Se službou Creative Cloud máte vše, co potřebujete k vytváření svých nejlepších děl, pohromadě na jednom místě. Získáte nejnovější verze svých oblíbených nástrojů a služeb a navíc budete moci používat efektivnější způsoby spolupráce s kolegy a sdílení s kreativní komunitou. Služba Creative Cloud zjednodušuje tvůrčí proces od začátku až do konce. Další informace najdete v Častých otázkách ke službě Creative Cloud.
Ano, z verze CS5 nebo CS5.5 Design Premium nebo Web Premium můžete upgradovat na verzi CS6 Design & Web Premium.
Licenční smlouva k softwaru, která je přiložena k vašemu produktu, umožňuje nainstalovat software na dva systémy a aktivovat ho, avšak s určitými omezeními. Produktová licenční smlouva k sadě Creative Suite 6 nedovoluje instalovat součásti jedné edice sady na více počítačů. Další informace získáte v licenční smlouvě k softwaru.
Ano, aplikace sady Creative Suite 6 podporují systém Mac 10.9. Další informace ›
Ano. Aplikace sady Adobe Creative Suite 6 jsou kompatibilní se systémem Windows 8.1. Další informace ›
A subscription is a new, more flexible way to get Creative Suite software. A subscription gives you ongoing access to a Creative Suite application for a low monthly price, while also giving you ongoing access to every upgrade version at no additional charge, as long as your subscription remains active.
No, there are no differences in the functionality or in the system requirements between the two. However, if you suspend or cancel your subscription, you will no longer be able to use the software.
Yes, as a subscriber to a Creative Suite application, you will get several important benefits that you do not get when you buy a traditional version:
While a subscription gives you ongoing access to one Creative Suite application for a low monthly price, an Adobe Creative Cloud membership gives you access to all Adobe Creative Suite 6 desktop applications, plus additional tools and services that allow you to take your creative idea from concept to publishing. Creative Cloud will deliver continuous value to members by providing immediate access to new features, tools, apps, services, and upgrades as they become available. Learn more about Creative Cloud membership options.
Subscribing is a great option to consider if:
Also, the month-to-month plan is a terrific option if you work on a freelance basis or are a small business owner and have only an occasional need for a particular Creative Suite software application.
Subscription editions of Creative Suite software are installed locally on your computer, just like regular Creative Suite products. The functionality of a subscription edition is no different from that of the regular product. You do not need to be online constantly to use your Creative Suite subscription. However, you will need to be online when you install and license your software, and at least once every 30 days thereafter. The software will alert you when you need to connect to the Internet for a license status check.
Subscriptions to individual Creative Suite applications are available through Adobe.com and select retail and online stores. Find a store in your area.
When you subscribe on Adobe.com, you have the choice between a one-year or month-to-month plan. When you buy at a participating retail or online store, you have the choice of a 3-month subscription or a 12-month subscription, both of which can be easily renewed at www.creativecloud.com.
No. When you purchase a subscription on Adobe.com, you will immediately receive an email that contains a link to the electronic download of the software to which you have subscribed. When you purchase a 3- or 12-month subscription at a retail store, you will receive a key card that contains instructions on how to access and download your software. Subscription edition products are available only through electronic download.
Adobe Creative Cloud is a focal point of creative expression and inspiration, and www.creativecloud.com is a great place to explore, create, publish, and share work across devices, the desktop, and the web. The Creative Cloud offering is always evolving, and we want customers who are subscribed to an individual Creative Suite application to experience this firsthand. By visiting www.creativecloud.com to download your subscription edition application, you not only get access to your software, you will be able to do a number of things on the Creative Cloud website, including but not limited to:
If you are already using a trial version of an individual Creative Suite application that is available by subscription, simply visit the Adobe Store to purchase a subscription. Select the subscription option when you add the product to your online cart. When you open your trial version, click the License This Software link and sign in using your Adobe ID. Note that you can convert only CS6 trials to a subscription; earlier trial versions cannot be converted.
