language translation and localization solutions for many industries, from medical and life sciences to eLearning and training. ABOUT THE PRESENTER: Judith Soloduk, Senior Localization Strategist at ENLASO, is a seventeen-year veteran of the localization industry and has held positions on both the production and sales fronts of the industry.


Cognitive Design for UA Series: Session 1) Users become learners


This 3-part webinar looks at users as learners, and applies ideas from cognitive development theory to the design and execution of user assistance. The practical illustrations in these seminars are based on using DITA structures.

Session 1: Users Become Learners
To be effective, user assistance needs to help users learn principles that they can transfer from one use case to another:

  • From minimalism to Kanban information
  • User assistance as a subsystem
  • Real-world example of embedded, progressively disclosed UA, using DITA.

About our Presentor: Ray Gallon, owner of Culturecom, a content consultancy, has practiced communication over three decades in many forms. Before technical communications, he worked in radio journalism; he is a frequent speaker on technical communications issues, and is currently a board member of the Society for Technical Communication STC.


DITA SPECIALIZATION SERIES: Session 2) DITA Specialization: live, dynamic examples


Topic-based and structured authoring offer many advantages, especially with DITA. Many people feel that they must adhere to the "standard" definition of DITA. While this can be the best route in some instances, there are tremendous advantages in DITA Specialization, which can automate a variety of tasks associated with document structure and formatting. Benefits of DITA Specialization can be magnified by the number of target languages that you translate into. This 2-part series will cover first the strategy and planning phases, then show actual live examples of DITA Customization.

Session 2 DITA Specialization: live, dynamic examples

This second session will focus on actual working examples of specialized DITA in FrameMaker 11. You will see live documents with relatively simple specialization that enables a variety of transformations to occur automatically. This recorded session also includes downloadable files which you can use for your own hands-on.

Your "take-aways" from this series will be a determining if DITA Specialization is right for you and b how to actually accomplish it. Join Adobe's Tom Aldous, Director, Global TechComm Business Development and Product Evangelism, as he guides us on this fascinating technical journey. Before joining Adobe, Tom spent over 20 years as a consultant, frequently specializing in complex DITA and XML projects which required specialization for industries ranging from nuclear power to financial.


DITA SPECIALIZATION SERIES: Session 1) Modeling DITA Specialization


Topic-based and structured authoring offer many advantages, especially with DITA. Many people feel that they must adhere to the "standard" definition of DITA. While this can be the best route in some instances, there are tremendous advantages in DITA Specialization, which can automate a variety of tasks associated with document structure and formatting. Benefits of DITA Specialization can be magnified by the number of target languages that you translate into. This 2-part series will cover first the strategy and planning phases, then show actual live examples of DITA Customization.

Session 1 Modeling DITA Specialization


In this session, we examine the process of analyzing your DITA needs and determining where specialization is most appropriate and potentially the most powerful. Find out how to analyze your content and build the right road map before beginning the specialization process.

Your "take-aways" from this series will be a determining if DITA Specialization is right for you and b how to actually accomplish it. Join Adobe's Tom Aldous, Director, Global TechComm Business Development and Product Evangelism, as he guides us on this fascinating technical journey. Before joining Adobe, Tom spent over 20 years as a consultant, frequently specializing in complex DITA and XML projects which required specialization for industries ranging from nuclear power to financial.


Session (2) Book building, hyperlinks, tables & more in FrameMaker 11


Session 2 Book building, hyperlinks, tables & more in FrameMaker 11
Discover the power of book building, with the ability to make links across documents, and from graphic objects to text. Use special pods to monitor embedded info in index markers, referenced graphics and more. Discover just how easy it is to customize ordering of elements in TOCs, Indices, List of Tables and more. Find out how table formats may be saved with specific paragraph styles assigned to columns.

About the presenter: Maxwell Hoffmann, Adobe’s Global Product Evangelist for Tech Comm Suite, will draw from years in the translation industry, where he frequently published projects in both Word and FrameMaker.


Session (1) Page Layout, formatting and rich media in FrameMaker 11


Now, more than ever before, FrameMaker can be the next logical “step up” for a segment of Microsoft Word users. Although it is possible to achieve powerful results with Word when enough time and effort is applied, there is a tipping point in which your workload may have “outgrown” Word’s bandwidth and capabilities. This 2-part series will focus on the “unstructured” mode of authoring in FrameMaker for generic yet powerful tech comm content. This series will cover:

  • how to swiftly modifying or creating templates
  • handle pagination exceptions without the use of section breaks
  • granular control over placement of tables and anchored frames
  • and a whole lot more

Session 1 Page Layout, formatting & rich media in FrameMaker 11
Find out how to use templates that ensure consistent results between all users. See the simple use of page header/footer tools that go far beyond “Quick Parts.” Locate and correct format overrides. Create automatic parts list tables hyperlinked to 3D graphics.


About the presenter: Maxwell Hoffmann, Adobe’s Global Product Evangelist for Tech Comm Suite, will draw from years in the translation industry, where he frequently published projects in both Word and FrameMaker.


Merged Help Magic with RoboHelp


 Learn how to easily and expertly create merged webhelp systems in RoboHelp 10. Lightext will demystify the process of merging multiple help projects into one seamless online library. In this session you will learn what a merged help system is and why you may want to create one. Lightext will walk through building a merged help system and show samples of libraries that have already been created. This webinar will cover:

  • Creating a parent project
  •  Merging the child subordinate projects into the parent project
  • Setting up the first page redirect
  • Creating links between projects
  • Creating the merged webhelp output
  • Testing the output
  • Developing topics for an instructional project including, What's New, Helpful Hints, and Revision pages.
  • Managing the merged help system
Presenters: This eSeminar is features Beth Gerber, President of Lightext, Inc. Lightext is a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry. Lightext is also an Authorized Adobe Training Center located in Arcadia, California. www.lightext.com


Mobile Goes Global


Back in the day, just a few years ago, content strategy was an in-country affair and the distribution focus was mainly the desktop web. Well, not anymore. These days, even the smallest company is shipping globally at FCS. In addition, much of the world consumes content on a mobile device, not on a computer. Put it all together and you can see the imperative to deliver multi-lingual content on mobile devices. Are you ready?

In this webinar, Val Swisher will discuss the specific challenges facing global mobile content. She will articulate the issues many companies are grappling with as they roll out content to mobile devices around the world. Val will also provide guidelines and a framework for thinking through how to globalize your content for presentation on mobile devices worldwide.


Planning Your Global Content Strategy


You’re taking the plunge into content strategy. You are busy auditing your content, modeling it, and coming up with recommendations. Well, hold on a minute! Have you thought about your entire customer base? Yes, I mean all of those customers who are in other markets outside of your geography? Content strategy doesn’t end when you reach your country’s borders. Taking your strategy all the way through localization and translation is a critical and often overlooked part of the overall process. In this session, Val Swisher will help you understand what a global strategy is and why it’s important. We will discuss ways to think about your content strategically so you can grow from your source market to other markets around the world.


