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KBC Securities

Deliver high-quality, high-touch online experiences

Faced with product and service commoditization, nonstop competitive pressure, and high customer expectations, successful financial services companies distinguish themselves through exceptional customer interactions.

Capitalize on customer experience management solutions

Build and maintain profitable, trusting relationships using Adobe’s customer experience management (CEM) solutions. Deliver personalized services and relevant experiences to a variety of digital devices. Promote consistent, convenient access to more secure, self-service transactions. And grow the lifetime value of every satisfied customer.

 

In-depth solution information: Web Experience Management; Selection and Enrollment; Customer Communications;

Unified Workspace; Adobe® Online Marketing Suite, powered by Omniture®

Financial services segments

Retail banking

Retail banking

Deliver exceptional customer interactions to improve acquisition, increase retention, reduce costs, and build brand loyalty.

  1. Download the solution brief/etc/pagetables/link_icon/pdf/jcr:content/image/file

Key benefits

  1. Engaged customers
  2. Targeted offerings
  3. Consistent experiences
Institutional finance

Institutional finance

Provide traders and advisors with the tools and insights they need to reduce service cycles, close more deals, and deliver consistently excellent service to corporate clients.

  1. Download the solution brief/etc/pagetables/link_icon/pdf/jcr:content/image/file

Key benefits

  1. Better onboarding
  2. Increased effectiveness
  3. Unified workspace

More customer stories

 More
Investment Cafe

Investment Café

Groundbreaking Investment Café platform uses Adobe solutions to accelerate and improve fund administration for alternative asset firms.

Scottrade

Scottrade

Leading online investing firm achieves 20% lift in landing page conversions and streamlines campaign management using Adobe Online Marketing Suite.

Berliner Sparkasse

Berliner Sparkasse

The Savings Bank of Berlin processes financial transactions and streamlines routine processes using Adobe solutions.

Natexis Banques Populaires

Natexis Banques Populaires

Natexis streamlines online banking services by generating catalogs and contracts using Adobe solutions.

Resources

Sideværktøjer

Learn more about Adobe's CEM solutions for financial institutions >
Digital Marketing Summit

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