Your subscription includes access to the current and future versions of the Creative Suite application (as long as your subscription remains active) as well as 10B of storage space and the ability to sync your creative files from your desktop to the cloud.*
Adobe offers both one-year and month-to-month plans. One-year plans have lower monthly payments and require that you remain a subscriber for at least a year. One-year plans will automatically renew for the next 12-month period after the initial term has been met. Month-to-month plans provide the flexibility of a short-term commitment, allowing you to end your subscription at any time if your business needs change. If you decide to restart, simply purchase a new subscription without having to reinstall your apps.
For more information about Adobe Creative Suite subscriptions, visit the CS6 subscription editions page.
Subscription fees vary by product and your country of residence. Visit Adobe.com or the Adobe.com store in your respective country for pricing information. For more details, visit the subscription editions page.
Your credit card will be billed each month under either plan. See terms and conditions for details.
When you subscribe to a one-year or month-to-month plan on Adobe.com, you will be required to pay the monthly charge via credit card. When you buy a 3-month subscription or a 12-month subscription at a participating retail or online store, you can pay using any form of payment the retailer accepts.
If you live in a region where you purchase a subscription from the Adobe Store with a price quoted in U.S. dollars or euros — but you receive credit card statements with charges stated in your local currency — you may see different amounts charged from month to month because of changes in the currency exchange rates from one billing date to the next. Month-to-month subscriptions will be billed the current list price. Adobe will notify you of any price change, and you will have the option to cancel before your next monthly billing.
The cost of a one-year subscription will not go up during the year in which you are subscribed. It is possible that the cost of a month-to-month subscription will increase, but if it does, you will be notified and given the opportunity to cancel.
Currently, subscription editions are available only for individuals.
No. Currently, only retail priced subscriptions to individual Creative Suite applications are available.
Subscriptions are being made available in the following languages: Brazilian Portuguese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, and Swedish. Not all products come in all languages; check the technical specifications for the product you are interested in.
Subscriptions are available in the following countries:
Your subscription begins as soon as the order is fulfilled by the Adobe Store.
Download times will vary based on the product you select and the speed of your Internet connection. In all cases, a high-speed connection of some type is required. Here is an example of an estimated download time:
|Product||File Size||DSP (1.5 MBPS)||CABLE (3MBPS)||CORPORATE LAN (10MBPS)|
|Photoshop||960MB||1 hr. 50 min.||60 min.||25 min.|
|Dreamweaver||390MB||60 min.||30 min.||10 min.|
Visit the Adobe Store download forum, where you can find information about typical software download issues.
During the course of your purchase and installation, you will be asked to create or enter an Adobe ID. An Adobe ID can simply be your current email address with a password you create. Learn more about the benefits of an Adobe ID.
No, Adobe has moved to identity-based licensing with a technology that will not support multiple same-product subscriptions, so you can buy only one subscription per Adobe ID. For example, if you need two subscriptions to Adobe Photoshop CS6, you will need to purchase each subscription with a unique Adobe ID.
When you install your software, you will be required to enter the same Adobe ID that you used to subscribe, for the following reasons:
Adobe respects your privacy and will send you information about other Adobe products or services only if you explicitly opt in for such messages.
Please ensure that your Adobe ID is your current active email address; if it is not, please update it.
See the CS6 subscription terms and conditions.
You can install your subscription software on up to two computers. Refer to the license agreement for the product you wish to subscribe to for more information.
Activation is the process by which Adobe validates that your software is genuine and being used as allowed by your product license agreement. It is intended to protect both your rights as a consumer and Adobe's rights as a software developer. Activation helps confirm that the software you bought is not counterfeit; you will not be able to use your subscription software if it is not activated.
Yes. Activation will take place once every 30 days for a subscription license check. If you are not online for 30 days, your software will inform you to connect to the Internet.
In the event that we cannot activate the product, we will warn you when you launch the application. Note that blocking access to the activation server will prevent the product from launching.