Session 5) RoboHelp 10 Help productivity features and context-sensitive help (CSH) for mobile apps


Session 5 RoboHelp 10 Help productivity features and context-sensitive help CSH for mobile apps
November 28: “There’s an app for that!” Now, RoboHelp 10 extends it Help publishing capabilities to context sensitive help and embedded apps for certain tablet devices. Find out how.

Presenter: Maxwell Hoffmann is Adobe’s Product Evangelist for Tech Comm Suite. A former product manager for FrameMaker at Frame Technology prior to product acquisition by Adobe, Hoffmann also spent a dozen years doing multi-lingual production in the language translation industry. Hoffmann has also provided face-to-face, hands-on training to over 1,200 people in scalable authoring solutions. He has also managed “high page count” projects in DITA, XML and most common authoring tools as well as FrameMaker and RoboHelp.


Publishing Policies and Procedures for Multiple Channels, Formats and Screens


Having procedures, training guides and user manuals available on multiple devices is becoming a business objective in many corporations. We’ll take sample procedures and describe best practices for creating content that will be output to multiple devices and at the same time, learn how RoboHelp 10 provides an easy solution for making this possible. Join the experts from Lightext.com, Beth Gerber and Pam Harrison, for guidelines in effectively using RoboHelp 10 in this versatile workflow.


Adopting DITA to Reduce Costs and Increase Productivity--Backing up your Claims


When managers develop business cases to support a move to the OASIS DITA Standard, they must estimate a Return on Investment ROI. Decision-makers require that the investment required in tools, training, and process change be recouped within a reasonably short time span, often one to two years, at least for the cost of tools acquisition and implementation. Business cases often include predictions of decreased costs for translation and increased productivity from reductions in formatting activities and the direct reuse of standard content rather than through duplication or cut-and-paste. After implementation, managers are charged with comparing their predictions to the actual cost reductions to prove that they have achieved their goals and to predict future savings.

Dr. JoAnn Hackos reports on the results of the 2012 CIDM Center for Information-Development Management business survey. The survey asks manager what predictions they included in their business cases for DITA adoption, whether those predictions were accurate, and whether they have continued to experience reduced costs and increased productivity. The results of the 2012 survey are compared with the results of the 2010 survey. Dr. Hackos presents several case studies that provide examples of cost reduction and productivity increases experienced by CIDM members.

Dr. JoAnn Hackos, is the President of Comtech Services, Inc. and the Director of The Center for Information-Development Management CIDM.


Structured authoring: getting from point A to point B


This webinar will highlight the challenges, risks, and top techniques to assure successful XML adoption within your company and help you to quantify your ROI and business case for your organization’s leadership. The challenge: companies with existing unstructured content that plan to migrate to XML structured content formats often struggle with the details of how to accomplish the migration. 

Attendees will learn about:

  • Full CMS integration with both XML/DITA authored content AND pre-existing unstructured FrameMaker content, and how to manage such mixed content to best effect.
  • How to achieve the lowest total cost of output with CMS control of translation, re-use optimization and integrated workflow capabilities
  • How to master robust yet flexible output/publishing options with ADOBE TCS publishing suite.

Our guest speakers: Jacquie Samuels is an Information Architect, Senior Information Developer, and CMS Consultant. She also has an extensive background in technical writing and editing and is AIIM certified in SharePoint and has a certificate of Information Management from the University of Toronto. Suzanne Mescan, Vice President of Marketing for Vasont Systems, has more than 25 years of experience in all aspects of the information management and publishing industry. Suzanne has authored numerous articles about content management for industry publications and has delivered presentations to a variety of professional organizations.

 


Employing a Flexible Interaction Language Scheme with User Defined Variables (UDVs)


User Assistance UA professionals are often faced with situations where software applications need to support multiple computing devices, multiple input mechanisms and many human interactions at the same time. This means that the majority of mainstream customers are going to need help from us to learn the language of touch, hand gestures, voice, and more.

When it comes to writing procedures we all need to make an important decision. Do we want to use a generic set of verbs that support all the different types of interactions designed into our software? Or, do we want to customize the content for specific types of interactions?

If you decide to customize your verbs for multiple interaction types, then you definitely want to take advantage of User Defined Variables UDVs in RoboHelp 10. Adding UDVs into your procedure steps automates the process of adjusting verb choices for different interaction types. Even if you are currently only using generic verbs, you may want to use UDVs. That way if you change your approach in the future it will be easy to add support for multiple interaction types. UDVs have many uses in RoboHelp projects. You may already be using them for brand names or user interface terms. This webinar by UA expert Joe Welinske describes how to use UDVs for specifying interaction types.


Session 4) Using new RoboHelp 10 features to make content more searchable


Session 4  Using new RoboHelp 10 features to make content more searchable
November 14: Discover how new enhancements within RoboHelp 10 and Tech Comm Suite give you tighter control over your customer’s search experience. Ensure that search queries will be accurate and relevant.

Presenter: Maxwell Hoffmann is Adobe’s Product Evangelist for Tech Comm Suite. A former product manager for FrameMaker at Frame Technology prior to product acquisition by Adobe, Hoffmann also spent a dozen years doing multi-lingual production in the language translation industry. Hoffmann has also provided face-to-face, hands-on training to over 1,200 people in scalable authoring solutions. He has also managed “high page count” projects in DITA, XML and most common authoring tools as well as FrameMaker and RoboHelp.


It's All About Structure! Why Structured Content Is Increasingly Becoming A Necessity, Not An Option


Structured content. XML. Content reuse. Single-sourcing. We've been talking about these techniques, standards and approaches for years. And yet, many organizations still aren't producing semantically-enriched, machine-readable, consistently structured content. But, that's got to change. Scott Abel, The Content Wrangler, will explore the many reasons why we must adopt a structured XML, single-source approach to creating, managing and delivering content if we are to succeed in the global, mobile world in which we live.

Speaker Profile:

Scott Abel, aka The Content Wrangler, is an internationally-recognized technical communication professional and content management strategist whose strengths lie in helping global organizations improve the way they author, maintain, and deliver information. In addition to his popular business blog, TheContentWrangler.com, an online resource for content professionals with an interest in content management, content standards and content technologies, Scott maintains several online communities on Facebook and Linkedin, and is a popular and influential technology blogger on Twitter. He also manages the social networking activities for several software and services firms in the high technology and digital mobile publishing arenas.


Content Strategies for the Real World


There is a lot of talk these days about content strategy. Recent discussions on content strategy have been stressing considerations such as addressing the mobile user and leveraging content as a strategic marketing resource. These are all important and beneficial points. An effective content strategy will factor in a wide range of considerations in order to equip an organization to engage customers on any channel and at any point in the relationship lifecycle.

This presentation will take a look at a number of real-world examples of how content strategies have been framed and implemented in a number of industry sectors. Examples will be used to demonstrate the elements that a practical content strategy must contain if it is going to have a beneficial and long-standing impact for organizations and their customers. Join Joe Gollner, leading industry expert and consultant with Gnostyx.com, for guidance through the many significant issues that must be addressed to achieve these goals.


