Services @ - Contact Support

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Community Forums

Search for answers and post questions on our online community forums. Your questions are answered by Adobe employees, community experts, and other customers.


As a , live chat agents can assist you with the following issues:

  • Problems using the product
  • "How to" questions
  • Email verification
  • Password reset
  • Trouble accessing account
  • Problems connecting to the service
  • Subscription management
  • All other issues

If you have problems with the chat functionality, or you don't see a chat button at all, check that you have JavaScript and third-party cookies enabled. Consult your browser's Help for instructions.

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As a , phone support is available Monday through Friday, from 5am to 7pm PST. To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time. Call us at this number:

Paid subscriptions

Paid subscriptions offer unlimited one-on-one support through chat, phone, or the Adobe Support Portal. For more information about the added benefits of a basic or annual subscription by service type, see:

Adobe® FormsCentral

Create and customize additional forms and surveys and collect more responses.

Adobe SendNow

Send larger files to more people at a time.

Adobe CreatePDF

Create and combine unlimited PDF files.

Collaborate with more participants through web conferencing and get more workspace storage.