Customer stories
Adobe® Acrobat® software and Adobe PDF help organizations get work done by enabling them to manage a range of essential business activities such as assembling documents from multiple sources, creating intelligent forms, and more securely collaborating on projects with customers, partners, and employees — inside and outside the firewall — to deliver extraordinary results.
Aerospace
Federal Aviation Administration
The FAA relies on Acrobat and Adobe FrameMaker® software to keep critical information up-to-the-minute and readily available for 2,400 safety inspectors who work around the clock.
Read the customer story (PDF: 185K)
Lockheed Martin
This aerospace firm relies heavily on Acrobat and Acrobat Capture® software for the creation and handling of corporate documents on a global scale — everything from PDF-based documentation to online collaborative reviews, electronic forms, and web page capture.
Read the customer story (PDF: 476K)
AEC (architecture, engineering, and construction)
Association of Highway, Canal, and Port Engineers
Highway engineers leverage digital approval processes using Adobe Acrobat.
Read the customer story (PDF: 251K)
Catalonian Association of Architects (COAC)
The COAC adopted Adobe Acrobat software and an Adobe PDF workflow to automate its project approval processes and deliver electronic, digitally signed project documents.
Read the customer story (PDF: 588K)
Dell Inc.
Dell increases quality and speeds up the publication of millions of pages of documentation with Adobe software.
Read the customer story (PDF: 812K)
Good Fulton & Farrell
Innovative architecture firm keeps projects on track and on budget using Adobe solutions for streamlined design and collaboration.
Read the customer story (PDF: 1.9M)
Holland Railconsult
Leading Dutch engineering firm improves information sharing, collaboration, and archiving using Adobe Acrobat and Adobe PDF.
Read the customer story (PDF: 1.2M)
John TeSelle Architecture
This architectural design firm improves client services and reduces costs with rapid, reliable project collaboration using Acrobat and Adobe PDF.
Read the customer story (PDF: 895K)
Land Title Branch
A government office streamlines the processing of land title transactions using an electronic document solution based on Acrobat and Adobe PDF forms.
Read the customer story (PDF: 176K)
Mountford Pigott Partnership
A leading architectural practice leverages Acrobat and Adobe PDF for efficient, reliable delivery and review of architectural drawings and related project documents.
Read the customer story (PDF: 890K)
Orange County Planning and Development Services
A Southern California county streamlines its building-permit process by using Acrobat to create forms that can be digitally signed and centrally stored.
Read the customer story (PDF: 1.0M)
Palomar Energy Project
A chief building official adopts Adobe Acrobat and Adobe PDF to accelerate review and approval of more than 30,000 design documents.
Read the customer story (PDF: 416K)
Perkins Eastman
International architecture and design firms lays foundation for fast, efficient collaboration using Adobe Acrobat software and Adobe PDF.
Read the customer story (PDF: 957K)
PFS Corporation
Leading third-party plan review company uses an Adobe Acrobat workflow to review drawings, quickly exchange information, and arrive at a final project to certify a broad range of products and structures.
U.S. Green Building Council
Leading green building coalition cuts LEED application submission time by 50% using Adobe software to automate application processing.
Read the customer story (PDF: 2.1M)
Windsor-Essex County Housing Corporation
The public housing corporation reduces administrative time and costs using Adobe Acrobat software.
Read the customer story (PDF: 162K)
Creative pro
Applied Graphics Technologies
AGT turns to Adobe Acrobat and Adobe PDF to speed up review and localization of packaging and collateral materials for Microsoft.
Read the customer story (PDF: 96K)
Associates Graphic Services (AGS)
Switching to a workflow based on Adobe PDF increases prepress productivity by 65% to 70%.
Read the customer story (PDF, 738k)
BD Fox
This advertising firm saved tens of thousands of dollars and increased the speed of review cycles by up to 50 percent using an online collaboration system based on Adobe Acrobat.
Read the customer story (PDF: 205K)
Cline Davis & Mann
Leading healthcare agency boosts efficiency with Adobe Creative Suite® 2 software.
Read the customer story (PDF: 205K)
Consolidated Graphics Group, Inc.
Commercial printer delivers quality work — and quality service — using an online job submission system based on Adobe PDF templates and Job Definition Format.
Read the customer story (PDF, 1.10k)
Deutsch Inc.
