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Adobe Framemaker

Customer stories

Adobe® FrameMaker® software has long been used for publishing long and complex documents to be distributed via multiple channels. The following customer spotlights show how large companies and government agencies around the world have built leading-edge publishing workflows around FrameMaker. Be sure to check out customer comments on the latest releases.


Aerospace

American Airlines

This airline carrier puts the focus on safety by distributing critical maintenance updates within 24 hours using FrameMaker+SGML and Adobe Portable Document Format (PDF).

View or download a PDF file (PDF, 144k)

Gables Engineering

The avionics control panel manufacturer meets aerospace industry standards and cuts production time using FrameMaker+SGML.

View or download a PDF file (PDF, 312k)

McDonnell Douglas

This aircraft manufacturer relies on FrameMaker+SGML for a structured, yet easy-to-use authoring environment to produce its Flight Crew Operating Manuals.

View or download a PDF file (PDF, 88k)

Developers and open standards

DITA

Adobe assembles the world's top technical communications experts to demonstrate DITA support with Adobe FrameMaker.

View or download a PDF file (PDF, 437k)

DITA and XML - 25% productivity improvement

Texas Engineering Extension Service Leading training provider accelerates creating content for homeland security curriculum using Adobe FrameMaker software, XML, and DITA.

View or download a PDF file (PDF, 497k)

Education

DITA and XML - 25% productivity improvement

Texas Engineering Extension Service Leading training provider accelerates creating content for homeland security curriculum using Adobe FrameMaker software, XML, and DITA.

View or download a PDF file (PDF, 497k)

Carnegie Mellon University

This tech-savvy school uses FrameMaker to create print and web-based computing manuals.

View or download a PDF file (PDF, 241k)

Financial services

Abbey National's Inscape

One of a new breed of personal wealth management services, Abbey National's Inscape keeps private investors fully informed about the progress of their portfolio on a daily basis, using FrameMaker, Adobe PDF, and Miramo.

View or download a PDF file (PDF, 118k)

Fidelity Investments, U.K.

The investment firm employs a FrameMaker based publishing system that allows financial advisors to create customized client reports via the web.

View or download a PDF file (PDF, 45k)

Mellon Global Investments

This leading asset management firm lowers document authoring costs and improves the variety and quality of product collateral with FrameMaker and Miramo software.

View or download a PDF file (PDF, 402k)

MFS Investment Management

Using FrameMaker, XML, and PatternStream software from Finite Matters Ltd., MFS dramatically expands the type and quality of automated marketing materials it delivers.

View or download a PDF file (PDF, 151k)

Moody's Investors Service

This financial services company cuts the time needed to prepare 1,000-page publications from three weeks to two days using FrameMaker and Adobe Acrobat® software.

View or download a PDF file (PDF, 514k)

Government

DITA and XML - 25% productivity improvement

Texas Engineering Extension Service Leading training provider accelerates creating content for homeland security curriculum using Adobe FrameMaker software, XML, and DITA.

View or download a PDF file (PDF, 497k)

Federal Aviation Administration

The FAA relies on Acrobat and FrameMaker to keep critical information up-to-the-minute and readily available for 2,400 safety inspectors who work around the clock.

View or download a PDF file (PDF, 185k)

Food and Agriculture Organization of the United Nations

The United Nations FAO's goal is to eradicate hunger. One of the ways it helps remote areas increase agricultural efficiency is through improved information distribution, using FrameMaker software and Acrobat.

View or download a PDF file (PDF, 577k)

State of Michigan Family Independence Agency

This state agency saves millions of dollars annually in document authoring and delivery costs with FrameMaker software.

View or download a PDF file (PDF, 223k)

Orange County and Santa Clara County, California

Counties speed up the budget development process with a database publishing solution based on FrameMaker, Acrobat, and PatternStream software from Finite Matters Ltd.

View or download a PDF file (PDF, 479k)

U.S. Postal Service

Using FrameMaker and Acrobat, the Postal Service improves customer service for bulk mailers by producing an electronic library of postal information on CD-ROM.

View or download a PDF file (PDF, 320k)

High tech

Adobe Systems Incorporated

Leading software company uses FrameMaker to migrate an XML-based solution for producing single-source user documentation and in-product help.

View or download a PDF file (PDF, 1.1M)

Advantica

Advantica, a provider of software simulation tools and consulting services to energy and water delivery companies worldwide, improves document content and appearance, leverages content across materials, and reduces technical documentation authoring costs with FrameMaker software.

View or download a PDF file (PDF, 617k)

Bally Gaming and Systems

Leading gaming provider increases publishing efficiency and consistency using FrameMaker software.

View or download a PDF file (PDF, 467k)

Dell Inc.

Dell increases quality and speeds publication of millions of pages of documentation with FrameMaker software.

View or download a PDF file (PDF, 812k)

Hewlett-Packard

HP's Direct Marketing Organization reinvents its product documentation system by converting to an electronic version with Adobe FrameMaker and FrameViewer®.

View or download a PDF file (PDF, 288k)

Hitachi Semiconductor

Using FrameMaker+SGML, this computer chip manufacturer produces data sheets in multiple formats — print, HTML, SGML, and PDF — significantly reducing print costs and delivery time.