If you own a business and need multiple subscription edition products to get your team up and running, you will have to purchase, download, and install each subscription product with a unique Adobe ID. This means that each user will need to have his or her own Adobe ID and password that will have to be entered on each of the systems on which you install the applications. Adobe is working on a team offering of Adobe Creative Cloud that we hope to have available later in 2012, starting at US$69.99 per month. If you'd like to stay up to date on the team offering and its availability, sign up for notifications here.
If you would like to renew your one-year contract for another year, you do not need to do anything. Your account is set to auto-renew so that you will not experience any interruption in access to your Creative Suite product.
No, a one-year subscription, once canceled, cannot be restarted. Instead, you will need to purchase a new subscription.
If your subscription expires or is stopped for any reason (for example, due to an expired credit card), you will be notified by email and your software will display an alert that your subscription has been suspended. If it has been less than six months since the subscription ended, simply click the Renew button displayed with the alert to go to the subscription manager, and enter the information required to restart your subscription.
To cancel a one-year subscription, you can either go to the My Account page on www.creativecloud.com or contact Adobe Customer Service. If you cancel your subscription before meeting the one-year commitment date, you will be charged 50% of the remaining amount left on your contract.
No. When you suspend or cancel your subscription you will no longer have access to any version of your Creative Suite subscription software.
Yes, if you would like to buy the licensed version of your Creative Suite application, call Adobe Customer Service in order to get a discounted rate.
If you buy the same product that you were previously subscribing to, you do not need to download or reinstall it. You can deactivate the product by choosing Help > Deactivate in the menu bar. Then, the next time you launch the product, simply enter the serial number that came with your new purchase. If your subscription has already expired, when you launch the application, simply enter the new serial number to begin using the software again.
You can upgrade your subscription to a Creative Cloud membership by logging in to www.creativecloud.com, going to the My Account page, and simply walking through the steps to upgrade. You will be given a partial refund on the remaining amount due on your existing subscription.
You can upgrade two or more subscriptions to a single Creative Cloud membership by logging in to www.creativecloud.com, going to the My Account page, and simply walking through the steps to upgrade. You will be given a partial refund on the remaining amount due on both existing subscriptions.
You will be eligible to receive updates and upgrades to the Creative Suite product you subscribed to as long as your subscription remains active. Adobe will notify you by email of upgrades as they become available. The email will contain instructions on how to access and install the upgrade.
Any ongoing bug fixes, security patches, and other update releases that do not require full upgrades will be made available through the updater through Adobe’s application manager just as in the regular versions of Adobe Creative Suite software.
If you have questions relating to managing your subscription, contact Adobe Customer Service.
No. You are not required to install any new version of the subscription software, and you have a great deal of flexibility on when you install an upgrade, should you choose to do so. You can continue using your current version of the product at least for one full year after the subsequent version is released.
To manage your subscription account, visit the My Account page at www.creativecloud.com.
If you have questions relating to managing your subscription, contact Adobe Customer Service.
If you have questions about using Creative Suite software, visit the support page.
You get the same service and support with your subscription that you would get under the regular purchasing model for the same product.
V rámci aktualizace na verzi CS6 jsou produkty Adobe Premiere Pro, After Effects, Photoshop, Illustrator, Encore a SpeedGrade nativně 64bitové. V systému Windows lze spustit produkty Adobe Premiere Pro, After Effects, SpeedGrade a Encore pouze v 64bitových operačních systémech; Photoshop a Illustrator lze spustit jak v 64bitových, tak ve 32bitových operačních systémech.
Díky optimalizaci kódu pro 64bitové operační systémy může společnost Adobe poskytnout takový nárůst výkonu, jaký vyžadují profesionální pracovníci, kteří pracují s videem. Zákazníci, kteří vlastní sadu Creative Suite, mohou využívat výhody při práci s nejnovějším hardwarem a operačními systémy. Většina uživatelů, kteří profesionálně zpracovávají video, již stejně přešla na 64bitové operační systémy, jako je Mac OS X Snow Leopard a Lion, nebo na 64bitové verze systému Microsoft® Windows 7 nebo 8. Vzhledem k tomu, že 64bitové operační systémy nabízejí prvotřídní výkon, sada CS6 a budoucí verze produktů Adobe Premiere Pro, After Effects, Encore a SpeedGrade nebudou podporovat 32bitové operační systémy. Aktuální seznam 64bitových zásuvných modulů pro aplikaci After Effects poskytovaných externími dodavateli naleznete na stránce zásuvných modulů aplikace After Effects.