Adweek "Agency of the Year" for the fifth consecutive year finds a competitive advantage using Adobe InDesign® software.
Goodby, Silverstein & Partners
The award-winning advertising agency leverages Adobe Acrobat in the enterprise to enhance collaboration among staff and clients.
Read the customer story (PDF: 913K)
JWT
JWT continues decades of innovation using the Adobe Creative Suite, including Adobe InDesign CS software.
LPK
World's largest employee-owned brand design agency standardizes on Adobe Creative Suite and Adobe InDesign CS software to streamline worldwide workflow.
The Magazine Group
The Magazine Group adopts Adobe InDesign and Adobe Creative Suite to help its clients cut through marketing clutter while reducing production time by one-third.
Publicis West
Young and growing ad agency gains efficiency and creative enthusiasm using Adobe Creative Suite 2.
Read the customer story (PDF: 913K)
Vertis
This advertising production firm uses Adobe Acrobat and Adobe PDF to reduce review cycles and cut production costs for its clients.
Read the customer story (PDF: 81K)
Education
Bedford High School
The adoption and combination of advanced software, together with excellent teaching, has led Bedford High School to achieve results beyond expectations.
Read the customer story (PDF: 67K)
Chinese University of Hong Kong
Choosing Adobe Acrobat for campus-wide electronic document management saves the Chinese University of Hong Kong 90% in production and printing costs.
Read the customer story (PDF: 233K)
Kilbaha Multimedia Publishing
Kilbaha's Adobe PDF based multimedia educational packages simplify fractions, decimals, and factorization for thousands of schoolchildren worldwide.
Read the customer story (PDF: 524K)
Loma Linda University
This university improves student services, and reduces administrative time and costs using Acrobat software and Adobe PDF.
Read the customer story (PDF: 1.5M)
The Wharton School — University of Pennsylvania
A leading business school distributes applications, publications, course catalogs, class materials, and faculty research over the Internet. The entire Wharton community (faculty, students, administration, and alumni) relies on Acrobat and Adobe PDF to share information.
Read the customer story (PDF: 241K)
Financial services
AMP Financial Services
This leading regional wealth management company makes extensive use of Adobe Acrobat® software and Adobe PDF to produce and distribute forms, improving customer service and reducing costs.
Read the customer story (PDF: 380K)
Bloomberg Australia
This financial services company relies on Acrobat and Acrobat Capture to deliver up-to-the-minute corporate news to professional investors worldwide.
Read the customer story (PDF: 365K)
CaliforniaChoice
CaliforniaChoice boosts customer service and efficiencies with an online customer quote publishing system using Adobe Acrobat, Adobe FrameMaker, and Miramo software.
Read the customer story (PDF: 171K)
CCEWeb
International trade transactions are streamlined by replacing mountains of paper forms with automated document processing and authentication.
Read the customer story (PDF: 418K)
Insurance Services Office
ISO annually distributes more than 400 million pages of forms, rate tables, and other documents to insurers and regulators. The company slashed costs and boosted customer service by posting its forms on the web.
Read the customer story (PDF: 162K)
Lawrence Johnson & Associates
A leading pension administration firm uses Adobe Acrobat software and Adobe PDF to reduce costs and paperwork, and to accelerate the delivery of value-added services to its customers.
Read the customer story (PDF: 357K)
Moody's
This financial services company cuts the time needed to prepare 1,000-page publications from three weeks to two days using Adobe FrameMaker and Adobe Acrobat software.
Read the customer story (PDF: 512K)
Pacific Life
The financial services provider cuts its fulfillment time for annuities to 24 hours with VALET, a system based on delivery and submission of forms in Adobe PDF.
Read the customer story (PDF: 926K)
SAFECO Corporation
SAFECO Corporation saves nearly US$1 million in printing and distribution costs using Adobe Acrobat and Adobe PDF.
Read the customer story (PDF: 279K)
SBP
A French accountancy firm moved to an internet-based forms system using Adobe Acrobat saving time, improving accuracy and allowing them to compete with larger firms.
Texas National Bank
A community bank cuts costs, speeds loan approvals, and wins customers by posting forms on the web as Adobe PDF files.
