Search for answers and post questions on our online community forums. Your questions are answered by Adobe employees, community experts, and other customers.
Live chat agents can assist you with the following issues:
- Problems using the product
- "How to" questions
- All other issues
- Email verification
- Password reset
- Trouble accessing account
- Problems connecting to the service
- Subscription management
If you are using Acrobat.com or Workspaces, or the free versions of FormsCentral or SendNow, you can purchase phone support for $39 per incident.
Product support policy
Phone support is available Monday through Friday, from 5am to 7pm PST.
Upgrade to a Paid Subscription
Paid subscriptions offer unlimited one-on-one support through chat, phone, or the Adobe Support Portal. For more information about the extra benefits of a paid subscription, see:
Create and customize additional forms and surveys and collect more responses.
Send larger files to more people at a time.