Features
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New and enhanced feedback reports
Work with new reports such as Page Views and Pages per Visit. Other reports have been enhanced, including Search Trends, Frequently Viewed Content, and the
Reports page.
Report customization
Easily customize reports for Frequently Viewed Topics, Frequently Searched Terms, Search Terms with No Results, and Browser and OS usage statistics reports. Just select the columns you want to add to the report, and then save them on the server, so they will be automatically included if the same report is regenerated.
Enhanced user interface for Reports
Take advantage of the new professional-looking user interface for Reports, developed with Adobe® Flash®, to display full-page graphs.
CSV data export
Enable users to export data to CSV format and then feed it into a special charting application or use it for statistical analysis.
Enhanced Web Administrator interface
Take advantage of the easy-to-use Web Administrator interface, with enhanced options, including User Edit/Delete, and Sign Out.
Adobe® AIR® support
Enable user collaboration with the Adobe® AIR® help comment-sharing feature in Adobe RoboHelp® Server. Accept, reject, or delete user comments using the moderation dashboard, whether you are using RoboHelp Server or a shared network location.
End-user feedback
Enable users to interact with help content and each other using feedback and topics ratings. Users can comment on topics through AIR Help output and mark their favorites. Users can also view ratings and feedback from other users.
Enhanced language support
Automatically localize content and publish in multiple languages to the same server. Change display text in the user interface, including Contents, Index, and Search buttons.
Enhanced search features
Take advantage of enhanced search features, including search results ranking, keyword and synonym searches, multiple language and phrase searches, exclude or show topic context, wildcard searches, and baggage file searches. Search now also includes docx, pptx, and xlsx files.
Database connectivity
Take advantage of support for the following databases: Oracle 9i, 10g, and 11g; Microsoft SQL Server 2005 Express Edition; and Microsoft SQL Server 2005 and 2008.
