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Removing Acrobat 5.0 from Windows 2000

To remove Adobe Acrobat 5.0 from Windows 2000, Adobe recommends that you use Add/Remove Programs utility in Windows. Optionally, you can manually remove Acrobat.

To remove Acrobat using the Add/Remove Programs utility:

Note: The Add/Remove Programs utility doesn't remove shared files that may have installed with Acrobat, including color management files (*.icc and *.csf), Adobe Online, and components such as SVG Viewer. If you use the Add/Remove Programs utility, but it doesn't remove the Acrobat folder, follow steps 4- 7 in the procedure to remove Acrobat manually.

1. Close Acrobat.

2. Move any documents (for example, PDF files) you want to keep from the Acrobat 5.0 folder to another folder.

3. Choose Start > Settings > Control Panel.

4. Double-click Add/Remove Programs.

5. Select Change or Remove Programs in the Add/Remove Programs dialog box, select Adobe Acrobat 5.0, and click Remove.

6. Click Yes in the Confirm File Deletion dialog box.

7. Click OK in the Remove Programs From Your Computer dialog box.

If Windows doesn't remove Acrobat (for example, it returns an error), do one of the following:

-- Reinstall Acrobat to the same folder and then complete these steps again.

-- Manually remove Acrobat.

-- See document 326400 , "Error 'The log file...is not valid or the data has been corrupted. Uninstallation will not continue' When Uninstalling Acrobat 5.0 for Windows."

To remove Acrobat manually:

1. Close Acrobat 5.0.

2. Move any documents (for example, PDF files) you want to keep from the Acrobat 5.0 folder to another folder.

3. Restart the computer to ensure that Windows isn't using any of the files you want to delete.

4. End the AcroTray.exe process from your Windows Task Manager folder:

a. Press Ctrl+Alt+Delete, and then choose the Task Manager button in the Windows Security dialog box.

b. Select the Processes tab, select AcroTray.exe, and then click End Process.

5. In the Acrobat 5.0/Distillr folder, locate the adistres.dll file and rename it adistres.old. Then locate the AcroDistDLL.dll file and rename it AcroDistDLL.old.

6. Delete everything in the Acrobat 5.0 folder. If you can't delete the Program Files/Adobe/Acrobat 5.0/Acrobat/ActiveX folder, complete the following:

a. Choose Start > Run, type cmd in the Open text field of the Run dialog box, and then click OK. The Command Prompt window opens.

b. On the first command line, type cd [path name to ActiveX folder] , and then press Enter. For example,

cd C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX

c. At the prompt, type regsvr32 /u AcroIEHelper.ocx and then press Enter to un-register the *.ocx files from the computer. For example, the line might read

C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX>regsvr32 /u AcroIEHelper.ocx

d. At the prompt, type regsvr32 /u PDF.ocx and then press Enter. For example, the line might read

C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX>regsvr32 /u PDF.ocx

e. Close the Command Prompt window, and then restart the computer.

7. Delete the Acrobat 5.0 folder from the Program Files/Adobe folder.

8. Delete the Acrobat 5.0 folder from the Program Files/Common Files/Adobe folder.

9 . Delete the Acrobat 5.0 shortcut, if present, from the Documents and Settings/All Users/Desktop folder.

10 . Delete the Adobe Acrobat 5.0 and Acrobat Distiller 5.0 shortcuts from the Documents and Settings/All Users/Start Menu folder.

11 . Delete the ADIST 5. BPD and ADIST 5. PPD files from the Winnt/system32/spool/drivers/w32x86/3 folder.

12. Delete the following files from the Winnt/system32/spool/drivers/w32x86/2 folder, if they are present:

Pdfkd.dll

PDFDDUI.DLL

Pdfdd.dll

13 . Delete the following files from the Winnt/system32/spool/drivers/w32x86 folder, if they are present:

Adist5.ppd

Adist5cs.ppd

Adist5ct.ppd

Adist5j.ppd

Adist5k.ppd

Pdfkd.dll

Pdfdd.dll

Pdfddui.dll

14 . Delete the following files from the Winnt/system32 folder:

adistres.dll

PdfPorts.dll

pdfshell.dll

15 . Delete the Whapi and Distiller 5 folders from the Documents and Settings/[username]/Application Data/Adobe/Acrobat folder .

16 . Delete the Acrobat Distiller 5 folder from the Documents and Settings/[username]/Local Settings/Temp folder .

17 . If Microsoft Internet Explorer is installed, delete the NPDocBox.dll file and the nppdf32.dll file from the Program Files/Internet Explorer/PLUGINS folder.

18 . If Netscape Navigator is installed, delete the NPDocBox.dll file and the nppdf32.dll file from the Program Files/Netscape/Communicator/Program/PLUGINS folder.

19 . If Microsoft Office is installed, delete the following files:

-- PDFMaker.dot in the Program Files/Microsoft Office/Office/Startup folder

-- PDFMaker.xla in the Program Files/Microsoft Office/Office/XLStart folder


Related Documents

Document 326153
Last edited - 07/07/2004

 

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