Accessibility

Solutions for benefits and services administration

Deliver information where it is needed quickly and cost-effectively

Government agencies that administer benefits and services need to get the right information to the right people at the right time. Whether they are delivering services for social service, criminal justice, defense and intelligence, public safety, transportation, or tax and revenue, agencies must do so privately and efficiently while protecting security.

By bridging the paper and digital worlds, Adobe enables agencies to provide a more convenient, constituent-friendly experience online. For benefits and services administration, Adobe helps automate benefits enrollment, extend processes beyond the network to field workers and service providers, and comply with privacy and security mandates. Constituents can download and fill out intelligent forms at their convenience, and submit them electronically or by paper. The result is a substantially faster application-to-enrollment process, minimizing the time for constituents to receive benefits.

To learn more, download and read the solution brief and success stories below.

Learn more

Making Integrated Eligibility a Reality - eSeminar

Join experts from Adobe, the Center for Digital Government, Texas HHS and Michigan MIChild to learn how leaders are improving operations and citizen satisfaction.

Learn how Adobe document solutions can help accelerate and automate benefits enrollment for citizens and agencies.

Share the Intelligence: Interactive Government for benefits & services

A Q&A interview with Christopher Baum, Gartner research vice president, government research, discussing how intelligent documents can help agencies that administer benefits and services.

Adobe LiveCycle

Learn about the Adobe® LiveCycle® family of J2EE-based enterprise server software products which leverage the universal client Adobe Reader to help government automate and secure document-centric processes inside and outside the firewall.

Featured customer

U.S. Department of Veterans Affairs

Learn how the Department of Veterans Affairs delivers interactive government with Intelligent Documents that streamline processes and speed responsiveness.

Read the full story (PDF, 68K)


State of Michigan

Learn how the state of Michigan uses Intelligent Documents to make health benefit processing more accessible and efficient for citizens and agencies.

Read the full story (PDF, 328K)


llinois Department of Human Services

Learn how the state of Illinois used Adobe solutions to streamline form processing after consolidating six agencies.

Read the full story (PDF, [an error occurred while processing this directive])


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