Citizen and force engagement
Public communications and outreach
Encourage engagement at each step of your agency's communications lifecycle by effectively creating, managing, and measuring your communication with citizens — from any location and on any device.
Developers integrate Adobe solutions into a powerful rich Internet application that helps protect the U.S. food supply.
Create engaging communication for any medium
Develop eye-catching content for print, web, social, or video mediums. With Adobe® Creative Suite® editions, including Adobe Acrobat® software, your agency can connect with citizens anywhere, and on any device.
Easily manage assets and deliver to any device
Use Adobe Experience Manager to engage with citizens across any channel or device — including live town hall experiences made possible with device-independent, bandwidth-friendly Adobe Connect™ software.
Measure the success of your communications plan
Take the guesswork out of communications effectiveness. Adobe SiteCatalyst® measures every aspect of your agency's communications portfolio, including web, social, video and mobile.
Datasheets: Adobe SiteCatalyst , Adobe Creative Suite
Success story: Metra
White papers: Telework and COOP , Adobe mobile solutions for government
Digital citizen experience
Create and deliver consistent citizen service more securely across all channels, including web, mobile, social, call centers, and direct contact. Effectively manage communication in your agency's claims and benefits lifecycle.
Illinois state agency converts hundreds of administrative forms from paper to digital format.
Efficiently develop and deliver vital citizen information
Use Adobe Acrobat to create secure, trackable PDFs that integrate into your agency's back-end systems, and then leverage Adobe LiveCycle® software to deliver the information to any device.
Quickly and easily create citizen portals
Harness the power of Adobe Creative Suite editions and Adobe Experience Manager to create more secure and robust benefits and claims portals that citizens can tap into using any device.
Effectively measure interaction and engagement
Track, analyze, and optimize information services and citizen-agency engagement across multiple channels — including walk-up, call center, mail, online, and mobile — using Adobe Insight and Adobe SiteCatalyst.
Automated, effective case management
Easily manage, integrate, and mobilize caseloads for collaboration-intensive environments such as courts administration and health and human services.
County agency enhances services and streamlines collaboration across government offices using Adobe LiveCycle solutions and interactive Adobe PDF forms.
Speed up the wheels of government services
Automate courtroom processes, increase collaboration, and improve public services using Adobe LiveCycle and Adobe Acrobat.
Improve citizen access to content and services
Leverage Adobe Experience Manager and Adobe LiveCycle to optimize citizen interfaces, so your agency can provide better, faster access to content and services across multiple digital devices.
Increase archiving and auditing efficiency
Archive and track case documents more securely, and easily search and retrieve information on file, with Adobe Acrobat and Adobe LiveCycle.
Solution briefs: Adobe solutions for justice and public safety , child support enforcement , health and human services
Success story: San Diego County District Attorney's Office
Digital asset management for agency communications
Effectively manage and distribute your agency's digital assets to any device, no matter where they are stored or how they are structured.
Leave no digital asset behind
Use Adobe Experience Manager applications to easily capture, catalog, store, distribute, and manage virtually any digital asset, regardless of format or location.
Easily distribute digital assets to any application or platform
Deliver digital assets and content simultaneously across your agency's external website, internal sites, mobile sites, and mobile apps with Adobe Experience Manager.
Track digital asset use inside and outside your agency
Measure, analyze, and optimize integrated digital data from every online initiative and across multiple delivery channels — all from a single location.
Datasheets: Adobe Experience Manager , LiveCycle Process Management
White paper: Adobe mobile solutions
Department of Labor of the Catalonian Government
Government agency increases responsiveness to constituents and expedites processes using Adobe solutions.
State of Illinois Department of Human Services (DHS)
DHS saves millions of dollars annually by automating the enrollment and provisioning of critical services for citizens.
London Borough of Southwark
Innovative government agency delivers more efficient, responsive citizen services with powerful One Touch system built on Adobe solutions.
Spanish Patent and Trademark Office
Spanish government agency uses Adobe solutions to streamline application processing and reduce reliance on paper.
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