Read the customer story (PDF: 31K)
Tokyo Stock Exchange
One of the world's major stock exchanges uses Acrobat and Adobe PDF to provide instant universal access to financial information on all listed companies.
Read the customer story (PDF: 371K)
Universal Pensions
A leading provider of retirement plan services speeds application processing with Acrobat, e-signatures, and Adobe PDF.
Read the customer story (PDF: 348K)
Government
California Department of General Services
Online forms processing with Adobe Acrobat and Adobe PDF saves this huge state government agency millions of dollars in administrative costs.
Read the customer story (PDF: 126K)
Federal Aviation Administration
The FAA relies on Acrobat and FrameMaker to keep critical information up-to-the-minute and readily available for 2,400 safety inspectors who work around the clock.
Read the customer story (PDF: 185K)
Food and Agriculture Organization of the United Nations
The United Nations FAO's goal is to eradicate hunger. One of the ways they help remote areas increase agricultural efficiency is through improved information distribution, using Adobe Acrobat.
Read the customer story (PDF: 577K)
Hillsborough County, Florida
The county creates searchable electronic agendas and archives, including background documents, with Acrobat, Adobe PDF, and DocMaestro DocDepot.
Read the customer story (PDF: 421K)
Internal Revenue Service
The IRS saves itself and taxpayers millions of dollars by making all tax forms freely accessible on its web site as PDF files.
Read the customer story (PDF: 137K)
Lambeth Borough Council
From planning maps to meeting notes, London's Lambeth Borough Council is serving its citizens with online documents, thanks to Adobe Acrobat.
Read the customer story (PDF: 1.1M)
National Assembly of the Republic of Korea
The National Assembly of the Republic of Korea provides real-time services on the web for various documents with an Adobe PDF solution.
Read the customer story (PDF: 554K)
National Association of Insurance Commissioners
State regulators can now approve insurance filings in weeks instead of months, thanks to an electronic submissions process based on Acrobat and Lotus Notes.
Read the customer story (PDF: 68K)
Orange County and Santa Clara County, California
These counties speed up budget development process with a database publishing solution based on FrameMaker, Acrobat, and PatternStream software from Finite Matters Ltd.
Read the customer story (PDF: 479K)
Oregon Department of Transportation
This transportation agency boosts the quality and quantity of report data available to employees and the public while reducing costs by tens of thousands of dollars with Adobe Acrobat and Adobe PDF.
Read the customer story (PDF: 583K)
Public Record Office of Victoria
An Australian public record agency adopts PDF as the standard format for long-term, reliable document archiving.
Read the customer story (PDF: 238K)
City of Tecumseh, Michigan
This city government saves tens of thousands of dollars annually by distributing information electronically in Adobe PDF files instead of on paper.
Read the customer story (PDF: 349K)
Transportation Department at Birmingham City Council
This agency is making use of Acrobat's web Capture facility to evaluate, capture, and internally distribute PDF versions of a variety of web pages, saving staff time on web searches and delivering pertinent information more quickly.
Read the customer story (PDF: 228K)
U.S. Bankruptcy Court
Thanks to Acrobat and Acrobat Capture, attorneys, judges, and the public can access current case information quickly and easily via this court's website, while the court reduces its paper storage facilities costs.
Read the customer story (PDF: 188K)
United States Federal Courts
The Federal Judiciary improves accessibility of court documents and lowers filing costs by adopting PDF and Acrobat Capture.
Read the customer story (PDF: 349K)
U.S. Food and Drug Administration — Pharmaceuticals
At the FDA, new drug applications for everything from life-saving medications to basic over-the-counter remedies are being reviewed more quickly and efficiently, thanks to Adobe Acrobat and PDF.
Read the customer story (PDF: 68K)
U.S. Food and Drug Administration — Biologics
FDA/CBER moves to electronic document submission to streamline review and processing of biologics research information.
Read the customer story (PDF: 144K)
High tech
Adobe Systems Incorporated
Learn how Adobe reduced costs, improved efficiencies, and ensured compliance with regulations by automating business processes built around the Adobe Intelligent Document Platform.
Read the customer story (PDF: 2.2M)
Advanced Micro Devices (AMD)
The global semiconductor manufacturer incorporates Acrobat and Coptech SmartPDF technology to provide OEMs with instant access to updated product documentation.
