Adobe® Digital Enterprise Platform (ADEP) software (formerly Adobe LiveCycle® and CRX) is a composite content application platform for rapidly deploying Adobe's Customer Experience Solutions and building custom applications. ADEP represents the evolution of enterprise content management and business process management technologies toward customer experience management.
Adobe Systems, IDG (May 31, 2011)
IT plays an instrumental role in the customer experience. By focusing on automation and self-service applications, CIOs will give their companies a competitive edge.
Adobe Systems, IDG
With growing reliance on online interactions, companies are competing to provide a better and more cost-effective online experience that meets customers’ needs.