Retail banking
Boost customer loyalty through useful online experiences
Captivate and connect with retail banking customers across business-critical digital channels using Adobe's Web Experience Management solution.
Get close to your customers
Collect real-time customer intelligence, including content relevance and audience engagement. Then refine and personalize experiences to encourage repeat visits.
Make it social
Integrate with social networks and include social capabilities in your customer-facing applications to build excitement and stimulate conversation.
Expand your reach
Launch, analyze, and refine lead-generation campaigns across channels, including web, mobile, and email. Respond with engaging experiences that increase conversions.
Capture data-driven customer insights to improve delivery
Maximize the value and impact of your institution’s online presence and drive online customer conversion using the robust analytics and powerful visualization tools in Adobe® Online Marketing Suite, powered by Omniture®.
Make great campaigns better
Get real-time insight into online campaign performance and engagement. Modify in-progress campaigns to increase response rates, conversion rates, and revenue.
Evolve the relevance of content and offers
Test content and offers against customer segments to out what works. Dynamically deliver differentiated, relevant experiences to drive conversion.
Gain cross-channel insight
View of your customers’ experience across online, ATM, branch, call center, mobile, and social channels to increase satisfaction, drive revenue, and reduce costs.
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Natixis Assurances
French financial services firm uses Adobe solutions to reduce paper, waste, and customer wait times.
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