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Adobe Open Options CLP 4.5 — Commercial

Program information

CLP 4.5 is a flexible volume software licensing program offered through Adobe® Open Options 4.5. As a courtesy, Adobe makes its CLP terms and conditions available in multiple languages for your review and consideration. If there is a conflict between the terms of the courtesy language version and the English language version, you acknowledge that the terms of the English language version shall control.

Commercial terms and conditions
Program description

CLP 4.5 is a membership-based customer loyalty program that rewards Program Members with discount levels over a two-year membership period based on the point value of an initial order. Program Members can achieve deeper discount levels as they and their affiliates continue to accumulate points throughout the two-year period.

CLP offers the discount level to all new and upgrade software orders and Upgrade Plan orders.

How to enroll

You can complete the CLP 4.5 enrollment process online in just four simple steps:

  1. Review the program details on this page.
  2. If you want to participate, select the Enroll option.
  3. Complete and submit the enrollment form for your customer type.
  4. Within 30 days after you receive your CLP membership number, place an initial order that meets or exceeds your initial points target (you will select this on the enrollment form).

Your CLP membership will remain active for two years.

Self-Enrolled Affiliate

If your organization is a qualified affiliate of an active CLP 4.5 member, you may submit a separate affiliate enrollment form. These Self-Enrolled Affiliates will be linked to the Program Member's CLP 4.5 membership number. You will need to provide the active member's CLP membership number on the affiliate enrollment form. Note: Affiliates of commercial organizations with CLP 4.0 memberships must complete and sign a written schedule to become a Self-Enrolled Affiliate. Contact your CLP 4.0 member's designated Adobe License Center (ALC) for assistance.

As a Self-Enrolled Affiliate, you will receive your own set of serial numbers, designate your own ALC, and choose your own Upgrade Plan payment option — yet take advantage of the Program Member's discount level and help improve the overall discount level of the membership.

Within 30 days after you receive your CLP affiliate enrollment number, you must place an initial order with a value of at least 3,500 points.

All CLP 4.5 terms and conditions apply to Self-Enrolled Affiliates, except where noted.

Affiliate definition Affiliates are entities that have legal personality and, in the case of Commercial affiliates, are entities that are owned, controlled, or under common ownership with your organization. Ownership is deemed to be at least 50 percent of the equity having the power to vote on or direct the affairs of the entity controlled by, controlling, or under common control with your organization.
Protecting
your CLP
membership

Your CLP membership number and your software serial numbers are unique to you and your affiliates. Do not share your CLP membership number or any serial numbers with any unauthorized parties.

If you include affiliates on your enrollment form, you are responsible for their compliance with the program rules. If affiliates are Self-Enrolled, they will be individually responsible for compliance with the program rules, including protecting their membership and serial numbers.

Program availability You may benefit from worldwide CLP discount levels with a valid CLP 4.5 membership number. For example, a CLP 4.5 member who qualifies for Level 2 in Europe also qualifies for Level 2 in the United States.
Membership term Program membership begins the day Adobe sends you your CLP membership number and continues through the end of the same month two years later, provided that you meet all obligations.
Products available through CLP

The Adobe Commercial Discount Level Calculator provides a complete list of products available through CLP, along with their point values for new and upgrade licenses and Upgrade Plan.

Adobe updates the calculator periodically as product availabilities change.

All products and point values are consistent worldwide.

End-User License Agreement

Use of software products licensed under CLP is subject to the applicable End-User License Agreements.

Initial order minimum Your initial order must meet or exceed the minimum point value for the discount level you select on the enrollment form.
Worldwide program levels
United States, Canada, Japan
Discount level Points
1 40,000
2 100,000
3 225,000
4 350,000
All other regions
Discount level Points
1 25,000
2 50,000
3 100,000
4 200,000

Note: The region is the location of the main office of the enrolling entity.
Initial order minimum for Self-Enrolled Affiliates 3,500 points per enrollment
Reorder minimum 1 point
Improving your discount level

You may improve your discount level as you and your enrolled affiliates continue to order.

On the 26th day of each month, Adobe reviews the total points purchased by each Program Member, including its affiliates, from the effective date of the Program Member's CLP 4.5 membership through the 25th of that month.

If a Program Member's total points accumulated through the 25th day have qualified the Program Member for the next discount level, beginning on the first day of the following month, the Program Member is eligible for the improved level. Adobe will send notification of the improved discount level to the Program Member's main contact, designated ALC, and Adobe account manager, and the main contact and designated ALC for each Self-Enrolled Affiliate.

Program Members are responsible for informing any other channel partners with whom they do business that they are eligible for an improved discount level.

Procurement and verification

You and your Self-Enrolled Affiliates must report all software installation/deployment to the ALC or reseller of your choice by the end of the calendar month in which this activity took place. All purchases must include your CLP 4.5 membership number as well as other required information for a reseller or ALC to accept the order.

You and your affiliates must retain records of your software installation/deployment as well as records of your license entitlements. To ensure that your installation/deployment is consistent with your license entitlements, Adobe or its representatives may conduct a verification of your software installation/deployment not more than once per year upon 30 days' notification.

Fulfillment

After your CLP enrollment becomes active, Adobe will provide you with access to your online purchase history report, printable customer statements, and a list of your serial numbers through our web-based licensing tool.

If you are a new CLP member, you will receive a login and temporary password for the Adobe Licensing Web Site. Returning CLP members or prior members of the TLP program may continue to use their existing login and password.

Media and documentation

You and your affiliates may order hard media from the ALC or Adobe reseller of your choice.

You are not permitted to have more media than licenses.

Electronic Software Delivery (ESD) Adobe offers ESD for most of its products to CLP members.
Serial numbers

Each serial number covers a single product, version, language, and platform, except for some products available in both Macintosh and Windows® versions.

For these products, you receive serial numbers for both platforms, even when only one platform is licensed.

You use the same serial number for all installations of a given product.

New serial numbers are issued for upgrades.

Upgrade Plan

Upgrade Plan is a fixed cost that you may pay to receive future versions of software product upgrades covered under Upgrade Plan during the term of your CLP membership.

Upgrade Plan can be purchased for all, some, or none of any purchased licenses.

You receive points for the value of your Upgrade Plan purchases.

During the first six months of your CLP membership, you may purchase Upgrade Plan for licenses acquired prior to your CLP membership term.

Upgrade Plan costs are nonrefundable, even if Adobe discontinues a covered product.

Upgrade Plan renewal Adobe notifies you 90 days before your Upgrade Plan coverage is due to expire. For uninterrupted coverage, you must renew before your Upgrade Plan anniversary date. You may place the renewal order anytime, but early renewal does not change the anniversary date.
Transfer
of license
You may transfer Adobe software licenses due to mergers, acquisitions, consolidations, or divestitures. Review the complete policy in the Adobe Open Options CLP 4.5 Volume Licensing Program Guide (PDF, 144k).
Returns You must request a return of purchases made under your CLP 4.5 membership through the same ALC or reseller that placed your original order. Your request must be made within 30 days of the original license order. Adobe must approve all return requests.
Complete program terms, conditions, and policies Complete program membership terms, conditions, and policies are in the Adobe Open Options CLP 4.5 Volume Licensing Program Guide (PDF, 144k).

I would like more information on CLP before I enroll. Please have an Adobe representative contact me.

I agree with the CLP 4.5 terms, conditions, and policies on this page, and I am ready to enroll.