Telecommunications
Deliver engaging experiences – anytime, anywhere, any medium
In the telecommunications industry, Adobe solutions help companies raise customer lifetime value by delivering engaging experiences throughout the customer lifecycle.
Built on Adobe® PDF and Flash® technology, the Adobe Engagement Platform gives telecommunications companies the power to create and deploy rich experiences across computers, mobile phones, and electronic devices. We enable telecom businesses to automate and streamline business processes for cost savings and greater efficiency in areas such as customer acquisition and service and support.
Customer Success Stories
Solutions
Broadband
Achieve greater lifetime customer value by delivering rich communication experiences such as high-impact collaboration and training, interactive multimedia, online self-service, and more.
Mobile
Drive service usage and strengthen customer loyalty with captivating interfaces, content, and applications consistently delivered across mobile devices.
News & Events
Events
- Please check back for upcoming Telecommunication events.
News and Reviews
- September 20, 2005
- Cisco Systems to deliver rich-media communications solutions that incorporate Macromedia web conferencing technology
- September 20, 2005
- Macromedia and Avaya to deliver integrated conferencing solutions to service providers and enterprises
- September 6, 2005
- Macromedia Teams With HP To Help Telecommunications Operators Deliver Next-Generation Communications Services.
- June 6, 2005
- Macromedia Flash Platform Enables Next-Generation Communications Experiences
- April 12, 2005
- USATODAY.com, (PDF, 260K)
- February 11, 2005
In a Flash, cell phones could be dynamic...
, Nokia Signs Licensing Agreement with Macromedia
Demos
Demos
Case Studies & White Papers
Case Studies & White Papers
White Paper: Adobe solutions for eLearning: Transforming customer service in the Telecommunications industry- IDC Executive Brief—Dynamic Enterprise Publishing Calling: How Telecom Operators Can Streamline Document-Centric Processes
- Adobe customer engagement solutions for telecommunications: Automate and extend business processes to drive customer value and cost savings
- HP/Adobe White Paper: Building a new generation of communication services using Macromedia® Flash® and HP Service Delivery Platform
Bell Canada: Telecommunications provider cuts billing costs considerably with electronic bill presentment solution based on Adobe PDF and Xenos software- T-Mobile: Using Flash Lite and Flash MX Professional, T-Mobile develops and deploys an innovative data service within four months and garners two industry awards.
- Cable & Wireless: With Acrobat Connect, Cable & Wireless rapidly creates, manages, deploys, and tracks highly engaging online training, while cutting training costs
- SBC Yahoo! selects Flash to deliver on demand video to subscribers
- Cable and Wireless selects Breeze for rapid training
