FAQ

Adobe Touch Apps are six tablet apps that enable you to design, edit, and elegantly present on your tablet. Whether you use a stylus or just your fingertip, intuitive touchscreen features provide easy, precise control for a variety of creative tasks. Use natural gestures to quickly express design concepts with sketches, photo composites, moodboards, and even interactive wireframes. Transfer files through Adobe Creative Cloud for refinement in Adobe Creative Suite software — or to view, access, or share from anywhere.¹

The Adobe Touch Apps are:

• Adobe Collage
• Adobe Debut
• Adobe Ideas
• Adobe Kuler®
• Adobe Photoshop Touch
• Adobe Proto

Adobe Creative Cloud is a digital hub where you can explore, create, share, and deliver your work using any of the Creative Suite desktop tools, Adobe Photoshop® Lightroom® (coming soon), and new applications like Adobe Muse™ and Adobe Edge preview. Creative Cloud also includes new Internet-­based services¹ and enables the delivery of high-impact content experiences such as interactive websites and stunning digital magazines across screens and devices.

By offering connectivity with Adobe Touch Apps (purchased separately), Creative Cloud enables a mobile workflow, from ideation to publishing, to bring the power of Adobe innovation to iPads and Android™ tablets. Creative Cloud gives you freedom to create, offering immediate and ongoing access to industry-­defining tools and innovative technologies, to serve a vibrant worldwide community of creative talent. Learn more.

No, a free membership to Creative Cloud is available to everyone. Free membership includes 2GB of space on www.creativecloud.com and the ability to:

• Sync your creative files between your Adobe Touch Apps on your tablet and your desktop computer, or between two desktop computers
  
• Share large creative files with colleagues and clients
  
• Store your files for easy access from anywhere
  

This membership will provide you with free levels of Adobe services and access to 30-day free trials of all CS6 applications and other Adobe desktop applications, such as Adobe Edge preview and Adobe Muse.

Yes, Adobe plans to enhance both Adobe Touch Apps and the sync, store, and share features of Adobe Creative Cloud over time.

All Adobe Touch Apps listed above run on Android tablets. In addition:

Adobe Ideas is available for the iPad, iPod touch, and iPhone. 

Adobe Collage is available for the iPad.

Adobe Proto is available for the iPad.

Adobe Photoshop Touch is available for the iPad 2 or later. 

Working with Adobe Creative Cloud to transfer files requires an Internet connection.

Adobe Touch Apps require a tablet running Android 3.1 or higher, an 8.9-inch or larger display size, and a minimum screen resolution of 1280x800. An Internet connection is required to transfer files with Adobe Creative Cloud. 

Adobe Collage, Adobe Ideas, Photoshop Touch, and Adobe Proto are available for the iPad. Adobe Ideas is also available for the iPhone. Notify me about availability of the other Adobe Touch Apps for the iPad.

Yes. See the "Using Adobe Creative Cloud with Adobe Touch Apps" section below or visit the product page for each app for more information.

All six of the Adobe Touch Apps listed above.

Yes, Adobe Touch Apps can be used without an Internet connection. However, you cannot upload files to or access files from Creative Cloud without an Internet connection.

Yes, please visit the iTunes App Store or Google Play in your country for availability.

Please check the iTunes App Store in your country or Google Play for specific language availability.

Please visit the iTunes App Store or Google Play in your country for availability.

Each Adobe Touch App costs US$9.99. Check Google Play or the iTunes App Store in your country for pricing in your local currency.

No. When you purchase one of the Adobe Touch Apps and sign up for a free Creative Cloud membership, there is no additional cost to use the file management and sharing capabilities in Adobe Creative Cloud.

Customers who sign up for an annual membership to Creative Cloud or who buy a 12-month prepaid card at a retailer or online store will be eligible for a free month of Creative Cloud when they purchase and sign in from three qualifying Adobe Touch Apps from the Android Market or Apple App Store. This includes Adobe Collage, Adobe Debut, Adobe Ideas, Adobe Kuler, Adobe Photoshop Touch, and Adobe Proto.

Customers who purchase an annual membership directly from Adobe and qualify for this offer will not be charged for the month of service following sign-in from their third Touch App.  

Customers who purchase a 12-month prepaid card from a retailer or online store and qualify for this offer will have one month added to the duration of their membership.

Creative Cloud members will be notified about their free month within 60 days of signing in to their third qualifying Touch App. Learn more.

Connectivity between the Adobe Touch Apps and Creative Cloud (to sync, store, and share files) is provided as a benefit of membership. However, the Adobe Touch Apps do need to be purchased separately.

Adobe Ideas is your digital sketchbook, letting you capture and explore ideas in vector format anywhere you go. With a Creative Cloud membership, easily sync Adobe Ideas projects to Creative Cloud and open them for refinement in Adobe Illustrator® software.

