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Education Online Store Europe FAQ

Who qualifies to purchase from the Education Online Store Europe?

Student Edition: For student purchase only

Eligible individuals: Only full- or part-time students enrolled at a higher education establishment, defined as an accredited public or private university or college that grants degrees requiring not less than the equivalent of two (2) years of full-time study, or students enrolled at an accredited public or private secondary school providing full-time instruction are eligible to purchase Adobe Student Edition software.


Other education versions: For educational institutions, faculty, staff, teachers, and students
Qualified individuals who acquire Educational Software Products for their own personal use but not for further distribution or transfer and who have presented appropriate identification of current status as:

  • Students enrolled at an accredited public or private primary or secondary school providing full-time instruction
  • Full- or part-time students enrolled at a Higher Education Establishment, defined as an accredited public or private university or college that grants degrees requiring not less than the equivalent of two (2) years of full-time study
  • Full- or part-time faculty and staff employed by accredited Educational Establishments. Establishments include accredited primary or secondary school, public or private university or college, school district, or board of education (including emeritus status professors)
  • Homeschooled students and their teachers
  • Other qualified examples as listed by Adobe from time to time on its Internet website or in other written communication

Unqualified institutions include:

  • Nonaccredited schools and religious organizations
  • Museums
  • Prekindergarten or child care facilities
  • Churches
  • Libraries
  • Hospitals in Canada
  • Training centers or schools granting certificates for courses such as computer software training
  • Military schools that do not grant academic degrees
  • Research laboratories not affiliated with an accredited institution
  • Other unqualified examples as listed by Adobe from time to time on its website

What forms of student/faculty identification are accepted?

Students

Proof of current enrollment, stating your name, the institution name, and the current date or term. 1

Types of proof of enrollment include:

  • School ID card
  • Report card
  • Transcript
  • Tuition bill or statement
  • Any other document issued by the educational institution that includes your name, the institution name, and the current date or term

Teachers, faculty, and staff:

Current ID that includes your name, the date, and the name of the educational entity or an official document such as the following1:

  • Institutional paycheck stub
  • Letter on official letterhead from the registrar of the educational entity indicating current employment

Note: Any sensitive information such as pay amounts, grades, or social security numbers can be covered or crossed out.

Homeschooled students and their teachers:

  • Dated copy of a letter of intent to homeschool1
  • Current membership ID to a homeschool association (for example, the Home School Legal Defense Association)1
  • Dated proof of purchase of curriculum for the current academic school year1

1 Documents dated within the last six months are considered current.

How much time do I have to submit my identification before the order expires?

If we do not receive your proof of eligibility within six days, your order will expire. Once your order expires, you must place your order again at the Online Store.

How long will it take to approve my order after I submit identification?

Once your completed and legible fax cover sheet and photocopy of your proof of academic identification is received, your order will be approved within one business day.

Do you retain my verification for future orders?

No. Since academic status can change every semester or quarter, we require you to resubmit proof of eligibility with every order.