Put the personal touch on your multichannel communication.

A customer filling out a form or application often results in a follow up letter or document. Adobe Experience Manager Forms helps you create compliant and mobile-ready correspondence and letters that can be sent automatically to customers as part of a new and ongoing relationship.

Reach customers in any channel they use.

Create and send personalized correspondence, letters, statements, and other communications to be received and read on smartphones, tablets, desktops, and in print.
Responsive
Ensure that all documents automatically render appropriately for different devices.
PDF
Offer downloadable PDF documents that clients can save or print for their records.
Web publication
Publish to personal web portals so documents can be securely accessed anytime and on any device.
Multichannel
Send documents through multiple channels such as email by leveraging Adobe Campaign.
Interactive
Include dynamic and interactive elements in documents and links to self-service applications.
Analytics
Measure document usage through integration with Adobe Analytics.
Target offers
Dynamically include targeted content in forms and documents through integration with Adobe Target.
Integration
Merge with existing systems to create personalized and accurate statements.
Compliance management
Maintain compliance with audit trails and change history.

Speed up your ability to get the word out.

You can set up automated responses or create interactive document correspondence, and empower your team to quickly create documents at any time.

  • Create unified, professional communications with document templates.
  • Maintain consistency, brand, and compliance using pre-approved content blocks.
  • Generate thousands of personalized documents in batches, triggered by business rules that you define.
  • Send correspondence through a customer's preferred channel, including web, email, or printed copies.

HUK Coburg’s policy is to unify the customer experience.

Learn how the German insurance company reduces errors by automatically creating documents based on data captured in digital forms.
 

Get to know Experience Manager Forms even better.

We’ve put together a spotlight that give you even deeper details about how you can use Forms to create, protect, and optimize your forms and documents.