Acrobat Connect Pro Resource Center

The Adobe® Acrobat® Connect™ Pro Resource Center includes self-paced tutorials, best practices articles, and tips and tricks. Start by choosing from one of the topics from the getting started section or exploring the tabs in the tutorials and articles section.

Getting started

Connect Pro overview videos

Find out the key capabilities of each Connect Pro application by viewing these overview videos.

Connect Pro overview videos

Starting a meeting with Connect Pro

Meet in real time with colleagues, clients, and partners instantly via the Internet. Share audio, presentations, and documents.

Adobe Presenter basics

Create narrated rich-media presentations and on demand training without leaving Microsoft PowerPoint.

Working with virtual classrooms

Quickly create online classes with customizable layouts and reusable, archived content. Connect with learners via robust audio and video capabilities and facilitate collaborative learning with breakout rooms.

Tutorials and articles

Take your knowledge to the next level with these tutorials, best practices articles, and tips and tricks.

Meeting

Meeting basics

Connect Pro Universal Voice Overview (Presenter)
Learn about the benefits of using the Universal Voice feature and how it works for meeting hosts and attendees.
Connect Pro Meeting Overview (Video, 9:30)
In this overview video, Alistair Lee of Adobe walks you through a high-level demonstration of the features available to you in Connect Pro Meeting.
Connect Pro Meeting Quick Start Guide (Adobe Captivate® demo)
Get started with these short tutorials on commonly used features.
Connect Pro Meeting Visual Quick Start Guide (PDF)
If you are going to be hosting a Connect Pro meeting, review this two-page Visual Quick Start Guide that includes step-by-step instructions for the most common tasks. Ideal for use as a desktop reference.
Create a Meeting (Adobe Captivate demo, 5:36)
Use the meeting wizard to create your first meeting.
Using the Connect Pro Outlook Add-In to Schedule Meetings (Adobe Captivate demo)
Learn how to use the Connect Pro Add-In for Microsoft Outlook to add Connect Pro meeting information to your Outlook Invites.
Meeting Roles and User Interface Overview (Adobe Captivate demo, 7:30)
Find out what the difference is between hosts, presenters, and participants. Then get an overview of the Connect Pro user interface.

Participating in a meeting

Participating in Your First Connect Pro Meeting (Adobe Captivate demo, 3:04)
If you have never participated in a Connect Pro meeting before, this is the place to start. In this short demonstration you'll learn how to access a meeting and how to interact with others once you get in.
Participating in a Connect Pro Meeting Visual Quick Start Guide (PDF)
Intended for someone who has never participated in a Connect Pro meeting before. Review or print out this two-page Visual Quick Start Guide to use as a reference or to get oriented with all you need to know about participating in a Connect Pro meeting.

Meeting management

Manage Meeting Access (Adobe Captivate demo, 5:34)
Manage meeting security and decide who can attend your meetings.
Manage Meeting Attendees (Adobe Captivate demo, 6:36)
Change a user's role or enable participants to share audio, their webcam, or their screen.
Managing Pods (Adobe Captivate demo, 4:32)
Create new pods or modify, move, or delete existing pods.
Managing Layouts (Adobe Captivate demo, 4:14)
Create new layouts or modify, move, or delete existing layouts.

Meeting audio

Connect Pro audio options (PDF)
Using Premiere Global with Connect Pro quick start guide (PDF)
Setting Up Your Computer for Voice over IP (VoIP) (Adobe Captivate demo, 3:09)
Use the Audio Setup Wizard to configure your computer for sharing VoIP audio.
Using Voice over IP (VoIP) Audio (Adobe Captivate demo, 4:43)
Once you've set up your computer, share audio using VoIP.
Using MeetingOne Audio Conferencing with Connect Pro (PDF)
Review step-by-step instructions for using a MeetingOne teleconferencing account with Connect Pro.
Using the Acoustic Magic Voice Tracker Array Microphone with Connect Pro (PDF)
Find out how you can enhance Connect Pro Voice over IP (VoIP) with the Voice Tracker Array Microphone.

