Reviews

"Creating exceptional customer experiences involves delivering the right information to the right people at the right time in the right format and language. But increasingly, it also means making your content available to customers on the device of their choosing. With the versatile multiscreen HTML 5 publishing capabilities, RoboHelp 10 makes it easy to port your customer support and procedural content to iPhone, iPad, Kindle Fire and other mobile devices out-of-the-box. The preview functionality adds an additional level of confidence, helping you ensure the experiences you create will dazzle your customers."

“We use Adobe RoboHelp 10 to create user assistance for a web portal application. The multimedia output includes interactive elements such as software simulations and tutorials along with traditional online help. The layout templates in RoboHelp 10 make it easy to single-source content for delivery to many devices. It’s also much easier to collaborate and review content with SMEs and other stakeholders who do not have RoboHelp—this cuts development and delivery time and creates a more efficient development workflow.”

“The greatest new feature of Adobe RoboHelp 10 is the new multiscreen layout. Not only can I finally create Help for mobile devices, there are now no more frames and an incredibly powerful layout editor.”

"I'm excited about the new Adobe RoboHelp 10 Multiscreen output where we can deliver content to different screen sizes such as tablets. We use RoboHelp to help our financial services clients document their policies and procedures in an online format. We have clients who are exploring the option of providing their managers with tablets. The ability to output their procedures to a format designed for a tablet is terrific—it really opens up the possibilities!"

"The addition of HTML5-based multiscreen outputs, CSS3, and support for Media Queries moves Adobe RoboHelp 10 into the mobile space in a big way – from smartphones to tablets and beyond. At the same time, RoboHelp maintains its familiar interface and feature set for those authors that aren’t yet ready to add mobile to their single source outputs and workflows. RoboHelp 10 is a well thought-out, flexible, and future-oriented extension of RoboHelp by Adobe. Nice job!"

“With Adobe’s commitment to multiscreen publishing, my Adobe RoboHelp 10 content will finally be able to be consumed by learners using any kind of device (including desktop computers, laptops, the Kindle, and the Apple mobile devices). As far as I’m concerned, Adobe Technical Communication Suite 4 continues to be synonymous with the true meaning of single-sourcing. The suite has been, and will continue to be, the most indispensable collection of tools in my toolbox.”

“From a business perspective, the new multiple output capability and collaboration tools in Adobe RoboHelp 10 help us bring content to market faster. Combining multiple learning resources through a variety of delivery options also helps to soften the learning curve for our users.”

“I've cut down the number of Robohelp outputs in my project from 6 or 7 down to just one Multiscreen output—HTML5. In Adobe RoboHelp 10, the HTML5 and CSS3 displays an optimal view of that content based on the user's screen size. No need to set up individual layouts for separate versions and for separate job functions.”

“We know that as technical communication professionals content is king, but the ever increasing array of output devices we have to cater for presents a number of challenges. As well as making sure that our content is suitable for existing devices, making sure it is future proof for devices that we don't yet know about should also be a prime concern for content curators. The Multiscreen Workflow and Screen Layout Editor functionality in Adobe RoboHelp 10 collectively makes setting up and reviewing output on a variety of screen sizes a reality.”

"Optimizing content for limited mobile device screen real estate is one of the toughest challenges facing modern-day technical communication pros. With the versatile multiscreen HTML 5 publishing capabilities in RoboHelp 10, technical documentation can be previewed and optimized for smart phones, eReaders, and tablet computers much easier than in the past. Specify your target device screen size and set your layout options, and you're ready to go!"

“Adobe RoboHelp 10 helps me deliver content—from user guide and video eLearning to Help for mobile applications—to any audience on any screen they choose.”

“The ability to publish to multiple devices and to set custom preferences for screen types is one of my favorite features in Adobe RoboHelp 10. Being able to set templates in place for each type of device and then tell the system to publish is fantastic.”

“The new Multiscreen output in Adobe RoboHelp 10 lets me quickly and easily publish one set of files for all devices. The Help system queries the device, and formats the output based on screen size rules I set up.”

