Collaborate with authors, subject matter experts (SMEs), and end-users using Adobe® RoboHelp® advanced PDF shared reviews, live linking of shared resources, moderation-enabled commenting workflows in Adobe AIR® Help, topic-rating and other multi-author environment capabilities.

Dynamic user-centric content

Improve the end-user experience by enabling personalized filtering of content. Author content once and deliver personalized and accurate content that is dynamically filtered based on users’ role, department, geography, products, operating system, or any other parameter specified by the author.

Shared reusable resources

Save time and boost productivity by reusing assets across authors and projects. Maintain consistency and conform to organizational and industry standards using linked resources that can be updated simultaneously.

Community-generated content

Enrich the quality of your content by adding Web 2.0 interactivity with enhanced Adobe® AIR® Help features that empower users to add comments and feedback, and generate relevant content independently.

Content Curation and moderation enabled commenting

Enable topic ratings, and public and private comments. Configure and moderate comments; store them on corporate network or on web via an Adobe® AIR® application.

External web/Community-generated content support

Create rich, interactive help content by providing access to external web content (Google search, blogs, wikis, forums etc.) alongside the authoritative documentation —just specify or preselect search metadata while authoring.

Adobe® AIR® Help skin editor

Achieve a more professional look by changing colors, styles, icons, and fonts to match company branding and other specifications with the brand new Adobe® AIR® Help Skin Editor.

Browser, platform, and device support

Stay up to date with support for the latest browsers, platforms, and devices (eBook readers, mobile devices, tablet PCs, and more), and import from or output to Microsoft Word 2010 documents.

Automated context-sensitive help (CSH) authoring

Speed up development time with automated context-sensitive help authoring, improved Map ID, and live linking—no manually matching items or programming required.

Publish to SharePoint

Publish RoboHelp output to SharePoint site using Universal Naming Convention (UNC path).

Multichannel and multidevice publishing

Leverage the multichannel publishing versatility of Adobe® RoboHelp® 9 software to distribute your output in WebHelp, XML, CHM/HTML Help, Print (Adobe® PDF, .docx, .doc), Adobe® AIR®, electronic publication (EPUB), and others. Easily distribute your content to mobile devices, eBook readers, and tablets using ePublishing features.

Optimize value of your content using advanced analytics

Gain valuable insight into usage patterns to better meet user needs with customizable Adobe® RoboHelp® Server 9 software feedback reports. Leverage advanced reporting capabilities to import usage data on topics, search terms, OS analytics, browsing patterns, and more.

Moderation and storage of comments

Enable topic ratings, and public and private comments. Configure and moderate comments, or store outside the network via an Adobe® AIR application.

Adobe® AIR reviews

Export your Adobe® RoboHelp® software project as an Adobe AIR application for email-based or online reviews. Combine and manage comments from multiple reviewers into a single file.

Live link support for Microsoft Word files

Import multiple Word files simultaneously, along with indexes, glossaries, and tables of contents. Easily map Word styles to Adobe® RoboHelp® styles. Repurpose Word content for HTML on import, and use markers to identify context-sensitive help topics.

Scripting and automation support

Use new scripting features to generate custom reports, automate frequently used workflows, and even extend the functionality of Adobe® RoboHelp® software. Take advantage of command-line support, an easy-to-use script management interface, and script-editing and debugging tools.

Enhanced templates

Take advantage of enhanced support for master pages as well as advanced interface features such as breadcrumbs, mini tables of contents, and "see also" references.

Adobe® Captivate® integration

Easily integrate Adobe® Captivate® show-me demos and how-to illustrations with your help files.

Adobe® RoboScreenCapture® utility

Take screen captures, edit screenshots, and export images to more than 20 image file formats with Adobe® RoboScreenCapture®.

Adobe® RoboSource Control™

Use the built-in Adobe® RoboSource Control™ application (or a third-party software version control application) to collaborate on projects. Restrict file access, view complete document histories, roll back to previous versions, and compare two versions of a file.

Adobe® RoboHelp® Server 9

Deploy and manage the latest online content, and control and monitor the use of web-based help systems and knowledgebases in real time through a web interface.
Gain valuable insight from customizable feedback reports on usage patterns, topics, search terms, and OS analytics.