Federal, state, and local
Offer fast access to tax information and services
Use Adobe's revenue and tax services solutions to reduce time and budget spent on collecting taxes and providing tax information to citizens.
Provide clear solutions to citizens
Enable connected citizens to use intuitive PDF and Adobe® Flash® based tools to easily fill out and send their tax returns online.
Increase compliant, online filings
Help ensure greater accuracy, and reduce the cost of reworks. Provide interactive experiences that simplify commercial or personal tax filing processes.
Deliver forms in standard formats
Provide wizard-based interfaces that guide citizens through the process of selecting the right forms.
Simplify justice and public safety workflows
Improve intra-agency communication and expedite case document distribution and archiving with Adobe's justice and public safety solutions.
Speed up the wheels of justice
Free court officials to focus on protection of citizens' rights. Automate courtroom processes to enhance collaboration, create efficiencies, and improve public services.
Improve citizen access to content and services
Optimize citizen-facing applications while integrating with back-end systems and data stores to deliver better, faster access to content and services across multiple digital devices.
Increase archiving and auditing efficiency
Make it easy to more securely archive all documents involved in a case and to search and retrieve information on file.
Keep citizens informed through interactive, online experiences
Provide public servants with the tools and services they need to engage constituents across digital channels with Adobe’s Web Experience Management solution.
Get to know your constituency
Capture real-time insight about the citizens your agency serves. Find out which site visitors find useful, what they ignore, and what they want more of.
Build community
Integrate with leading social networks and build social capabilities into your services. Publish citizen-created content. Support ratings and forums.
Deliver citizen-specific responses
Tag digital assets and create rules to match the right content with the right citizen. Deliver personal, responsive experiences. Modify based on closed-loop feedback.
Maximize the value of your online presence
Use the robust analytics in Adobe Online Marketing Suite, powered by Omniture®, to discover what's most compelling to constituents, and encourage citizen participation.
See what works
Use powerful visualization tools to analyze content performance across multiple sources—including web, mobile, and social channels.
Make searches more successful
Promote citizen engagement, participation, and satisfaction through the use of tools such as search and navigation, so visitors get their questions answered faster.
Improve site design and engagement
Discover and analyze the paths that citizens are taking through your agency’s website. Gain insight into navigation and pages that are the most useful, and make informed refinements.
More customer stories |
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Department of Labor of the Catalonian Government
Government agency increases responsiveness to constituents and expedites processes using Adobe solutions.
State of Illinois Department of Human Services (DHS)
DHS saves millions of dollars annually by automating the enrollment and provisioning of critical services for citizens.
London Borough of Southwark
Innovative government agency delivers more efficient, responsive citizen services with powerful One Touch system built on Adobe solutions.
Spanish Patent and Trademark Office
Spanish government agency uses Adobe solutions to streamline application processing and reduce reliance on paper.
