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Adobe Creative Cloud /

After Effects CC / FAQ

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When will the new CC apps and Creative Cloud features announced May 2013 be available?

The new CC apps, such as Photoshop CC and Illustrator CC, and Creative Cloud features, such as Sync Settings, desktop notifications, integration with Behance, and desktop notifications, will be available exclusively to Creative Cloud members in June.

For more information see www.adobe.com/creativecloud.

What is After Effects® CC and who is it for?

After Effects CC is the industry-leading animation and creative compositing software used by a wide variety of motion graphics and visual effects artists. It offers superior control, a wealth of creative options, and integration with other post-production applications — and it's available only in Creative Cloud™. For more information, visit the After Effects overview page.

Where can I learn how to use the new features?

The Training library in Creative Cloud gives you access to a rich and growing collection of video tutorials from Adobe and industry-leading partners. You’ll find out about common techniques and specific workflows to help you learn new things and complete projects quickly. After Effects Help includes Adobe content as well as links to expert training from books, videos, and other community resources.

Does After Effects still support 32-bit operating systems?

No, because the performance benefits of native 64-bit support make it the best choice for the demanding technical requirements of working with video, particularly HD and higher resolution content, offering only 64-bit support enables Adobe to optimize performance even further.

I use a Mac. How does the lack of 32-bit support affect me?

The lack of 32-bit support does not affect the majority of Mac computers that use Intel® processors. The only Mac users affected by the lack of 32-bit support are those using Intel based Mac computers with Intel Core™ Duo (single-core) processors. Refer to the After Effects CC system requirements to make sure your computer meets the minimum system requirements.

Will my existing plug-ins work with After Effects CC?

Any 64-bit plug-ins designed for After Effects will work in After Effects CC. Any 32-bit plug-ins for After Effects will need new versions designed for 64-bit computing. For a current list of plug-ins compatible with After Effects CC, visit the plug-ins page. For more information, contact the plug-in manufacturers.

Where can I get a trial version of After Effects CC?

With a free Creative Cloud membership, you can download a 30-day trial version of After Effects CC and other applications in Creative Cloud. When you upgrade to a complete membership, you'll be able to download the full version of every Creative Cloud application.

What hardware will make After Effects CC run even faster?

The system requirements provided by Adobe are minimum requirements. With native 64-bit support, After Effects can take advantage of all the available RAM in your system. For multicore systems, Adobe recommends 4GB or more of RAM per core; on any system, 16GB of RAM is a good baseline if you plan to run multiple applications simultaneously.


In addition, a few resources that were introduced for CS6 are still applicable to After Effects CC:

  • Learn how to optimize After Effects for high performance. View the in-depth video ›
  • Learn how to configure or upgrade your computer for peak performance with this informative white paper or Adobe TV video.
  • Visit the After Effects forums for deeper technical information and answers to frequently asked questions.
What's the best way to learn about new features?

After Effects Help includes Adobe content as well as links to excerpts from books, training videos, and other valuable community resources. Adobe TV is also a great resource for free online training videos. Ask questions and get advice on the After Effects forums.

I'm experiencing problems with After Effects — what should I do?

Start by making sure you have the latest updates: In After Effects, choose Help > Updates, and then follow the instructions. If you've installed the latest update and are still experiencing issues, visit the After Effects forums. If you need one-on-one help, contact technical support.

Where can I go for news about After Effects?

Visit the After Effects page on Facebook and join the ongoing conversation about After Effects. You can also follow the After Effects team account on Twitter.

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