Read the customer story (PDF: 235K)
Agilent
Using Acrobat for batch processing and collaborative commenting by workgroups add up to significant savings in time and labor to produce the more than 6,000 technical documents that Agilent publishes via the web and CD-ROM.
Read the customer story (PDF: 355K)
Cisco Systems
The world's leading networking company produces 250 technical manuals a year — some 11,000 pages long. Cisco has saved US$50 million in publishing costs through electronic publishing, combining its own technology with FrameMaker and Acrobat.
Read the customer story (PDF: 334K)
Hitachi, Ltd.
Hitachi significantly reduces employee work hours and costs by moving from paper-based document delivery to online documentation in Adobe PDF, as well as streamlining review and approval processes with Acrobat commenting and e-signatures.
Read the customer story (PDF: 209K)
Layton Graphics, Inc.
This telecommunications leader saves millions of dollars annually by giving field staff instant access to maps and technical documents in Adobe PDF.
Read the customer story (PDF: 505K)
Marconi plc
This communications giant uses Acrobat and FrameMaker to provide customized technical documentation on CD, over the Internet, or on wireless devices. Shorter reviews and more accurate manuals provide customers with the most current technical information.
Read the customer story (PDF: 498K)
Sensormatic Electronic Corporation
A leading provider of electronic security systems saves hundreds of thousands of dollars with Acrobat and Adobe PDF.
Read the customer story (PDF: 444K)
Texas Instruments
The ASIC group of the semiconductor giant increases its documentation output by a factor of four with the help of Acrobat and FrameMaker.
Read the customer story (PDF: 255K)
Legal services
Courtroom Concepts
Leading litigation support firm gives attorneys the upper hand with visual presentations created using Adobe Acrobat and Adobe PDF.
Read the customer story (PDF: 808K)
Holland & Hart
Leading law firm standardized on Adobe Acrobat Professional and Adobe PDF to improve management of and access to tens of millions of case documents.
Read the customer story (PDF: 616K)
Law Offices of Joseph Kashi
Personal injury trial lawyer reduces operating costs by as much as 50% while improving client services using Adobe Acrobat software and Adobe PDF
Read the customer story (PDF: 1.4M)
National Consumer Law Center
The foremost U.S. consumer law organization delivers a fully searchable electronic encyclopedia of reference material with the help of Acrobat and Acrobat Capture.
Read the customer story (PDF: 600K)
Pinnacle Law Group LLP
This law firm creates searchable archive of case documents, letters, and faxes with Acrobat and Acrobat Messenger®, saving days of staff time to manually search for relevant materials and allowing the firm to be better prepared for cases.
Read the customer story (PDF: 132K)
The Law Society of Scotland
A governing body in Scotland serving solicitors standardized on Adobe Acrobat Professional and Adobe PDF to ensure accurate audit trails and secure, reliable documents.
Seiden, Alder, Rothman, Petosa & Matthewman, P.A.
Acrobat and Acrobat Messenger improve information sharing and access for this firm's staff and clients and support the formation of a legal e-filing company.
Read the customer story (PDF: 660K)
Silicon Valley Law Group
To find better, more efficient ways of sharing and storing information, the Silicon Valley Law Group turned to Adobe Acrobat, Acrobat Messenger, and Adobe PDF to streamline operations and improve communication.
Read the customer story (PDF: 177K)
Thomas and Kampsen Law Firm
Leading law firm standardizes on Adobe Acrobat and Adobe PDF to streamline operations and provide staff with secure, reliable access to materials from anywhere.
Read the customer story (PDF: 566K)
U.S. Bankruptcy Court
Thanks to Acrobat and Acrobat Capture, attorneys, judges, and the public can access current case information quickly and easily via this court's website, while the court reduces its paper storage facilities costs.
Read the customer story (PDF: 188K)
United States Federal Courts
The Federal Judiciary improves accessibility of court documents and lowers filing costs by adopting Adobe PDF and Acrobat Capture.
Read the customer story (PDF: 349K)
The Veen Firm
Learn how The Veen Firm, a US-based law office, manages thousands of case documents with Adobe Acrobat.
Read the customer story (PDF: 238K)
Manufacturing
Eaton Corporation
Leading manufacturer improves collaboration and employee product knowledge by incorporating 3D designs into manuals using Adobe Acrobat 3D software.
