Customer Experience
Adobe products are designed to deliver the highest quality brand experience to our customers. This begins by considering the range of business and environmental interests that impact our product packaging design options. Adobe Supply Chain Operations is always seeking new ways to increase the sustainability of product packaging in terms of design, size, weight, use of recycled content, and post-consumer ease of recycling.
Let’s take an INSIDE LOOK to see what it takes to get Adobe products into the hands of its customers:
No Lead or Hazardous Materials
In accordance with EC Regulation 1907/2006, Adobe conducts a comprehensive review of all packaging to help ensure that no lead or hazardous materials are contained in any of the components.
Reducing Packaging Form Factor reduces cost and environmental impacts
We strive to reduce the packaging form factor and the amount of paper material used to produce each unit to its smaller format. Environmental sustainability for product packaging focuses as much on materials reduction as it does with recycling of materials, reducing energy needed to create and transport both raw materials and finished goods. Compared to the average Creative Suite 5 packaging, the average Creative Suite 6 packaging is produced with 40 percent less paper per unit.
Changing packaging materials increases recyclability
We strive to increase the use of environmentally friendly packaging materials, as well as to reduce or remove unnecessary materials that contribute to our waste. To increase the recyclability of our packaging, we are working towards removing 95 percent of the plastic in our DVD cases and replacing it with paper. We are shifting toward packaging that requires no plastic.
Because of these measures, 90% of the components of an Adobe product package are curbside recyclable. All paper components can be recycled, while others, such as the DVDs, are market dependent.
Optimizing transportation logistics minimizes carbon footprint
Adobe Supply Chain is responsible for the procurement of various components of packaged products, including CDs and printed materials, and the assembly of packages for retail and other application products. We outsource all of our order fulfillment activities to third parties in three distinct regions: North America, Europe, and Asia.
A regional-based supply chain makes logistical business sense and environmental sense. Under this model, the Asia turnkey will receive components from multiple printer and replicator partners from the Asia supply chain region. Components from our print and replicator suppliers are primarily shipped for assembly at the turnkeys using consolidated ground shipments, ensuring minimal transportation costs and environmental impact.
Reducing our waste through effective inventory management
Adobe’s overall scrap rate is less than 1% of total packaged product revenue, well below the industry norm. Adobe Supply Chain ensures that excess waste is significantly reduced through effective management of component and finished-goods inventory levels.
For the remainder of the scrap waste, Adobe has worked with suppliers to establish recycling programs in all geographic locations in which recycling infrastructures are accessible. Products and components are separated into individual material types, such as paper, corrugate, and plastics, and are then recycled in an environmentally and security-sensitive manner.
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2011 CSR Datasheet Summary
Get a snapshort of Adobe's performance on CSR-related metrics.