Session 3) Publishing unstructured or XML content from FrameMaker 11 to tablets


Session 3 Publishing unstructured or XML content from FrameMaker 11 to tablets and productivity enhancements
October 30: Regardless of whether you author regular unstructured content, or DITA/XML in FrameMaker 11, now Tech Comm Suite 4 allows a few mouse clicks to publish your content to HTML4 multiscreen, ePub2, ePub3 or both Kindle formats.

Presenter: Maxwell Hoffmann is Adobe’s Product Evangelist for Tech Comm Suite. A former product manager for FrameMaker at Frame Technology prior to product acquisition by Adobe, Hoffmann also spent a dozen years doing multi-lingual production in the language translation industry. Hoffmann has also provided face-to-face, hands-on training to over 1,200 people in scalable authoring solutions. He has also managed “high page count” projects in DITA, XML and most common authoring tools as well as FrameMaker and RoboHelp.


Streamlining the Approval Process of Policies and Procedures via RoboHelp


Obtaining approvals on policy and procedures can be a painstaking and complex process.  Using the Content Review tool, which has been improved in RoboHelp Version 10, learn how this process can be simplified and managed.  In this webinar, Lightext will demonstrate strategies for:

  •  Handling multiple reviews

  • Tracking reviewers' edits

  • Techniques for shortening the approval process

  • Providing the reviewer with a webhelp to .chm sample

  • Simultaneously managing content that is being developed, out for review, and approved for publishing

Presenters: his eSeminar is hosted by Beth Gerber, President of Lightext, Inc. Lightext is a technical writing and training consulting firm specializing in policy and procedure development and instructional design and delivery for the financial services industry.  Lightext is also an Authorized Adobe Training Center located in Arcadia, California. www.lightext.com


End-to-End Microsoft SharePoint integration with Adobe RoboHelp 10


Microsoft SharePoint is a growing platform for multi-author teams who need to keep their content synchronized. A growing share of SharePoint users now access their content from mobile devices and tablets. Adobe RoboHelp 10 provides an easy way to publish Multiscreen HTML5 directly to a SharePoint site to facilitate those devices. At the same time, the workflow provides version and source control integration between RoboHelp and SharePoint. This allows for files to be checked in and out. Authors can also publish native SharePoint files .aspx directly to a SharePoint site from within RoboHelp.

In this eSeminar you will learn how to:

  • Publish native Microsoft SharePoint .aspx format directly to a document library.
  • Reuse shared assets from a common repository on a shared location using RoboHelp’s Resource Manager
  • Use SharePoint as your source control tool with Check-in, Check-Out of files and keeping a history of your topic content all from a convenient toolbar right within RoboHelp.
  • Improve the Search Experience by taking advantage of both SharePoint and RoboHelp’s search capabilities.
  • Use SharePoint to facilitate RoboHelp’s PDF Review and Collaboration workflow to keep authors and subject matter experts in sync.
  •  

Presenters: This eSeminar is hosted by Adobe Certified RoboHelp Instructor John Daigle. John teaches and consults Adobe RoboHelp and Adobe Captivate and is based in Evergreen, Colorado. www.showmethedemo.com.


Session 2) Multichannel, multiscreen publishing workflow using RoboHelp and Tech Comm Suite


Session 2 Multichannel, multiscreen publishing workflow using RoboHelp and Tech Comm Suite
October 11: RoboHelp 10’s new ability to publish to HTML5 multiscreen enables swift single source publishing to tablets and mobile devices as well as desktop HTML. Discover how much more flexible your Help output can be.


Presenter: Maxwell Hoffmann is Adobe’s Product Evangelist for Tech Comm Suite. A former product manager for FrameMaker at Frame Technology prior to product acquisition by Adobe, Hoffmann also spent a dozen years doing multi-lingual production in the language translation industry. Hoffmann has also provided face-to-face, hands-on training to over 1,200 people in scalable authoring solutions. He has also managed “high page count” projects in DITA, XML and most common authoring tools as well as FrameMaker and RoboHelp.


Debugging XSLT with FrameMaker 11


In this presentation, hear Lynne Price of Text Structure Consulting illustrate how a developer can use new FrameMaker 11 features to test and maintain XSLT code. The speaker will use an XSLT advanced run to transform all files in a test suite and examine the results using XPath to find particular structures, make changes, and repeat the process until correct results are produced.


Session1) Collaborative Review Workflow for FrameMaker 11 and RoboHelp 10 using Acrobat.com


TOPICS
Session1  Collaborative Review Workflow for FrameMaker 11 and RoboHelp 10 using Acrobat.com “cloud”
September 28: Discover how a team can collaborate on review, requiring no license. Comments and annotations may be imported  “in place” into FrameMaker 11 or RoboHelp 10 via Tech Comm Suite 4

Session 2 Multichannel, multiscreen publishing workflow using RoboHelp and Tech Comm Suite
October 11: RoboHelp 10’s new ability to publish to HTML5 multiscreen enables swift single source publishing to tablets and mobile devices as well as desktop HTML. Discover how much more flexible your Help output can be.

Session 3 Publishing unstructured or XML content from FrameMaker 11 to tablets and productivity enhancements
October 30: Regardless of whether you author regular unstructured content, or DITA/XML in FrameMaker 11, now Tech Comm Suite 4 allows a few mouse clicks to publish your content to HTML4 multiscreen, ePub2, ePub3 or both Kindle formats.

Session 4  Using new RoboHelp 10 features to make content more searchable
November 14: Discover how new enhancements within RoboHelp 10 and Tech Comm Suite give you tighter control over your customer’s search experience. Ensure that search queries will be accurate and relevant.

Session 5 RoboHelp 10 Help productivity features and context-sensitive help CSH for mobile apps
November 28: “There’s an app for that!” Now, RoboHelp 10 extends it Help publishing capabilities to context sensitive help and embedded apps for certain tablet devices. Find out how.

Presenter: Maxwell Hoffmann is Adobe’s Product Evangelist for Tech Comm Suite. A former product manager for FrameMaker at Frame Technology prior to product acquisition by Adobe, Hoffmann also spent a dozen years doing multi-lingual production in the language translation industry. Hoffmann has also provided face-to-face, hands-on training to over 1,200 people in scalable authoring solutions. He has also managed “high page count” projects in DITA, XML and most common authoring tools as well as FrameMaker and RoboHelp.


Part 1: Taking Advantage of RoboHelp 10 Authoring Enhancements for Policy and Procedure Development


Watch Part 1 of a 3-part series to learn about updates to the authoring environment in RoboHelp 10 related to improvements in developing policy and procedure as well as training content. Relevant product improvements include css enhancements, reusable content, revised templates and more. Join the experts from Lightext.com, Beth Gerber and Pam Harrison, for guidelines on using recently released RoboHelp 10 in the most effective manner for this important work. Live demos of RoboHelp 10 features using actual projects are shared. Although the focus is on Policies & Procedures, the workflow and features used are applicable to all industries and most tech comm projects.


Multi-screen Help Authoring


For the last thirty years or so the designers of personal computing software have had a fairly consistent canvas with which to work. Viewing screens for most computers have been in a range of approximately 10-14 diagonal inches. Screen resolutions in the past twenty years have been fairly static as well. It was possible to deliver our user experience in one presentation flavor. The UI would scale automatically from desktop to laptop and even to netbook. UA designers enjoyed not having to worry very much about how our information would look and feel on different displays.