Adobe Ideas is ideal for you if you are a design professional who uses Illustrator and would like the convenience of designing on your tablet virtually anywhere. You can freely sketch using vectors and layers and choose and save color themes. Complementing the basic set of essential drawing tools is the ability to zoom while sketching and always see cleanly rendered vector lines. Also, easily zoom in for amazing detail without seeing big pixels.

Adobe Ideas for iOS (iPad, iPad Mini, iPhone, and iPod touch) is available for download now on the iTunes Store.

Visit the Adobe Ideas page on the iTunes App Store for the most up-to-date system requirements.

Adobe Ideas for iOS is available in English, French, German, Italian, Japanese, and Spanish.

Check the iTunes App Store in your country for availability for iOS devices.

Check the iTunes App Store in your country for pricing in your local currency.

You can learn more about Adobe Ideas at these web pages:

• Visit the Adobe Ideas page on the iTunes App Store.
  
• Visit the Adobe Ideas Facebook page.
• View our customers' work in our Flickr Gallery.
• Find videos of the Adobe Touch Apps on Adobe TV.

Adobe Photoshop Touch lets you transform images using core Photoshop features designed for a tablet, as well as new capabilities specifically tailored for mobile creativity and social networking. With Photoshop Touch, you can:

• Create new images by combining photos, making popular edits, and applying professional effects
• Quickly find images, share your creations, and view comments — all from within the app, thanks to integration with Facebook and Google¹
• Access interactive tutorials that can help you quickly achieve great-looking results
• Sync projects to Adobe Creative Cloud and open layered files from Photoshop Touch in Photoshop²

Photoshop Touch is right for anyone — amateur, enthusiast, or professional — who wants to edit photos on a tablet. Photoshop Touch lets you quickly combine images, apply professional effects, and share the results with friends and family through Facebook and more — all from the convenience of your tablet.¹ If you are a more advanced user, you can take your projects even further in Photoshop.

Photoshop Touch was designed to work on tablets only. Photoshop Touch works on iPad 2 or later and iPad Mini or Android tablets running version 3.1 or later. It is not available for iPad (first generation).

Photoshop Touch provides more power and flexibility for editing your photos, with core Photoshop features designed for a tablet, as well as new capabilities specifically tailored for mobile creativity and social networking. It offers a more robust set of tools than Adobe Photoshop Express software for creating mind-blowing images. 

Photoshop Express provides a more basic set of functionality like cropping, rotating, adjusting color, and adding artistic effects. It is great if you want lighter photo editing capabilities on the go for your phone or tablet in order to quickly prepare images for sharing with friends or family.

Photoshop Touch for iOS is available for download on the iTunes App Store.

You can buy Photoshop Touch for Android tablets on Google Play. Download now.

You can work with images on your tablet and then take them further on your PC or Mac in Photoshop. You can move your files between tablet and computer by using Adobe Creative Cloud to open layered files from Photoshop Touch in Photoshop. This requires a downloadable plug-in for Photoshop CS5 and later. You can also open Photoshop (PSD) files in Photoshop Touch; however, all image layers will be flattened into a single layer.

No. Photoshop Touch and Photoshop complement each other nicely, but you can use either independently of the other.

Work with images on your tablet and then take them further on your PC or Mac in Adobe Photoshop. Sync projects to Creative Cloud and open layered files from Photoshop Touch in Photoshop.² You can also open native Photoshop (PSD) files in Photoshop Touch; however, image layers will be flattened into a single layer. Adobe constantly evaluates potential new features. If accessing multiple PSD layers in Photoshop Touch is important to you, provide feedback in the Photoshop Touch user forum.

Adobe Photoshop Touch for iOS requires an iPad 2 or later, iPad mini, and iOS 5 or later.  The Android version requires a tablet running Android 3.1 or later, a 7-inch display or larger, and a minimum screen resolution of 1024x600. An Internet connection is required to sync files with Creative Cloud.

While the maximum import resolution setting for Photoshop Touch is 3 megapixels by default, this may be increased based on the device you are using. The maximum import resolution setting for Photoshop Touch can be increased to 12 megapixels on newer devices (for example, the new iPad). Older devices with less than 1GB of RAM (for example, iPad 2) will have a lower maximum import resolution.

Photoshop Touch is available in English, Brazilian Portuguese, French, German, Italian, Japanese, Spanish, and Russian.

Check the iTunes App Store in your country for availability for iOS devices. For Android devices, Photoshop Touch is available in most countries supported by Google Play.

Each Adobe Touch App costs US$9.99. Check Google Play or the iTunes App Store in your country for pricing in your local currency.

You can learn more about Photoshop Touch on these web pages:

• Visit the Adobe Photoshop Touch product page.
• Find videos of all Adobe Touch Apps on Adobe TV.
• Visit the Photoshop Touch page on Photoshop.com.