View or download a PDF file (PDF, 118k)

IBM

The Personal Systems Group at IBM automated the creation of its worldwide product catalogs with FrameMaker and slashed production times from weeks to hours.

View or download a PDF file (PDF, 422k)

Microsoft Press

Software company's publishing arm reuses publication content for self-tests and eBooks with FrameMaker+SGML and an XML workflow.

View or download a PDF file (PDF, 372k)

Motorola Semiconductor Products Sector

The semiconductor giant wins customers by virtue of accurate documentation, authored with FrameMaker and distributed in Adobe PDF.

View or download a PDF file (PDF, 141k)

Novell

Novell, a leading provider of network software, chose FrameMaker+SGML as the core component of HelpWise, its hypertext authoring tool for creating online help systems.

View or download a PDF file (PDF, 645k)

USDATA Corporation

Software developer USDATA halves its translation costs and workload by using FrameMaker to publish document sets numbering thousands of pages.

View or download a PDF file (PDF, 183k)

SAP Labs

SAP Labs enhances services and expands revenue opportunities with books authored in FrameMaker and sold online in Adobe PDF.

View or download a PDF file (PDF, 345k)

Xerox

FrameMaker+SGML enables Xerox's education group to create both printed and electronic versions of product documentation in a single step, saving weeks of production time.

View or download a PDF file (PDF, 46k)

Insurance

CaliforniaChoice

Health insurance administrator boosts customer service with an online rate proposal system based on FrameMaker, Adobe PDF, and Miramo software.

View or download a PDF file (PDF, 174k)

National Heritage Insurance Company

Using FrameMaker as a single-source authoring solution, National Heritage creates a web-based procedures manual to better administer claims for the Texas Department of Health.

View or download a PDF file (PDF, 160k)

SAFECO Corporation Equity Compensation

This insurance company slashes its rate manual production times with a solution based on FrameMaker, Acrobat, and Datazone's Miramo software.

View or download a PDF file (PDF, 279k)

Manufacturing

Alamo Iron Works

Learn how a leading industrial supply distributor uses FrameMaker software for fast, efficient creation and delivery of detailed product catalogs.

View or download a PDF file (PDF, 616k)

Bombardier Transportation

Helping people around the world get where they want to go, train manufacturer Bombardier increases its documentation output with FrameMaker+SGML and Acrobat.

View or download a PDF file (PDF, 872k)

Hubbell Lighting, Inc.

This lighting manufacturer chose FrameMaker to produce the CD-ROM version of its product catalog — and the results really shine.

View or download a PDF file (PDF, 671k)

Laitram Corporation

Holding company slashes production time for technical manuals with a solution based on FrameMaker, Acrobat, and TRADOS software.

View or download a PDF file (PDF, 371k)

MDS Sciex

Leading manufacturer improves customer service and speeds document creation with a single-source publishing system based on XML and FrameMaker software.

View or download a PDF file (PDF, 317k)

Scriptware

Translation specialist Scriptware uses FrameMaker 7.0 to rapidly create localized product materials for its clients worldwide, including manufacturers such as Komori International and Grasso Products, BV.

View or download a PDF file (PDF, 1.4M)

Publishing

Adobe Systems Incorporated

Leading software company uses FrameMaker to migrate to an XML-based solution for producing single-source user documentation and in-product help.

View or download a PDF file (PDF, 1.1M)

Bright Path Solutions

Publishing service provider moves to single-source model to reduce costs, improve efficiency, and communicate consistently with clients.

View or download a PDF file (PDF, 194k)

Druckhaus Waiblingen (Germany)

FrameMaker is at the heart of database-driven publishing and digital media production at this multifaceted publishing house, whose clients include Mercedes-Benz.

View or download a PDF file (PDF, 118k)

Elanders

Working with large manufacturing customers throughout Europe, Elanders provides services to automate the production of catalogs and marketing collateral. Its WebBase system uses FrameMaker Server and Datazone Miramo software to reduce publishing time and costs.

View or download a PDF file (PDF, 655k)

"The Immortal Game"

Novelist takes advantage of FrameMaker software's multichannel publishing capabilities to produce a hard-cover edition and eBook.

View or download a PDF file (PDF, 315k)

iUniverse.com and Hungry Minds

iUniverse.com and Adobe bring customized, efficient eBook publishing solutions to corporations and publishers worldwide.

View or download a PDF file (PDF, 380k)

O'Neil Data Systems

Publishing company delivers innovative, online cross-media publishing services using FrameMaker software, Datazone Miramo software, and custom applications.

View or download a PDF file (PDF, 1.0M)

School Wise Press

Publisher uses database publishing system based on FrameMaker and Datazone's Miramo to slash production time for school accountability reports.

View or download a PDF file (PDF, 415k)

Simon & Schuster

The world's largest educational publisher relies on FrameMaker and FrameViewer to leverage content across a variety of media, from textbooks to CD-ROM.

View or download a PDF file (PDF, 850k)

Trimarket

FrameMaker helps this small publishing company bring its health and fitness books to market faster and more economically than the competition.

View or download a PDF file (PDF, 1.2M)

Telecommunications

Marconi plc

Communications giant offers customers instant access to customized documentation with a system based on XML, FrameMaker+SGML, and Acrobat.

View or download a PDF file (PDF, 498k)


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