This has changed quickly and dramatically. The Smartphone storm kicked off by the iPhone created enormous demand for devices with dimensions of less than three inches on a side. Similarly, Apple’s launch of iOS sparked a furious drive by software developers to create applications to fit this new form factor. Whether we are doing Help for native OS apps or presenting content in a mobile browser, we need to address the wide and growing fragmentation of devices.

One possible solution lies with multiscreen authoring for a responsive design. HTML 5, partnered with CSS3 and JavaScript, offers a way to single-source our content in an intelligent and scalable way. Products like RoboHelp 10 include support for this as well as conditional text and user-defined variables.

Join Joe Welinske in this session which will introduce the concept of responsive design and multiscreen authoring. It will include demonstrations of how to craft your content to support varying screen dimensions and user interaction types like touch and hand gestures.


Become an eBOOK Publisher for eReaders, Desktop, Mobile and Tablet Devices


Technical documentation teams are now moving Policies and Procedures project content from the desktop to mobile devices and tablets. Adobe RoboHelp 10 supports the new ePub 3 and ePub 2.0.1 as well as the Kindle Fire KF8 formats. The publishing targets are eBook readers such as Amazon Kindle, Barnes & Noble's, Nook, etc. as well as tablets users Apple iPad, Samsung Galaxy, BlackBerry Playbook, etc. and even smartphones such as Motorola's Droid and Samsung's Galaxy S series.

In this eSeminar you will learn how to:

  • Prepare an existing RoboHelp project for generating to many devices using the new eBook Single Source Layout.
  • Optimize content maximum compatibility to adapt and accommodate a growing number of eBook readers and mobile devices.
  • Create an eBook Single Source Layout for ePub 3 and Kindle Book.
  • Enter Meta Information including publisher and copyright info as well as a Cover Image.
  • Validate the content in accordance with requirements of the Apple Store.
  •  

Presenters: This eSeminar is hosted by Adobe Certified RoboHelp Instructor John Daigle and his guest, Kevin Siegel. John teaches and consults Adobe RoboHelp and Adobe Captivate and is based in Evergreen, Colorado www.showmethedemo.com. Kevin Siegel is founder of IconLogic and develops courseware for Adobe RoboHelp and many other Adobe products. He distributes his courseware using the ePUB format and is based near Baltimore, Maryland www.iconlogic.com.


Maintaining XSLT code as a structured FrameMaker document


This webinar describes a structured FrameMaker application for editing XSLT. While the document window appears to show actual XSLT code, the structure of the edited document is an easily-understood variation of that used in the final XML output. Features of this editing structure include:

1 Names of various constructs variables, templates, modes, and so forth can be entered once and referenced multiple times as cross-references. To change a name therefore, a user need only change the typed occurrence and update cross-references; there is no need to search for all the individual occurrence.

2 The user can navigate through multiple files with generated lists of elements such as named templates and calls to those templates. Index markers can be used to generate an index into the code.

3 Elements in the structured document spare the user the need to remember details of XSLT syntax such as the names of the different axes and the order of the arguments to various functions. Color is used to visually identify matching parentheses and help prevent some syntax errors.

Once a document is complete, the user saves it as XML using an application that uses XSLT itself to change from the editing structure into actual XSLT code. Furthermore, existing XSLT code can be brought into this environment by opening it using an application that converts XSLT to the editing structure.

In addition to demonstrating a productive environment for maintaining XSLT transforms or stylesheets, this application illustrates:

1 A practical application of the XSLT features Tom Aldous described in his recent 5-part series of presentations on XSLT in FrameMaker

2 How useful FrameMaker 11 can be for producing XML

3 A situation in which there is more information in a FrameMaker structured document than the corresponding XML


Multiscreen HTML5 for multi-device publishing with Adobe RoboHelp 10


With Multiscreen HTML5 Single Source Layouts and the new Screen Layout Editor, you can deliver content to almost any device and screen size. From iPhones to Android smartphones like Galaxy, tablets like iPad  and Kindle Fire to desktop computers, Adobe RoboHelp 10 has you covered! Support for modern HTML5 output and CSS3 means authors are no longer limited to the old-fashioned and restrictive frame-based "tri-pane" window. Convenient common screen sizes for many devices are ready-to-use. Each screen size can be mapped to a different screen layout so that the appearance of the content is right for the device.

In this eSeminar you will learn how to:

  • Choose Screen Profiles to accommodate the particular screen sizes you are targeting Mobile, Tablet, Desktop, etc.
  • Take your existing project and generate "batch" output for many screen sizes using the new Multiscreen HTML5 Single Source Layout.
  • Select from the Screen Layout “Gallery” of prepared layouts.
  • Customize the look and feel as well as the structure of your content using the Screen Layout Editor.
  • Optimize the output so that the content adjusts and adapts to different screen sizes.
  •  

Presenters:

This webinar is hosted by Adobe Certified RoboHelp Instructor John Daigle and his guest, Willam van Weelden. John teaches and consults Adobe RoboHelp and Adobe Captivate and is based in Evergreen, Colorado www.showmethedemo.com. Willam van Weelden is from Amsterdam and expert in CSS3 design and the new HTML5 standards. www.wvanweelden.eu


Key Trends in Software User Assistance (Part Two) - Emerging Paradigms and Opportunities


Adobe is proud to present the second part of this two part webinar series watch Part 1 here on Trends in Software User Assistance UA. In this series UA expert Joe Welinske, discusses the current and future issues associated with software user assistance. This webinar will focus on the emerging paradigms in information technology and user assistance. These include comprehensive support strategies, integration with Agile methodologies, emerging opportunities in technical writing, editing simulations and videocasts, supporting mobile devices, and search engine optimization. These trends address some of the key questions currently being asked by technical communicators and content strategists who work with help content.


What’s new in Adobe Technical Communication Suite 4


Adobe® Technical Communication Suite 4 is a powerful, integrated toolkit with single-source authoring, rich multimedia integration, and multichannel, multiscreen HTML5 publishing capabilities. Create XML/DITA content natively with Adobe FrameMaker® 11. Publish virtually anywhere using Adobe RoboHelp® 10. Deliver engaging, interactive content with graphics, demos, and more using Adobe Illustrator® CS6, Adobe Captivate® 6, and Adobe Presenter 8. Rapidly collaborate with review-capable PDF documents.

Join Ankur Jain, Senior Product Manager at Adobe, for an interactive webinar where Ankur will take you through the amazing new capabilities in Adobe Technical Communication Suite 4.

  • Work faster with cross-product integration
  •   Easily author and enrich XML/DIT A content
  • Publish to multiple channels, formats, and screens using multiscreen HTM L5
  • Increase enterprise productivity


What’s new in Adobe RoboHelp 10


Adobe RoboHelp 10 software is an easy-to-use authoring and multichannel, multiscreen HTML5 publishing solution. Deliver content to iPad and other tablets, smartphones, and desktops using output formats such as multiscreen HTML5, WebHelp, CHM, Adobe® AIR® Help, PDF, eBook, and native mobile apps. Work in multi-author environments using next-generation collaboration and review features. Personalize and optimize content for relevance and search. Easily develop context-sensitive help with usability enhancements.