“The layout editor in Adobe RoboHelp 10 is my absolute favourite new feature. I can design and build the layout of my output for different devices—making the layout just the way I want it. No more WebHelp for me.”

“I will replace WebHelp with an HTML5 layout. With the HTML5 and publish to SharePoint feature in Adobe RoboHelp 10, I can now seamlessly integrate the Help in the support site and make it look clean and modern.”

“From a business perspective, benefits of Adobe RoboHelp 10 include simplified project management and an easier transition from the former frameset-based navigation to the new and much talked about HTML5 standard.”

“Adobe RoboHelp 10 provides me with an out-of-the-box single source solution to author and deliver content to any screen from desktop to phones to tablets and eBooks.”

“Instead of wasting a lot of time publishing content, Adobe RoboHelp 10 gives me many new and flexible ways to preview my content quickly, regardless of format. I can test in many browsers to assure compatibility so that my content looks the way I designed it.”

“Adobe RoboHelp 10 continues the tradition of making content super easy to author, create, and manage. If you can open and type in Microsoft Word, you can create content using RoboHelp 10!”

“The new capabilities in Adobe RoboHelp 10 make developing single-sourced, multi-purposed content for a variety of outputs possible. I'm looking forward to importing Adobe Captivate and other source files, working with multiple layouts for different outputs, and effectively managing styles and conditions. It's a comprehensive tool for complex projects.”

“Adobe RoboHelp 10 represents an important step in supporting the next generation of software applications. As more and more computing is done through mobile devices, it is vital to adjust Help to match. The support of HTML5, Media Query, and Multiscreen output in RoboHelp 10 assists technical communication professionals in reaching their objectives.”

“Live-linking graphics and documents keeps authors and subject matter experts ‘in sync’ using the Resource Manager in Adobe RoboHelp 10. A robust, multiple file find and replace, are all good reasons to upgrade.”

“Editing Cascading Style Sheets is so much easier in Adobe RoboHelp 10! Not only do I have direct access to the code view, but RoboHelp gives me a CSS editor that handles my different media type definitions. I can't imagine working without it.”

“Enhanced Find and Replace in Adobe RoboHelp 10 is more user-friendly, streamlines my review workflow, and shows more than just the editor’s view of the topic’s HMTL code.”

“The Find and Replace enhancements in Adobe RoboHelp 10 save me a significant amount of time when reviewing and analyzing results. The new Find and Replace window is user-friendly and I love that the results display in their own pod with helpful information such as the number of files that match my search, the total number of files searched, and the total number of matches found.”

“The new scripting events in Adobe RoboHelp 10 make my life easier. In the past, when I generated WebHelp, I needed to do it from a script so that the script could create the CSH, make modifcations to topics, and copy skin files. Now, in RoboHelp 10, I can create scripts that I simply set to run on certain events and I don’t have to worry about them anymore. This makes scripting a much more powerful extension of RoboHelp.”

“The new HTML styles in Adobe RoboHelp 10 offer a much easier way to provide different styles for different link types—pop ups versus traditional links. I have used img-styles before, but by manually editing the .css file which I used this to distinguish different image types.”

“The UDVs in topic titles in Adobe RoboHelp 10 make it much easier to update titles that are subject to change at a later date.”

“The new EPUB SSL in Adobe RoboHelp 10 makes working with eBooks more intuitive. Instead of a script that also required an XML layout, I can now add an eBook SSL and I’m ready to go—with richer layouts too.”

“Adobe RoboHelp 10 makes it ‘fall on your keyboard’ simple to personalize and optimize content through the enhanced use of formatted User Defined Variables, Snippets. and Master Pages.”

“Importing from some sources can introduce characters that are not within the HTML document character code set so the output can display strange characters. The improved Find and Replace function in Adobe RoboHelp 10 provides user friendly functionality to rid my code of non-HTML standard characters and replace them with true HTML standard characters.”

“Many of my technical writing teams appreciate the native integration with SharePoint in Adobe RoboHelp 10 which is highly searchable and SEO-friendly. The SharePoint workflow also provides version control as well as the security enhancements of publishing as .aspx files.”

