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Financial Services

power next generation experiences

Drive competitive differentiation and bottom-line results through powerful digital experiences.

At Macromedia, we understand the pressures banks, securities, and insurance firms face: product commoditization, regulatory pressures, and rising customer expectations. Our technology helps the leading financial services firms differentiate themselves from competitors and build brand loyalty. We also improve operational efficiencies by delivering more effective digital experiences across every channel.

  • Increase share of wallet among high-value customers with guided selling
  • Raise satisfaction and loyalty with differentiated customer self-service
  • Improve operational efficiencies through business process automation, visual business intelligence, compliance certification, and e-learning

Technology That Solves Today’s Business Challenges

Guided Selling

Guided Selling

Increase share of wallet while improving customer loyalty.


Visual Business Intelligence

Visual Business Intelligence

Present critical information in real time for better, faster decisions.


Business Process Automation

Business Process Automation

Simplify complex user experiences to improve operational efficiencies.


Optimal Payments application ›

Compliance Certification and E-Learning

Mitigate the risk of ever-changing regulatory mandates and lower the cost of training.


Customer Self-Service

Customer Self-Service

Improve transaction completion rates and satisfaction while reducing cost to serve.


LaunchNext generation online banking example


White Papers and Trend Articles

PDFRich Internet Applications Deliver Real ROI (PDF, 423K)

Get real-world examples on how Rich Internet Applications deliver ROI. Learn how Flex and other Macromedia technologies make it even easier to develop Rich Internet Applications.

PDFGuided Selling: Enabling the Next Generation of Online Commerce with Rich Internet Applications (PDF, 2 MB)

This white paper explores how to create great customer experiences for the online channel and addresses how implementing Rich Internet Applications with Macromedia technologies can increase the productivity and profitability of your online commerce channel by increasing conversions, enhancing lift, and reducing abandonment.

A New Sales Tool for Digital Times—Shortening the Sales Cycle with Rapid Online Communication

Download this white paper to learn how rapid online communications can extend your sales team's reach to close more deals faster.

Security and Privacy

Preserving customer trust and managing risk.

Security is a top business challenge for today’s financial services firms. At Macromedia, we provide trusted products that allow our customers to meet this challenge. Trust in Macromedia products comes from our more than 10 years of building software for Internet commerce, our internal Product Security Team that focuses only on customer security, and our use of third-party security experts that reinforce our corporate efforts. Most of all, our secure development process brings this all together so that we – and, more importantly, you – can be confident in the security of our products.

Learn more about Flash Player client-side security ›

Datasheets

PDFBanking on Macromedia Technology (PDF, 37K)

Learn how Macromedia technology helps leading banks deliver powerful experiences that build loyalty, increase market share and drive revenues.

PDFMacromedia Technology for the Insurance Industry (PDF, 37K)

Learn how leading insurance firms use Macromedia technology to simplify business processes and automate workflows, improve analysis, and make it easy for agents and customers to collaborate with providers.

PDFMacromedia Technology for Securities and Investments (PDF, 38K)

Learn how Macromedia helps investment firms develop powerful online experiences that improve transparency, reporting and monitoring, workflow automation, and collaboration to build customer loyalty, increase market share, and drive differentiation and revenue..

Events

Optimizing Digital Experiences in the Enterprise

Learn how great digital experience can lead to higher financial returns while building strong brand loyalty and customer relationships. View recorded online seminar hosted by Ziff-Davis and Macromedia.


 

Next steps

 

Customer engagement mgmt.

 

Business process automation

 

Communication and collaboration