Search for answers and post questions on our online community forums. Your questions are answered by Adobe employees, community experts, and other customers.
As a paid subscriber, live chat agents can assist you with the following issues:
- Problems using the product
- "How to" questions
- Email verification
- Password reset
- Trouble accessing account
- Problems connecting to the service
- Subscription management
- All other issues
As a paid subscriber, phone support is available Monday through Friday, from 5am to 7pm PST. To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time. Call us at this number:
Paid subscriptions offer unlimited one-on-one support through chat, phone, or the Adobe Support Portal. For more information about the added benefits of a basic or annual subscription by service type, see:
Create and customize additional forms and surveys and collect more responses.
Send larger files to more people at a time.
Create and combine unlimited PDF files.
Collaborate with more participants through web conferencing and get more workspace storage.