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Removing Acrobat 5.0.5 from Windows XP

To remove Adobe Acrobat 5.0.5 from Windows XP, Adobe recommends that you use Add/Remove Programs utility in Windows. Optionally, you can manually remove Acrobat.

To remove Acrobat using the Add/Remove Programs utility:

Note: The Add/Remove Programs utility doesn't remove shared files that may have installed with Acrobat, including color management files (*.icc and *.csf), Adobe Online, and components such as SVG Viewer. If you use the Add/Remove Programs utility, but it doesn't remove the Acrobat folder, follow steps 4-7 in the procedure to remove Acrobat manually.

1. Close Acrobat.

2. Move any documents (for example, PDF files) you want to keep from the Acrobat 5.0 folder to another folder.

3. Choose Start > Settings > Control Panel.

4. Double-click Add or Remove Programs.

5. Select Change or Remove Programs in the Add or Remove Programs dialog box, select Adobe Acrobat 5.0, and click Remove.

6. Click Yes in the Confirm File Deletion dialog box.

7. Click OK in the Remove Programs From Your Computer dialog box.

If Windows doesn't remove Acrobat (for example, it returns an error), do one of the following:

-- Reinstall Acrobat to the same folder and then complete these steps again.

-- Manually remove Acrobat.

-- See document 326400 , "Error 'The log file...is not valid or the data has been corrupted. Uninstallation will not continue' When Uninstalling Acrobat 5.0 for Windows."

To remove Acrobat manually:

1. Close Acrobat.

2. Move any documents (for example, PDF files) you want to keep from the Acrobat 5.0 folder to another folder.

3. Enable Windows Explorer to display all filename extensions (for example, filename.ini):

Note: By default, Windows Explorer hides filename extensions it recognizes.

a. Start Windows Explorer.

b. Choose Tools > Folder Options.

c. Click the View tab in the Options dialog box.

d. Select Show Hidden Files And Folders.

e. Deselect Hide File Extensions For Known File Types, and then click OK.

4. Restart the computer to ensure that Windows isn't using any of the files you want to delete.

5. End the AcroTray.exe process from your Windows Task Manager folder:

a. Press Ctrl+Alt+Delete, and then choose the Task Manager button in the Windows Security dialog box.

b. Select the Processes tab, select AcroTray.exe, and then click End Process.

c. Click Yes in the Task Manager Warning dialog box.

d. Close Task Manager.

6. Delete the Acrobat Assistant shortcut from the Documents and Settings/All Users/Start Menu/Programs/Startup folder.

7. In the Program Files/Adobe/Acrobat 5.0/Distillr folder, locate the adistres.dll file and rename it adistres.old. Then locate the AcroDistDLL.dll file and rename it AcroDistDLL.old.

8. Restart the computer.

9. Delete the Acrobat 5.0 folder from the Program Files/Adobe folder. If you can't delete the AcroIEHelper.ocx file or the PDF.ocx file, complete the following:

a. Choose Start > Run, type cmd in the Open text field of the Run dialog box, and then click OK. The Command Prompt window opens.

b. On the first command line, type cd [path name to ActiveX folder], and then press Enter. For example,

cd C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX

c. At the prompt, type regsvr32 /u AcroIEHelper.ocx and then press Enter to unregister the *.ocx files from the computer. For example, the line might read

C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX>regsvr32 /u AcroIEHelper.ocx

d. At the prompt, type regsvr32 /u PDF.ocx and then press Enter. For example, the line might read

C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX>regsvr32 /u PDF.ocx

e. Close the Command Prompt window, and then restart the computer.

10. Delete the Acrobat 5.0 folder from the Program Files/Adobe folder.

11. Delete the Acrobat 5.0 folder from the Program Files/Common Files/Adobe folder.

12. Delete the Acrobat 5.0 shortcut, if present, from the Documents and Settings/All Users/Desktop folder.

13. Delete the Adobe Acrobat 5.0, and Acrobat Distiller 5.0 shortcuts from the Documents and Settings/All Users/Start Menu/Programs folder.

14. Delete the Whapi and Distiller 5 folders from the Documents and Settings/[username]/Application Data/Adobe/Acrobat folder.

15. Delete the Acrobat Distiller 5 folder from the Documents and Settings/[username]/Local Settings/Temp folder.

16. Delete the following files from the Windows/system32/spool/drivers/w32x86/3 folder.

ADIST5.BPD

Adist5.ppd

AD2KREPI.DLL

ad2kuipi.dll

AD2KUIPI.INI

17. Delete the following files from the Windows/system32/spool/drivers/w32x86/2 folder, if they are present:

pdfkd.dll

pdfddui.dll

pdfdd.dll

18. Delete the following files from the Windows/system32/spool/drivers/w32x86 folder, if they are present:

Adist5.ppd

adist5cs.ppd

adist5ct.ppd

adist5j.ppd

adist5k.ppd

pdfkd.dll

pdfdd.dll

pdfddui.dll

ad2krepi.dll

ad2kuipi.dll

ad2kuipi.ini

19. Delete the following files from the Windows/system32 folder:

adistres.dll

PdfPorts.dll

pdfshell.dll

20. If Microsoft Internet Explorer is installed, delete the NPDocBox.dll file and the nppdf32.dll file from the Program Files/Internet Explorer/PLUGINS folder.

21. If Netscape Navigator 4.x is installed, delete the NPDocBox.dll file and the nppdf32.dll file from the Program Files/Netscape/Communicator/Program/PLUGINS folder.

22. If Netscape Navigator 6.x is installed, delete the nppdf32.dll file Program Files/Netscape/Netscape 6/Plugins folder.

23. If Microsoft Office is installed, delete the following files:

-- PDFMaker.dot in the Program Files/Microsoft Office/Office 10/Startup folder

-- PDFMaker.xla in the Program Files/Microsoft Office/Office 10/XLStart folder


Related Documents

Document 326640
Last edited - 07/08/2004

 

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