Verze CS6 aplikací Adobe Premiere Pro, After Effects, SpeedGrade a Encore pro Windows vyžaduje 64bitovou edici systému Microsoft® Windows 7 nebo 8. Pokud používáte některý z následujících operačních systémů, nepodaří se vám tyto aplikace nainstalovat a spustit:
Jestliže používáte některý z uvedených nekompatibilních operačních systémů, společnost Adobe doporučuje upgradovat na 64bitovou verzi systému Windows 7 nebo 8.
U 64bitových operačních systémů máte téměř neomezený přístup k paměti RAM, protože tyto systémy nabízejí širší systém adres a větší počet datových cest. U 32bitových systémů je každá aplikace omezena 4 GB paměti RAM (ve skutečnosti je tento údaj ještě nižší). Více paměti RAM znamená, že aplikace mohou manipulovat s většími bloky dat, ukládat více informací do mezipaměti a účinněji zpracovávat velký počet úloh.
Systémy Mac OS X Snow Leopard a OS X Lion jsou již 64bitové. V 64bitových systémech můžete využívat více než 4 GB paměti RAM. Abyste viděli výhody nativní podpory 64bitových operačních systémů, stačí přidat více paměti RAM.
Při instalaci systému Windows 7 nebo 8 zvolte 64bitovou verzi.
Verze Adobe Premiere Pro a After Effects CS5 a novější pro Windows, ať už samostatné, nebo jako součást sady Creative Suite Production Premium nebo Master Collection, vyžadují 64bitovou verzi systému Windows.
Abyste mohli spustit verzi CS6 produktu After Effects nebo Adobe Premiere Pro, měli byste upgradovat na 64bitovou verzi systému Windows 7 nebo 8. Společnost Adobe nabízí stávajícím zákazníkům, kteří vlastní sadu Creative Suite, několik možností pro upgrade. Všechny podrobnosti o možnostech upgradu najdete na stránkách příručky k nákupu vašeho produktu.
Záměrem společnosti Adobe je i nadále nabízet podporu podle stávajících programů doplňkové a placené podpory. Podrobné informace o těchto programech naleznete na stránkách podpory.
U nativních 64bitových aplikací platí, že více paměti RAM znamená lepší výkon při práci s více aplikacemi na projektech ve vysokém rozlišení. Proto doporučujeme používat alespoň 8 GB paměti RAM, respektive 16 GB, 32 GB a více pro vysoce výkonné konfigurace.
Adobe and Apple have worked closely together to test Adobe® Creative Suite® 5, 5.5 and CS6 editions and individual products for reliability, performance and user experience when installed on Intel® based systems running Mac OS X Mountain Lion (v10.8). Adobe Flash Professional CS5, 5.5 and CS6 are not compatible with Mac OS x Mountain Lion (v10.8). Earlier versions of Adobe Photoshop® (CS3 and CS4) software were also tested with Mountain Lion and there are currently no known issues.
As with any new release of an operating system, there may be unexpected issues that arise that were not discovered during testing. If you encounter any issues, please report them on our bug reporting form.
At this time, none of the CS5, 5.5 or CS6 applications require updates to be compatible with Mountain Lion. However, we do recommend that all users download the latest version of the Adobe Flash® Player runtime.
In our testing we have found no significant issues with running CS5, 5.5, CS6 or Acrobat products with Mac OS X 10.8 Mountain Lion, other than Adobe Flash Professional.
Apple created a new security feature called Gatekeeper™ which is intended to help make applications downloaded from the Internet safer. Learn more at http://www.apple.com/osx/what-is/security.html
Adobe has added the Gatekeeper signing requirements to our currently shipping applications. However, our legacy products created before Mountain Lion's Gatekeeper feature was available are not signed. If you download one of those legacy (unsigned) applications, the Gatekeeper security feature may pop-up a security dialog that warns users against downloading non-signed applications from the Internet. You can still install the un-signed applications by following these directions.