Using the Share Pod to share documents, applications, and whiteboards

Sharing PowerPoint Presentations (Adobe Captivate demo)
Use the Share Pod to upload and present PowerPoint presentations.
Using the Whiteboard (Adobe Captivate demo, 3:09)
Use the Whiteboard to share ideas or collaboratively brainstorm.
Screen Sharing and Application Sharing (Adobe Captivate demo, 3:15)
Use the Share Pod to share your screen or desktop applications with other meeting attendees.
Controlling Another User's Desktop, Applications, or Windows (Adobe Captivate demo, 2:32)
Remotely control another attendee's desktop.
Optimizing Screensharing (Presenter presentation, 3:18)
Understand meeting options that can be used to optimize screensharing performance.
Understanding the Full Screen Option (Article)
Connect Pro Group Product Manager Guillaume Privat walks you through how to use the Full Screen option in the Share Pod.
Installing FlashPaper® and Creating FlashPaper Documents (Adobe Captivate demo, 2:24)
Install FlashPaper and publish any printable document in SWF format to be shared with attendees.
Sharing FlashPaper Documents (Adobe Captivate demo, 3:08)
Upload and Share FlashPaper documents with meeting attendees.
Share Flash® Video (Adobe Captivate demo, 1:47)
Share prerecorded video content with meeting attendees.
Sharing Adobe Captivate Content (Adobe Captivate demo, 3:11)
Share Adobe Captivate demonstrations and simulations in Connect Pro meetings.
Sharing Adobe Presenter Content (Adobe Captivate demo, 3:09)
Share narrated Adobe Presenter presentations in Connect Pro meetings.
Sharing Images, Audio, and Custom Flash Applications (Adobe Captivate demo, 4:03)
Share JPEG and MP3 files. Enhance meeting functionality by using custom applications built using the Collaboration Builder SDK.
Using Apple Keynote Presentations with Acrobat Connect Pro (Article)
Find out how you can share presentations authored in Apple Keynote in Connect Pro.

Using other meeting pods

Using the Note Pod (Adobe Captivate demo)
Use the Note Pod to collaboratively take notes, provide a meeting agenda, or share important information with meeting attendees.
Using the Chat Pod (Adobe Captivate demo, 4:15)
Use the Chat Pod to send messages to other attendees or meeting hosts and presenters.
Using the Q&A Pod (Adobe Captivate demo, 4:42)
Use the Q&A Pod to moderate chat or manage questions submitted by attendees.
Using the File Share Pod (Adobe Captivate demo, 2:24)
Use the File Share Pod to exchange files of any type with meeting attendees.
Using the Poll Pod (Adobe Captivate demo, 3:39)
Use the Poll Pod to gather data about meeting attendees or collaboratively make decisions.
Using the Web Links Pod (Adobe Captivate demo, 1:28)
Use the Web Links Pod to push web pages to attendee computers.

Sharing desktop video

Sharing Webcam Video (Adobe Captivate demo, 1:06)
Share desktop video using a webcam and the Camera and Voice Pod.
Using Connect Pro for Multiuser Videoconferencing (Adobe Captivate demo, 2:30)
Hold a videoconference using Connect Pro.
Using Your Videoconferencing System with Connect Pro (Video, 2:01)
Learn how to integrate your existing videoconferencing system with Connect Pro.
How to Use an External Webcam with Connect Pro on a Mac with a Built-in iSight Camera (Article)
In this brief tutorial, Jason Parker walks you through the steps for how to use an external webcam with Connect Pro on Mac laptops equipped with iSight webcams.

Meeting recordings

Recording a Meeting (Adobe Captivate demo, 1:59)
Learn how to record your meetings.
Embedding a Meeting Recording on a Web Page (Article)
Find out how to embed a meeting recording on a web page.

Managing meetings and meeting content via Connect Pro Central

Access and Manage Your Meetings (Adobe Captivate demo, 4:25)
Find out how to access and modify previously created meetings in the Connect Pro Central web application.
Understanding and Using the Content Library (Adobe Captivate demo, 1:51)
Use the Content Library to reuse content and share commonly used content across your organization.
Moving Meeting Documents to the Content Library (Adobe Captivate demo, 1:45)
Move uploaded meeting content to the Content Library for use in other meetings or by other Connect Pro users.
Using Meeting Reports (Adobe Captivate demo, 7:45)
Learn the ins and outs of working with meeting reports.

Tutorials for intermediate and advanced users

Connect Pro Meeting Troubleshooting Guide (PDF)
A must-have for all Connect Pro meeting hosts. This two-page document contains troubleshooting information for the most common issues encountered in Connect Pro meetings.
Connect Pro Meeting Best Practices (Presenter presentation, 5:12)
In this in-depth tutorial, Connect Pro Evangelist Peter Ryce shares his favorite best practices for conducting successful meetings.
Creating Effective Layouts for Connect Meetings (Article)
Learn best practices for using layouts to host effective and efficient online meetings.
Using the Presenter Only Area (Adobe Captivate demo, 1:51)
Use the Presenter Only Area to help facilitate meetings with multiple presenters and hosts.
Adding a Meeting Background Image (Adobe Captivate demo, 1:17)
Customize your meeting by adding a custom image as the background.
Improving Accessibility for Disabled Users in Connect Pro Meetings (Article)
Discover some of the enhancements in Connect Pro 7, Service Pack 1 that make online training and meetings more accessible to disabled users.
Using Room Bandwidth Settings (Presenter presentation, 3:51)
Manage the meeting experience for your attendees by using room bandwidth settings.
Enabling iPod/iPhone Viewings of Recorded Meetings (Adobe Captivate demo)
Extend the reach of your recorded meetings by making them available for viewing on an iPod or iPhone.
Using the Connect Pro Exchange (Adobe Captivate demo, 3:04)
Learn how you can use the Connect Pro Exchange to download custom applications and extensions to enhance your meeting experience.
Starting Your Meeting Off Right with a Dynamic Lobby (PDF)
Find out how you can enhance any meeting or web event by creating an interactive lobby or waiting area that attendees can engage with before the meeting or event begins.

