Customer engagement analytics

It’s more than talk. It’s data. And it’s actionable.

Use Experience Manager Communities in combination with Adobe Analytics to see what's going on with your blogs, message boards, product reviews, and other customer communities. As you understand and act on what you see, you can provide a better experience across your communities and digital properties.

It’s more than talk. It’s data. And it’s actionable.

Measure and analyze engagement.

Each customer interaction gives you a sense of sentiment from individuals within your community. Stand back and look at these interactions collectively to spot trends, needs, and opportunities.
Build reports.
Build reports.
Quickly generate reports of user views, views over time, top content, ratings, user drop-off rates, engagement by device, and more.
Measure learning content.
Measure learning content.
Observe and understand the engagement with your learning resources to ensure your communities are getting the most out of the content.
Identify influential voices.
Identify influential voices.
Find the advocates and experts who are emerging across your community and help them uphold your brand.

We’re a leader in web content management. Forrester agrees.

Adobe received the highest scores possible for its current offering, strategy, and market presence.