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Removing Acrobat Reader 5.1 from Windows 2000 or NT 4.0

To remove Adobe Acrobat Reader 5.1* from Windows 2000 or NT 4.0, Adobe recommends that you use the Add/Remove Programs utility in Windows. Or you can manually remove Acrobat.

* In this document, "Acrobat Reader" includes Acrobat Reader with Search and Accessibility.

Note: These instructions don't remove shared files that may have installed with Acrobat Reader, including color management files (*.icc and *.csf files), Adobe Online, and components such as SVG Viewer. Also, these instructions don't remove files or folders (for example, My eBooks) that may appear in the My Documents folder as a result of using Acrobat Reader. If both Acrobat and Acrobat Reader are installed, Adobe Technical Support recommends that you manually remove Acrobat Reader and Acrobat, reinstall Acrobat, and then restart the computer. For instructions on manually removing Acrobat, see Related Records.

To remove Acrobat Reader using the Add/Remove Programs utility:

1. Close Acrobat Reader.

2. Move any documents you want to keep (for example, PDF files) from the Acrobat 5.0 folder to another folder.

3. Choose Start > Settings > Control Panel.

4. Double-click Add/Remove Programs, and do one of the following:

-- In Windows NT, click the Install/Uninstall tab in the Add/Remove Programs Properties dialog box, select Adobe Acrobat 5.0, and click Add/Remove.

-- In Windows 2000, select Change or Remove Programs in the Add/Remove Programs dialog box, select Adobe Acrobat 5.0, and click Remove.

5. Click Yes in the Confirm File Deletion dialog box.

6. Click OK in the Remove Programs From Your Computer dialog box.

If Windows doesn't remove Acrobat Reader (for example, it returns an error), do either of the following:

-- Reinstall Acrobat Reader in the same folder, and then complete these steps again.

-- Manually remove Acrobat Reader.

To manually remove Acrobat Reader:

Note: By default, Acrobat Reader installs in the Program Files\Adobe\Acrobat 5.0 folder. If you installed Acrobat Reader elsewhere, modify these instructions accordingly.

1. Close Acrobat Reader.

2. Move any documents you want to keep (for example, PDF files) from the Acrobat 5.0 folder to another folder.

3. Restart the computer to ensure that Windows isn't using any of the files you want to delete.

4. Delete the Acrobat 5.0 folder from the Program Files\Adobe folder:

-- If you can delete the folder, go to step 5.

-- If you can't delete the folder (for example, you receive an "access denied" error), do the following:

a . Choose Start > Run, type cmd in the Open text box, and then click OK. The Command Prompt window appears.

b . At the prompt, type cd [path to ActiveX folder] , and then press Enter. For example, type

cd C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX

c . Unregister the *.ocx files from the computer. At the prompt, type regsvr32 /u AcroIEHelper.ocx and then press Enter. For example, the line might be

C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX>regsvr32 /u AcroIEHelper.ocx

d . At the prompt, type regsvr32 /u PDF.ocx and press Enter.

e. Close the Command Prompt window, and restart the computer.

5 . Delete the following folders:

-- Program Files\Adobe\Acrobat 5.0

-- Program Files\Common Files\Adobe

-- Winnt\Profiles\All Users\Adobe\Webbuy

-- Documents and Settings\[username]\Application Data folder\InterTrust (Windows 2000)

-- Winnt\Profiles\[username]\Application Data\InterTrust (Windows NT)

6. If Microsoft Internet Explorer is installed, delete the NPDocBox.dll file and the nppdf32.dll file from the Program Files\Internet Explorer\Plugins folder or the Program Files\Plus!\Microsoft Internet\Plugins folder.

7. If Netscape Navigator is installed, delete the NPDocBox.dll file and the nppdf32.dll file from the Program Files\Netscape\Communicator\Program\Plugins folder.

8. Delete any shortcuts to Acrobat Reader 5.0:

-- In Windows 2000, delete them from the Documents and Settings\All Users\Desktop folder, and delete the Acrobat folder from the Documents and Settings\[username]\Application Data\Adobe folder.

-- In Windows NT, delete them from the Winnt\Profiles\All Users\Desktop folder and the Winnt\Profiles\All Users\Start Menu\Programs folder.


Related Documents

Document 325737
Last edited - 08/01/2006

 

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