If updates for Mountain Lion compatibility with Creative Suite products are required in the future, the updates will be made available through the Adobe Updater, a utility that is installed with Adobe products to manage downloading and installing updates for you. As long as the automated notification feature in Adobe Updater is turned on, you will be alerted automatically when the updates become available. You can then follow the onscreen instructions to download and install the updates. Alternatively, you can open a CS5, CS5.5 or CS6 product that requires an update, choose Help > Updates to open the Adobe Updater, check all of the updates you want, and then click Download and Install Updates. Lastly, you can also visit the downloads page on Adobe.com to monitor when updates are posted, and then download and install the updates for each relevant product.
Starting with Mac OS X Lion (v10.7), Apple no longer includes support for Rosetta, which is required to run PPC code on Macs with Intel® processors. Creative Suite 2 software was created to run on PowerPC hardware on Macs and will not be able to run on Lion and Mountain Lion. Additionally, older plug-ins as well as drivers for printers, scanners, and other hardware peripherals that require PPC support will no longer work with even the most current Creative Suite products without Rosetta.
Customers are encouraged to check plug-in compatibility by contacting the plug-in vendor before upgrading to Lion. For third-party products, contact the manufacturer for guidance.
Adobe offers support to Creative Suite customers running Mac OS X Mountain Lion in accordance with our standard customer support policies. Visit the support page for additional information about our complimentary and paid support programs.
Adobe recommends following your company’s internal guidelines to manage updates. You may want to contact the IT person who manages your Adobe licenses for information about your corporate policies on updating software. For volume licensing customers, information is available for IT managers on how to do a silent install of CS5, 5.5 and CS6 updates Individual users should use the Adobe Updater within their products (choose Help > Updates) to download and install individual system updates.
As a Creative Suite application subscriber or member of Creative Cloud, you are eligible to receive updates and upgrades as long as your membership remains active. Adobe will notify you via email as they become available with instructions on how to access them.
Yes. If a full version of a CS5, CS5.5 or CS6 product is compatible with Mountain Lion, then the trial version of that product is compatible as well. The known issues described in this document also apply to the trial versions.
At this time, none of the CS5.5 or CS6 applications require updates to be compatible with Windows 8. As long as you have the latest product updates installed there are no additional updates required for Windows 8 compatibility. You can verify that you have the latest updates installed by choosing Help > Check for Updates in the product menu.
In our testing, we have found no significant issues with running CS5.5, CS6, or Acrobat products with Windows 8.
Flash Player will come built into Internet Explorer 10 on all versions of Windows 8, and updates will be distributed via Windows Update. Support is available in accordance with our standard support terms for Flash Player.
If updates for Windows 8 compatibility with Creative Suite products are required in the future, the updates will be made available through the Adobe Updater, a utility that is installed with Adobe products to manage downloading and installing updates for you. As long as the automated notification feature in Adobe Updater is turned on, you will be alerted automatically when the updates become available. You can then follow the onscreen instructions to download and install the updates. Alternatively, you can open a CS5.5 or CS6 product that requires an update, choose Help > Updates to open the Adobe Updater, check all of the updates you want, and then click Download and Install Updates. Lastly, you can also visit the downloads page on Adobe.com to monitor when updates are posted, and then download and install the updates for each relevant product.
Customers are encouraged to check plug-in compatibility by contacting the plug-in vendor before upgrading to Windows 8. For third-party products, contact the manufacturer for guidance.
Adobe offers support to Creative Suite customers running Windows 8 in accordance with our standard customer support policies. Visit the support page for additional information about our complimentary and paid support programs.
Adobe recommends following your company’s internal guidelines to manage updates. You may want to contact the IT person who manages your Adobe licenses for information about your corporate policies on updating software. For volume licensing customers, information is available for IT managers on how to do a silent install. Individual users should use the Adobe Updater within their products (choose Help > Updates) to download and install individual system updates.
