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Financial services customer stories

Find out how financial services customers are benefiting from Adobe solutions in the following customer success stories. Also see the financial services Site of the Day winners and check out the customer Showcase.

Banking

Ålandsbanken (PDF: 121k)

This Finnish bank increased business volume and customer satisfaction by implementing the Adobe® Intelligent Document Platform.


AXA Bank (PDF: 188k)

AXA generates business value through improved processing and automation with Adobe® LiveCycle® ES, resulting in a 260% ROI over five years.


Business Loan Express (BLX) (PDF: 525k)

Using Adobe LiveCycle® solutions, BLX automated document-intensive processes and developed more responsive, personalized services. Its new system enables brokers to instantly generate quality, branded product sheets, thereby strengthening its broker relationships and improving how clients perceive broker services.


BNL-BNP Paribas Group

The Italian credit institution uses mobile devices and rich Internet application (RIA) widgets in an engaging application to recruit new employees


Caixa d’Estalvis de Terrassa (PDF: 541k)

A popular Catalonia bank saves more than 1.25M euros annually and enhances customer service with the Adobe Intelligent Document Platform.


Cedacri

Leading banking services provider uses Adobe LiveCycle solutions to enhance timeliness and quality of banking services


Corning Credit Union (PDF: 357k)

Leading credit union boosts employee productivity and enhances customer service with the Adobe Intelligent Document Platform.


Corporate One (PDF: 251k)

Leading corporate credit union extends impact of risk management with LogicERM solution that leverages Adobe Flex and Macromedia ColdFusion from Adobe.


Credit Lyonnais (PDF: 358k)

The Credit Lyonnais Group produces a large volume of highly personalized customer-facing documents using Adobe solutions.


Dickinson Financial

Fast-growing financial services company improves customer service, saves millions of dollars annually, and realizes 1,408% ROI in one year using Adobe LiveCycle software


“la Caixa” Caja de ahorros y Pensiones de Barcelona (PDF: 177k)

la Caixa is using the Adobe Intelligent Document Platform to automate the creation of more than 175,000 banking documents daily in la Caixa branch offices.


Deutsche Börse AG (PDF: 753k)

Clearstream Banking simplifies tax process using Adobe LiveCycle solutions and barcoded forms to engage customers and staff in automated forms processing.


Los Angeles Firemen's Credit Union (PDF: 475k)

Los Angeles Firemen's Credit Union uses Adobe forms management solutions to enhance customer services and lower costs by automating forms creation and processing.


Natexis Banques Populaires (PDF: 277k)

Natexis Banques Populaires streamlines online banking services by generating catalogs and contracts using Adobe LiveCycle Solutions.


National Bank of Greece (PDF: 183k)

Leading Greek bank reduces costs and speeds loan application processing with Adobe Process Management Services.


Banque Pictet & Cie

Eminent Swiss financial institution adopts Adobe LiveCycle integrated solution to manage administrative processes and optimize security


Rheinischer Sparkassen

Using Adobe Flex, Sparkassen branches can now offer more interactive banking services, providing customers individual financial planning and saving the financial institutions time and money.


SNS Bank (PDF: 81k)

Dutch bank gives customers the power to choose by offering live online mortgage advice .

Capital Markets

AMP Financial Services (PDF: 380k)

This leading regional wealth management company makes extensive use of Adobe Acrobat® software and Adobe PDF to produce and distribute forms, improving customer service and reducing costs.


eTrade Australia

Leading online brokerage uses Adobe® Acrobat® Connect™ Professional to rapidly train network of brokers and their customers


eTrade Germany

Leading online financial services provider uses Adobe Flex to develop dynamic applications that give customers real-time access to financial data


J.H. Cohn (PDF: 407k)

This leading accounting firm adopts document service solutions from Adobe and Immediatech for fast, efficient handling of client materials.


Open Access Limited (PDF: 520k)

Open Access Limited uses Adobe application processing solutions to speed forms processing and offer customers quick access to personalized account information.


Optimal Payments (PDF: 200k)

Optimal Payments used Adobe Flex® to build and deliver a complete customer support management solution. The key to its success was enabling easy, worldwide access to the underlying complexity of electronic payments.


Robeco

Investment leader uses Adobe® Flex™ to develop a rich, interactive online application that gives institutional investors rapid, reliable access to vital product information

Insurance

Allianz SE

Leading financial and insurance service provider leverages Adobe Connect solutions for eLearning, providing a foundation for better global corporate communication.


Allianz Private Krankenversicherungs-AG (PDF: 523k)

Leading German insurance company streamlines customer services using Adobe Acrobat Professional software and Adobe PDF forms to provide instant estimates and presentations.


Farmers Home Mutual (PDF: 178k)

Leading insurer improves agent services and reduces administrative costs with a web-based system built around Adobe Intelligent Document Platform.


Fortress (PDF: 371k)

U.K. insurance company accelerates application completion and processing using Adobe LiveCycle software.


Gerling Group Insurance Service AG (PDF: 232k)

Gerling Switzerland used RIA technology to create an interactive and comfortable user interface. In only four months the Gerling claim portal (GSMP) was developed and Gerling employee productivity increased by 30% as a result. And, customers are more satisfied because they have direct access to their cases.


SAFECO (PDF: 416k)

This premier provider of insurance and financial products sold through independent distributors enhanced document services for more than 8,000 agents nationwide by deploying surety bond information online.


Trumbull Services L.L.C. (PDF: 183k)

Insurance services provider adopts Adobe Intelligent Document Platform to generate customized documents for faster claims collection.