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Removing Acrobat 5.0 from Windows Me

To remove Adobe Acrobat 5.0 from Windows Me, Adobe recommends that you use Add/Remove Programs utility in Windows. Optionally, you can manually remove Acrobat.

To remove Acrobat using the Add/Remove Programs utility:

Note: The Add/Remove Programs utility doesn't remove shared files that may have installed with Acrobat, including color management files (*.icc and *.csf), Adobe Online, and components such as SVG Viewer. If you use the Add/Remove Programs utility, but it doesn't remove the Acrobat folder, follow steps 4-6 in the procedure to remove Acrobat manually.

1. Close Acrobat.

2. Move any documents (for example, PDF files) you want to keep from the Acrobat 5.0 folder to another folder.

3. Choose Start > Settings > Control Panel.

4. Double-click Add/Remove Programs.

5. Click the Install/Uninstall tab in the Add/Remove Programs Properties dialog box.

6. Select Adobe Acrobat 5.0, and click Add/Remove.

7. Click Yes in the Confirm File Deletion dialog box.

8. Click OK in the Remove Programs From Your Computer dialog box.

If Windows doesn't remove Acrobat (for example, it returns an error), do one of the following:

-- Reinstall Acrobat to the same folder, and then complete these steps again.

-- Manually remove Acrobat.

- - See document 326400 , "Error 'The log file...is not valid or the data has been corrupted. Uninstallation will not continue' When Uninstalling Acrobat 5.0 for Windows."

To remove Acrobat manually:

1. Close Acrobat 5.0.

2. Move any documents (for example, PDF files) you want to keep from the Acrobat 5.0 folder to another folder.

3. Restart the computer to ensure that Windows isn't using any of the files you want to delete.

4. Press Ctrl+Alt+Delete:

a. If Acrotray appears in the Close Program dialog box, select it, and then click End Task.

b. If AcroDist appears in the Close Program dialog box, select it, and then click End Task.

5. In the Program Files/Adobe/Acrobat 5.0/Distillr folder, locate the adistres.dll file and rename it "adistres.old". Then locate the AcroDistDLL.dll file and rename it "AcroDistDLL.old".

6. Delete everything in the Program Files/Adobe/Acrobat 5.0/Acrobat folder. If you can't delete the Program Files/Adobe/Acrobat 5.0/Acrobat/Active X folder, complete the following:

a. Choose Start > Run, type command in the Open text field of the Run dialog box, and then click OK. The MS-DOS Prompt window opens.

b. On the first command line, type cd [drive letter]:\Windows\System , and then press Enter. For example,

cd C:\Windows\System

c. At the prompt, type regsvr32 /u "[path to the Acrobat AcroIEHelper.ocx file]" and then press Enter to un-register the *.ocx files from the computer. For example, the line might read

C:\Windows\System>regsvr32 /u "C:\Program Files\Adobe\Acrobat 5.0\Acrobat\Activex\AcroIEHelper.ocx"

d. Close the MS-DOS Prompt window, and then restart the computer.

7. Delete the Acrobat 5.0 folder from the Program Files/Adobe folder.

8. Delete the Acrobat 5.0 folder from the Program Files/Common Files/Adobe folder.

9. Delete the Adobe Acrobat 5.0 shortcut, if present, from the Windows/Desktop folder.

10. Delete the Adobe Acrobat 5.0 and Acrobat Distiller 5.0 shortcuts from the Windows/Start Menu/Programs folder.

11 Delete the Acrobat Assistant shortcut from the Windows/Start Menu/Programs/StartUp folder.

12. Delete the following files from the Windows/System folder, if they are present:

Adist5.ppd

Adist5cs.ppd

Adist5ct.ppd

Adist5j.ppd

Adist5k.ppd

Pdfdd.dll

PdfPorts.dll

Pdfshell.dll

13. Delete the Whapi and Distiller 5 folders from Windows/Application Data/Adobe/Acrobat folder.

14. If Microsoft Internet Explorer is installed, delete the NPDocBox.dll file and the nppdf32.dll file from the Program Files/Internet Explorer/Plugins folder.

15. If Netscape Navigator is installed, delete the NPDocBox.dll file and the nppdf32.dll file from the Program Files/Netscape/Communicator/Program/Plugins folder.

16. If Microsoft Office is installed, delete the following files:

-- PDFMaker.dot in the Program Files/Microsoft Office/Office/Startup folder

-- PDFMaker.xla in the Program Files/Microsoft Office/Office/XLStart folder


Related Documents

Document 323220
Last edited - 07/16/2004

 

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