Join Ankur Jain, Senior Product Manager at Adobe, for an interactive webinar where Ankur will take you through the amazing new capabilities in Adobe RoboHelp 10.

  • Publish to multiple channels, formats, and screens using multiscreen HTML5
  • Easily author help, policy and procedure and knowledgebase content
  • Personalize, optimize, and socially enable content
  • Efficiently collaborate and rapidly review


What’s new in Adobe FrameMaker 11


Adobe FrameMaker 11 software is a best-in-class authoring and publishing solution with one of the lowest transition costs and highest ROI for migration to XML. Use the new XML Code View to natively author structured content. Collaborate with PDF-based roundtrip reviews. Manage content with out-of-the-box CMS integration. Publish to multiple channels, formats, and screens via HTML5 using Adobe FrameMaker Publishing Server 11 or Adobe Technical Communication Suite 4.

Join Kapil Verma, Senior Product Manager at Adobe, for an interactive webinar where Kapil will take you through the amazing new capabilities in Adobe FrameMaker 11.

  • Easily author XML/DITA content
  • Increase enterprise productivity
  • Do even more with rich multimedia
  • Publish to multiple channels, formats, and screens


Future of TechComm – Content Accessibility Webinar Series - Part 3


The future of TechComm is rapidly changing. It’s going to be a complex – but exciting time. And Adobe is committed to help you succeed and prosper in it. As a first step we bring to you a host of thought-leadership content from a list of well-known thought-leader and speakers.

As businesses grow and become increasingly global, they must cater to a larger and more diverse set of content consumers. And therefore, creating great content has to be complimented with the ability to deliver the content in the format, style and location preferred by users. This makes ‘accessibility’ a cornerstone of successful content strategy. Adobe is excited to host Char James Tanny, a content accessibility thought-leader, author and speaker, for a three webinar series that includes:

  • Part I: Making Sense of Accessibility - standards, legal issues, and myths 19th June 10-11AM PST
  • Part II: Creating an Accessible Layout - document structures, colors, and using custom style sheets 17th July, 10-11AM PST
  • Parth III: Developing Accessible Content - tips on grammar, paragraph and sentence length, alternate text, and more 31st July, 10-11AM PST


Find Out How to Write XSLT Statements for XML to XML Transformations - Part 5


One of the advantages of using XML as a source file format is that it’s application-independent. Some of the other advantages include easy reusability and language translation cost reductions.

Did you know that the biggest advantage of XML is that you can transform your source content with very quick and easy-to-write XSLT statements? FrameMaker can apply an XSLT transform on ‘Open’ and ‘Save’. The possibilities are endless if you know the basics of “how to” write XSLT for XML to XML transforms. You can use attributes to automatically apply Conditional Tag processing instructions. You can build TOC’s at the top of each chapter without having to do it manually with cross references. And there are several other uses. 

The problem earlier used to be that you either had to have an XSLT developer on staff or outsource the requirement. With your imagination, creativity and the knowledge gathered through this webinar series – the possibilities are endless.

Join Tom Aldous, Director of Business Development and Evangelism for Adobe’s Tech Comm business, for an interactive and engaging webinar – the 1st / 2nd/ 3rd / 4th /5th webinar in a 5-part series . Tom will start off with the basics as a foundation. And soon enough, Tom will be having you building your own XSL transforms to resolve complex and time-consuming issues, automate processes and multiply productivity.


Find Out How to Write XSLT Statements for XML to XML Transformations - Part 4


One of the advantages of using XML as a source file format is that it’s application-independent. Some of the other advantages include easy reusability and language translation cost reductions.

Did you know that the biggest advantage of XML is that you can transform your source content with very quick and easy-to-write XSLT statements? FrameMaker can apply an XSLT transform on ‘Open’ and ‘Save’. The possibilities are endless if you know the basics of “how to” write XSLT for XML to XML transforms. You can use attributes to automatically apply Conditional Tag processing instructions. You can build TOC’s at the top of each chapter without having to do it manually with cross references. And there are several other uses. 

The problem earlier used to be that you either had to have an XSLT developer on staff or outsource the requirement. With your imagination, creativity and the knowledge gathered through this webinar series – the possibilities are endless.

Join Tom Aldous, Director of Business Development and Evangelism for Adobe’s Tech Comm business, for an interactive and engaging webinar – the 1st / 2nd/ 3rd / 4th /5th webinar in a 5-part series . Tom will start off with the basics as a foundation. And soon enough, Tom will be having you building your own XSL transforms to resolve complex and time-consuming issues, automate processes and multiply productivity.


Future of TechComm – Content Accessibility Webinar Series - Part 2


The future of TechComm is rapidly changing. It’s going to be a complex – but exciting time. And Adobe is committed to help you succeed and prosper in it. As a first step we bring to you a host of thought-leadership content from a list of well-known thought-leader and speakers.

As businesses grow and become increasingly global, they must cater to a larger and more diverse set of content consumers. And therefore, creating great content has to be complimented with the ability to deliver the content in the format, style and location preferred by users. This makes ‘accessibility’ a cornerstone of successful content strategy. Adobe is excited to host Char James Tanny, a content accessibility thought-leader, author and speaker, for a three webinar series that includes:

  • Part I: Making Sense of Accessibility - standards, legal issues, and myths 19th June 10-11AM PST
  • Part II: Creating an Accessible Layout - document structures, colors, and using custom style sheets 17th July, 10-11AM PST
  • Parth III: Developing Accessible Content - tips on grammar, paragraph and sentence length, alternate text, and more 31st July, 10-11AM PST


Are you struggling to create long, complex documents with Microsoft Word? There is a much easier way!


Document crashes. Malfunctioning cross-references. Hanging systems.

Do any of these problems sound familiar when creating long, complex documents with Microsoft Word?

This is eSeminar is designed to address the pain points for anyone trying to create long, complex documents with Microsoft Word. Adobe FrameMaker 10 is built from the ground up to ensure that creating long documents is a ‘smooth sail’. Learn how FrameMaker features like conditional text, cross references, book files, hypertext, automatically generated TOC/LOT/LOF/IX and can streamline your documentation workflow.

Join Tom Aldous, Director of Business Development and Evangelism for Adobe’s Tech Comm business, for an interactive and engaging webinar – where Tom will demonstrate how to make the seamless and successful switch from Microsoft Word to Adobe FrameMaker with no sweat.


Are You Tempted to Use a Template to Expedite Policies & Procedure Development?


When you or others in your organization mention the term “template” for policies and procedures P&P, do you really know what type of template you or they are talking about? It is a fact: there is much confusion and misunderstanding about what is meant by “template” and the expectation of using a template for developing or communicating P&P content. Join the recognized P&P authority Raymond Urgo as he defines three types of templates and clarifies their purposes and limitations. He will reveal why people are tempted toward templates for solutions and fall victim to templates for the wrong reasons resulting in poor P&P content.


