Technical Consultant
The challenge
- Gaining an in-depth knowledge of a client's website architecture, online business model, and online marketing strategy
- Interacting frequently with clients via phone, email, and/or in-person-including interaction with web developers, analysts, marketers, and C-level executives
- Developing and customizing JavaScript, Objective-C and Java
- Managing multiple client engagements simultaneously
- Some technical writing and PowerPoint presentation creation.
Technical Consultants gather and understand client's unique business requirements and then customize Adobe Digital Marketing Cloud products and solutions to meet these requirements and other reporting needs. In addition, they help each client implement "Adobe Digital Marketing products code" throughout their websites and applications, and perform quality checks to ensure that the implementation work has been completed successfully. While not a programming position, implementation consulting is a very technical job function with constant customer interaction. This position includes all of the following aspects:
What you’ll do
- Become an expert in the use of Adobe products and the methods by which they can be used to effectively optimize online businesses
- Quickly learn the most of Adobe Marketing Cloud solutions, Adobe Analytics, Adobe Target, Adobe Social, Adobe Media Manager and Adobe Campaign
- Lead and manage large, multi-solution project for customer success with managing customer expectations appropriately and keep projects on schedule and within scope
- Interpret and translate client business requirements into technical specifications for design of an Insight dataset and/or analysis objectives
- Leverage hands-on technical and product skills, as well as digital marketing business acumen, in designing the solution architecture, in partnership with one or more solution experts
- Generate JavaScript (Objective-C, Java) or other rich media collection code and assist with its implementation for reporting and optimization
- Support client's developers and third parties throughout the implementation process and validate/debug implementation and follow through on issues until resolved
- Communicate appropriately with customers and team member to motivate their work
What you need to succeed
- Solid JavaScript, CSS and HTML skills
- Able to manipulate DOM and knowing Java script libraries
- Experience of Smart Phone/Tablet application programming experiences with Java and Objective-C
- +1 years' experience working with Adobe Analytics (Web Analysis) or similar tools
- +3 years' experience both Web development and project management experience
- Strong interest in digital marketing industry/technologies
- Experience presenting in front of technical/business groups
- Must be self-motivated, responsive, professional and dedicated to customer success
- Excellent interpersonal skills/Strong team player and a positive attitude towards solving problems
- Excellent communication skill, Japanese and English (preferred)
- Some travel required
