Extended loan automation

Loan origination > Loan processing > Document preparation and fulfillment

Accelerate loan processing while reducing cost and effort

Clients seeking loans invest a great deal of time and energy in the application process. Likewise, your company goes to great efforts to manage risk and maximize revenue while adhering to government regulations and compliance mandates. Adobe solutions bring simplicity and efficiency through a more streamlined process and engaging experience, which helps you reduce costs, improve service, and close more business.

Loan origination

Using a rich Internet application (RIA) accessible online, customers can browse through different loan options and even begin the application process at home. Or, using the same RIA, customers and loan officers can view various loan options together. Digital dashboard views provide a rich, interactive, and intuitive interface to view information from many systems and data sources all at once. With this comprehensive view of key data easily accessible right at their desktops, loan officers are able to dedicate more time listening to customers' needs and directing them to the appropriate products.

Loan processing

To simplify the application process, the RIA provides a checklist of all the supporting materials required and prompts for missing documents and details. Forms can be prepopulated with customer information to help reduce errors and speed processing, and data validation of all information helps ensure that applications are correct and complete. Adobe solutions support digital signatures, or you can use 2D barcodes to overcome automation obstacles when processes require wet signatures. Once all the necessary forms and documents are received, they can be assembled in a single, compact PDF file for easy distribution and review.

Document preparation and fulfillment

Once an application is approved, Adobe solutions can automatically generate a complete package of compliant loan documents — personalized per client — that can be sent by mail, e-mail, or fax or made available on the RIA. The documents can also be digitally archived, saving on storage and retrieval costs, as well as complying with regulatory mandates for records retention. If a hard copy is needed, the PDF file can be printed with the assurance that the paper and digital versions will maintain a consistent look and feel. Security controls confirm that the data hasn't been altered since it was filed.

Solution benefits

Improve your customers' experience and close more business faster.
Streamline information capture and routing to include all participants.
Lower error rates and reduce time spent fixing errors.
Automatically generate and print compliant loan documents.
Extend legacy systems to get more value out of existing assets.
Reduce the time and cost of distributing documents.
Enable all parties involved to share and collaborate on documents without buying or installing new software given the ubiquity of Adobe® Reader® and Flash® Player software.