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This resource guide is a work in progress. It includes downloadable tools and links to sites that provide a broader perspective on Web production management. More resources will be added in the coming months. To share valuable resources that aren't on this list, please visit the Production Management Online Forum.

To find your way through the challenges of Web production management, see the process map.

 
Discover | Define | Structure | Design and Prototype
Build and Test | Launch | Evaluate and Maintain
 
Discover
 
  Downloadable Tools
Coming soon.
     
  Additional Resources
    Why We Buy: The Science of Shopping
Book by Paco Underhill
    How to Conduct Your Own Survey
Book by Priscilla Salant and Don A. Dillman
 
Define
 
  Downloadable Tools
  Client Survey
    Creative Brief
    Creative Brief Sample
    Technical Survey
    Budget Tracker
    User Profile Sample
     
  Additional Resources
    Web Redesign: Workflow that Works
Book by Kelly Goto
    gantthead.com—Comprehensive Web Development Process
    Web Project Management: Delivering Successful Commercial Web Sites
Book by Ashley Friedlein
    Customer Effective Web Sites
Book by Jodie Dalgleish
 
Structure
 
  Downloadable Tools
    Coming soon.
 
  Additional Resources
    The Art and Science of Web Design
Book by Jeffrey Veen
    Jesse James Garrett's Visual Vocabulary for Information Architecture and Interaction Design
    IBM Web Design Guidelines—Design Phase
    CHI-WEB Listserve—Human Factors and the World Wide Web
 
Design and Prototype
    Coming soon.
 
Build and Test
 
  Downloadable Tools
    AC (additional charges) Form
    Meta Tag Worksheet
 
  Additional Resources
    508 Accessibility Suite Extension from UsableNet
    90 Days to Launch: Internet Projects on Time and on Budget
Book by Shayne Gilbert
    Don't Make Me Think! A Common Sense Approach to Web Usability
Book by Steve Krug
 
Launch
    Coming soon.
 
Evaluate and Maintain
    Coming soon.

 

 Discover
Overview
Analyzing Your Industry
Understanding Your Audience
 Define
Overview
Goals and Objectives
Creating a Project Plan
Establishing Requirements
Housekeeping
 Structure
Overview
Content
Site View
Screen View
User View
Design and Prototype
 Build and Test
Overview
Pre-Production
Building
Testing
Launch
Evaluate and Maintain
Resources
Online Forums