Expand Your Content Reuse Potential through Indirect Addressing: Using @keys-based Referencing in DITA 1.2


DITA is rapidly gaining ground in the enterprise content space. DITA 1.2 introduced a set of indirect addressing features, based on the new @keys attribute, which enables resources to be defined at a global level, in a map, rather than having to be defined within each topic that uses the resource. This webinar will explain the use of these features to help authors reuse content easily and accurately within large enterprise content systems. Attendees will leave with an understanding of, and models for using, the new features to expand the reuse potential for their content.


Find Out How to Write XSLT Statements for XML to XML Transformations - Part 3


One of the advantages of using XML as a source file format is that it’s application-independent. Some of the other advantages include easy reusability and language translation cost reductions.

Did you know that the biggest advantage of XML is that you can transform your source content with very quick and easy-to-write XSLT statements? FrameMaker can apply an XSLT transform on ‘Open’ and ‘Save’. The possibilities are endless if you know the basics of “how to” write XSLT for XML to XML transforms. You can use attributes to automatically apply Conditional Tag processing instructions. You can build TOC’s at the top of each chapter without having to do it manually with cross references. And there are several other uses. 

The problem earlier used to be that you either had to have an XSLT developer on staff or outsource the requirement. With your imagination, creativity and the knowledge gathered through this webinar series – the possibilities are endless.

Join Tom Aldous, Director of Business Development and Evangelism for Adobe’s Tech Comm business, for an interactive and engaging webinar – the 1st / 2nd/ 3rd / 4th /5th webinar in a 5-part series . Tom will start off with the basics as a foundation. And soon enough, Tom will be having you building your own XSL transforms to resolve complex and time-consuming issues, automate processes and multiply productivity.


Find Out How to Write XSLT Statements for XML to XML Transformations - Part 2


One of the advantages of using XML as a source file format is that it’s application-independent. Some of the other advantages include easy reusability and language translation cost reductions.

Did you know that the biggest advantage of XML is that you can transform your source content with very quick and easy-to-write XSLT statements? FrameMaker can apply an XSLT transform on ‘Open’ and ‘Save’. The possibilities are endless if you know the basics of “how to” write XSLT for XML to XML transforms. You can use attributes to automatically apply Conditional Tag processing instructions. You can build TOC’s at the top of each chapter without having to do it manually with cross references. And there are several other uses. 

The problem earlier used to be that you either had to have an XSLT developer on staff or outsource the requirement. With your imagination, creativity and the knowledge gathered through this webinar series – the possibilities are endless.

Join Tom Aldous, Director of Business Development and Evangelism for Adobe’s Tech Comm business, for an interactive and engaging webinar – the 1st / 2nd/ 3rd / 4th /5th webinar in a 5-part series . Tom will start off with the basics as a foundation. And soon enough, Tom will be having you building your own XSL transforms to resolve complex and time-consuming issues, automate processes and multiply productivity.


Find Out How to Write XSLT Statements for XML to XML Transformations - Part 1


One of the advantages of using XML as a source file format is that it’s application-independent. Some of the other advantages include easy reusability and language translation cost reductions.

Did you know that the biggest advantage of XML is that you can transform your source content with very quick and easy-to-write XSLT statements? FrameMaker can apply an XSLT transform on ‘Open’ and ‘Save’. The possibilities are endless if you know the basics of “how to” write XSLT for XML to XML transforms. You can use attributes to automatically apply Conditional Tag processing instructions. You can build TOC’s at the top of each chapter without having to do it manually with cross references. And there are several other uses. 

The problem earlier used to be that you either had to have an XSLT developer on staff or outsource the requirement. With your imagination, creativity and the knowledge gathered through this webinar series – the possibilities are endless.

Join Tom Aldous, Director of Business Development and Evangelism for Adobe’s Tech Comm business, for an interactive and engaging webinar – the 1st / 2nd/ 3rd / 4th /5th webinar in a 5-part series . Tom will start off with the basics as a foundation. And soon enough, Tom will be having you building your own XSL transforms to resolve complex and time-consuming issues, automate processes and multiply productivity.


Content Scenarios for exploring new Information Products


Every day technical communication teams are being asked to do something new. Given the rate of change that is apparent in the marketplace, and the expanding array of new devices and venues that will need to be supported, this trend will only accelerate. One question that comes up is how do teams explore the new publishing pathways so that they can determine what changes they will need to their overall content creation and publishing process. Join Intelligent Content thought leader Joe Gollner as he guides us through some proven steps in exploring new information products and refining content processes. In particular, this session will introduce the concept of a content scenario, a technique he has used for years to help organizations adapt their information product portfolios efficiently and effectively. As part of this session, Joe will introduce a public domain content scenario for helping projects to explore how DITA might be used to address certain types of new information product. Join Joe Gollner and Adobe product evangelist Maxwell Hoffmann for this practical session on how technical communication teams can handle the demands being sent their way.


Future of TechComm series: Designing technical documentation for tablets


With more and more people using tablets for reading technical documentation, this webinar looks at how this trend will affect the way technical documents are designed and developed. We'll look at examples of documents that 'work' on a tablet, as well as documents that don't. We'll explore some of the emerging design trends for presenting technical documentation on tablets, and what they mean for Technical Writers. We'll also investigate how tablets, and the technologies contained within then, could be used to improve the User Assistance we provide to our readers. 

Ellis is Director and Help Strategist at Cherryleaf, a technical writing services and training company based near London, in the United Kingdom. He has over fifteen years’ experience working in the field of documentation, has a BA in Business Studies, and is an Associate of the Institution of Engineering and Technology. Ranked the most influential blogger on technical communication in Europe, Ellis is also an author and editor of two books: ‘How to Write Instructions’ and ‘Trends in Technical Communication’.


Getting Real: Electronic Documents for the Field


With all of current focus on handheld devices and smartphones, we sometimes forget that there is a compelling need for portable, mission critical content available on devices that display well out-of-doors and that can operate for extended periods without recharging or reconnecting. Examples can be drawn from the construction, defense, energy and transportation sectors. Users working in these circumstances need up-to-date information that they can assess using e-Ink Readers, which have better out-of-doors display, longer battery life, and faster download times over slower connections. In this session, Intelligent Content thought leader Joe Gollner will lead us in an exploration of these requirements and of the tactics that can be deployed to address them. Among the considerations to emerge is the need for metadata to enable highly tailored information products to be built to these users. Other practical considerations touch upon the types of illustrations that will need to be available to the publishing process. Join Joe Gollner and Adobe product evangelist Maxwell Hoffmann for this compelling session on one more direction that portable content delivery is headed.


Future of TechComm – Content Accessibility Webinar Series - Part 1


The future of TechComm is rapidly changing. It’s going to be a complex – but exciting time. And Adobe is committed to help you succeed and prosper in it. As a first step we bring to you a host of thought-leadership content from a list of well-known thought-leader and speakers.