As a Creative Suite application subscriber or member of Adobe Creative Cloud™, you are eligible to receive updates and upgrades as long as your membership remains active. Adobe will notify you via email as they become available with instructions on how to access them.
Yes. If a full version of a CS5.5 or CS6 product is compatible with Windows 8, then the trial version of that product is compatible as well. Any known issues described in this document also apply to the trial versions.
If you know what products you currently own, refer to the buying guide for each product on Adobe.com and check the upgrade chart to find out which upgrades you are eligible for.
If you're buying Creative Suite products for the first time, refer to the CS6 family buying guide to determine which suite edition is right for you.
Owners of a CS5 or CS5.5 suite edition qualify for upgrade pricing to a CS6 suite edition. Owners of an individual CS5 or CS5.5 product qualify for upgrade pricing to the same product but not to a suite edition. Any version earlier than CS5 will not be eligible for upgrade pricing.
From within any of your individual Adobe products, select the menu item "About [product name]," which will open a dialog box that displays which version you own. Then check the upgrade eligibility chart on the buying guide for that product to determine which upgrades you are eligible for. Buying guide links are at the top right of the product pages.
No, Adobe does not offer a discount if you want to move from an individual Creative Suite product to a suite edition.
No, Adobe no longer offers "upsells" for the following products: FreeHand® to Illustrator; Photoshop Elements to Photoshop or Photoshop Extended.
There are several options to determine which edition of Creative Suite is installed on your computer:
If you've registered your software, your product registration details will show your suite edition and serial number. Check your registration details by logging in to your account on Adobe.com and clicking "My products and services."
For CS4 and CS3, you can determine the suite edition by doing the following:
Creative Suite 6 product upgrades for volume licenses may be purchased through local resellers, Adobe direct sales, or the online Adobe Store. In North America, Australia, and New Zealand, CS6 product upgrades for individual licenses may be purchased directly through Adobe only. In all other regions, CS6 upgrades for individual licenses may be purchased through local resellers, Adobe direct sales, or the online Adobe Store.
No. Adobe does not offer upgrade pricing for customers wishing to move from a suite edition to an individual CS component. For complete upgrade information for the product you are interested in, consult the upgrade eligibility chart on that product's buying guide page.
Before you open your upgrade of CS6 software, read the upgrade information page to ensure you are a licensed user of eligible Adobe software.
Yes. Qualifying full-time or part-time students, faculty, and staff of accredited educational institutions can purchase Adobe products at a reduced price. Learn more about Creative Suite 6 for education and eligibility requirements. Note that there are no reduced-price subscriptions available for education customers.
The Creative Suite 6 editions address the needs of various creative roles within a multidiscipline team. As you learn about the CS6 products and review your purchasing options, consider the requirements of each of the roles and individuals on your team. To learn more about CS6 for teams, refer to the "For companies" section of each suite edition's product pages (accessible under Resources). You can also have a licensing specialist contact you.
No. There is no upgrade path to move from a desktop license of a product to a subscription. Existing subscription customers, however, will automatically receive new Creative Suite products as they become available.
There are no discounts for perpetual licenses for subscription customers.
As Adobe continues to focus on delivering world-class innovation through Creative Cloud and digital fulfillment, we will be phasing out shrink-wrapped, boxed versions of Creative Suite. Electronic downloads for Creative Suite products will continue to be available – as they are today – from both Adobe.com, as well as reseller and retail partners.
Ne. Upgrade z edice sady Creative Suite na určitou komponentu není možný.
Nárok na cenu upgradu na edici CS6 mají majitelé edice CS5 nebo CS5.5. Majitelé jednotlivých produktů edice CS5 nebo CS5.5 mají nárok na cenu upgradu na daný produkt, ale ne na edici sady. U verzí starších než CS5 nárok na cenu upgradu nevzniká.
We no longer offer trials of the CS6 versions of the applications. Trials of the latest, most recent versions are available through Creative Cloud. Learn more ›
These free resources are available: