Eligible products

The following Adobe desktop products are eligible for complimentary person-to-person support.

Adobe® Acrobat® 3D
Adobe Acrobat Capture® 3.0
Adobe Acrobat Distiller® 6.0
Adobe Acrobat Elements 7.0
Adobe Acrobat Messenger™ 1.0
Adobe Acrobat Professional 7.0
Adobe Acrobat Standard 7.0
Adobe After Effects® Professional 7.0
Adobe After Effects Standard 7.0
Adobe Audition™ 2.0
Adobe Creative Suite Premium 2
Adobe Creative Suite Standard 2
Adobe Designer 7.0
Adobe Dimensions® 3.0
Adobe Encore® DVD 2.0
Adobe Font Folio™ 9.0
Adobe Font Folio OpenType® Edition 1.0
Adobe FrameMaker® 7.2
Adobe GoLive® CS2
Adobe Illustrator® CS2

Adobe InDesign® CS2
Adobe PageMaker® 7.0
Adobe Photoshop® CS2
Adobe Photoshop Album 2.0
Adobe Photoshop Elements 4.0
Adobe Premiere Elements 2.0 (Windows)
Adobe Premiere Pro 2.0
Adobe Production Studio Standard
Adobe Production Studio Premium
Adobe Streamline™ 4.0
Adobe Type Basics (all versions)
Adobe Type Classics for Learning (all versions)
Adobe Type Manager® 4.5 and later (Mac OS)
Adobe Type Manager® 4.0 and later (Windows)
Adobe Type Reunion® Deluxe 2.5
Adobe Type Set (all versions)
Adobe Type Set Value Pack (all versions)
Adobe Wild Type® (all versions)
Quadralay WebWorks® Publisher Standard Edition 7.0

Note: The previous version of a product typically remains eligible for complimentary support for 90 days after the new version is released. After the 90-day period, person-to-person support is available through Adobe Expert Support. Visit the Adobe products page to check the current versions of Adobe products.

Information for other products

Free products

Person-to-person support for free products, such as Adobe® Reader® software, is available only through Adobe Expert Support. Free online support is available on the Adobe Reader support page.

Adobe products included with computers and other hardware devices

Adobe products included with computers and other hardware devices are eligible for free online support and fee-based support, but they may not be eligible for complimentary, person-to-person support. For details, see the support information included with the hardware.

Printer drivers

Person-to-person support for printer drivers is available only for printer drivers bundled with Adobe products. For other printer drivers, we offer support through the Adobe User to User Forums and the printer drivers support page.