As businesses grow and become increasingly global, they must cater to a larger and more diverse set of content consumers. And therefore, creating great content has to be complimented with the ability to deliver the content in the format, style and location preferred by users. This makes ‘accessibility’ a cornerstone of successful content strategy. Adobe is excited to host Char James Tanny, a content accessibility thought-leader, author and speaker, for a three webinar series that includes:

  • Part I: Making Sense of Accessibility - standards, legal issues, and myths 19th June 10-11AM PST
  • Part II: Creating an Accessible Layout - document structures, colors, and using custom style sheets 17th July, 10-11AM PST
  • Part III: Developing Accessible Content - tips on grammar, paragraph and sentence length, alternate text, and more 31st July, 10-11AM PST


13 Common Mistakes about Communicating Policies & Procedures Content…and How to Avoid Them [Part 2 of 2]


Every organization functions according to its unique operating practices, frequently referred to as policies and procedures P&P. For those organizations interested in investing in the communication of their P&P, the first of this two-part webinar will address six common mistakes specifically concerning the understanding of the use of P&P information and the approaches to developing P&P information. The second part will address seven common mistakes specifically concerning the process for developing P&P information, standards for developing P&P information and talents for developing P&P information. Join the recognized P&P authority Raymond Urgo as he identifies these common mistakes with their myths and misunderstood expectations while introducing you to the proper understandings and strategies to avoid these mistakes.


Transition from Content Consumer to Content Creator: Dual Viewpoints


The technical communications world is changing quickly with technological advances. It can be a difficult transition from content consumer to becoming a content creator. If you are new to the technical communications field and trying to find some direction, how do you make that transition and learn the tools of the trade? Join technical communicator Danielle Villegas, who blogs and tweets as TechCommGeekMom, as she discusses the challenges of being a content manager, pursuing a professional course in Technical Communication, and moving ahead in a technical communications career. Danielle will concentrate on content for mobile devices while sharing her first hand experiences learning about the most desired skills. She will be discussing how visual and web design, technical writing and editing, and content management skills come together to create good technical content.


13 Common Mistakes about Communicating Policies & Procedures Content…and How to Avoid Them [Part 1 of 2]


Every organization functions according to its unique operating practices, frequently referred to as policies and procedures P&P. For those organizations interested in investing in the communication of their P&P, the first of this two-part webinar will address six common mistakes specifically concerning the understanding of the use of P&P information and the approaches to developing P&P information. The second part will address seven common mistakes specifically concerning the process for developing P&P information, standards for developing P&P information and talents for developing P&P information. Join the recognized P&P authority Raymond Urgo as he identifies these common mistakes with their myths and misunderstood expectations while introducing you to the proper understandings and strategies to avoid these mistakes.


Deriving efficiencies from collaborative review cycles


Subject matter expert, Oana Diaconu, of Globalization Partners International joins Adobe product evangelist, Maxwell Hoffmann, to demonstrate various collaborative review processes for technical content. If the linguistic reviewers have access to the Cloud such as SharePoint Server or Acrobat.com, multiple comments and annotations may be made in the same review files. If you work with remote staff with limited internet bandwidth, PDF review files may be emailed and annotated with the free Acrobat Reader. In this webinar you will discover:

  • the proper way to make annotations about 60% of PDF annotations submitted to translation agencies are incorrect, and
  • how multiple reviewers’ collaborative comments may be imported directly into tools like FrameMaker or RoboHelp as source files for “fool proof” edits.


The Secrets of FrameMaker Developer Kit (FDK)


Watch a master FrameMaker veteran construct a small but powerful plug-in for FrameMaker in 15 minutes or less.  John Smart of Smart Communications, Inc., who has constructed dozens of plug-ins for FrameMaker over the years, will explore Adobe FrameMaker 10’s FDK FrameMaker Developer Kit fundamentals. His approach will be appropriate for new C++ programmers or just those curious users who would like to understand how this tool works. The FrameMaker plug-in, developed live during the eSeminar, will enable a “bookmarking” function in FrameMaker and will be available for download at the conclusion of the session. This eSeminar will give you a good grasp of one of the many ways that FrameMaker may be further enhanced via customization that can access any FrameMaker feature or function.


Making giant strides in technical authoring: FrameMaker in the last decade


Adobe FrameMaker has been at the forefront of the technical authoring space for a long time. The ability of product to keep abreast of the latest trends in the content industry has been a significant reason for it’s being a tool-of-choice across the globe. Since the early 2000s, FrameMaker has added many features that have been remarkable strides towards easier authoring and better content delivery. However, a significant number of writers still use older versions of FrameMaker starting from 7.x due to the product’s robust vision. Tom Aldous and Maxwell Hoffmann of Adobe take you on a journey that tell you how the industry and the product have changed in the last decade using a comparative study of product versions. Much of the webinar will be based on Tom and Max’s personal experience with FrameMaker and will also include their vision of the future of technical authoring.


Data mining documents for Acronyms and Terminology


FrameMaker expert John Smart of Smart Communications, Inc. will show you how to use and explore a unique plug-in ‘Show FM’ doc to find all common nouns, and abbreviations in the content. It could take months to accomplish this advanced data mining without this simple tool. In the session, you will witness Smart Communications’ tool dissect an entire doc in a manner of minutes.  This tool and methodology allows a highly accessible way to capture all acronyms and key glossary terms that need to be collated and approved to ensure consistency during the authoring cycle. This not only leads to more effective language translation but to leaner, more accessible English content as well.


Enterprise Productivity Enhancements in FrameMaker 10 and FrameMaker Server 10 Environments


A large number of organizations across the globe use FrameMaker 10 and FrameMaker Server 10 for their content authoring and publishing needs. Tom Aldous of Adobe will guide attendees on how to best leverage the tools to streamline enterprise workflows and realize unprecedented productivity benefits. Apart from the demonstration by Tom, attendees are welcome to share any best practices known to them.


Enterprise Productivity Enhancements in RoboHelp 9 and RoboHelp Server 9


Enterprise users regularly use Adobe tools like RoboHelp 9 and RoboHelp Server 9 for Help & Policy Authoring, Publishing and Hosting. However many organizations fail to capitalize on features that enable these tools to be used as enterprise-wide content aggregators pdf, Word, HTML, FrameMaker, XML, etc.. Businesses of the future will only be thronged by a bigger plethora of content formats and hence a greater challenge towards publishing in a consistent manner and provided content users with a seamless experience. This eSeminar will look at best practices for enterprise-wide content development and publishing using RoboHelp.


Going global and mobile with Adobe FrameMaker


A key term in the globalization process is Product Lifecycle Management PLM. Many companies use PLM tools like SIEMENS TeamCenter to manage the lifecycle of their products from design, manufacture, technical communications, customer service and disposal. The use the Adobe Technical Communications suite of tools like Framemaker and Robohelp offer a low-cost method to create Controlled English technical documents that integrate into PLM.

Another key trend indicates that tablet sales may soon exceed sales of personal computers. Apple has sold 15 million iPads, Windows tablets are emerging and the era of ePub has arrived. During this free webinar, John Smart of SMART Communications, Inc, New York will describe and demonstrate how to use FrameMaker10 and their MAXit Checker plug-in to write, clear, concise Technical English that is easy to translate and comprehend in 190 countries and fits on a tablet screen. John will highlight the 21 common mistakes that writers make in technical communications.


