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Removing Acrobat Reader 5.0 with or without Search and Accessibility from Windows NT 4.0 or 2000

To remove Adobe Acrobat Reader 5.0* from Windows NT 4.0 or 2000, Adobe recommends that you use the Add/Remove Programs utility in Windows. Optionally, you can manually remove Acrobat.

* In this document, Acrobat Reader includes Acrobat Reader with Search and Accessibility.

Note: These instructions don't remove shared files that may have installed with Acrobat Reader, including color management files (*.icc and *.csf), Adobe Online, and components such as SVG Viewer. Also, these instructions don't remove files or folders (for example, My eBooks) that may appear in the My Documents folder as a result of using Acrobat Reader. If both Acrobat and Acrobat Reader are installed, Adobe Technical Support recommends that you manually uninstall Acrobat Reader, reinstall Acrobat, and then restart the computer.

To remove Acrobat Reader using the Add/Remove Programs utility:

1. Close Acrobat Reader.

2. Move any documents (for example, PDF files) you want to keep from the Acrobat 5.0 folder to another folder.

3. Choose Start > Settings > Control Panel.

4. Double-click Add/Remove Programs, and do either of the following:

-- In Windows NT, click the Install/Uninstall tab in the Add/Remove Programs Properties dialog box, select Adobe Acrobat 5.0, and click Add/Remove.

-- In Windows 2000, select Change or Remove Programs in the Add/Remove Programs dialog box, select Adobe Acrobat 5.0, and click Remove.

5. Click Yes in the Confirm File Deletion dialog box.

6. Click OK in the Remove Programs From Your Computer dialog box.

If Windows doesn't remove Acrobat Reader (for example, it returns an error), do either of the following:

-- Reinstall Acrobat Reader to the same folder, and then complete these steps again.

-- Manually remove Acrobat Reader.

To remove Acrobat Reader manually:

Note: By default, Acrobat Reader installs to the Program Files/Adobe/Acrobat 5.0 folder. If you installed Acrobat Reader to a different location, modify these instructions accordingly.

1. Close Acrobat Reader.

2. Move any documents (for example, PDF files) you want to keep from the Acrobat 5.0 folder to another folder.

3. Restart the computer to ensure that Windows isn't using any of the files you want to delete.

4. Delete the Acrobat 5.0 folder from the Program Files/Adobe folder. If you can't delete the Acrobat 5.0 folder (for example, you receive an "access denied" error), complete steps 5-10 below. If you can delete the Acrobat 5.0 folder, go to step 11 below.

5. Choose Start > Run, type cmd in the Open text field of the Run dialog box, and then click OK. The Command Prompt window opens.

6. On the first command line, type cd [path name to ActiveX folder] , and then press Enter. For example,

cd C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX

7. At the prompt, type regsvr32 /u AcroIEHelper.ocx and then press Enter to un-register the *.ocx files from the computer. For example, the line might read

C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX>regsvr32 /u AcroIEHelper.ocx

8. At the prompt, type regsvr32 /u PDF.ocx and press Enter.

9. Close the Command Prompt window, and restart the computer.

10. Delete the Acrobat 5.0 folder from the Program Files/Adobe folder.

11. Delete the Acrobat 5.0 folder and the TypeSpt folder from the Program Files/Common Files/Adobe folder.

12. Delete the Whapi folder from the following folder:

-- (Windows 2000) Documents and Settings/[username]/Application/Data/Adobe/Acrobat

-- (Windows NT) Winnt/Profiles/[username]/Application Data/Adobe/Acrobat

13. If Microsoft Internet Explorer is installed, delete the NPDocBox.dll file and the nppdf32.dll file from the Program Files/Internet Explorer/Plugins folder or the Program Files/Plus!/Microsoft Internet/Plugins folder.

14. If Netscape Navigator is installed, delete the NPDocBox.dll file and the nppdf32.dll file from the Program Files/Netscape/Communicator/Program/Plugins folder.

15. Delete any shortcuts to Acrobat Reader 5.0:

-- In Windows NT, delete any shortcuts to Acrobat Reader from the Winnt/Profiles/All Users/Desktop folder and the Winnt/Profiles/All Users/Start Menu/Programs folder.

-- In Windows 2000, delete any shortcuts to Acrobat Reader from the Documents and Settings/All Users/Desktop folder, and delete the Acrobat folder from the Documents and Settings/[username]/Application Data/Adobe folder.


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Document 321841
Last edited - 05/28/2004

 

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