Intuitive user experiences

Deliver applications that people want to use

With Adobe® LiveCycle® Enterprise Suite 2 (ES2) software, you can build and deploy easy-to-use, personalized, and interactive applications that connect to existing business applications and automated processes. People interact with these rich Internet applications (RIAs) using the freely available and ubiquitous Adobe Flash® Platform and Adobe AIR® clients, making it easier to achieve high adoption rates.

LiveCycle solutions for intuitive user experiences (PDF, 544k)

Learn how personalized, interactive applications that are easy to use can improve customer self-service and employee productivity.

Step-by-step workflow diagram

View a typical account enrollment scenario to see how an intuitive user experience supports interactions with employees and customers through multiple channels.

Workflow diagram
Click on image to expand

Customer self-service

Empower customers to help themselves by providing guided and collaborative assistance, improving customer service as well as reducing the burden on call centers. Examples:

Product selection
Account enrollment
Supply chain ordering
eMortgage servicing

Employee productivity

Enable users to dynamically aggregate and interact with real-time information from multiple sources using a single, personalized view to confidently make the right decision and take the appropriate actions. Examples:

Financial adviser desktop
Sales workplace
Patient tracking
Call center operations

Why LiveCycle ES2 is your best choice

Adobe Flash enables more compelling user interfaces than those built with other technologies, such as Ajax.
Ubiquitous and free client software (Adobe Reader®, Flash Player, and AIR) simplifies deployment.
AIR applications allow individuals to work the way they want, online or offline.
Reliable and comprehensive framework for real-time applications and handling high data volumes.
Integration with back-end systems does not require extensive custom development.