Photoshop Touch contains some of the core Photoshop features that Photoshop users know and love, plus some new capabilities that apply best to working on a connected tablet. With a Photoshop compatible file format, users can start brainstorming and creating work in Photoshop Touch and then access that work via Adobe Creative Cloud in Photoshop on a Mac or PC for further refinement. This workflow requires a downloadable plug-in for Photoshop CS5 and later.

No. Photoshop Touch leverages Adobe Creative Cloud to sync files with your desktop for further refinement in Photoshop on your Mac or PC.

Learn more about the Photoshop companion apps at the Mobile & Tablet Apps page on Photoshop.com or at the Adobe mobile apps page on Adobe.com. Learn more about the Photoshop SDK at the Photoshop Developer Center.

Use Adobe Creative Cloud to access your creative work virtually anywhere. Easily move between Adobe Touch Apps and Creative Suite. View, access, share, and present your creative work anytime, anyplace.¹

You can easily upload files from your Adobe Touch Apps to Adobe Creative Cloud as long as you have an active Internet connection. Upload files from your app to access them from your computer for further work in Creative Suite or to share with others. You can also upload files created with Creative Suite applications to Adobe Creative Cloud from your computer and then access them from your tablet for elegant presentation using Adobe Debut.

You can import or upload files using Adobe Creative Cloud when using the following Adobe Touch Apps:

• Adobe Collage
• Adobe Debut
• Adobe Ideas for Android
• Adobe Kuler
• Adobe Photoshop Touch
• Adobe Proto

To upload files to Adobe Creative Cloud from your tablet, tap the Adobe Creative Cloud icon located in the top right bar of your Adobe Touch App. After signing in, choose the files you wish to upload to Adobe Creative Cloud and tap OK.

To upload files from your desktop, navigate to https://creative.adobe.com and sign in to your Adobe Creative Cloud account. From here, you can either click the upload button to add files from your desktop or simply drag and drop files from your desktop to the browser. Your files will now be stored in Adobe Creative Cloud and will be accessible in the Adobe Touch Apps.

After you've logged in to Adobe Creative Cloud from your desktop, you will be able to download files for access in Creative Suite components. To download a file, check the box next to the file you want to download and click the Download File button that appears. The Download File button is also accessible on the file preview page.

Creative Cloud makes it easy to transfer your Adobe Ideas artwork to Illustrator for further refinement. Sync and store .idea files in Creative Cloud, and then open them with Illustrator CS6 for further refinement. To open .idea files with Illustrator CS5 or CS5.1, you'll need to download and install the Touch App Plug-in available on the Apps and Services page of Creative Cloud.

Most files can be uploaded and shared from Adobe Creative Cloud. In addition, many creative file types can be previewed directly in a web browser on your computer, tablet, or smartphone. These include PSD, AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, Adobe Ideas, and others.

An Adobe ID is typically your current email address. A verified Adobe ID, plus your password, gives you access to Adobe Creative Cloud to use with your Adobe Touch Apps. You can create an Adobe ID within your Adobe Touch App. 

When you share a file, the recipient will receive an email with a public URL that will take them to a presentation view of the file. Anyone with access to the public URL will be able to view the file, as well as download it or comment on it if you've enabled these options when sharing.

If you sign up for a free Creative Cloud membership, you will get 2GB of storage space to sync, store, and share your files. If you become a paid member of Creative Cloud, you will get 20GB of storage space. Learn more about Creative Cloud membership.

Visit creative.adobe.com to access Adobe Creative Cloud and learn more about its features.

The view, access, and share features of Adobe Creative Cloud work with most popular browsers and operating systems. Internet Explorer versions 9 and below do not support selecting multiple files for upload to Creative Cloud.

Adobe uses industry-leading security engineering processes in building its products. With Adobe Creative Cloud, security is considered at every level, from applications to networks to physical facilities. In addition to the latest technologies, world-class security requires ongoing adherence to best-practice policies.

Adobe Creative Cloud uses some of the latest technology available for Internet security. When you access a service, Secure Sockets Layer (SSL) technology is used for both server authentication and data encryption, helping to ensure that your data and documents are available only to you and the users you authorize. The service issues a session cookie only to record authentication information for the duration of a specific session. The session cookie does not include the username (Adobe ID) or password of the user.

Adobe Creative Cloud leverages firewall protection, intrusion detection systems, SSL encryption, and proprietary protocols to protect your important information. The services are hosted in a protected server environment that uses a firewall and other advanced technology to help prevent interference or access from outside intruders.

Services hosting facilities are protected by multiple layers of physical security, and only authorized personnel may access the facilities and servers. In addition, all facility access is logged, and logs are regularly reviewed and protected from outside access. All data center equipment has physical protections in place against data theft and environmental hazards in order to prevent assets from being lost, damaged, or compromised and to prevent interruption in business activities.