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Adobe and IBM account enrollment solution

Automate account enrollment with the Adobe Intelligent Document Platform and IBM middleware

As financial services firms face ever-higher expectations to deliver profits and cut costs, it's more crucial than ever to efficiently acquire new customers and keep them satisfied. But existing online enrollment processes are often difficult to use, causing up to 90 percent of new customers to abandon account applications before they're completed. And multiple, disparate enrollment processes make it more difficult than ever to leverage customer data across products, systems, and applications.

By integrating the AdobeĀ® Intelligent Document Platform with industry-proven IBM middleware, you can help provide a better enrollment experience for new customers and significantly drive down customer acquisition costs.

With Adobe and IBM solutions, you can:

  • Improve communications while boosting closure rates across sales and product channels
  • Provide personalized, familiar documents for results-driven customer communication
  • Extend internal applications beyond the firewall and streamline form completion
  • Speed responses to customer requests by capturing XML data with Adobe ReaderĀ® software and integrating it with back-end systems
  • Improve data quality and support compliance regulations

Featured customers

Customer quote

- Frank Raasch, Enterprise Technology Manager, Farmers Home Mutual

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Solution brief (PDF: 673k)

Get a detailed look at the benefits of automating account enrollment with the Adobe and IBM enrollment solution.

Adobe and IBM

Learn about the vision of a connected enterprise shared by Adobe and IBM.

Adobe Document Services

The following document services from Adobe help you capture and process data more efficiently and securely and leverage customer information across the enterprise:

Learn more about the complete line of Adobe Document Services for streamlining document-based processes.