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RoboHelp Article

 

A guide to the Adobe RoboHelp 7 Customer Care sample project


Peter Grainge

Peter Grainge

www.grainge.org

Table of Contents

Created:
17 March 2008
User Level:
Beginner, Intermediate
Products:
RoboHelp

Adobe RoboHelp 7 comes with two sample projects that were developed by John Daigle and Peter Grainge.

  • Clownfish School
  • Customer Care

These projects were created to demonstrate some of the features in RoboHelp 7. This article describes how these features were used in the Customer Care sample project. It also covers the new interface and some best practices that you might want to adopt in your own work. A future article will cover the Clownfish School sample project.

Samples location

The samples can be found by clicking the Open icon on the Starter page (see Figure 1).

The RoboHelp 7 Starter page

Figure 1. The RoboHelp 7 Starter page

The Starter page displays the Open Project dialog. Click the Samples icon and the required sample project can be opened (see Figure 2). It is, however, recommended that the samples are first backed up so that it is possible to revert to the projects as supplied, if unintended or unwanted changes are made. You can also download the English language version of the Customer Care project.

The Open dialog box with
"Samples" highlighted

Figure 2. The Open dialog box with "Samples" highlighted

Requirements

RoboHelp 7

Microsoft Word (Word 2000 to Word 2007 inclusive)

About the author

Peter Grainge is an Adobe Community Expert providing support through the Adobe hosted forum for RoboHelp and through his popular website, www.grainge.org, which contains many tips and best practices. He is based in the United Kingdom, where he works as a full time documentation manager controlling various online help projects and managing user documentation.