Adobe AIR support plans

Find a support plan

Developer Support is available through a variety of complimentary online sources or directly from technical experts through the purchase of Developer Support incidents or Annual Support plans. Whether you are developing using Adobe AIR or the Adobe Air SDK using familiar web technologies such as AJAX, HTML or Adobe web tools such as Flash, Dreamweaver, and Flex, support from experts are ready to assist.


  • Service for one (1) authorized technical contact
  • Annual plan with unlimited web-case submission to developer support engineers with a 1 business day response time or
  • Single incident web-case submission to developer support engineers with a three business day response time.
  • Adobe AIR SDK Developer supported topics includes issues with;
    • Adobe AIR API framework
    • Adobe AIR application install badge
    • Adobe AIR Debug Launcher and Developer Tool



Single Incident US$249¹


price US$1,495¹

¹Sales Tax may apply in some states.

Support for Adobe AIR is covered under the support plan that has been purchased for the Adobe web tool used to author your Adobe AIR application such as Flash, Dreamweaver, and Flex. Adobe AIR SDK support is included with the purchase of Flex Gold support plans. Adobe AIR self help and installation support for the runtime is available on-line at the AIR Support Center.

Enterprise Developer Support

Enterprise Developer Support is designed to solve the needs for the individual and collaborative developer.