Search the Knowledgebase by entering one or more terms in the Search box at the top of the page. This will perform a full-text search of page titles, keywords, alt text, and body content.
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the demonstrationThe following tips may also help you find the right page:
- To find a particular TechNote by ID, enter the ID number in the Search For field and choose the Document ID option under Where my terms occur in the Advanced Options area. For example: 863d9c43 (or tn_17883 for TechNotes created prior to November 18, 2004).
- To find documents by their former ID, enter the ID number in the Search For field and choose the Both Title & Content option under Where my terms occur in the Advanced Options area. For example: 17883.
- By default, search results return pages that contain all of your search terms. There is no need to include the "AND" operator between terms.
- Search terms are not case-sensitive.
- To restrict your search to a particular product, use the product selection field located to the right of the Search For field.
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To restrict your search to a particular document type, select from among the available Document Types options. You can limit your search to the following types of content:
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Tutorial: Skill-building technical articles
- Customer Service: Adobe product purchases, product registration, trial software, upgrades, licensing, and other service issues
- Product Support: TechNotes solving technical issues and instructions on commonly requested functionality
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- You can also expand your search by selecting the option to include Archived Content. This will include TechNotes that pertain specifically to versions further back than the last three major releases of the product. These TechNotes are no longer updated or reviewed, and the content may also provide information on versions that are no longer supported by Adobe. The information in these documents may no longer be pertinent, but is provided as a courtesy.
- Use specific words instead of general terms. For example, a search for movie transparent background will return fewer, more-targeted listings than a search for movie.
Phrase searches
Search for exact phrases by enclosing them in quotation marks. Searches performed on exact phrases will include common words. Phrase searches are especially useful when searching for exact quotes or proper nouns within documents.
Example: "how to find your serial number"
Using the "+" operator
Common words such as where and how are generally ignored, as well as certain single digits and letters. Because these terms are so common, they often slow down your search without improving your results.
If one of these common words or characters is necessary to find the results you want, you can include it by putting a plus sign (+) at the beginning of the word.
Example: +how +to find serial number
Using the "–" operator
Sometimes what you're searching for has more than one meaning—windows can refer to the Microsoft operating system or application windows. You can exclude a word from your search by putting a minus sign or hyphen ( - ) immediately in front of the term you want to avoid.
Example: windows -Microsoft
Using the 'OR' operator
To retrieve pages that include either word A or word B, enter the word "OR" in uppercase letters between the terms.
Example: Flex OR Flash
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