Lessons in interactive media and help authoring with localization


Join RoboHelp expert Colum McAndrew RoboColum as he shares highlights of a complex RoboHelp project that involved embedded Captivate videos and also alternate versions that displayed a Quick Start Guide. Preparing the project for localization into German led to several discoveries and positive lessons that will be shared in this session. This session will cover the decisions made on how to create Captivate videos that involved minimal localization and maximum benefit to the end user. Expert tips will also be shared on how conditional expressions were used to produce multiple versions of the project.


End-to-end authoring and publishing with RoboHelp


The authoring prowess of FrameMaker and multi-software, integrated experience of the TechComm Suite notwithstanding, there exist circumstances where organizations can author content with RoboHelp as well. One can author all content from scratch in native XHTML format, or aggregate content created on tools like Word or FrameMaker to DITA map to create a hybrid project that has consistent and determinable results. Join Adobe product evangelist, Maxwell Hoffmann, to do determine which of the several RoboHelp authoring and collaborative review cycles works best for you.


Up the TechComm Ante on Your Mac with Adobe


For Mac users of best-of-breed technical communication tools, there are several options to consider when installing and running tools. In this webinar, Adobe product evangelist Tom Aldous discusses the advantages and disadvantages of using Boot Camp, Parallels 7 and VMWare fusion 4 along with Adobe’s products like FrameMaker, RoboHelp and the Technical Communication Suite. This eSeminar will be led by an on-screen demonstration.


Single-source publishing to tablets and smartphones


Demand for outputs to tablet computers and smartphones is greater than ever. Many organizations want to repurpose their existing content and create multiple output formats including of publication to smaller screens. Join Adobe Product Evangelist, Maxwell Hoffmann, on a tour of several methods to efficiently transform content originally intended for PDF or the web to publish appropriately to iPads, iPhones or the Kindle.


Benefits of customizing workspaces and user experience


Whether you are working with DITA or unstructured content in FrameMaker, you probably have team members who serve different roles and require access to different tools when authoring content. In this webinar, discover how to make the most of the new user interface introduced first in Version 9. Also find out how to control the availability of menus and features to each team member. Join Adobe evangelist Maxwell Hoffmann to find out how you can customize FrameMaker to eliminate tools that are not required for some staff members, and how to display advanced tools and menus to those that need them. This customized publishing experience can significantly reduce the learning curve with FrameMaker and is ideal for team members who use the product infrequently.


Best Practices in Help & Policy Authoring and Publishing to Drive Downstream Localization Efficiencies – Reduced Cost, Faster GTM


Join Maxwell Hoffmann, Adobe Technical Communication Evangelist, as he walks you through some of the best practices in translation that he has learnt in his 20+ years in the technical communication industry, and specifically in the localization space. The webinar will help you understand how to reduce costs and streamline the downstream translation processes for authoring and publishing user assistance content.

Topics to be covered in User Assistance:

  • Leveraging Unicode support
  • Simultaneous topic editing
  • Control over language definitions and attributes
  • Managing multi-author environments
  • Review and collaboration workflows
  • Comment moderation
  • Tracking changes
  • PDF based review workflows
  • Shared and reusable resources
  • Live linking of key assets


Reduced Cost, Faster GTM – Best Practices in Structured & Unstructured Authoring to Drive Downstream Localization Efficiencies


The webinar will help you understand how to reduce costs and streamline the downstream translation processes for structured as well as unstructured authoring scenarios.

Topics to be covered in Unstructured Authoring:
  • Managing styles in paragraph, character and table catalogs
  • Managing format overrides
  • Drag-n-drop editing and automated scripting to eliminate repetitive tasks
  • Background text color highlighting
  • Handling rich media and leveraging “poster” frames
  • Collaborative review through enhanced importing of PDF comments
  •  

Topics to be covered in Structured Authoring:

  • DITA element manipulation using enhanced tag views
  • Managing metadata
  • Filter by attribute as a better solution for “conditional text”
  • Developing attribute values
  • Leveraging integrating with the CMS Content Management System


Confessions of an ‘Enlightened’ Mind – Top 10 Mistakes to Avoid when Starting a Help Project!


Join Maxwell Hoffmann, Adobe Technical Communication Evangelist, as he walks you through some of the best practices in translation that he has learnt in his 20+ years in the technical communication industry, and specifically in the localization space. The webinar will help you understand how to reduce costs and streamline the downstream translation processes for structured as well as unstructured authoring scenarios.

Modern help authoring tools like RoboHelp are powerful and feature-rich, and provide great flexibility to online help authors. But that power also makes it possible to get a project off to a bad start. Some of the mistakes are just silly, but others can lead to hiring the wrong author, developing the wrong output, or just sending a project out of control in ways that need expensive rework or cleanup later.

 Authors made such mistakes in the past and got away with it. But today, as new technologies, concepts “multi-channel publishing”?, and terms appear –– and time-to-market and ROI requirements continue to tighten, those mistakes are increasingly unacceptable.

The presenter, Neil Perlin, is an internationally known consultant and president of Hyper/Word Services. Neil is a 33-year veteran of tech comm, a 26-year veteran of hypertext, and a 21-year veteran of RoboHelp who has probably made all of those top 10 mistakes at one time or other.

Join us to learn from the best in the business.


Mobile and Social – The Future of Technical Communication


Join Tom Aldous, Adobe Technical Communication Evangelist and Adobe partner Daniel R. Odio, CEO of Socialize, Inc. <http://www.getsocialize.com/> for an interactive webinar where they will discuss how mobile and social are changing the way people communicate create, share and consume content, the strategic implications of the same for today’s technical communication professionals, and how best to ride these mega trends in the technical communication space. 

If you are looking for ways to better engage your users and boost discovery and interaction with your content, this is a “can't-miss” webinar!


Looking to Implement a CMS? How about a FREE Developer License of Adobe CRX Lite (Day Software) with out-of-the-box integration with FrameMaker 10?


Join Tom Aldous, Director of Adobe Technical Communication Business Development and Evangelism, for an interactive webinar where he will demonstrate LIVE how to install, configure and run CRX Lite.

Tom will also walk you through the steps showing how to configure FrameMaker 10 for use with CRX. A cloud-based CMS with integration with your favorite unstructured, structured and XML editor and publisher!


Sense out of Confusion-Streamline your Technical Authoring Process by Transitioning from Unstructured Documentation to DITA XML


Learn how to take advantage of FrameMaker's seamless integration with the SiberSafe 
content management system to streamline and simplify the use of the DITA XML 
structure for your technical authoring team.
 
Together with experts from SiberLogic find out how to overcome barriers such as Legacy 
Conversion, Topic Authoring, Project Management, Publishing etc.


Integrating Adobe FrameMaker 9 and Technical Communication Suite 2 to Documentum to maximize content reuse with Linked2


 

Learn how to take advantage of the seamless integration between Linked2, Documentum and Adobe FrameMaker 9/Technical Communication Suite 2 to optimize the reuse of content across locations and formats

Together with experts from Integrated Technologies Inc. and Millennium Consultants, Inc., find out how to overcome barriers such as Content Reuse, Search & retrieval, making reusable objects Legacy Conversion, Authoring, Project Management, Publishing etc.
 


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