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FAQ

Product information

What does FreeHand MX do?
FreeHand MX software is a vector-based drawing application. With FreeHand MX, you can create vector graphics that can be scaled and printed at any resolution. You can use FreeHand MX to create print and web graphic illustrations, such as logos and advertising banners. You can also use FreeHand MX to turn your artwork into Adobe(R) Flash(R) animations.
What are the features in FreeHand MX?
You can find out more about the top features in FreeHand MX on our website.
What are Adobe’s plans for the future development of FreeHand® MX?
Adobe does not plan to develop and deliver any new feature-based releases of FreeHand. Adobe will, however, continue to sell FreeHand MX, and will offer technical and customer support according to our support policies. While we recognize that FreeHand has a dedicated user base, we encourage you to migrate to Adobe© Illustrator© CS4. As a loyal FreeHand customer, you’re entitled to special pricing for Illustrator CS4, along with free access to special resources to help you make this move.
Will Adobe provide ongoing maintenance releases for FreeHand MX?
At this time, Adobe has no plans to provide maintenance releases, patches, or updates for FreeHand MX.
Does Adobe plan to deliver a FreeHand MX release to support Intel©-based Mac computers?
Adobe has no plans to deliver Universal versions of FreeHand that natively support Intel-based Mac computers. While FreeHand MX can be installed and run on Intel-based Mac computers, it must run under Rosetta, which Apple has built into Max OS X to dynamically translate PowerPC-based applications to work with Intel-based Macs. For more information on running Adobe professional applications under Rosetta, please see the document Support for Intel-based Macs.
Does Adobe plan to provide an update to FreeHand MX that will support Microsoft© Windows© Vista™?
Adobe has no plans to deliver a FreeHand MX release that supports Windows Vista.

For more details on migrating from FreeHand to Illustrator, please see the FreeHand to Illustrator Migration FAQ.

Pricing and purchasing information

What is the price of FreeHand MX?
FreeHand MX is available for $399 full license (NA commercial), and $99 upgrade (NA commercial).
Do you offer education pricing for FreeHand MX?
Yes. The education version of FreeHand MX is available at a discounted price to qualified educational end users. Please visit the Adobe Education Store to learn more about our special prices for students and teachers.
Is FreeHand MX available in different languages?
FreeHand MX is available for purchase in English, German, Chinese (traditional and simplified), French, Italian, Japanese, Spanish and Swedish.
I already own FreeHand. What are my upgrade options?
For information on upgrade options, please refer to Purchase Options.
What options do I have to upgrade to Illustrator CS4?
Adobe has developed a specially priced upgrade offer for any registered user of FreeHand version 9, 10 or MX to migrate to Illustrator CS3 for $199 (U.S.). This special upgrade can be purchased directly through the Adobe Store, www.adobe.com/store, or from any Adobe Authorized Reseller. All that’s needed to take advantage of this special offer is a valid FreeHand serial number from FreeHand 9, 10, or MX.
Is there an upgrade path from FreeHand to the Adobe® Creative Suite® 4 family?
Adobe does not offer a direct upgrade from FreeHand to any Creative Suite 4 editions. However, FreeHand owners who also own specific versions of Adobe Creative Suite, Adobe® Photoshop®, Adobe® InDesign®, Macromedia® Studio®, Adobe Flash Professional, Dreamweaver® or Adobe Illustrator are eligible to upgrade to certain editions of the Creative Suite 4 family. For detailed information on upgrade paths and costs, please refer to the CS4 upgrade eligibility tool.

Support

Where can I locate the FreeHand End User Licensing Agreement?
You can review the FreeHand End User Licensing Agreement on our website.
Why should I register my product?
When you register, your serial number is recorded into our database. This allows us to verify the number for you if it has been lost. Registered users also receive special software offers and notifications of product upgrades and updates. Additionally, customers who have purchased our products are eligible for the Getting Started Support Program, which offers several types of free support that vary by product. Register your product today.
I misplaced my serial number. Can you please look up my serial number in your user database?
Please review our ServiceNote for suggestions on locating a lost serial number. If you still can’t find it, please contact Adobe Customer Service and enter your name, address and company name (if applicable) in the online form. For customers outside the United States and Canada, please visit one of our International Support Centers.
How can I get help using FreeHand and other products?
Get information on all FreeHand technical support programs, including free online options, at the Adobe Support Center.
What is product activation?
Product activation is an anonymous, secure and hassle-free one-time process that authenticates licensed users during the installation process. Activation is not required for products acquired under a volume license agreement. The activation process verifies that the serial number is legitimate and has not been activated on more systems than allowed by the End User License Agreement (EULA). It does not affect the ability of licensed users to use their software as they always have. For more information on Macromedia's product activation process and policies and to review our expanded EULA, please visit our Product Activation Center.