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Insurance

Extreme efficiencies, excellent service

See why Swiss Accident Insurance Fund relies on Adobe
Read the story ›

Increase success margins through exceptional experiences

Tough market conditions. Highly commoditized products. Fierce competition for every customer. To be a leader in today’s economic environment, insurers must provide exceptional customer service through interactive digital experiences.

Adobe solutions

Simplify selection and enrollment

Help customers find the information they need fast. Enable business users to quickly set up and launch highly engaging, interactive experiences that guide clients through enrollment processes, reduce online abandonment, and strengthen relationships.

 

In-depth solution information: Selection and Enrollment

Accelerate claims resolution

Give private and commercial insurance customers the self-service tools they need to submit first notices of loss (FNOL). Provide intuitive, online interfaces that help lower costs, accelerate time to resolution, and enhance customer experience.

 

In-depth solution information: Selection and Enrollment

Provide helpful online experiences

Take control of business-critical digital channels to strengthen connections with private and commercial insurance clients. Capture real-time insights and refine web experiences to strengthen customer satisfaction and loyalty.

 


In-depth solution information: Web Experience Management

Insurance segments

Property and casualty

Property and casualty

Speed up response times. Reduce overhead. And accelerate sales cycles by making sure your customers can access the product and claims information they need on a range of digital devices.

  1. Download the solution brief /etc/pagetables/link_icon/pdf/jcr:content/image/file

Key benefits

  1. Customer focus
  2. Easy account enrollment
  3. Interactive statements
Life and pensions

Life and pensions

Speed up response times. Reduce overhead. And accelerate sales cycles by making sure your customers can access the product and claims information they need on a range of digital devices.

  1. Download the solution brief/etc/pagetables/link_icon/pdf/jcr:content/image/file

Key benefits

  1. Unified experiences
  2. Interactive tools
  3. Keener customer insight

Customer stories

More
Northwestern Mutual

Northwestern Mutual

Hear how Adobe is helping companies like Northwestern Mutual differentiate themselves with customer experience management solutions.

Media ZP

Media ZP

Czech insurance company simplifies insurance enrollment and claims processing with Adobe solutions.

Impuls

Impuls

Insurance services provider streamlines closing contracts with online meeting rooms powered by Adobe solutions.

Watch now

Twitter / @Adobefinsvcs

Follow us
11/18/2011 adobefinsvcs: RT @AdobeCEM: OnDemand webcast on collaboration/multichannel experiences incl Peppers & Rogers group @Deloitte & @kevinc2003 h [...]
11/03/2011 adobefinsvcs: RT @AdobeCEM: 'Competing in the Era of Experience' event in NYC next wk, incl Paul Hagen of @Forrester. Details http://t.co/XS [...]
10/25/2011 adobefinsvcs: How do mobile channels affect your bank's #CEM? Dean Young compares mobile to traditional in this blog post: http://t.co/CQx34 [...]
10/14/2011 adobefinsvcs: Signing off from #BAI. Great show. Here's we are w/ partner @Asion1 from Sapient & author @BrettKing. #RetailDelivery http://t [...]

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