Presenter

Adobe Presenter Overview (Video, 9:16)
In this overview video, Alistair Lee of Adobe walks you through a high-level demonstration of the features available in Adobe Presenter.
Adobe Presenter Quick Start Guide (Adobe Captivate demo)
Get started with these short tutorials on commonly used features.
Getting Started with Adobe Presenter (Presenter presentation, 3:48)
Learn the basics of Adobe Presenter and create your first presentation in just a few minutes in this on-demand training session.
Selecting the Right Microphone (Presenter presentation, 3:23)
Connect Pro Evangelist Peter Ryce reviews the various microphone options available on the market that you can use to record narration.
Adding Quizzes and Surveys in Adobe Presenter (Presenter presentation, 7:26)
One of the key capabilities of Adobe Presenter is the ability to quickly and easily create quizzes and surveys. In this tutorial, you'll learn how to incorporate quizzes and surveys into your presentations.
Understanding Adobe Presenter Settings (Video)
Alistair Lee of Adobe walks you through the various settings and options you can modify to create the right end-user experience for your presentation.
Using Hyperlinks in Adobe Presenter (Presenter presentation, 4:51)
Adobe Presenter Product Manager Paresh Kharya shows how you can use PowerPoint's hyperlinking capabilities to enhance your Presenter presentations.
Embedding Adobe Presenter Presentations on a Web Page (Article)
Use this handy trick to include a presentation created with Adobe Presenter directly on any web page.
Developing Mobile eLearning Content with Adobe Presenter (Article)
Learn how you can rapidly create rich media presentations and eLearning content for mobile phones using Presenter.

Training

Connect Pro Training Overview (Video, 6:27)
In this overview video, Alistair Lee of Adobe walks you through a high-level demonstration of the features available in Connect Pro Training.
Virtual Classroom Best Practices (PDF)
Senior Product Manager Randah McKinnie discusses tips and tricks for running an effective online training class.
Breakout Rooms: An Introduction (Presenter presentation, 8:58)
Learn how to use the Breakout Rooms feature to facilitate discussion groups in virtual classrooms or web events.
Sharing Content in Breakout Rooms (Adobe Captivate demo)
Discover best practices for sharing content in Breakout Rooms.
Overriding Learner Scores in Connect Pro Training (Adobe Captivate demo)
Learn how you can override learner scores in a Connect Pro Training curriculum.
Going Green — Are Learning Professionals Ready? (PDF)
Find out how you can achieve your objectives while being environmentally conscious in the process.
Leveraging Multimedia for eLearning (PDF)
Get eLearning authoring tips in a paper developed by Ruth Clark, author of "e-Learning and the Science of Instruction" and "Efficiency in Learning."
Involving SMEs in Rapid eLearning Authoring (PDF)
Learn how to involve subject matter experts in your content development process.
Serious Games: Online Games for Learning (PDF)
This paper looks at games and their potential as learning tools while answering some of the initial questions that challenge decision-makers, designers, and developers alike.
Engaging with the New eLearning (PDF)
Discover 12 strategies for engaging and retaining learners through compelling online experiences.
Informal Learning: Extending the Impact of Enterprise Ideas and Information (PDF)
A conversation with Jay Cross, author of "Informal Learning: Rediscovering the Natural Pathways that Inspire Innovation and Performance."
The Promise of eLearning (PDF)
This paper presents a framework for the reemergence of eLearning as a set of teaching, training, and learning practices not bound by a specific technology platform or learning management system.
Speed Is King: Rapid Creation and Deployment of Enterprise eLearning Solutions (PDF)
Karl Kapp of the Institute for Interactive Technologies at Bloomsburg University cites corporate success stories and offers key tactics for planning, developing, and deploying rapid eLearning.
Rapid eLearning: What Works (PDF)
This report summarizes our Rapid eLearning research findings — reviewing the market size, when and how to apply this approach, best practices, tools, and case studies.