“From a business perspective, our users will be happier with our use of Adobe RoboHelp 10 because the search in our Help will work better for them, and I can work faster and help the team make better decisions about our documentation.”

“I am happy to see the enhancements to the collaborate review feature in Adobe RoboHelp 10. These changes make this powerful tool even more useful! We will definitely implement the review feature with our clients to improve and expedite the approval process. This is an important tool for policy and procedure when you have multiple reviewers and there is a need to track changes.”

“The improvements to the PDF for Review navigation and selection process in Adobe RoboHelp 10 make selecting topics for daily reviews easy and fast. The Last Modified function in conjunction with the navigation makes this a powerful tool for creating dailies.”

“The improved review workflow in Adobe RoboHelp 10 means I can now include all content and easily select which topics to include for review. Before, I created Word documents that people annotated. I then had to mirror each modification by hand which was a much slower process.”

“My subject matter experts demand an easy, inexpensive way to review my content. I can provide that because Adobe RoboHelp 10 has a streamlined workflow for review and collaboration. It even includes a time-saving and more accurate review option that is cloud-based at no extra cost.”

“Adobe RoboHelp 10 output search enhancements such as supporting ‘AND’ searches for end users and showing the total number of search results will definitely be appreciated by our end users.”

“A key to any Help system or knowledge base is a powerful search engine. I was pleased to find Adobe RoboHelp 10 has made enhancements to search with custom metadata, and powerful External Content Search.”

“The powerful new Multiscreen HTML5 outputs and SharePoint native integration alone make upgrading to Adobe RoboHelp 10 a must.”

“User interface improvements in Adobe RoboHelp 10 increased my productivity by more than 10%. Also, the use of pods makes organization of my workflow tasks easier and therefore, faster—and with clean code generation, there is no more proprietary code generation.”

“After making a reputation for ease of authoring, Adobe RoboHelp 10 continues that tradition with even more ways to assure branding consistency and the whole look and feel of our content.”

"I’ve helped over 100 authors and 65 organizations return to their longtime favorite, Adobe RoboHelp, by showing them how to use the Flare to RoboHelp Project Converter. So why did they abandon Madcap Flare and choose to come back to Adobe RoboHelp? Users missed the author-friendly ease of creating their projects. These are technical communicators who are quite comfortable with code, but they describe Flare’s interface unnecessarily “techie” and difficult to learn—interrupting their focus on writing. They felt it was safe and wise to return to RoboHelp because they have seen Adobe aggressively support it with four major releases since acquiring it from the Macromedia. They see the impressive standards-compliant features and productivity innovations which have made RoboHelp a natural and intrinsic part of the industry-leading Adobe Technical Communication Suite."

"We needed a way to pull together the vast amount of documentation and data from various groups into a cohesive and easy-to-use document. We also wanted to provide our customers access to our breadth of APIs in a range of development languages in a user-friendly format. We selected Adobe RoboHelp because we needed robust capabilities and a highly stable platform that could handle such an enormous, complex document."

"As a company, we like to keep up with the latest technology developments and provide our documentation specialists and developers with advanced tools for performing their jobs. Adobe RoboHelp and Adobe AIR offer us the tools we need to be successful as employees and as a growing enterprise software company."

"By using Adobe RoboHelp and delivering our help systems as Adobe AIR® applications, we can tap into end-user knowledge and make it available to everyone. And our authors and product experts can be more responsive to our users. It’s a big step forward."

"Tracking alone is worth the upgrade for me. Now I can easily see my team’s changes and ensure consistency."

"While we used to be a RoboHelp shop, we opted to purchase another solution that claimed to outperform it. After a year of struggling with the other product and finally switching back to RoboHelp, I can honestly say that RoboHelp still holds the heavyweight title for ease of use, functionality, speed, and reliability."

"A tool is more than its functions. As developers and consultants, teachers and trainers, we have to live with the companies that make the tools we use or recommend. And here, with RoboHelp…Adobe stands out. They consistently honor relationships and commitments with people who are part of the larger community — especially their customers and partners."