Read the customer story (PDF, 569K)
Flymo
European lawnmower juggernaut Flymo uses a special Acrobat plug-in to build ordering functionality into its Adobe PDF based catalog.
Read the customer story (PDF: 703K)
Lloyd's Register
A ship plan compliance company in Rotterdam, the Netherlands has used Adobe Acrobat to eliminate errors and streamline their review processes.
Polaroid
By using Adobe Acrobat and publishing Adobe PDF files on the web, Polaroid reduces call center volume and expenses by about US$4 per phone call and US$20 per manual shipped.
Read the customer story (PDF: 150K)
Samsung Electronics
Samsung Electronics' Domestic Sales Division implements an innovative, integrated sales document management system using Adobe PDF.
Read the customer story (PDF: 418K)
Swire Beverages
Swire Beverages adopts Adobe Acrobat software to enable a faster and more secure electronic document workflow.
Read the customer story (PDF: 479K)
Pharmaceutical
U.S. Food and Drug Administration
At the FDA, new drug applications for everything from life-saving medications to basic over-the-counter remedies are being reviewed more quickly and efficiently, thanks to Adobe Acrobat and PDF.
Read the customer story (PDF: 68K)
SmartPath, Inc.
Pharmaceutical company SmartPath speeds up the review and approval of marketing documents for new treatments and enhances employee collaboration with Acrobat and Adobe PDF.
Read the customer story (PDF: 786K)
Warner-Lambert
The Public Affairs group of the pharmaceutical heavyweight adopts an electronic document delivery system based on Acrobat Messenger for rapid, reliable distribution of information.
Read the customer story (PDF: 136K)
Printing and publishing
4 Color Press
4 Color Press CEO and Founder Andrew Fuld has a goal: to build a nationwide franchise of print service providers that deliver short-run orders with high-quality, full-color output. He is building his business using Adobe technologies and software.
Read the customer story (PDF: 457K)
Allegra
Allegra Network LLC is one of world’s largest printing franchises, with more than 650 locations throughout the United States, Canada and Japan. Implementing a PDF-based workflow has enabled Allegra to automate its production processes and reduce errors. According to Tim Wood, vice president of technology, "Our previous error rate was two per 100 jobs. Use of Adobe PDF has reduced that by 98 percent, to four per 1,000 jobs."
Read the customer story (PDF: 1.1M)
Big and Clear magazines
Leading art magazines use Adobe Acrobat 8, PDF, and Creative Suite software tools to express artistic vision and share files in a worldwide collaborative environment.
Theme magazine and Sterling Brands
Collaborative creativity comes to life and extraordinary efficiencies are achieved through Adobe Acrobat 8, PDF, and Creative Suite software tools.
Applied Graphics Technologies
AGT turns to Adobe Acrobat and Adobe PDF to speed review and localization of packaging and collateral materials for Microsoft.
Read the customer story (PDF: 96K)
Berry Network
A leading national Yellow Pages agency achieves substantial savings and improves client services with Adobe Acrobat and Adobe PDF.
Read the customer story (PDF: 502K)
Democrat Printing & Lithographing Co.
This magazine publisher produces 10,000 pages per month with just two prepress operators, thanks to an Adobe PDF workflow. "Adobe PDF is the linchpin of our production process, providing stability, quality, and consistency in our art," says Jeff Toombs, digital prepress specialist.
Read the customer story (PDF: 1.0M)
The Document Centre
The Document Centre enables distributed creation and ordering of literature by building e-literature websites for its customers. Its solution is based on the Creo Web Composition System (WCS), which has an underlying Adobe InDesign engine. "We create the document templates using Adobe InDesign CS2, and then our customers can personalize them and order from the web portal," says Wendy Wolf, variable data specialist for The Document Centre.
Read the customer story (PDF: 729K)
GBM
The premier full service reprographics house in Manchester, England, uses an Adobe Creative Suite 2 and Adobe PDF workflow to offer a fast, accurate, and creative service that always provides business value to its clients. Mabbs Ghos, head of software and hardware development, notes, "Being part of the Adobe Partner Connection means that we have a real relationship with the industry leader and the benefits are passed directly to our clients."