Events

Connect Pro Events Overview (Video, 29:16)
In this overview video, Alistair Lee of Adobe walks you through a high-level demonstration of the features available in Connect Pro Events.
Do It Yourself Web Events Part 1: Setting Up and Building a Connect Pro Meeting (Article)
In Part 1 of this three-part series, Ryan Monger of Adobe's Conferencing Services team discusses everything you need to know about setting up a meeting room to be used for a web event.
Do It Yourself Web Events Part 2: Running an Effective Rehearsal and Moderating a Live Event (Article )
In part two of his series on using Connect Pro to run web events, Ryan Monger of the Adobe Conferencing Services team gives you tips and tricks for effective event rehearsals and ensuring your event goes off flawlessly.
Do It Yourself Web Events Part 3: Following Up After Your Event (Article)
In the third and final part of his series on using Connect Pro to run web events, Ryan Monger of the Adobe Conferencing Services team runs through common post-event tasks such as viewing reports and making event recording public.
Best Practices for Web Events Checklist (PDF)
View this job aid produced by the Acrobat Connect Pro Event Services team that outlines best practices for Hosts, Presenters, and Participants to ensure that your web event goes off without a hitch.
Making the Most of Your Connect Pro Event (PDF)
In this tutorial, you'll learn how to use Connect Pro to make the most of your online events.
Starting Your Meeting Off Right with a Dynamic Lobby (PDF)
Find out how you can enhance any meeting or web event by creating an interactive lobby or waiting area that attendees can engage with before the meeting or event begins.

Administration

Customizing the Look and Feel of Connect Pro (Adobe Captivate demo, 2:56)
Find out how you can change the look and feel of Connect Pro to match corporate branding guidelines or customize the application with your own logos and colors.
Add and Import Users and Groups in Connect Pro (Recorded meeting, 9:00)
Learn how to add new users to your Connect Pro account using manual entry and CSV import.
Manage Users and Groups in Connect Pro with LDAP (Presenter presentation, 4:56)
This tutorial is for administrators looking to integrate Connect Pro Server with your corporate LDAP.
Using Cost Centers in Connect Pro (Presenter presentation, 13:48)
Take advantage of the Cost Centers feature to track meeting usage by organizational group or department.
Using Connect Pro for Remote Support (Video)
Alistair Lee gives you a demo of how Adobe uses Connect Pro for remote desktop support.
Enabling Presence Features in Connect Pro (Presenter presentation, 4:50)
One of the new features of Connect Pro 7 for on-premise customers is integration with presence servers. In this presentation, Senior Product Manager Vincent Toesca gives an overview of this integration and how it works in Connect Pro.
Understanding Overage Minutes in Connect Pro Meeting (Presenter presentation, 2:45)
In this presentation you'll learn how overage minutes work. These overage minutes can help ensure that you can still have meetings even if you exceed your account capacity.
Security Assessment for Hosted Customers (PDF)
Review a security assessment of the Connect Pro hosted service.
Security Assessment for On-Premise Customers (PDF)
Review a security assessment of Connect Pro when used on premise behind your firewall.

Rollout tools

Connect Pro Intranet Portal Template Kit (Download)
The Connect Pro Intranet Portal Rollout Kit includes a complete microsite that you can use as a landing site to deploy on your intranet for Connect Pro users
Training Your Users on Connect Pro (Article)
Jason Parker, of Adobe's Conferencing Services team, shares his tips and tricks for how Adobe trains internal employees on how to use Connect Pro Meeting.
Connect Pro Meeting Rollout Campaign Kit (Download)
Use the Connect Pro Rollout Campaign Kit templates to raise awareness within your organization about Connect Pro. Templates were created in Adobe InDesign® and you are required to use InDesign to modify template designs.
Selling Your Organization on Connect Pro (Article)
Download a starter presentation that includes information that will help product evangelists educate and sell their organization on the value of Connect Pro.
Growing Connect Pro in Your Organization (PDF)
In this paper, Jessica Waters shares common use cases to help educate users on how Connect Pro can help them in their everyday jobs.

Developers

Creating Custom Stampers for Adobe Acrobat Connect Pro (Article)
Bring your whiteboarding to the next level by creating your own symbols using Flash.
Introduction to the Connect Pro Collaboration Builder SDK (Presenter presentation, 7:32)
Get oriented with the capabilities of the Connect Pro Meeting Collaboration Builder SDK and download documentation, sample applications, and more.
Building a Project with the Connect Pro Collaboration Builder SDK (Article)
Use the MVC design pattern to build a Flash based application with the Connect Pro Collaboration Builder SDK.
Developing Your First XML Web Services Application with Adobe Connect Pro (Article)
Create a sample application to display a meeting list that includes login functionality.
Working with Filters and the XML Web Services API (Article)
See how you can use filters to help users easily retrieve the Acrobat Connect content they need.