Read the customer story (PDF: 218K)
Graphic Printing Services
The tight integration among Adobe Creative Suite applications saves time and steps for both Graphic Printing Services and its clients. In addition to enhancing the design process, Adobe Creative Suite streamlines prepress and production, and enables more consistent color on screen and across applications.
Read the customer story (PDF: 823K)
McArdle Printing Company
Like many printers, McArdle Printing often deals with files that are missing fonts and graphics, or materials lacking the proper color settings to print correctly. "Fortunately, the Adobe Partner Connection gives us the support we need to educate our clients to improve the quality of submitted materials," says Jack Thorpe, prepress manager.
Read the customer story (PDF: 124K)
Modern Postcard
In the battle for audience attention, direct mail marketers have had to become more savvy than ever. Direct mail maestro, Modern Postcard, fulfills demanding customer expectations using Adobe Creative Suite 2 and an Adobe PDF workflow.
Read the customer story (PDF: 724K)
Monroe Litho
Adobe technologies streamline operations for this environmentally friendly print service provider. "Adobe Creative Suite and Adobe PDF have streamlined our process from both a design and a printing perspective, enabling us to work quickly and efficiently and deliver the highest quality product for our customers," says Randy Allen, vice president of prepress for Monroe Litho.
Read the customer story (PDF: 591K)
Pacific Printing
Pacific Printing is known for producing top-notch print jobs on time and on budget. So, this award winning print services provider relies on Adobe Creative Suite 2 and the Adobe Partner Connection to streamline operations and improve print services.
Read the customer story (PDF: 91K)
Primary Color
Primary Color is a member of the Adobe Partner Connection Print Service Provider Program at the Premium level. "The number-one benefit of Adobe Partner Connection Print Service Provider program membership is having a direct line to Adobe technical support," says Jay Sato, manufacturing technology manager, Primary Color "The Adobe experts are very knowledgeable and eager to help us out."
Read the customer story (PDF: 389K)
SOS Printing (Australia)
Utilization of Adobe PDF forms and XML support in Acrobat automates job ticket information and streamlines this Australian prepress and print provider's operation and workflow.
Read the customer story (PDF: 316K)
Time Inc.
Time Inc. speeds publishing while improving page quality with Acrobat software and Adobe PDF.
Read the customer story (PDF: 333K)
Tucker Printers
Tucker saves money and streamlines its production processes by using Acrobat and encouraging its customers to submit print-ready Adobe PDF files.
Read the customer story (PDF: 543K)
Virginia M. Woolf Foundation
Blind and vision-impaired people gain access to thousands of books through this nonprofit organization's use of Adobe Acrobat software and Adobe PDF.
Read the customer story (PDF: 343K)
Professional services
Allianz
The leading Insurance company in Germany automated their sales estimate process using Adobe Acrobat - increasing accuracy of quotes and decreasing customer enrollment cycle times.
Bull
This international IT consulting group saves US$1 million annually by using PDF files to distribute product information to its sales force in 100 countries.
Read the customer story (PDF: 1.0M)
J.H. Cohn
This leading accounting firm adopts document service solutions from Adobe Systems and Immediatech for fast, efficient handling of client materials.
Read the customer story (PDF: 407K)
Real estate
Fraser Valley Real Estate
A real estate board speeds delivery of professional-quality listings and sales contracts and reduces administrative time using Adobe Acrobat software and Adobe PDF.
Read the customer story (PDF: 248K)
Texas Association of Realtors
The 40,000 members of this Realtor group can generate real estate contracts online via a website built using Acrobat Forms Update.
Read the customer story (PDF: 303K)
Utilities
Bell Canada
The telecommunications provider cuts billing costs considerably with an electronic bill presentment solution based on Adobe PDF and Xenos software.
Read the customer story (PDF: 309K)
Central Electric Power Cooperative (CEPC)
Power cooperative CEPC uses Adobe Acrobat to lower costs and speed the creation and delivery of information packets.
Read the customer story (PDF: 963K)
Edipower
Leading Italian energy producer uses Adobe Acrobat Professional to convert business documents to Adobe PDF for rapid, secure sharing inside and outside the company.
Read the customer story (PDF: 407K)
Layton Graphics, Inc.
This telecommunications leader saves millions of dollars annually by giving field staff instant access to maps and technical documents in Adobe PDF.
Read the customer story (PDF: 505K)
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